Novotel Bangkok Impact

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Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.6/5 260 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

  • BMTA:  52,356,166,367 IMPACT

  • MRT:  Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS:13.915281, 100.548527

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  260 reviews

TripAdvisor Rating  4.5/5  524 reviews

Well located

Customer review rating 3.5/5

Cyndi T. Families - Confirmed reviews ALL

The hotel is nice and room is decent size. Very comfortable beds and clean. Buffet breakfast has good selection and decent coffee & tea selection. However no sound proofing between rooms and from corridor. Wifi signal was weak in the evenings, barely connected. Room is damn most of the time and condensation on the floor makes it quite uncomfortable.

Dear Mo Lin Cyndi T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your positive feedback and appreciate you bring this issue to my attention. I have passed your specific comments to the relevant Department Managers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marisa Hanli Assistant Front Office Manager

Pleasant stay

Customer review rating 5.0/5

Mark A. Couples - Confirmed reviews ALL

Staff were knowledgeable, friendly and helpful during our time there. Breakfast was good catering for both Thai and non-Thai guests.

Dear Mr. Mark Alexander A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Kind welcome and assistance. Good room layout for business or solo traveller

Dear Khun Veerapong, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are looking into breakfast service to solve it promptly and prevent future recurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marisa Hanli Assistant Front Office Manager

Pleasant stay. Good service.

Customer review rating 4.5/5

B.s. Couples - Confirmed reviews ALL

We chose hotel to be close to Don Mueang Airport. Distance is 5 km. Hotel was quiet, as likely no convention at Impact Convention Center. Restaurant menu modest. I had the Caesar salad with chicken, which was fine. Check-in staff very helpful. We had a pleasant stay.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everyone was great

Dear Mr. