ibis Florence Prato East

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ibis Florence Prato East 3 stars

Customer review rating (ALL Rating) 4.4/5 212 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Reception open 24 hours a day

  • Free WiFi and Webcorner plus a cozy garden

  • Snack Bar open from noon to midnight

  • ALL SAFE - SGS certified hotel

  • Strategic position for proximity to the A1 and A11 highways

Hotel location

ibis Florence Prato East

Via Fratelli Cervi, Località Capalle
50013 CAMPI BISENZIO - FLORENCE
Italy

  • LAZZI CAP:  C/F GIGLI

  • By plane

    FIRENZE PERETOLA At 8km / 4.97 miles

  • By train

    SANTA MARIA NOVELLA At 12km / 7 miles

GPS:43.847403, 11.138635

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Warm, modern and inviting, with a soft bed and a functional bathroom: Ibis rooms have everything you need for a good night's sleep

Our guest reviews

Our guest reviews for
ibis Florence Prato East

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  212 reviews

TripAdvisor Rating  3.5/5  877 reviews

Good

Customer review rating 4.0/5

Giovanna Couples - Confirmed reviews ALL

The hotel is simple, but comfortable, with free parking and close to a shopping mall.

Dear Client, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Good price, very clean, nice breakfast

Customer review rating 5.0/5

Srd Business - Confirmed reviews ALL

A good location next to shopping mall. Avoid the taxis however, about 40 Euro from train station. Very expensive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Good for work

Customer review rating 5.0/5

D. Couples - Confirmed reviews ALL

We slept for one night (2 people, online booking and city tax paid at check in, 77.40 euro). Very nice and professional receptionist (Francesca). Continental breakfast is 9 euro/each one, but we didn’t get breakfast because we had to go away. Hotel and room are very clean and comfortable; only thing to is bed blanket too short. There is the elevator. Bathroom has no window but has the fan. It’s not a relaxing place to sleep like on the mountain because there are passage of cars but it’s in a strategic position between Florence and Prato for work or travel. If you are looking for romantic or relaxing place look to other places. In front of “Centro commerciale I Gigli” with a lot of places get food and “Multiplex cinema” (less than 5 minutes walking). Closed to “Florence airport” (12 km with car). Park of car: a lot. Park of bike: a lot.

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

friendly ibis

Customer review rating 4.5/5

Karl Families - Confirmed reviews ALL

i find the staff extremely friendly and accomodating. this is an ideal place for a stop over given its proximity to great shopping (i gigli) and close to florence.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable & Clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

good stay

Customer review rating 5.0/5

Emma Couples - Confirmed reviews ALL

the check in was very quick, staff was very welcoming and helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Good offer for reasonable price

Customer review rating 4.5/5

Slaven G. Couples - Confirmed reviews ALL

Good offer for reasonable price

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Nice,pleasent stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice clean room,efficient staff members,good car parking area,location of the hotel close to the airport and highway

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Tres propre tres safe tres pro

Customer review rating 5.0/5

V. Business - Confirmed reviews ALL

Very professional team. Indeed. Rooms extra clean, breakfast good and safe. Thanks

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Very good located

Customer review rating 5.0/5

Vincent Business - Confirmed reviews ALL

With ibis it’s always good I have stayed in many hotels around the world it’s is recognizable wherever you go and the standard is same and very good and affordable

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

an average Ibis with outstanding staff

Customer review rating 4.0/5

Anna Families - Confirmed reviews ALL

the hotel is an average Ibis, nothing better or worse. but the staff is really unique, helpful, friendly, solving issues if any!

As expected

TripAdvisor rating 3.0/5

macvocal Business - TripAdvisor review

Typical ibis setting. As usual, personnel is awesome. Room is specially big. Legs bathroom: Why not put a bath? Bed is very good. Good working Surface. At breakfast, quality is there although not a lot of options.

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that the breakfast service didn't meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience and we are happy to read that you appreciated it. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Best regards. Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

satisfactory

TripAdvisor rating 3.0/5

thomnepo Couples - TripAdvisor review

Low Price, good acomodations as expected according with Ibis standards.Good breakfast, with good variety and several optionsGood rooms, clean and satisfying, just like the Ibis standards.Nice location, close to Gigli mall.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Excellent place to stay!!

TripAdvisor rating 5.0/5

Jrscc Families - TripAdvisor review

Friendly Staff particularly the lady at check in (I forgot her name) who help us in french!!! Simple and clean room! There were plenty of items to choose from at breakfast! Only 10 minutes from Florence and this at a fair price!!

Dear Guest, We very much appreciate your comments regarding your stay at the our Hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent Hotel Ibis Firenze Prato Est

Bad services

TripAdvisor rating 3.0/5

adiashop Business - TripAdvisor review

In the room was cold because the heating system closed. Night was outside, in May, around 13 degrees C and in the room around 18 degrees C. When I ask to the front desk to make warm in the room they told me the system is closed in May and is not possible to do nothing.

Dear Client, thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As informed by our staff we cannot turn on the heating in May as per local law. The temperature so cold is not normal for the period. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent Ibis Firenze Prato Est

Nice clean hotel

TripAdvisor rating 5.0/5

carrie706 Business - TripAdvisor review

Though the hotel is situated far from the city of Florence, it has many advantages. The place itself is nice, surrounded with mountains with clouds on their tops; there is a huge shopping mall in front of it. The staff are very friendly and helpful. The rooms are small but well-equipped and very clean. The breakfasts are very good!

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

Short visit

TripAdvisor rating 5.0/5

ioanamariai2017 Couples - TripAdvisor review

We remained at Ibis Firenze Prato Est only for one night. I used my points to pay part of the fare, so we ended up paying only EUR 7,00, with one free welcome drink. In my opinion the overall experience was definitely more than we expected for a 3-star hotel.

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

Very helpful staff

TripAdvisor rating 5.0/5

joabc2017 Couples - TripAdvisor review

Very easy to find. Room comfortable The staff at reception was extremely helpful with detailed information on best to get to the attractions in the town. Place was very clean and organized. Very good parking.

Dear guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

3 nights at Ibis Firenze Prato Est

TripAdvisor rating 4.0/5

Luiz A Couples - TripAdvisor review

Nice place and easy to reach, although far from the center of Firenze, but free of traffic jam. Very good service from both the reception staff and the restaurant. Clean, comfortable and pleasant rooms

Dear guest, We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

MODERN HOTEL WITH ENOUGH PARKING

TripAdvisor rating 4.0/5

nicolaasv459 Couples - TripAdvisor review

We experienced the Ibis Firenze Prato Est, to be a modern, clean hotel. The staff were friendly and professional. it was easy to reach the hotel from the highway, and there was enough parking. Breakfast was nice and sufficient.

Dear Guest, thank you very much for your review. Our loyalty is built on solid principle to guarantee the best service for our guest. Every day we work without pause to preserve the Ibis identity based on quality of service, quality of rooms and professionalism. I hope for your future travel you will come back in our hotel. Rémy Kristek - General Manager

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