Cerretani Hotel Firenze - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 669 reviews

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Description

Hotel extras

  • Luxury hotel in the heart of Florence, close Via Tornabuoni (shopping)

  • Exclusive historic residence near the Duomo, timeless iconic charm

  • Quiet premium rooms, absolute luxury and relax in the heart of Florence

  • Excellent staff, highly personalized and impeccable service

  • Breakfast with local specialties, Wine bar and mini Gym in Florence

Our accommodation(s)

Hotel location

Cerretani Hotel Firenze - MGallery Collection

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Il Michelangelo

"Il Michelangelo" bar offers an intimate and elegant environment, ideal for enjoying fine Tuscan wines. Immerse yourself in the local winemaking tradition, in a refined and welcoming atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  669 reviews

Customer review rating 4.5/5

Melissa B. Families - Confirmed reviews ALL

Great location, peaceful stay despite being in a busy location.

Dear Melissa B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found tranquility amidst the city's bustle. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Veronica Broccardi Schelmi, General Manager

Customer review rating 4.0/5

Usman A. Families - Confirmed reviews ALL

The two rooms were well appointed and had all the amenities of a luxury hotel. Disappointed that rooms were not on the same floor. Also booked two rooms with a sofa bed and only received one room with a sofa bed. And the other only had one bed.

Dear Usman A., Thank you for sharing your feedback with us. We truly appreciate your kind words regarding the comfort and amenities of our rooms, and we are pleased to know that this aspect of your stay met your expectations. At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations. Please accept our apologies for any inconvenience caused. Your comments are very valuable to us and will be carefully reviewed with our team as we continuously work to enhance both our service and the overall guest experience. We hope to have the opportunity to welcome you again in the future and provide you with a more seamless and enjoyable stay. Kind regards, Veronica Broccardi Schelmi, General Manager

Customer review rating 2.5/5

Jiri S. Solo - Confirmed reviews ALL

I expected something better being diamond member of ALL. But in general it was ok.

Dear Jiri S., Thank you for taking the time to share your feedback. We are genuinely sorry that your stay did not meet your expectations regarding the room location and noise disturbances. Your loyalty as a Diamond member is deeply valued, and we sincerely regret that we fell short in providing the restful and seamless experience you so rightfully deserve. Please be assured that your comments have been shared with our team to help us improve and ensure a more comfortable stay for our guests in the future. We very much hope for the opportunity to welcome you back, so we can provide an experience that fully reflects the comfort, peace, and recognition that your Diamond membership represents. Warm regards, Veronica Broccardi Schelmi, General Manager

Customer review rating 4.0/5

Xinyu H. Couples - Confirmed reviews ALL

Hotel is in a great location close to the main train station and popular tourist spots. Interior common area is ok but not the latest, the elevator is due for an upgrade (very slow) Room was clean and has a nice luxury touch.

Dear Xinyu H., Thank you for your feedback regarding your recent stay. We are pleased that you appreciated our prime location and the cleanliness of your room. We acknowledge your comments about the common areas and the elevator and appreciate your insights as we continually evaluate our facilities. Veronica Broccardi Schelmi, General Manager

Customer review rating 4.5/5

Wilhelmus B. Business - Confirmed reviews ALL

Enjoyed my stay at your hotel with very friendly staff and on a superb location.

Dear Mr. B., Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us and appreciated both our friendly staff and our superb location. Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible experience to our guests. We look forward to welcoming you back again soon for another wonderful stay. Veronica Broccardi Schelmi, General Manager

Other web-users rate our hotel

  • 693 reviews 9.8/10 Location
  • 640 reviews 8.4/10 Room
  • 686 reviews 9.1/10 Service
  • 345 reviews 7.9/10 Breakfast
  • 331 reviews 7.9/10 Comfort
  • 236 reviews 7.3/10 Cleanliness
  • 168 reviews 8/10 Vibe
  • 167 reviews 4.7/10 Amenities

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