Novotel Suzhou SIP 4 stars

Customer review rating (ALL Rating) 4.8/5 52 reviews

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Novotel Suzhou SIP - Image 1
Novotel Suzhou SIP - Image 2
Novotel Suzhou SIP - Image 3
Novotel Suzhou SIP - Image 4
688 Suzhou Avenue East, 215027 SUZHOU, China

Description

Hotel extras

  • On the bank of Jinji Lake

  • Adjacent to Suzhou International Expo Center

  • Metro Station Line 1 at hotel front door

  • Enjoy lake view,city view or garden view in guest room

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with One King-size Bed and Balcony

Photo out of - Deluxe Room with One King-size Bed and Balcony

This room type boast balcony framing views of the Times Garden. Feature Wi-Fi access, comfortable bedding. Freshen up in the spacious bathroom with a rain forest shower in this room. Experience Times Garden view at Novotel Suzhou SIP.

Max. number of persons
3
Area
From 37 m² / 398 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 37 m² / 398 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

Comfortable Superior Room with 1 King bed, bathroom with shower, work area, 43" LCD TV, free cable & WIFI internet access, mini bar, coffee-and-tea making facilities, balcony. Part of them with garden view.

  • Views:

    Courtyard View or Park view

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Comfortable Superior Room with 2 Single beds, bathroom with shower, work area, 43" LCD TV, free cable & WiFi internet access, mini bar, coffee-and-tea making facilities, balcony. Part of them with garden view.

  • Views:

    Courtyard View or Park view

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A larger modern Deluxe Room with 1 King bed, balcony to enjoy the view of Jinji Lake, bathroom with shower, large work area, 43" LCD TV, free cable & WiFi internet access, mini bar.

  • Views:

    Courtyard View or Lake View or Park view

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A larger modern Deluxe Room with 2 Single beds, balcony to enjoy the view of Jinji Lake, bathroom with shower, large work area, 43" LCD TV, free cable & WiFi internet access, mini bar.

  • Views:

    Courtyard View or Lake View or Park view

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Designed for rest and productivity, the Premier Room has a King-size bed, bathroom with a walk-in shower, and a view of Jinji Lake or the garden. It also offers Premier Room VIP Benefits.

  • Views:

    Courtyard View or Lake View or Park view

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Designed for rest and productivity, the Premier Room has two single beds, bathroom with a walk-in shower, and a view of Jinji Lake or the garden. It also offers Premier Room VIP Benefits.

  • Views:

    Courtyard View or Lake View or Park view

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A refined Suite with a King-size bed, sophisticated bathroom with both bathtub and standalone shower, separate lounge area, and cozy sofa set. The suite also offers Suite VIP Benefits.

  • Views:

    Courtyard View or Lake View or Park view

Max. number of persons
3
Area
From 61 m² / 656 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Suzhou SIP

688 Suzhou Avenue East
215027 SUZHOU
China

GPS:31.323195, 120.7046079

Telephone
Fax +86 512 6288 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 306 rooms
  • One room for people with reduced mobility
  • 181 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Family

Services for children

  • Children''s Club for 3 to 6 years

Well-being

Novotel Suzhou SIP

  • Covered
  • On site

Novotel Suzhou SIP

  • On site
  • Sauna room
  • On site

Public indoor parking

Parking information

  • On site

BO YA XUAN CHINESE RESTAURANT

Photo out of - BO YA XUAN CHINESE RESTAURANT

Enjoy the best of Jiangsu and Cantonese cuisine, including BBQ signature dishes, in the comfort of our cosy hall or in 1 of our 7 private dining rooms. Do not miss our set-up menus for 2 to 10 persons offering Chinese delights at a very competitive price!

Cooking style
Chinese
Capacity
82
215027 Suzhou, China
Telephone +86 512 6288 2800
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Enjoy the best of Jiangsu and Cantonese cuisine, including BBQ signature dishes, in the comfort of our cosy hall or in 1 of our 7 private dining rooms. Do not miss our set-up menus for 2 to 10 persons offering Chinese delights at a very competitive price!

Outdoor Western BBQ Restaurant open from May to October. A large open air patio in the heart of the hotel Surrounding by amazing garden. let our Chef to prepare in front of you on the BBQ your favorite meat or fish! A fantastic place for romantic dinner.

TIMES GARDEN BAR

Photo out of - TIMES GARDEN BAR

Outdoor Lounge Bar open from May to October surrounding by amazing Japanese garden. Enjoy your favorite drink tailor made by our bartdenders in a relax and green environment. Our comfortbale sofas and wooden deck and are waiting for you!

Bar Type
BAR
Capacity
30
Telephone +86 512 6288 2800

Outdoor Lounge Bar open from May to October surrounding by amazing Japanese garden. Enjoy your favorite drink tailor made by our bartdenders in a relax and green environment. Our comfortbale sofas and wooden deck and are waiting for you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  52 reviews

Customer review rating 4.0/5

Tuck H. Y. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Zhong Z. L. Solo - Confirmed reviews ALL

Excellent Stay

Customer review rating 5.0/5

Alex W. Business - Confirmed reviews ALL

Dear Kang Hong W., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Should not be titled as 4 star hotel

Customer review rating 1.5/5

Eddie Families - Confirmed reviews ALL

Dear Di Y., Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Zhong Z. L. Solo - Confirmed reviews ALL

酒店离金鸡湖很近，边上就是地铁交通很方便，且也是雅高集团旗下的“免扫时光”项目的试点酒店。 非常感谢前台Shannon、Candy系统的备注。提前帮我安排好了房间，房间很大景色也不错。前台小姐姐帮我快速办理好了入住，了解到我是雅高会员，并告知了我在店期间可以享受的礼遇，给到了欢迎饮品券。 酒店环境很好，已经多次入住。房间卫生很干净，欢迎水果也早已放入了房间。酒廊的欢乐时光菜品还是不错的，每天会更换。酒廊Lily服务很热情，并会及时查看菜品是否空缺以及对菜品的口味是否满意。 总体来说，各方面都是很不错的，值得推荐!!!

Excellent Stay

Customer review rating 5.0/5

Alex W. Business - Confirmed reviews ALL

My Hotel of Choice every time in Suzhou.

Dear Kang Hong W., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Should not be titled as 4 star hotel

Customer review rating 1.5/5

Eddie Families - Confirmed reviews ALL

The hotel is feels the smell of ''OLD''... Probably management aware about their target customers' expectations so they don't have insensitive to improve the situation. AirCon is not working, hot in all areas, room, corridor, sweating while having breakfast...

Dear Di Y., Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 3,948 reviews 9.8/10 Location
  • 3,592 reviews 9.2/10 Room
  • 5,442 reviews 9.7/10 Service
  • 19 reviews 4.4/10 WiFi
  • 1,466 reviews 9.3/10 Vibe
  • 1,054 reviews 9.4/10 Cleanliness
  • 825 reviews 8.7/10 Breakfast
  • 813 reviews 7.1/10 Comfort

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