ibis Florence Prato East Hotel 3 stars

Customer review rating 4.2/5 1,629 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Florence Prato East
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+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi and Webcorner plus a cozy garden

  • Snack Bar open from noon to midnight

  • ALL SAFE - SGS certified hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

ibis Florence Prato East

Via Fratelli Cervi
Località Capalle
50013
campi bisenzio - florence
italy

Tel: +3905589851

Fax: (+39)055/8974648

Check-in from 14h00

Check out up to 12h00

  • LAZZI CAP :  C/F GIGLI

  • By plane

    FIRENZE PERETOLA At 8km / 4.97 miles

  • By train

    SANTA MARIA NOVELLA At 12km / 7 miles

GPS :43.847403, 11.138635

Our accommodation(s)

Warm, modern and inviting, with a soft bed and a functional bathroom: Ibis rooms have everything you need for a good night's sleep

Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR IBIS KITCHEN

Non contractual photo

The bar is open 24 hours a day, 7 days a week. While relaxing at the hotel, why not also enjoy a good drink or one of our tasty snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Florence Prato East

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,629 reviews

tripadvisor

TripAdvisor Rating 3.5/5

869 reviews

Tres propre tres safe tres pro

Customer review rating 4.2/5

V. Business - 26/10/2020 Confirmed reviews ALL

Very professional team. Indeed. Rooms extra clean, breakfast good and safe. Thanks

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Very good located

Customer review rating 4.2/5

Vincent Business - 27/09/2020 Confirmed reviews ALL

With ibis it’s always good I have stayed in many hotels around the world it’s is recognizable wherever you go and the standard is same and very good and affordable

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

an average Ibis with outstanding staff

Customer review rating 4.2/5

Anna Families - 29/07/2020 Confirmed reviews ALL

the hotel is an average Ibis, nothing better or worse. but the staff is really unique, helpful, friendly, solving issues if any!

Customer review rating 4.2/5

Elena F. Couples - 11/02/2020 Confirmed reviews ALL

Nice hotel, clean and new feel. Excellent staff and very good location, easy for all routes, and very convenient for Firenze.

Wonderful Welcome

Customer review rating 4.2/5

Otto Business - 04/02/2020 Confirmed reviews ALL

It was our first stay in this hotel. We got a wonderful welcome by a very nice woman at the reception. Rooms are clean and all was nice.

Nice

Customer review rating 4.2/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Nice hotel,clean room,various choice of food for breakfast,compliments to the staff members

Good place

Customer review rating 4.2/5

Ray Business - 16/10/2019 Confirmed reviews ALL

Good staff clean and tidy great location

Very nice hotel

Customer review rating 4.2/5

M. Couples - 07/10/2019 Confirmed reviews ALL

Very nice experience

Good service and wonderful establishment.

Customer review rating 4.2/5

W. S. Couples - 30/09/2019 Confirmed reviews ALL

The location was slightly far away but the experience was very good. The close vicinity of iGigil shopping mall proved to be very valuable for us.

Good place not far from Florence

Customer review rating 4.2/5

Vasily Couples - 25/09/2019 Confirmed reviews ALL

Nice IBIS, cozy garden with birches, good breakfast, comfortable bed, clean room, friendly and helpful staff.

ok

Customer review rating 4.2/5

Anonymous Couples - 23/08/2019 Confirmed reviews ALL

.

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Was this a flexible booking?

Customer review rating 4.2/5

Norm H. Business - 13/08/2019 Confirmed reviews ALL

The hotel and staff were brilliant. I was disappointed to find that my bank account had a pre-authorised sum charged 2 days before my stay, Even though I had a flexible booking made through the Accor Hotels app.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. As terms and conditions for the tariff , the hotel take a pre-authorization for guarantee the arrival and close it at the moment of payment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Friendly, customer oriented, clean rooms, fairly convenient location

Customer review rating 4.2/5

Ruthe G. Solo - 02/07/2019 Confirmed reviews ALL

I actually enjoyed Prato much more than Florence.

Always ok

Customer review rating 4.2/5

Paolo Couples - 27/06/2019 Confirmed reviews ALL

I book my rooms at Ibis anytime it is possible. I am always satisfied with the booking and the service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Worked Out Well

Customer review rating 4.2/5

Jim Solo - 22/06/2019 Confirmed reviews ALL

A very helpful staff, excellent room, very good restaurant.

good as ever

Customer review rating 4.2/5

Lucas Families - 21/06/2019 Confirmed reviews ALL

only one night this time. All was correct.

Dirty,

Customer review rating 4.2/5

Serhat K. Families - 06/06/2019 Confirmed reviews ALL

I'm really happy about my overall experience with Accor hotels since. However this one was dirty, the bathroom towels had hair of other people (2 times). The shower was not working because the hose was broken. We told it to the reception but because they didn't understand English very well they didn't understand it was about the hose. When we came back to the room , the bathroom was cleaned they fixed some other broken things like the shower head holder but still the hose was broken. There were cigarette stains on the carpet of the room. And the carpet was full of dust . Really dissatisfied.

Dear Client, Thank you for taking the time to tell us about your experience at our Hotel. We are really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Messages

Customer review rating 4.2/5

Anonymous Couples - 05/06/2019 Confirmed reviews ALL

Staff very helpful, room clean but quite a basic breakfast.

Pleasant staff and good location

Customer review rating 4.2/5

Phil H. Couples - 25/05/2019 Confirmed reviews ALL

enjoyable

Decent hotel,inceedibly small beds

Customer review rating 4.2/5

George Friends - 15/05/2019 Confirmed reviews ALL

The beds at the twin room are too small, even smaller than trains or boats.you should do something about that

Dear Client, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that the size of single beds didn't meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

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