Customer review rating (ALL Rating) 4.8/5 119 reviews
ALLSAFE approved hotel
The hotel has 162 comfortable and elegant rooms.
Mercure Kunshan Hi Tech Zone features a romantic French décor and complete facilities.
Each room is equipped with a 50inch LCD TV, mini bar, safe box and other facilities.
The hotel is 58km from Shanghai. The journey takes 1 hour.
The hotel is only 20 minutes away from the Yangchenghu Lake Tourist Resort.
No 211 Hong Qi Road
High Tech Zone
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
Located on level 2, the restaurant offers delicious local delicacies. It serves guests breakfast, with à la carte options during lunch and dinner.
Number of meeting rooms: 1
Maximum size: 150 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guestsFind out more
Unprofessional Staff at Reception
Jtling Business - 23/10/2019 Confirmed reviews ALL
Staff and manager at the reception were not particularly professional when answering enquiries on why the room assigned to me come without an closet. First I was not informed about this particular room type. Although I was offered a swap of room, I was not in a mood to repack my stuff. What pissed me off was that the manager shamelessly offer to have the housekeeping to get me cloth hangers, which I learned from the housekeepers and also from my own observations that there was no way one could use any hangers in the room. As such, I could only put my jacket, pants, shirts on the bed. That was really bad,. That was what I expect from the Accor brand.
浩然 计. Families - 22/08/2019 Confirmed reviews ALL