Novotel Florence North Airport Hotel 4 stars

TripAdvisor rating 3.5/5 2,002 reviews
Novotel Florence North Airport
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+ 24 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

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  • I can take advantage of the Members' rate

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Florence North Airport

Via Tevere 23
Osmannoro
SESTO FIORENTINO
50019
florence
italy

Tel: +3905553821

Fax: (+39)055/308336

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    FIRENZE AIRPORT At 1.01km / 0.63 miles

  • By plane

    PISA GALILEI At 80km / 50 miles

  • By helicopter

    VESPUCCI At 1km / 0.63 miles

  • By car

    A1 FIRENZE NORD At 1km / 0.63 miles

  • By car

    A11 FIRENZE OVEST At 1km / 0.63 miles

  • By train

    CAMPO DI MARTE At 6km / 3.75 miles

  • By train

    CENTRAL STATION At 4.02km / 2.5 miles

GPS :43.809814, 11.177756

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with a double bed and sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with a double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Reduced mobility room

  • Max. number of persons: 3
  • Area: From 25
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

NOVOTEL CAFE'

Type of cuisine: Regional

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR NOVOTELCAFE'

Photo non contractuelle / Strictly non binding

The bar is the ideal place to enjoy a drink with friends or take a relaxing break after a day's work. Here you'll find a wide selection of whiskies, international cocktails and the typical Spritz, specially prepared for you with all our savoir faire

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 240

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Florence North Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,223 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,002 reviews

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Customer review rating 4.1/5

B. Business - 10/01/2020 Confirmed reviews ALL

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Only one elevator operational - extremely long wait times in the morning.

Customer review rating 4.1/5

A. Couples - 07/01/2020 Confirmed reviews ALL

Staff was doing the best they could, to accomodate people for breakfast.

Good stay, great value

Customer review rating 4.1/5

A Families - 01/01/2020 Confirmed reviews ALL

The hotel was clean, the staff friendly. The restaurant was good, and the location is perfect for travel by car.

So nice

Customer review rating 4.1/5

Jana D. Families - 01/01/2020 Confirmed reviews ALL

Open and bright, our room was very comfortable and clean!

Good hotel near the airport

TripAdvisor rating 3.5/5

elige2019 Business - 29/12/2019 TripAdvisor review

Nice clean rooms with complimentary tea or coffee kettlespace, good variety of choices for breakfast, quiet. I recommend, especially for those who want to get to the airport quickly - which takes around 15 minutes in my case.

The staff-each of them. Kind, happy, courteous.

Customer review rating 4.1/5

Susan Solo - 21/12/2019 Confirmed reviews ALL

Everything was nice. I did not have a stopper for my bathtub. They found one in 30 minute. The very early morning staff was exceptionally pleasant.

Not satisfied

Customer review rating 4.1/5

Silvio A. Business - 13/12/2019 Confirmed reviews ALL

Dear Sirs, I booked and prepaid 3 nights at your hotel. I informed you in advance that for an inconvenience I would arrive one day late. I know that any reimbursement is due in this case but I paid 3 nights and you registered 2 nights on my Accor hotel card. I kindly ask you to add the missing night. Thank you. Regards. Silvio A.

Dear Mr. A., We thank you for your kind message. We have checked the reservation, and in fact you booked and prepaid for the 3 nights stay for the total of € 171.90 (not considering city tax for which points are not applicable), plus you had one dinner at the hotel for the amount of € 26.00. So the total applicable amount on which you earned ALL points is € 197.90. Then we have to deduct VAT 10% from this amount, therefore, net of VAT, it becomes € 179.91. In fact you gained 450 Rewards points due for this sum, and 450 status points. Then, as far as the "nights" are concerned, no show nights are not applicable for points, therefore since you arrived one day later, the system registered your stay automatically as a two-nights stay, still the points gained are in fact inclusive of the no-show night. According to our system, everything is in order, but still we remain at your complete disposal in case you have any other queries. Looking forward to your future stay with us, we profit of the occasion to wish you Happy Holidays! With our kind regards, Orlando La Bruna Front Office Manager

Generally good

Customer review rating 4.1/5

Jimin K. Business - 19/11/2019 Confirmed reviews ALL

Good service with affordable price

Pleasant hotel, excellent staff, good fitness center

Customer review rating 4.1/5

Dr. D. H. G. Couples - 13/11/2019 Confirmed reviews ALL

Pro: Easy to book online. Excellent staff, good kitchen for light dinner. While the space is small, all of the 4 fitness machines all work well. Con: I did not receive the promised lower rate for our booking by “joining the Acorn Hotels member program,” which I did just before booking.

Nice stay for business trip.

Customer review rating 4.1/5

Stefano Solo - 10/11/2019 Confirmed reviews ALL

Very helpful stuff and clean room high level. Some issue with haeting in the room (no way to regulate temperature adequately) and too crowd elevator (long que, only 1 on 2 elevator was working for the all the stay).

