Mercure Suzhou Jinji Lake 4 stars

TripAdvisor rating 3.5/5 14 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Suzhou Jinji Lake

No72 Xindustreet, Suzhou Industrial Park, 地铁1号线星海广场地铁站1号口出向西500米
215021 SUZHOU
China

GPS:31.314311, 120.667153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

M AND C

Non contractual photo

The All Day Dining restaurant blends Eastern and Western cuisine. It serves a delicious and healthy breakfast, as well as lunch and dinner. An exclusive customised buffet is also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  14 reviews

Excellent room and amenities

TripAdvisor rating 5.0/5

ichbinwill Business - TripAdvisor review

The hotel is well located. The room is cleaned and nicely presented, equipping with a good amount of amenities. The staffs were friendly and the check in and beck out processes were effective.

Excellent hotel, comfortable stay, good location

TripAdvisor rating 5.0/5

KayaToasted Solo travel - TripAdvisor review

Location: First of all, note the location of the hotel on google map is wrong so rely on the location map on the accor website. The hotel is an easy (well paved) 10 mins walk from the Xinghai square subway station. This hotel is very new so everything is clean and in good condition. I found the décor/colour theme of grey, coffee, marble and bronze very pleasing. The bed/sleep was comfortable, with sufficient lighting, and most amenities (kettle, slippers, bottled water etc) was provided. There’s one English news channel and about 6 movie cable channels. Wifi is strong generally but intermittent if I am using VPN. There’s free Laundromats on the 30th and 31st floor though the dryer is not very strong. I enjoyed nice walks to Dongmen Mall, Jinji Lake and Central Park.

New, modern hotel but very average service level

TripAdvisor rating 3.0/5

DanielS22116 Business - TripAdvisor review

No recognition as Platinum member during whole stay, not even received a welcome drink etc., park Garage very narrow and Special, Rooms ok, but just all in Chinese (aircon, TV etc.), will stay at Novotel SIP again next time.

Stay at Mercure Suzhou

TripAdvisor rating 3.0/5

melvinh0 Business - TripAdvisor review

Was a little surprise on the setting on the hotel floor....too dull or rather dark. Most unforgettable was the breakfast area, service and how they clean up after customers left. It just give the feeling that I am in a true Chinese own hotel. No offence...just my sincere feeling.

Great Hotel

TripAdvisor rating 5.0/5

Dr Mesh Zaidi R Business - TripAdvisor review

It was a comfortable and new hotel. Walking distance to several great shopping points and restaurants. The room is quite spacious with nice ambiance. However the TV/Movie system was not so user friendly. Its so difficult even to watch free TV. Or probably there is no free TV ?

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Other web-users rate our hotel

  • 3,034 reviews 9.7/10 Location
  • 3,879 reviews 9.3/10 Room
  • 8,092 reviews 9.7/10 Service
  • 56 reviews 9.2/10 WiFi
  • 2,355 reviews 9.8/10 Cleanliness
  • 1,849 reviews 9.7/10 Vibe
  • 1,252 reviews 8.9/10 Amenities
  • 1,233 reviews 7.4/10 Comfort

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