Pullman Zhouzhuang

Customer review rating (ALL Rating) 4.7/5 392 reviews

Hotel extras

  • Close to Zhouzhuang Ancient Town attractions

  • Located in Wetland Park

  • Throughout WIFI and private balconies

  • FLEXA-branded Family Rooms

  • The only deluxe and classic Cantonese Restaurant in the local area

ALLSAFE approved hotel

Our accommodation(s)

Each room is perfectly appointed with our signature Pullman Bed, soak bath, rainforest shower, satellite TV, yoga mat and free broadband Internet access. The hotel features lake and park view rooms.

Hotel location

Pullman Zhouzhuang

No 88 Quanwang Road, Zhouzhuang Town, Kunshan City, Jiangsu Province, China
215325 KUNSHAN
China

GPS:31.12683, 120.855811

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  392 reviews

TripAdvisor Rating  5.0/5  5,598 reviews

Certificate of excellence 2022

good view and good service

Customer review rating 5.0/5

Peter Families - Confirmed reviews ALL

make the trip more easy and enjoy the beatiful view.

Dear Yong Dong Y., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

unprofessional service

Customer review rating 1.5/5

Sean Families - Confirmed reviews ALL

For breakfast issue and service they provided,I was not satisfied with their feedback and attitude at all. I wont choose this hotel again.

Dear Bei Ning S., Thank you for taking the time to tell us about your experience at the Pullman Zhouzhuang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

well located

Customer review rating 3.5/5

G. Families - Confirmed reviews ALL

good swimming pool poor air conditioner

Dear Rui G., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 酒店管理团队 Management Team

A very good stay!

Customer review rating 5.0/5

Chuen Friends - Confirmed reviews ALL

Nice hotel with good service. Excellent member’s service.

Dear Ka Chuen M., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 酒店管理团队 Management Team

Well designed, good stay, nice view

Customer review rating 5.0/5

Zhenzhen R. Families - Confirmed reviews ALL

good service, nice place to stay

Dear Zhen Zhen R., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 酒店管理团队 Management Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 535 reviews 7.8/10 Location
  • 845 reviews 7.9/10 Room
  • 959 reviews 8.3/10 Service
  • 621 reviews 9.3/10 Vibe
  • 406 reviews 7.2/10 Food
  • 336 reviews 8.2/10 Breakfast
  • 221 reviews 8.2/10 Cleanliness
  • 168 reviews 7.6/10 Pool

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