Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 1,372 reviews

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Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 FLORENCE, Italy

Description

Hotel extras

  • Services and leisure activities for families

  • Tesla charging station

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 Single Beds

Photo out of - Standard Room with 2 Single Beds

Choose comfort and space. Our practical Standard Room is a great example of what Novotel is all about, with all the facilities you need: A/C, bathtub and shower, telephone, free WIFI, minibar, hairdryer, 32" LCD TV and safe. Maximum 2 adults.

  • Views:

    City View or Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Pool side
See availabilities

The Superior Rooms are located in a pleasant new environment; they boast an LCD flat-screen satellite TV with Mediaset Premium channels, safe, complimentary toiletries, telephone in the room, minibar and free WIFI.

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Why choose an Executive Novotel room? For all additional services! Espresso coffee machine, dedicated courtesy line and slippers, free local calls and a bottle of water offered by us to welcome you.

  • Views:

    City View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 58'/147 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Double Room with standard sofa for people with reduced mobility

  • Views:

    Pool side

Max. number of persons
3
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Telephone
Fax +39 055 308336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 180 rooms
  • 10 rooms for people with reduced mobility
  • 132 family rooms
  • 16 connecting rooms
  • 180 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

12 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Novotel pool

  • Outside
  • On site

NOVOTEL FITNESS

  • On site
  • On site
  • Private
  • 70 parking spaces
  • Max Limited Height: 2 m / 2 ft

  • Parking pricing: 8.00 € 8 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • TESLA recharging units

Security

  • Well-lit parking
  • Parking equipped with lights

NOVOTEL CAFE'

Photo out of - NOVOTEL CAFE'

In a welcoming environment overlooking the pool, the restaurant is open until 10 p.m. and offers excellent Italian cuisine with typical dishes. Special menu for children.

Cooking style
Regional
Classifications & labels
2025
Capacity
40
Accessibility
Accessible service
Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 Florence, Italy
Telephone +39 055 53821
Opening hours
Monday
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  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

In a welcoming environment overlooking the pool, the restaurant is open until 10 p.m. and offers excellent Italian cuisine with typical dishes. Special menu for children.

The bar is the ideal place to enjoy a drink with friends or take a relaxing break after a day's work. Here you'll find a wide selection of whiskies, international cocktails and the typical Spritz, specially prepared for you with all our savoir faire

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,372 reviews

Customer review rating 4.0/5

Christopher C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Melvyn L. Couples - Confirmed reviews ALL

Dear Melvyn L., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Front Office

Customer review rating 1.0/5

Ryan P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Silvia Front Office

Customer review rating 5.0/5

Frederic R. Families - Confirmed reviews ALL

Dear Frederic R., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Front Office

Customer review rating 2.0/5

Carlos M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Melvyn L. Couples - Confirmed reviews ALL

Confortable stay after a room change due to filthy carpet. Great service at reception desk to all our requests. Responded to other maintenance problems. Excellent meals.

Dear Melvyn L., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Front Office

Customer review rating 1.0/5

Ryan P. Couples - Confirmed reviews ALL

Just a terrible stay. The room smelt like old cigarette smoke, carpet stained, bathroom dirty, mould all over the shower, elevators broken. If I didn't arrive so late and it wasn't a short stay I would have checked out and gone somewhere else.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Silvia Front Office

Customer review rating 5.0/5

Frederic R. Families - Confirmed reviews ALL

Great welcoming, kids could play in the kids area, very clean and comfortable

Dear Frederic R., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Front Office

Customer review rating 2.0/5

Carlos M. Business - Confirmed reviews ALL

The remote for my TV wasn't working, so I requested a new one. The technician came with a bag full of remotes, but none of them worked. In other words, I paid for a service I couldn't use. I asked for a sandwich to take to my room; they served me two types of sandwiches that had just been taken out of a package, and I paid €10 for each one—it's cheaper at the airport. A total disappointment

Customer review rating 4.5/5

Diana G. Solo - Confirmed reviews ALL

Comfortable stay. Good breakfast buffet.

Customer review rating 4.0/5

Massimo M. Business - Confirmed reviews ALL

Personnel exceptionally welcoming and efficient. I am a regular guest and it is like coming home.

Customer review rating 4.0/5

Caleb T. Couples - Confirmed reviews ALL

Very clean. Staff was very friendly and helpful. Only complaint was the food.

Customer review rating 5.0/5

Kelly K. Couples - Confirmed reviews ALL

Got a nice upgrade being Accor members, Benedetta was so lovely. Breakfast wasn’t great but was well priced. We got there towards the end of service so not many people in there possibly food had been out for a while.

Customer review rating 5.0/5

Daniel P. Couples - Confirmed reviews ALL

Excellent

Customer review rating 4.0/5

Dana K. Families - Confirmed reviews ALL

It's lovely hotel, close to the airport. Room was nice and spacious. Staff was very friendly and polite. Only one thing we didn't like, there was a faulty air-conditioning. We weren't able to turn it off and it was making very loud sound, so we struggled to fall asleep before our early flight.

