Novotel Suzhou Sip Hotel

Customer review rating 4.5/5 3,664 reviews

Novotel Suzhou Sip
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • On the bank of Jinji Lake

  • Adjacent to Suzhou International Expo Center

  • Metro Station Line 1 at hotel front door

  • Enjoy lake view,city view or garden view in guest room

  • Hotel swimming pool will be closed until 31st Mar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Children's Club for 3 to 6 years
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Suzhou Sip

688 Suzhou Avenue East
215027
suzhou
china

Tel: +8651262882800

Fax: (+86)512/62882100

Check-in from 14h00

Check out up to 12h00

  • EXPO CENTER OR CUL :  2 206 120 215 EXPO CENTER

  • CULTURE & EXPO CENTRE STATION :  LINE 1 EXIT 3

  • By plane

    SHANGHAI HONGQIAO At 62km / 38.53 miles

  • By train

    SUZHOU SIP STATION At 2km / 1.24 miles

GPS :31.323195, 120.7046079

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Courtyard side, Lake side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Courtyard side, Lake side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Premier Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Courtyard side, Lake side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Premier Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Courtyard side, Lake side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub
Rooms

Our restaurants and bars

BO YA XUAN CHINESE RESTAURANT

Type of cuisine: null

Enjoy the best of Jiangsu and Cantonese cuisine, including BBQ signature dishes, in the comfort of our cosy hall or in 1 of our 7 private dining rooms. Do not miss our set-up menus for 2 to 10 persons offering Chinese delights at a very competitive price!

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

Enjoy our International buffet through 5 types of cuisine. Focusing on a la minute dishes including fresh grill station and sea food corner, our Chef will offer you an amazing experience in a stylish environment with view on JinJi lake. A La Carte also.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIMES GARDEN BARBECUE RESTAURANT

Type of cuisine: Barbecue

Outdoor Western BBQ Restaurant open from May to October. A large open air patio in the heart of the hotel Surrounding by amazing garden. let our Chef to prepare in front of you on the BBQ your favorite meat or fish! A fantastic place for romantic dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

Enjoy the new bar concept of NOVOTEL brand! Not only an extensive drinks list in a very design and modern venue, but also a grab and go easy food offer. Well balanced western and local dishes to enjoy all day long on site or to take away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIMES GARDEN BAR

Non contractual photo

Outdoor Lounge Bar open from May to October surrounding by amazing Japanese garden. Enjoy your favorite drink tailor made by our bartdenders in a relax and green environment. Our comfortbale sofas and wooden deck and are waiting for you!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 420

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Suzhou Sip

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,664 reviews

tripadvisor

TripAdvisor Rating 4.5/5

133 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good stay

Customer review rating 4.5/5

Kelvin Z. Business - 14/06/2020 Confirmed reviews ALL

On business trip, free parking in a not bad parking place. Great breakfast. Good people, make you feel warm. Will back next time

Location good, rooms ok, but heavy smell (smoke)

Customer review rating 4.5/5

Bosch C. I. L. Business - 09/06/2020 Confirmed reviews ALL

The accommodation it self was good. The stuff was ok. Unfortunately English communication was somehow a problem. I had some issues to get Taxis even with partial support from the counter stuff. The smell in the room was not good. Even tough it was a "nonsmoking" room, the smell from cigarettes was heavy.

The accommodations and the staff were very nice, top notch.

Customer review rating 4.5/5

Kevin H. Business - 27/01/2020 Confirmed reviews ALL

Again, the accommodations and staff were very nice, top notch. I felt safe and comfortable. The restaurant within the Hotel was very nice and the food was delicious. Room service was quick and efficient.

