Cerretani Hotel Firenze - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 655 reviews

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Description

Hotel extras

  • Luxury hotel in the heart of Florence, close Via Tornabuoni (shopping)

  • Exclusive historic residence near the Duomo, timeless iconic charm

  • Quiet premium rooms, absolute luxury and relax in the heart of Florence

  • Excellent staff, highly personalized and impeccable service

  • Breakfast with local specialties, Wine bar and mini Gym in Florence

Our accommodation(s)

Hotel location

Cerretani Hotel Firenze - MGallery Collection

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Il Michelangelo

"Il Michelangelo" bar offers an intimate and elegant environment, ideal for enjoying fine Tuscan wines. Immerse yourself in the local winemaking tradition, in a refined and welcoming atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  655 reviews

Customer review rating 4.0/5

Xinyu H. Couples - Confirmed reviews ALL

Hotel is in a great location close to the main train station and popular tourist spots. Interior common area is ok but not the latest, the elevator is due for an upgrade (very slow) Room was clean and has a nice luxury touch.

Dear Xinyu H., Thank you for your feedback regarding your recent stay. We are pleased that you appreciated our prime location and the cleanliness of your room. We acknowledge your comments about the common areas and the elevator and appreciate your insights as we continually evaluate our facilities. Veronica Broccardi Schelmi, General Manager

Customer review rating 4.5/5

Wilhelmus B. Business - Confirmed reviews ALL

Enjoyed my stay at your hotel with very friendly staff and on a superb location.

Dear Mr. B., Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us and appreciated both our friendly staff and our superb location. Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible experience to our guests. We look forward to welcoming you back again soon for another wonderful stay. Veronica Broccardi Schelmi, General Manager

Customer review rating 3.5/5

Richard H. Couples - Confirmed reviews ALL

The hotel is in a great position. We were generally satisfied with our stay but some annoying features. The lifts were appallingly slow and inadequate, the front door was difficult to operate and breakfasts were not great. Our room was ok but had only one chair.

Dear Richard H., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location; however, we regret to learn about your concerns regarding the lift efficiency, front door accessibility, and breakfast options. Your feedback is invaluable in helping us enhance our services, and we will take your comments into consideration for future improvements. Sincerely, Veronica Broccardi Schelmi, General Manager

Customer review rating 5.0/5

Jane N. U. T. Families - Confirmed reviews ALL

Great location and very comfortable stay. Only an easy 7 minute walk from Santa Maria Novella train station. Reception staff helpful, friendly and very responsive. Happy with my stay: strong wifi, good water pressure, quiet and restful with comfortable bed. Room immaculately clean and nicely laid out. Overall very pleased and would stay again.

Dear Jane N. U. T., Thank you for your delightful feedback regarding your recent stay at Cerretani Hotel Firenze. We are thrilled to learn that you appreciated our prime location, comfortable accommodations, and the attentive service provided by our reception team. Your comments on the cleanliness and amenities are highly valued, and it brings us joy to know that you found your experience restful. We look forward to welcoming you back for another enjoyable stay in the future. Veronica Broccardi Schelmi, General Manager

Customer review rating 4.0/5

Jeff L. Couples - Confirmed reviews ALL

there were only 2 minor things that could have been better .. The bathroom door did not shut unless you slammed it . The instructions to load the coffee pods into the machine were vague , although I was able to figure it out.

Dear Jeff L., Thank you for your positive feedback regarding your recent stay. We appreciate your comments about the bathroom door and the coffee pod instructions. Your observations are valuable, and we will consider them as we continually strive to enhance our guest experience. Veronica Broccardi Schelmi, General Manager

Other web-users rate our hotel

  • 696 reviews 9.9/10 Location
  • 640 reviews 8.3/10 Room
  • 690 reviews 9.1/10 Service
  • 350 reviews 7.9/10 Breakfast
  • 332 reviews 7.9/10 Comfort
  • 237 reviews 7.4/10 Cleanliness
  • 166 reviews 8.2/10 Vibe
  • 160 reviews 4.6/10 Amenities

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