Hotel Cerretani Firenze - MGallery

Hotel Cerretani Firenze - MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 396 reviews

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Hotel extras

  • Take a break at the Il Michelangelo Bar

  • Light snacks in the lobby

  • The utmost in comfort and elegance

  • Central location in the heart of Florence city

  • ALLSAFE certified hotel by SGS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Cerretani Firenze - MGallery

Via De Cerretani 68
50123 Florence

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park


Traditional Tuscan cuisine and regional wines

Our accommodation(s)

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  396 reviews

TripAdvisor Rating  4.5/5  816 reviews

Perfect hotel

TripAdvisor rating 5.0/5

francois c Families - TripAdvisor review

Central location but an exceptional quietness. Excellent multilingual frontdesk staff. Very high level breakfast (5 stars) with a professional and kind staff (Suleyman & Hicham). Michele is a good barman. Beds are very comfortable with good pilows menu. Remarquable soudproofing.

Great staff, perfectly located in city center.

Customer review rating 4.5/5

Kristof Solo - Confirmed reviews ALL

The hotel is perfectly located near the historical city center. The staff was extremely helpful and friendly.

Dear Kristof C., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Great location. Superb service from all of the hotel staff

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Only problem which you are well aware of is the sewage smell in the downstairs areas

Dear Mark B., Thank you so much for your great review and excellent vote. Our goal is to leave a great experience to our guest and we are so proud to know we were able to do it with you, thank you !! Hope to see you soon back in Florence. Do not hesitate to contact us directly, we will look after your request. Arrivederci, Esther Enna General Manager Hotel Cerretani MGallery Collection

Two Different Nights, Two Different Experiences

TripAdvisor rating 3.0/5

Elgranpoobah Solo travel - TripAdvisor review

If I had reviewed this hotel after my first night's stay I would've given it five stars. But the second night's stay deserved a rating of 1, hence the average rating of three that I have given it. The location is excellent near all the main attractions of Florence as well as the train station and airport tram stop. The hotel is beautiful and the staff was warm and welcoming. They went way out of their way to find me an individual guided tour of the city with virtually no advance notice. I then left for a week and came back for my second night's stay. After a long day of travelling I was looking forward to staying at the Cerretani again. Also it was my first time travelling alone in Italy. I arrived only to be told that there was no room available for me, that there was no water to my room. That there was water to other rooms but not to mine. I was walked over to another hotel and was left there to spend the night. I do appreciate that arrangements were made to put me up in another hotel, and maybe there was nothing else to be done. But if I had received any advance notice, even just a couple of hours, I would've been able to make other arrangements. This experience was traumatic for me and unfortunately I just would not feel comfortable staying there again.

Customer review rating 5.0/5

Lioubov T. Couples - Confirmed reviews ALL

the property has a popular central historic location, modern, clean, exclusive comfortable rooms.

Dear Fedir T., Many thanks for your amazing review! We really appreciate your comment regarding our rooms & service. Hope to see you soon back in Florence. Do not hesitate to contact us directly, we will look after your request. Arrivederci, Esther Enna General Manager Hotel Cerretani MGallery Collection

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Other web-users rate our hotel

  • 498 reviews 9.7/10 Location
  • 498 reviews 8.4/10 Room
  • 620 reviews 9.2/10 Service
  • 9 reviews 8.6/10 WiFi
  • 278 reviews 8/10 Comfort
  • 258 reviews 9.1/10 Breakfast
  • 159 reviews 7.2/10 Cleanliness
  • 129 reviews 8.8/10 Vibe

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