Relatively good Hotel with some improving needed for a 4 Star standard

Customer review rating 4.1/5

Tommaso Business - 31/10/2019 Confirmed reviews ALL

I like the hotel, and the overall experience was good. A few comments: - Reception Staff although very friendly, should probably be more ready to accommodate guests requests (there was a strike in town, nobody knew if the Train were running or not, I asked to exchange a 10€ note, nobody at the FO could help me with this request and no extra effort was made...for a 4 Star I expect a little more than this); - Gym nicely equipped (even if small). 2 remarks: 1 Tapis Roulant is doing a lot of noise, and stopping at times, needs maintenance. No space for some Yoga carpets. - TV Program is catastrophic...many channels not working at all, no TV Guide, no foreign Channels bouquet...not at all 4 Star standard. - Very good internet connection / speed - Very good Housekeeping service thank you

Room was extremely hot and was very noisy outside so couldn't open the window.

Customer review rating 4.1/5

Brenda R. Solo - 31/10/2019 Confirmed reviews ALL

My stay was awful. I had to get up at 3:30 am to catch a flight, so I went to bed at 8pm. The room was so hot that I couldn't sleep. It must have been 80 degrees F in my room. I was laying there and sweating. I called reception and was told that the air conditioning was already turned off for the season - even though it was still in the mid 70's outside. He said that I should open my window. I did, and there was a lady on a loudspeaker yelling approximately every 15 minutes. Plus, the lights outside were so bright it was like daytime. Also, there were no screens on the window, so bugs came in. I received multiple mosquito bites. So, I got absolutely no sleep. I will not be staying at this hotel again on my trips to Florence.

Dear Brenda R., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Fabulous room at almost any price.

Customer review rating 4.1/5

Rc Friends - 30/10/2019 Confirmed reviews ALL

Beautiful room. Clean. Comfortable bed. Close to the airport.

Weekend in firenze

Customer review rating 4.1/5

Dany Couples - 28/10/2019 Confirmed reviews ALL

Nice hotel - renovated. Very professional, kind and helpful staff. Good breakfast. Rooms are clean and totally new with excellent comfort.

Nice hotel near to Florence Airport

Customer review rating 4.1/5

Andrea Business - 22/10/2019 Confirmed reviews ALL

Good stay at this hotel: with gentle people at the reception and in the breakfast room. Large room, with sofa, comfortable bathroom with nice & well working shower. Unfortunately there wasn't a mirror in the room (it could be useful to add in a big size in order to check also the dress) so I had to wait for that in the bathroom. I also suggest to add a soap-dispenser inside the shower. Breakfast very good with possibility to ask for cappuccino.

Far away from everything, a bit dilapidated and very sober, but excellent restaurant

Customer review rating 4.1/5

Annette Business - 22/10/2019 Confirmed reviews ALL

The hotel is not much. Far away from centre and not even very close to the airport. Rooms and furniture make a very old and neglected impression, awful looking and broken plastic curtain in bathroom, etc. No luxury to expect, all basic. But all of that is compensated by the restaurant in the hotel. Had truly excellent food there for little costs!

Dear ANNETTE S., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Clean, not comfortable

Customer review rating 4.1/5

Susan C. Friends - 21/10/2019 Confirmed reviews ALL

The bed and pillows were rock hard. The most disturbing thing was the wet rug outside of the bathroom. When I took a shower, it became clear, the shower and floor of bathroom are tilted toward the door. There is no way to shower without all of the rug getting soaked.

Dear susan c., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Good business hotel

Customer review rating 4.1/5

Toni Couples - 20/10/2019 Confirmed reviews ALL

Good business hotel . As for 4 star hotel rooms are O.K and clean which is what we need for our stay .

Far away from everything, a bit dilapidated and very sober, but excellent restaurant

TripAdvisor rating 3.5/5

Europa-forens Business - 18/10/2019 TripAdvisor review

the hotel is not much. Far away from centre and not even that close to the airport. Rooms and furniture make a very old and neglected impression, awful looking and broken plastic curtain in bathroom, etc. No luxury to expect, all basic. But all of that is compensated by the restaurant in the hotel. Had truly excellent food there for little costs!

Dear Europa-forens, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Our hotel is still on renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Great location near airport, friendly, helpful staff!

Customer review rating 4.1/5

Joanne M. Solo - 17/10/2019 Confirmed reviews ALL

I liked the hotel. Very clean and well equipped. Great staff on front desk. One awful experience was in the bar/restaurant! The most arrogant and surly barman I have ever encountered! He was there in afternoon when I stopped for an aperol spritz. He was there for dinner. I posted a picture on Instagram of the ABSOLUTE worst pizza I ever had! Inedible. Some mushy mushroom glob on each piece with some shaved parmesan on it. NOT even cooked! The cheese was not even melted! Shame on your restaurant and kitchen staff!! Breakfast, on the other hand, was in a different place and was very good.

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