Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 1,220 reviews

Novotel Florence North Airport - Image 1
Novotel Florence North Airport - Image 2
Novotel Florence North Airport - Image 3
Novotel Florence North Airport - Image 4

Description

Hotel extras

  • Services and leisure activities for families

  • Tesla charging station

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

Our accommodation(s)

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE'

In a welcoming environment overlooking the pool, the restaurant is open until 10 p.m. and offers excellent Italian cuisine with typical dishes. Special menu for children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,220 reviews

Customer review rating 4.0/5

Gianfranco S. Families - Confirmed reviews ALL

Generally ok. Reception and customer relations were excellent. The bathroom did not have sufficient hooks for towels, being a 3 person room. It did not seem possible to regulate the temperature of the room.

Customer review rating 3.5/5

Richard H. Solo - Confirmed reviews ALL

Comfortable room in conveniently located hotel. There didn't seem to be any way of controlling the air conditioning. Although I am familiar with most combined overhead and hand held showers, I couldn't switch between the two. Maybe the mechanism was jammed or broken. The buffet breakfast was satisfactory with a good selection to choose from, but the breakfast room was very busy and noisy, so not recommended if you like a quiet, calm start to the day. The receptionists were helpful and efficient, and arranged for a taxi to arrive promptly to take me to the airport. There was no shuttle bus.

Customer review rating 5.0/5

Philip M. Families - Confirmed reviews ALL

Excellent reception and restaurant staff. Clean room.

Dear Philip M., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia C. Ass. Front Office Manager

Customer review rating 4.0/5

William W. Couples - Confirmed reviews ALL

As titled but it’s seems strange that an airport hotel has no shuttle to and from the terminal.

Dear William W., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ass.Front Office Manager

Customer review rating 2.5/5

Stephane F. Couples - Confirmed reviews ALL

Elevator Jam

Dear Mr F., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ass. Front Office Manager

Other web-users rate our hotel

  • 481 reviews 7.4/10 Location
  • 863 reviews 5.2/10 Room
  • 760 reviews 8.2/10 Service
  • 20 reviews 7.6/10 WiFi
  • 404 reviews 4.5/10 Cleanliness
  • 387 reviews 5.2/10 Comfort
  • 361 reviews 8.2/10 Breakfast
  • 214 reviews 4.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Florence