Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 1,016 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,016 reviews

TripAdvisor Rating  3.5/5  2,157 reviews

PERFECT STAFF & SERVICE THANK YOU

Customer review rating 4.5/5

V. Business - Confirmed reviews ALL

ALL GREAT AND EFFICIENT THANK YOU

a dirty and run down hotel, worse than a roadside motel

TripAdvisor rating 1.0/5

Guillermo C Solo travel - TripAdvisor review

The hotel is in these conditions, broken doors, dirty bathroom, dirty and moldy towels, carpets and mattress. There are no electrical connectors except for the TV, broken and old furniture in the rooms, it is clear that the hotel has not been maintained for years.

Pleasant stay and service.

Customer review rating 4.5/5

Fjt Families - Confirmed reviews ALL

We enjoyed the experience and the staff friendliness. The only recommendation is to upgrade the kids area.

2 night business trip

Customer review rating 4.0/5

Greg Business - Confirmed reviews ALL

Stayed here before. Great location for airport and also reaching my customer.

Room condition

Customer review rating 2.0/5

Anne Solo - Confirmed reviews ALL

I was assigned room 806. The ceiling was dripping in multiple places, and the right side of the bed was saturated. I did not realize this at first, as I had checked in for a 3am wake-up call for early flight out, and just ordered dinner and prepared to sleep. That is when I discovered the wet bed. I was given another room, with lesser ammenities. Quite inconvenient. Staff should have known of this leaking. The ceiling was clearly water stained.

Dear Sheila Anne G., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

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Other web-users rate our hotel

  • 439 reviews 7.1/10 Location
  • 760 reviews 6/10 Room
  • 652 reviews 8.2/10 Service
  • 25 reviews 4.2/10 WiFi
  • 399 reviews 5.2/10 Comfort
  • 360 reviews 6.2/10 Cleanliness
  • 357 reviews 6.3/10 Breakfast
  • 187 reviews 5.9/10 Food

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