Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 1,173 reviews

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Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 FLORENCE, Italy

Description

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

Our accommodation(s)

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Telephone
Fax +39 055 308336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE'

In a welcoming environment overlooking the pool, the restaurant is open until 10 p.m. and offers excellent Italian cuisine with typical dishes. Special menu for children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,173 reviews

TripAdvisor Rating  3.4/5  2,219 reviews

Customer review rating 4.0/5

Luigi M. L. Families - Confirmed reviews ALL

Good stay

Customer review rating 0.5/5

Kinga J. Families - Confirmed reviews ALL

Family of 4, room ok, cleaning service not great, run out of toiletteries which was not supplied by cleaners unless told in the reception, a small child had an accident and peed on the bed, the bedlinen were not changed but left wet :(

Customer review rating 2.5/5

Youssef C. Families - Confirmed reviews ALL

Wifi didn’t work on the 5th floor, they didn’t fix it even complaining. The room had mold on the ceiling, I had to complain to get them to clean.

A complete lack of trust and consideration

TripAdvisor rating 1.0/5

Richard L TripAdvisor review

The complete lack of care or consideration for our situation. We had a 3 am start for a 6 am flight for my partner which was cancelled The airline put us up in this god forsaken hole. The airline were to supply lunch at the hotel. This hotel wouldn’t let us eat the lunch until 1 pm. We had been up since 3 am. My partner fell asleep waiting and missed lunch. Because I wasn’t included in the free lunch arrangement they wouldn’t let us let me have my lunch with my partner. I asked why and they said it was a buffet and I might help myself to the buffet without paying for it. I pointed out that it sounded very much like they didn’t trust me. They refused to change the rules. I had to pay for the buffet or not eat with my partner. My partner had 2 vouchers each for €25 one for dinner and one for lunch. I asked if we could use them both for lunch and not dinner because we have to up again at 3 am and we won’t be able to eat dinner until 8 pm. They refused that too.

Customer review rating 2.0/5

Glyn G. Couples - Confirmed reviews ALL

The room was 26 C and the airconditioning was not working. Even with the window open the temperature never went below 25 C.

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Other web-users rate our hotel

  • 494 reviews 7.2/10 Location
  • 891 reviews 5.3/10 Room
  • 763 reviews 8.4/10 Service
  • 22 reviews 6.4/10 WiFi
  • 408 reviews 4.4/10 Cleanliness
  • 396 reviews 5.2/10 Comfort
  • 372 reviews 8.4/10 Breakfast
  • 228 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.