Hotel Cerretani Firenze - MGallery 4 stars

The hotel is very well located in the centre of Firenze. If you come by car, which I did, you need to leave your car with the warning lights on, in front of the door in à quite busy street and then someone will take care of it and bring it to a parking. That’s not a big issue but I couldn’t find this information anywhere on the website. It means you need to tell the reception when you will need your car back. In my case I needed back at 8.50am the next day. Unfortunately the car only arrived at 9.40am… next to this there is a really bad smell on the ground floor of the hotel. This smell is also present on the breakfast area which is by the way, way too small to accept everyone. Lots of people had to eat while standing. Finally my room’s air conditioning wasn’t working. It was like 30°C in the room. And it was the same for my colleague in the adjacent room. And a small detail as well, I had 2 gels for bath and none shampoo. And despite that the room was checked after the first night these weren’t replaced. Anyway, this is not the standard for such an hotel.

For a brief first visit to Florence, this hotel was well situated for access to museums, historic sites, and variety of restaurants.

It's a return stay and it will remain a return stay as long as I will continue to travel to Florence. Lovely hotel, great service and it's just around the corner from the Duomo. You truly can't ask for more!

Amazing hotel, best located close to all major attractions of Florence. Staff very kind and supporting, Irina from the restaurant to mention. We will come back here, for sure!

Nice hotel and friendly staff

The hotel is in a great location, near to the train station and Duomo. Also, it is very well maintained. I thought it was a brand new hotel and was surprised when told that it is almost 2 years old. The staff at reception were amazing and accommodated my requests, Alfredo (apologies if I spelt it incorrectly) and Valentina. I was allowed to keep my luggage safely before check-in time and allowed a late check-out. My only regret was not taking up the invitation for an afternoon drink as a Gold member benefit because I had a full schedule. Anyway, I hope to be back soon.

It was very nice stay. Room clean, staff friendly and the location perfect

Everything was perfect. If I’m around Florence for sure I will choose again. Only the breakfast under new restrictions ( you ask what you want and they will bring it to your table. Rooms clean, staff friendly

Very accommodating, clean, attentive.

Made a last minute booking for one night in Florence. Hotel is well located, very nice style and superb staff.

Very comfortable stay, I felt very safe with the COVID-19 measures taken. The staff was very helpful especially with eating tips around the city… Rooms are very clean and the bed was very comfortable also for my pregnant girlfriend

The hotel is ideally situated on the street to the duomo, a few minutes from the the other bank (boboli gardens and Pitti Palazzo) and the train station. The rooms are very nice and the client service was amazing and personalized (welcome note etc)

It is really good centrally located hotel with a Great Personnel!!!

What a great hotel for our 40th wedding anniversary! The siting of the hotel could not be improved. Walked from the train station, then walked to everything in Florence. The reception staff are so friendly and helpful, more like friends than staff. Great hints for where to go and printed out the obligatory reservations for museums that are now required. Our junior suite was big and well insulated from outside sound. Efficient air-conditioning. Surprised that water was only given for the first day! Then buy your own at the café next door to the hotel - where we also had good breakfast. HUGE bed, very comfortable, Good wifi. Impeccable clean rooms. This will be my chosen hotel next time in Florence. Bravi to the whole team.

Toujours aussi agréable Outstanding as usual It was a pleasure to meet again the friendly front desk staff.