Novotel Florence North Airport Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 3,939 reviews

ALLSAFE approved hotel

Novotel Florence North Airport
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+ 22 Services

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Florence North Airport

Via Tevere 23
Osmannoro
SESTO FIORENTINO
50019 florence
italy

Fax: (+39)055/308336

Check-in from 14h00

Check out up to 12h00

  • By plane

    FIRENZE AIRPORT At 1km / 0 miles

  • By plane

    PISA GALILEI At 80km / 50 miles

  • By helicopter

    VESPUCCI At 1km / 0 miles

  • By car

    A1 FIRENZE NORD At 1km / 0.63 miles

  • By car

    A11 FIRENZE OVEST At 1km / 0.63 miles

  • By train

    CAMPO DI MARTE At 6km / 3.75 miles

  • By train

    CENTRAL STATION At 4km / 2 miles

GPS:43.809814, 11.177756

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 240

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Florence North Airport

100% genuine reviews from our guests

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ALL Rating 4.2/5

3,939 reviews

TripAdvisor Rating 3.5/5

2,085 reviews

Satisfied with the services and location

Customer review rating 3.5/5

Alberto Families - 13/01/2022 Confirmed reviews ALL

My family and I spent some days there and it was all OK. The hotel is outside the city of Florence and it is easy to move around the region as it is close to the other roads. Besides, it is easy to reach parking lot to commute to Trams direction downtown Florence.

Travelling by car is easy to reach and the center of town is just 20 minutes drive.

Customer review rating 4.5/5

Enzo Families - 09/01/2022 Confirmed reviews ALL

Hotel and rooms are new, clean with wide spaces. Parking lots available. Hotel personnel friendly and very willing to help. The only area of improvement is the coffee at breakfast (awful both at the self service machine, and served by the service personnel) and the bacon chewy and often cold.

Excellent

Customer review rating 4.5/5

Ed L. Families - 09/01/2022 Confirmed reviews ALL

Convenient, great service, comfortable

Good stay

Customer review rating 4.5/5

Anonymous Families - 05/01/2022 Confirmed reviews ALL

Always pleasant staff. Irene is the best!

Convenient

Customer review rating 2.5/5

Anonymous Business - 13/12/2021 Confirmed reviews ALL

It was fine, but the place was run down, shabby, and the bed & pillow overly hard and every uncomfortable

Dear Gabriella P., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Who designed the shower box?

Customer review rating 2.5/5

Simone M. Business - 05/12/2021 Confirmed reviews ALL

If you design a shower box that sits higher than the bathroom floor and had no door (nor inclination toward the drain), how can I not flood the entire bathroom? Sorry for being in such a grumpy mood but you just forfeited all my points during a year of total lockdown when I couldn't travel due to border closed.

Dear Simone M., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Convenient, but a bit noisy

Customer review rating 3.5/5

Roel Business - 02/12/2021 Confirmed reviews ALL

Situated close to the airport, but not walking distance - you still need to take a cab (which is a bit disappointing). Check-in very smooth, people at the desk very friendly. In fact, all staff (also at the breakfast buffet) were very nice and helpful (and spoke a very decent English, which I find important). Some disappointments however: a lot of noise... I happened to be in a twin room with closed locked middle door, but my neighbour was very loud with the tv set until after midnight; the sound insulation was really disappointing. And then in the morning, from 6am onwards... doors slamming shut REALLY too hard in the corridor, time and time again. In other words, my quality of sleep was really poor.

AMAZING

Customer review rating 5.0/5

V. Business - 25/11/2021 Confirmed reviews ALL

GREAT & PERFECT !

Dear SAMUEL V., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mauro F.

Comfortable, great food, friendly staff.

Customer review rating 4.5/5

N T. Couples - 16/11/2021 Confirmed reviews ALL

See above.

Wonderful location and fantastic staff!

Customer review rating 5.0/5

John L. Couples - 28/10/2021 Confirmed reviews ALL

The hotel is excellent in every way! The accommodations, the food and the staff are all exceptional!

