ibis Florence Prato East 3 stars

Customer review rating (ALL Rating) 4.2/5 774 reviews

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Description

Hotel extras

  • Strategic location in Campi Bisenzio, close to the A1 and A11 motorways

  • Located in the Capalle, Osmannoro and Macrolotto commercial areas

  • Private outdoor parking for a fee and free public parking

  • Close to "I Gigli" shopping center and Asmana spa

  • Bar service 24/7 with excellent breakfasts and aperitifs; outdoor garden

Our accommodation(s)

Hotel location

ibis Florence Prato East

CIN: IT048006A1OYR7BKCG, Via Fratelli Cervi, Loc. Capalle
50013 CAMPI BISENZIO
Italy

GPS:43.847403, 11.138635

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Recharge your batteries with a great breakfast! From 6.30 a.m. to 10 a.m. you will find our rich buffet with sweet and savoury continental breakfast items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  774 reviews

Customer review rating 3.5/5

Martin S. Couples - Confirmed reviews ALL

Room was a little warm and air con would not blow cool (still winter) Good food outlets available from next door massive super store which unfortunately blared out loud music all day, but luckily not after 2145! Shower was normal Ibis, continually changing between hot and cool. Daytime receptionist was very helpful, changing our room to a cooler one and printing off directions for park and tram (very cheap) to access central Florence. Breakfast not as good as normal Ibis fare in France. Poor selection of bread.

Dear Martin S., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found our daytime receptionist helpful and appreciated the nearby food options. However, we regret to learn that the temperature control in your room did not meet your expectations and that you found the breakfast selection lacking compared to our offerings in France. We strive to maintain our high standards and your comments will be considered for future improvements. We appreciate your insights and hope to welcome you back in the future for a more enjoyable experience. Staff Ibis Firenze Prato Est

Customer review rating 5.0/5

Thinh T. D. Business - Confirmed reviews ALL

Super

Dear Thinh T. D., Thank you for your positive feedback. We are delighted to hear that you had a wonderful experience with us. It is always a pleasure to know our guests are satisfied with their stay. Best regards, Staff Ibis Firenze Prato Est

Customer review rating 4.5/5

Guillaume D. Business - Confirmed reviews ALL

Only point to improve: shower going from cold to hot

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We appreciate your comment about the shower temperature fluctuations and will take this into consideration for future improvements. Best regards, ibis Firenze Prato Est

Customer review rating 5.0/5

Michael B. Business - Confirmed reviews ALL

Ottimo staff preparato e competente (da reception a sala colazioni)

Gentile Michael B., La ringraziamo sinceramente per le sue parole positive. Siamo lieti che il nostro staff abbia soddisfatto le sue aspettative. Ci auguriamo di poterla accogliere nuovamente in futuro. Cordiali saluti, Staff Ibis Firenze Prato Est

Customer review rating 4.5/5

Lukasz C. Couples - Confirmed reviews ALL

Hotels rooms were clean, hotel stuff were helpful and kind. In the front of the hotel there is a parking area. Breakfast was basic but still you had plenty of things to choose and I never left breakfast hungry.

Dear Lukasz C., Thank you for your positive feedback regarding your stay. We are pleased to hear that you appreciated our clean rooms, helpful staff, and breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Staff Ibis Firenze Prato Est

Other web-users rate our hotel

  • 333 reviews 8.9/10 Location
  • 469 reviews 5.8/10 Room
  • 390 reviews 9/10 Service
  • 12 reviews 8.7/10 WiFi
  • 200 reviews 6.8/10 Cleanliness
  • 188 reviews 5.5/10 Breakfast
  • 63 reviews 4.3/10 Food
  • 35 reviews 3.3/10 Amenities

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