ibis Florence Prato East 3 stars

Customer review rating (ALL Rating) 4.2/5 436 reviews

Best price
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Via Fratelli Cervi, Località Capalle, 50013 CAMPI BISENZIO - FLORENCE, Italy

Description

Hotel extras

  • Strategic location in Campi Bisenzio, close to the A1 and A11 motorways

  • Located in the Capalle, Osmannoro and Macrolotto commercial areas

  • Private outdoor parking for a fee and free public parking

  • Close to "I Gigli" shopping center and Asmana spa

  • Bar service 24/7 with excellent breakfasts and aperitifs; outdoor garden

Our accommodation(s)

Hotel location

ibis Florence Prato East

Via Fratelli Cervi, Località Capalle
50013 CAMPI BISENZIO - FLORENCE
Italy

GPS:43.847403, 11.138635

Telephone
Fax +39 055 897 4648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Recharge your batteries with a great breakfast! From 6.30 a.m. to 10 a.m. you will find our rich buffet with sweet and savoury continental breakfast items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  436 reviews

TripAdvisor Rating  3.5/5  912 reviews

Good stay

Customer review rating 3.5/5

Helen F. A. Friends - Confirmed reviews ALL

Good stay. Would be good if there were more savoury breakfast offerings that change day to day. There was no laundry services onsite and the staff didn’t know where we could get laundry done, with travellers some foreigners, would be good for the staff to be more knowledgeable about this.

Dear Helen T, thank you for your feedback. Our continental breakfast adheres to the standards set by the chain, and we offer savory options such as hard-boiled eggs, scrambled eggs, sausages, three types of cold cuts, cheese, cherry tomatoes, and four types of bread. Please note that our hotel does not offer onsite laundry services. Our staff strives to assist guests with external laundry options, although we apologize for any inconvenience caused. We are delighted to hear that you found our location convenient for exploring various regions. Best regards. Customer Relations Agent

Noisy

Customer review rating 2.5/5

Sarra Couples - Confirmed reviews ALL

Sadly we were given a room very near reception on the ground floor, this meant we could hear everything going on. Also people smoking outside our window on a hot night, so that also kept us awake until late. Room was fine, but would ask for one in a different place if l stayed again.

Dear Sarra, We regret to hear about the disturbances caused by noise during your stay, particularly due to the proximity of the room to the reception and guests smoking outside. We appreciate your feedback and apologize for any inconvenience caused. Please rest assured that we will take your comments into consideration for your future stays. Best regards, Customer Relations Agent

للأسف تجربة سيئة ولن تتكرر

Customer review rating 2.5/5

Abdullah Families - Confirmed reviews ALL

It was bad because of its distance from the city center, the lack of the necessary services for guests, such as luggage transportation, and the lack of the most basic rights that should be provided to members, especially the Platinum Bay level, and there was no interest from the staff.

Dear Abdullah, We regret to hear about your disappointing experience at our hotel. We apologize for any inconvenience caused by the distance from the city center and the lack of certain services. Please note that we always strive to provide the best possible experience for all guests. Your feedback is valuable to us, and we will address the issues you've raised internally. Best regards. Customer Relations Agent

Very good experience!

TripAdvisor rating 5.0/5

Albi M TripAdvisor review

Excellent service, hygiene and conditions for the paid price. Convenient location with a supermarket nearby. Nice breakfas, with many tastful choices. The staff was friendly and always redy to help you. I would like to turn again with great pleasure.

won't come back

Customer review rating 3.0/5

Marco Business - Confirmed reviews ALL

heating system not working wi-fi at first not working breakfast with poor choice overpriced

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Other web-users rate our hotel

  • 315 reviews 8.5/10 Location
  • 425 reviews 5.4/10 Room
  • 358 reviews 8.9/10 Service
  • 18 reviews 4.7/10 WiFi
  • 233 reviews 4.6/10 Comfort
  • 177 reviews 5.9/10 Cleanliness
  • 166 reviews 5/10 Breakfast
  • 114 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.