Customer review rating 1.0/5

Anonymous Families - 22/10/2021 Confirmed reviews ALL

Room. was awful

Dear Gary S., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Not recommended

TripAdvisor rating 2.0/5

lintaodu 21/10/2021 TripAdvisor review

The shower pressure is very low. The duvet cover is not closed but like a sandwich. The free park is very limited, if you go to the garage you have to pay 8eur. Long line by breakfast and mosquitoes in room! Combine with the strange duvet, they make me 2 days very bad sleeping. The location is not at the airport exactly, no direct line to city. If you want to go to the city center with public traffic, you have to go to the airport at first, it is very complicated without a car. Not so recommended, I will switch to Ihg or Hilton, no more let accor...

Dear Lintaodu, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F

Nice hotel a bit far from center

Customer review rating 4.5/5

Linas Couples - 20/10/2021 Confirmed reviews ALL

Big spacious room! Everything very clean. Nice and kind staff. A bit far from the centre but you can take public transport. Private parking garage (you have to pay around €10 per 24hours)

Customer review rating 2.5/5

Lisa S. Couples - 17/10/2021 Confirmed reviews ALL

Subpar hotel for number of star. It was well located to airport, but only if you had a car. Apparently the airport shuttle that it said online it had was not opeational. Nothing around to eat, had to eat in hotel, however hotel food was good and everything was clean. Room lacked A LOT. Huge open space where there should have been a chair and light. Bed way too hard and 'short sheeted'. Meaning the top sheet did not come high enough to cover the shoulders. I'm small and could scoot down but a tall person could not. No screens on window and bugs got in. Just over all very 'motelish' low standard/quality in the room.

Dear LISA S., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Unorganized

TripAdvisor rating 1.0/5

Trip67903753805 Family - 14/07/2020 TripAdvisor review

No breakfast buffet which is understandable given the circumstances. However no menu card, the waitress just asks what we want holding her note pad. Choice is limited. Room is old with dirty carpet. Old marks of water damage on thr walls. Horrible experience.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Firenze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Good hotel near the airport

TripAdvisor rating 5.0/5

elige2019 Business - 29/12/2019 TripAdvisor review

Nice clean rooms with complimentary tea or coffee kettlespace, good variety of choices for breakfast, quiet. I recommend, especially for those who want to get to the airport quickly - which takes around 15 minutes in my case.

Far away from everything, a bit dilapidated and very sober, but excellent restaurant

TripAdvisor rating 2.0/5

Europa-forens Business - 18/10/2019 TripAdvisor review

the hotel is not much. Far away from centre and not even that close to the airport. Rooms and furniture make a very old and neglected impression, awful looking and broken plastic curtain in bathroom, etc. No luxury to expect, all basic. But all of that is compensated by the restaurant in the hotel. Had truly excellent food there for little costs!

Dear Europa-forens, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Our hotel is still on renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Wet carpet, hard bed, but clean

TripAdvisor rating 2.0/5

skier003 Solo travel - 17/10/2019 TripAdvisor review

I stayed in this hotel just prior to a plane flight from Florence to Rome. When I walked in the room was incredibly clean, but the carpet outside the bathroom was soaking wet. When I took a shower I found that the bathroom floor was tilted toward the carpet hallway. Wet carpet clearly explained. The bed itself was quite hard. The pillows were harder than the bed. All in all it was only €49 so I really can’t complain too much. But the taxi trip to the airport was €30and that hurt a little bit

Dear skier003, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Novotel Firenze Nord

TripAdvisor rating 4.0/5

Robert_de_Jonge_EHV Business - 07/10/2019 TripAdvisor review

Good service and hotel rooms are up to standard. Location is convenient near the airport. Breakfast complete offering and extra coffee / espresso service. Cleaning good and service / support from the staff is good and friendly.

Comfortable

TripAdvisor rating 5.0/5

chol1977 Family - 25/08/2019 TripAdvisor review

We had a very pleasant stay. We booked a family room and eventhough at first sight it didn't look very spacious, it turned out to be perfect for us. Good working AC, comfortable beds, fully equipped bathroom for a very reasonable price. Wouldn't mind going back!!

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