ibis Bangkok IMPACT 3 stars

Customer review rating (ALL Rating) 4.6/5 2,164 reviews

Best price
guarantee
ibis Bangkok IMPACT - Image 1
ibis Bangkok IMPACT - Image 2
ibis Bangkok IMPACT - Image 3
ibis Bangkok IMPACT - Image 4
93 Popular Road, Banmai Subdistrict, Pakkred District, 11120 NONTHABURI, Thailand

Description

Hotel extras

  • The best international budget friendly hotel near IMPACT Arena

  • Walking distance from IMPACT Exhibition and Convention Centre

  • Delicious food with extensive choice of healthy plant-based options

  • 15-minute drive to Don Muang International Airport

  • Easy access to Bangkok city center via expressway

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Bangkok IMPACT

93 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.916207, 100.552091

Telephone
Fax +66 2 011 7888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GROOVE & GREENS Café

Our Chef has created a variety of plant-based dishes both tasty and healthy as well as classic Thai dishes and comfort food. In a décor filled with plants & great music, it is the perfect place to relax for a meal or drink, alone or with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,164 reviews

TripAdvisor Rating  4.2/5  199 reviews

Customer review rating 4.5/5

Methawee P. Friends - Confirmed reviews ALL

Nice reception even there were a lot of customers in line to check in

Customer review rating 4.5/5

Michael J. Couples - Confirmed reviews ALL

Great location. Good price for Impact Arena events. Fabulous reception staff. Rooms simple and functional as always

Customer review rating 4.0/5

Sh-non J. Solo - Confirmed reviews ALL

- The location is convenient for ones who visit shows and exhibitions - The room is adequate to stay - Air con. and hot water works well - Breakfast is good and better than expected - A lot of car park space - Staff hospitality is also good - Room cleanliness is very impressive - 6 elevators to guest room floors are sufficient in rush hour Points to note: - Shower box is a bit cramped - No rain shower - Bath amenities are quite limited - No slippers - The room is not soundproof

Customer review rating 3.5/5

Poonsuk I. Friends - Confirmed reviews ALL

It’s ok ! Just one thing surprising me .. no toothbrush in the room anyway it is not the big deal. It will be great if u provide 2 bottles of water for 2 ppl in one room

Customer review rating 0.5/5

Nopnaphin S. Couples - Confirmed reviews ALL

I understood that the check-in time was 2 PM. I arrived at the hotel around 13:00 hrs and approached the front desk to check in, but the duty manager rejected my request and stated that the check-in time was strictly 2 PM. I asked whether I could at least complete the registration process without receiving the room yet, but she said no—not even the registration. Later, I spoke to the front desk staff and asked about paying an early check-in fee, as I was willing to pay for early access. She informed me of the price but also mentioned that no rooms were available, even if I wanted to pay. However, just five minutes later, a staff member announced in the lobby that guests who were members and booked directly through the hotel website could check in first. How is that possible? Your staff managed to “prepare” rooms within five minutes? If you intend to lie to your guests, you should at least communicate consistently within your team. Morever, it doesn’t matter what channel the reservation was made through; if the guest is willing to pay, you should at least try your best to check your system thoroughly and offer alternative options. It seems like your staff lack service-mindedness and are not well trained. I have never experienced this kind of service, especially when I was willing to pay. This was my first time staying at an Accor hotel, and I am extremely disappointed.

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback. If we may, please allow us to clarify the situation. Our standard check-in time is 3:00 PM, as stated on all online booking channels. On some occasion, like the day of your arrival. We experienced a very high volume of back-to-back arrivals and departures, given there were multiple days concerts happening at IMPACT. This, sometimes required extra time to prepare the rooms. Our team as always, did their best to accommodate early check-in requests wherever possible. However, we want to highlight that we will always try to prioritize the first rooms ready to be available our member to honor the soft benefit of early check-in whenever possible. ALL membership is by the way, FREE to register and immediately eligible to collect points and benefits on 1st visit as long as the booking is made through our directs channels, app, website, or direct to the hotel. Note that members will also always receive the best rates guarantee. While, I understand our team member may not have explain this fully and properly, we will conduct trainings on the communication to avoid misunderstanding. Yet, unlike your mention of a ‘lack for service-mindedness’ we see this as a standard practice about the hospitality business, hotels and airlines where we value our members and aim to deliver benefits such as priority access. Rather than a focus on profit and charging early check-in on a first occasion, this is the reason why the team member did not grant the early check-in despite your eagerness to pay extra. It is regrettable that to point out your disappointment towards Accor on your first experience and this is surely not how we want you to remember our brand. It is also saddening to read your harsh comment and rating even though you received an early check-in at 13:42 vs 15:00. Sincerely, Benjamin Dupont – Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,022 reviews 9.1/10 Location
  • 2,378 reviews 6.9/10 Room
  • 2,270 reviews 9.4/10 Service
  • 46 reviews 7.8/10 WiFi
  • 1,165 reviews 9.3/10 Cleanliness
  • 1,076 reviews 4/10 Comfort
  • 495 reviews 8/10 Amenities
  • 494 reviews 8.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Nonthaburi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.