Satisfies all expectations

Customer review rating 4.5/5

Jussi Business - 27/01/2020 Confirmed reviews ALL

Well mannered English speaking staff and clean rooms. Good location just next to metro station. Extra points from good breakfast. Even when asked, cannot really find anything to complaint or improve

Great and comfortable stay

Customer review rating 4.5/5

Andrew Business - 19/01/2020 Confirmed reviews ALL

Clean and comfortable

First time living in Novotel brought me some pleasure

Customer review rating 4.5/5

Harold L. Business - 18/01/2020 Confirmed reviews ALL

I checked in on Jan 6th and received a fancy birthday cake on the next day. The swimming pool also brought me pleasure with work pressure relaxed. If the room space comes bigger, it would make me feel the most comfortable.

excellent, the bell boy is so helpful to assist for tourism spot

Customer review rating 4.5/5

Sn L. Business - 14/01/2020 Confirmed reviews ALL

Good room housekeeping, fast response, good breakfast with fresh juices...wondeful

Novotel January 2020

Customer review rating 4.5/5

M. Business - 13/01/2020 Confirmed reviews ALL

Without any incident, as usual.

Very nice stay at Suzhou

Customer review rating 4.5/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Very friendly reception at the hotel. My Platinum status translated into a nice room upgrade. I enjoyed the option of using the Premier Lounge on the 8th floor and the great swimming pool.

Good room service with welcome drinking & fruit!!

Customer review rating 4.5/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

everything good except the breakfast need improvement.

I felt at home here.

Customer review rating 4.5/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Nice room, nice hotel, staff very attentive to my needs and always recognized me in the lobby. Very quiet .

A Nice Hotel to Visit Numerous Attractions of Suzhou

Customer review rating 4.5/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

Liked · The room has a good view with a balcony. A subway station was in front of the hotel, so it was really convenient to visit many attractions using the subway. Disliked · It would have been better if the concierge could provide accurate tour information and speak better English for foreigners. We found that some attractions required registrations and/or ticket purchases in advance. We selected a few places to visit and asked information about the places to concierge. We heard that tickets were sold out for the whole week for the best two attractions. So we gave up and talked about this over wechat to our Chinese friend in another city. The friend said there were tickets left for the next day and made reservations and purchased tickets on line for us. We went all the way to Suzhou to visit those attractions, and if we followed what the concierge said, we could have returned without visiting the attractions.

Meets expectation as experienced.

Customer review rating 4.5/5

C., T. Business - 12/01/2020 Confirmed reviews ALL

Food was not refilled up before empty in the peak-hour of breakfast. Cold wind leaked from the window. Air conditioning was noisy.

Bright clean hotel with friendly staff in a good location.

Customer review rating 4.5/5

Agnes Business - 11/01/2020 Confirmed reviews ALL

I enjoyed staying at the Novotel. It was my first trip to this hotel and I was pleased with the overall service and accommodation.

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Visiting in Suzhou

TripAdvisor rating 4.5/5

lwyong2020 Solo travel - 08/01/2020 TripAdvisor review

Overall Hotel is recommended especially for location, cleanliness and quality of service. MRT station entrance is just next to hotel and many places to eat at the lakeside just 200m opposite the hotel.

Good nights

Customer review rating 4.5/5

Deeya Couples - 07/01/2020 Confirmed reviews ALL

Clean, very close to the metro station line 1, delicious breakfast. Very recommended!!

Dear Sri Maldia Hari A., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

A venue I won't mind to return.

Customer review rating 4.5/5

T. C. S. Families - 31/12/2019 Confirmed reviews ALL

Pretty impressed by your staff's attitude. House-keeping was neat and tidy too.

Great hotel

Customer review rating 4.5/5

Gm Business - 30/12/2019 Confirmed reviews ALL

Hotel setup, staff and location was great for the conference I was attending. Only issue I had is wifi was rather slow depending on time of day which I'm sure was do to everyone there for the conference. If that could get better I'd suggest a 10.

Customer review rating 4.5/5

Liyu F. Business - 21/12/2019 Confirmed reviews ALL

Great

Dear Li Yu F., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

PM

Customer review rating 4.5/5

Lijuan Z. Business - 19/12/2019 Confirmed reviews ALL

GOOD!

Dear Li Juan z., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in suzhou