Hotel Cerretani Firenze - MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 508 reviews

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Description

Hotel extras

  • Great location: in the heart of Florence, just a few steps from the Duomo

  • Historic charm: hotel's rich history reflected in architecture and design

  • Daily tea time: the Hotel's commitment to delivering a memorable experience

  • Michelangelo Bar: refined cocktails and spirits in a unique setting

Our accommodation(s)

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Hotel location

Hotel Cerretani Firenze - MGallery

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Il Michelangelo

"Il Michelangelo" bar offers an intimate and elegant environment, ideal for enjoying fine Tuscan wines. Immerse yourself in the local winemaking tradition, in a refined and welcoming atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  508 reviews

TripAdvisor Rating  4.6/5  916 reviews

Certificate of excellence 2025

Great location!

TripAdvisor rating 5.0/5

Adventure618893 Couples - TripAdvisor review

Dear Adventure618893, Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed our prime location, which indeed offers easy access to the train station and many of Florence's iconic sites. It is wonderful to know that you found the rooms comfortable and appreciated the hospitality of our front desk team. We are also pleased that you enjoyed your morning coffee at the nearby café, as we always encourage our guests to explore the local culinary options. Your intention to return is the highest compliment we could receive, and we look forward to welcoming you back to Hotel Cerretani Firenze - MGallery on your next visit to our beautiful city. Warm regards, Veronica Broccardi Schelmi, General Manager

Customer review rating 3.5/5

Olivier C. Couples - Confirmed reviews ALL

Dear Mr. C., Thank you very much for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations in terms of value for money. Your observations are truly appreciated and will be carefully considered as we continue to refine and elevate the experience we offer our valued guests. Should you wish to share any further details, I would be most grateful, as this would assist us in addressing the matter more precisely. Sincerely, Veronica Broccardi Schelmi General Manager

Customer review rating 5.0/5

Philippe G. Couples - Confirmed reviews ALL

Cher Philippe G., Nous vous remercions sincèrement pour vos éloges à l\'égard de notre hôtel Cerretani Firenze - MGallery. C\'est un véritable plaisir de savoir que notre équipe a su rendre votre séjour agréable par son professionnalisme et sa convivialité. Nous sommes également ravis que vous ayez apprécié le confort de nos chambres ainsi que notre emplacement idéal au cœur de Florence. Votre satisfaction est notre plus grande récompense et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, Veronica Broccardi Schelmi, Directrice Générale

Customer review rating 5.0/5

Mihail B. Friends - Confirmed reviews ALL

Dear Mihail B., Thank you for your wonderful feedback regarding your recent stay at Hotel Cerretani Firenze - MGallery. We are delighted to hear that you found our location convenient and our staff exceptionally friendly and welcoming. It is always gratifying to know that our team members, including Alessandro, Aldo, Claudio, and Juliette, contributed to making your experience memorable. We truly appreciate your kind words and look forward to welcoming you back for another amazing stay in the future. Warm regards, Veronica Broccardi Schelmi, General Manager

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that our team provided helpful service and that you enjoyed our prime location. However, we regret to learn that the comfort of the bed did not meet your expectations. We appreciate your comments about the mattress and bed covers, and we will consider this feedback as we continually strive to improve our guests’ experiences. Sincerely, Veronica Broccardi Schelmi, General Manager

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Other web-users rate our hotel

  • 633 reviews 9.9/10 Location
  • 587 reviews 8.5/10 Room
  • 666 reviews 9.2/10 Service
  • 339 reviews 8.2/10 Breakfast
  • 304 reviews 8.1/10 Comfort
  • 235 reviews 7.2/10 Cleanliness
  • 140 reviews 4.1/10 Amenities
  • 5 reviews 0/10 Wellness Area

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