Mercure Hotel Berlin Zentrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 256 reviews

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Description

Hotel extras

  • 24/7 beverage station in the lobby

  • 78 air-conditioned and modern rooms

  • Central location in the City West

  • 5 minutes walk to KadeWe, Memorial Church, Kurfürstendamm

  • Optimal transport links to bus and metro - 5 minutes walk

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 Berlin
Germany

GPS:52.499228, 13.347975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Grab & Go Station 24/7

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  256 reviews

Customer review rating 3.5/5

Menahem M. Solo - Confirmed reviews ALL

Very nice and clean hotel, the workers are very friendly and helpful, very reasonable for what you pay.

Dear Guest, Thank you for sharing such encouraging feedback about your recent stay with us. We are delighted to know that you found the hotel clean and that our team made a positive impression. Your recognition of our friendly service and overall value is truly appreciated. Delivering a welcoming atmosphere and comfortable experience at a fair price is central to our service philosophy. We are grateful you chose us and look forward to the pleasure of welcoming you back on your next visit to Berlin. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 5.0/5

Robert M. Solo - Confirmed reviews ALL

Calm well run great location What’s not to like ?

Dear Guest, Thank you for choosing us again and for sharing such encouraging feedback. We are delighted to know your stays continue to be enjoyable and that our calm atmosphere and location contribute to a positive experience. It is wonderful to learn that you would recommend us. Providing a consistently well-managed and welcoming environment is central to our service philosophy, and your remarks affirm our team’s efforts. We look forward to welcoming you back for another comfortable visit. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 5.0/5

Gregor L. L. Business - Confirmed reviews ALL

Well-located on quieter streets. Clean and comfortably furnished. I love having the electric kettle so I can enjoy a hot drink in my room anytime.

Dear Guest, Thank you for sharing your experience with us. We are delighted to know that our location on quieter streets contributed to a relaxing stay and that the cleanliness and comfort of your room met your expectations. It is wonderful to hear that the in-room electric kettle added convenience to your visit. Providing thoughtful amenities that enhance comfort and flexibility is an important part of our service philosophy. We truly appreciate your feedback and hope to have the pleasure of welcoming you back on your next trip to Berlin. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 2.0/5

Eamon M. Couples - Confirmed reviews ALL

The hotel is well located and the breakfast was satisfactory. However, Room 203 is quite worn out looking with inadequate storage for 2 people staying for 7 nights.

Dear Guest, Thank you for sharing your experience with us. We are pleased to learn that our central location was convenient and that breakfast met your expectations. We are sorry that the condition of your room and available storage did not contribute to a fully comfortable stay, especially over a longer visit. Our aim is to provide well-appointed, practical spaces for all guests, and we regret that this was not reflected in your experience with Room 203. Your perspective is valuable to our team as we continually uphold our standards of comfort and service. We appreciate you taking the time to let us know. We hope to have the opportunity to welcome you again and provide a more seamless stay. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 5.0/5

Georgios A. Business - Confirmed reviews ALL

Everything was great. The location, the comfortable and clean room, and the kind and helpful hotel staff

Dear Guest, Thank you for sharing your experience with us. We are delighted to know that you enjoyed a comfortable stay and appreciated our location, as well as the cleanliness and comfort of your room. Our team is especially pleased to hear that their courteous and helpful service contributed positively to your visit. Providing warm hospitality and well-maintained accommodations is central to our commitment to our guests. We value your feedback and look forward to welcoming you back for another pleasant stay. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Other web-users rate our hotel

  • 311 reviews 9.5/10 Location
  • 385 reviews 6/10 Room
  • 308 reviews 8.3/10 Service
  • 6 reviews 7.1/10 WiFi
  • 221 reviews 5.3/10 Comfort
  • 157 reviews 6.5/10 Breakfast
  • 151 reviews 8.1/10 Cleanliness
  • 89 reviews 4.4/10 Vibe

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