Customer review rating 5.0/5

N. N. Couples - Confirmed reviews ALL

Very comfortable overnight stay , very comfy room , only problem was the shower flooded the bathroom floor and our door lock was a brick sticky . Wonderful meal in the hotel restaurant and the pool was fab . Would definitely stay again

Customer review rating 3.5/5

Samvel A. Families - Confirmed reviews ALL

Very disappointing pool experience in a family hotel The reception and bar staff were very pleasant, friendly and helpful throughout our stay. They answered all our questions, gave useful advice and always treated us kindly. Unfortunately, our experience at the swimming pool was extremely negative. There were two female employees working there during our stay. We had no problems at all with one of them: she was polite and allowed the children to enjoy the pool normally. The attitude of the other employee was completely different. She repeatedly complained whenever my children played, jumped into the water or made normal splashes. At that moment, we were the only people using the pool — just a father with three children — so we were not disturbing any other guests. Her behaviour gave us the strong impression that she simply did not like children playing in the pool and would have preferred the pool to remain empty so that she would not have to supervise anyone. Her constant complaints made us feel extremely unwelcome, and eventually we had to leave the pool. This is supposed to be a family hotel, not an adults-only hotel. Children should be allowed to play and enjoy the swimming pool, provided they are supervised and not disturbing other guests. Management should urgently address this employee’s attitude towards families and children. There was also an issue at breakfast: some cups were chipped, poorly washed and covered with strange white streaks or residue. Despite the excellent reception and bar staff, the unacceptable pool experience was the main reason for our low rating.

Dear Mr Samvel, Thank you for taking the time to share your experience with us and, in particular, for your kind words about our reception and bar staff. We are pleased to know that their courtesy, helpfulness and professionalism contributed positively to your stay. We are genuinely sorry, however, to learn that your experience at the swimming pool did not meet your expectations. Our hotel is also designed to welcome families, and we want both adults and children to be able to enjoy our facilities in a pleasant and welcoming atmosphere, while respecting the rules and other guests. We therefore take your comments regarding the attitude you experienced at the pool very seriously. We will share your feedback with the team responsible so that situations of this kind can be handled in the most appropriate and welcoming manner. We are also sorry to hear about the condition of some of the cups at breakfast. Cleanliness and the condition of our tableware are extremely important to us, and your report will be carefully checked with the relevant department. We regret that these issues negatively affected your overall impression of your stay, especially considering your positive comments about other members of our team. Thank you again for your valuable feedback. It gives us the opportunity to improve our service and the experience we aim to provide to all our guests and their families. Kind regards, Silvia ASS. Front Office Manager

Customer review rating 3.0/5

Florin A. A. Families - Confirmed reviews ALL

During our car trip through Italy we spent one night at the hotel. Located near the highway and with a large parking lot, the hotel is useful for those traveling by car. I did not find it close to the airport or easy to get to, but this aspect did not interest us. Clearly, extensive renovations are needed in all areas, but our stay was pleasant, large rooms, comfortable mattresses for sleeping. The breakfast was okay, diversified, but clearly can be improved.

Customer review rating 1.5/5

Sharon M. Families - Confirmed reviews ALL

Based on the hotels dirty carpets in both rooms, I would not recommend this hotel. in addition the bathroom in one of the 2 rooms had an awful smell either coming from the toilet or shower. I called down and someone came to pour something into the toilet and down the shower drain. This hotel should not be rated as a Novotel Hotel. The staff were friendly.

Customer review rating 5.0/5

David D. Families - Confirmed reviews ALL

we had two nice rooms on the 7th floor. Clean and comfortable. We enjoyed cocktails in the bar and a well presented dinner in the restaurant,. The service and staff are very nice.

Dear David D., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia ass. FRONT OFFICE manager

Customer review rating 3.0/5

Andre R. Families - Confirmed reviews ALL

Hotel was quite okay. Nice rooms and comfy beds. It was just a pitty that the pool was closed in the morning for water testing.. (which could be done before opening hours) after when the lock of the pool was removed, it was still not allowed to swim.... kids were very upset as we booked on purpose a hotel with pool. Later on we saw from our room that persons were swimming...... and we did not receive any info raised a complain, never received feedback

Customer review rating 5.0/5

Sondra G. Families - Confirmed reviews ALL

The hotel was close to the airport, which was a plus, since our flight had been cancelled. The room was clean; the bar was great and the service even better. We enjoyed our delicious dinner at the restaurant.

Customer review rating 4.5/5

Kelly R. Families - Confirmed reviews ALL

Comfortable rooms, great restaurant. A/C could use a little work.

Customer review rating 0.5/5

Mohammad A. Families - Confirmed reviews ALL

Rude staff Mini fridge wasn’t working

Dear Guest, Thank you for taking the time to share your feedback. Regarding your comment about our staff, we would like to clarify that our team is committed to being professional, courteous, and welcoming to all our guests. We are therefore sorry to hear that you had a different impression, as this does not reflect the standards we aim to uphold. We would appreciate it if you could provide us with some additional details about what happened and explain what led you to describe our staff as “rude.” This would help us better understand your experience and allow us to address any issues appropriately. We also apologize for the inconvenience caused by the mini fridge not working and will share your feedback with the relevant team. We hope to have the opportunity to welcome you again and provide you with an experience more in line with our usual standards. Kind regards, The Management

Other web-users rate our hotel

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  • 399 reviews 4.3/10 Cleanliness
  • 371 reviews 5.1/10 Comfort
  • 341 reviews 7.9/10 Breakfast
  • 220 reviews 4.8/10 Vibe

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