Cerretani Hotel Firenze - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 682 reviews

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Description

Hotel extras

  • Luxury hotel in the heart of Florence, close Via Tornabuoni (shopping)

  • Exclusive historic residence near the Duomo, timeless iconic charm

  • Quiet premium rooms, absolute luxury and relax in the heart of Florence

  • Excellent staff, highly personalized and impeccable service

  • Breakfast with local specialties, Wine bar and mini Gym in Florence

Our accommodation(s)

Hotel location

Cerretani Hotel Firenze - MGallery Collection

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Il Michelangelo

"Il Michelangelo" bar offers an intimate and elegant environment, ideal for enjoying fine Tuscan wines. Immerse yourself in the local winemaking tradition, in a refined and welcoming atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  682 reviews

Customer review rating 4.5/5

Mei F. Y. Friends - Confirmed reviews ALL

friendly front desk

Dear Mei F. Y., Thank you for your kind words regarding our central location and the friendliness of our front desk team. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back in the future. Veronica Broccardi Schelmi, General Manager

Customer review rating 4.0/5

Catherine W. Couples - Confirmed reviews ALL

Disappointed the lobby bar was closed

Dear Catherine W., Thank you for your positive feedback regarding our location. I apologize for the closure of the lobby bar during your visit. We appreciate your understanding and hope to welcome you back for a more complete experience in the future. Veronica Broccardi Schelmi, General Manager

Customer review rating 5.0/5

David D. Families - Confirmed reviews ALL

quick visit to florence before heading to my sister and family farm in san casciano

Dear David D., Thank you so much for your wonderful words. It truly means a lot to us to know that you feel like family when staying with us. Welcoming returning guests like you is always a special pleasure, and we are delighted that you chose to book directly with us once again. Your continued trust and loyalty are sincerely appreciated, and we look forward to welcoming you back for many more memorable stays in the future. Warmest regards from all of us! Veronica Broccardi Schelmi, General Manager

Customer review rating 5.0/5

Joe C. Families - Confirmed reviews ALL

We were welcomed warmly by the Cerretani Hotel front desk who did more than the routine check-in. Alessandro provided us with helpful information on our location and nearby sights and made a dinner reservation. He was friendly and gave tips for my daughter for walking trails to/from the Boboli Garden (big hills to be considered). Our room was the Medici Suite (paid upfront for the suite, would not hope for an upgrade as I am an Accor Basic member). Of course it was expensive, but after my stay I feel that it was well worth it for our party of three adults. The bed mattress was wonderful, room was very clean and well maintained daily. The breakfast was very nice with tasty hot options to start the day. I have not stayed at an Accor property in many years as I no longer engage in business travel to Europe. I am really glad that I chose the Cerretani Hotel Firenze to remind me how well Accor treats their guests - warmly and with a helpful spirit. Thank you!

Dear Joe C., Thank you very much for your kind review. I am delighted to hear that you received a warm welcome upon your arrival and that Alessandro was able to assist you with valuable information during your stay. It is always our aim to provide a memorable experience for our guests, and I appreciate your acknowledgment of the helpful service. I am pleased that you found the Medici Suite to be comfortable and well-maintained, as we strive to ensure our accommodations meet the highest standards. It is also wonderful to know that you enjoyed our breakfast offerings, which we take great pride in providing. Your positive feedback serves as a reminder of our commitment to creating a welcoming atmosphere. We sincerely appreciate your choosing Cerretani Hotel Firenze and look forward to welcoming you back in the future. Veronica Broccardi Schelmi, General Manager

Customer review rating 5.0/5

Darren G. Solo - Confirmed reviews ALL

The location and services provided are of the highest quality. Nothing was too much trouble for the staff, the room and public areas were lovely. There was an attention to detail in all. Breakfast was self service but the staff were on hand and offering to fulfil any special requirements. Would definitely stay here again

Dear Darren G., Thank you so much for your wonderful review. We are truly delighted to hear that you enjoyed both the quality of our location and the services provided during your stay. Your kind words about our staff mean a great deal to us — ensuring our guests feel welcomed and well cared for is always our top priority, and we are pleased that our team helped make your experience so enjoyable. We are also happy that you appreciated the attention to detail throughout the hotel, from the rooms to the public areas, as well as our breakfast service. It is always rewarding to know that these small touches are noticed and valued by our guests. Thank you once again for your lovely feedback. We very much look forward to welcoming you back for another memorable stay in the future. Kind regards. Veronica Broccardi Schelmi, General Manager

Other web-users rate our hotel

  • 678 reviews 9.8/10 Location
  • 619 reviews 8.5/10 Room
  • 674 reviews 9.1/10 Service
  • 331 reviews 8.1/10 Breakfast
  • 324 reviews 8/10 Comfort
  • 225 reviews 7.3/10 Cleanliness
  • 165 reviews 8.1/10 Vibe
  • 165 reviews 4.7/10 Amenities

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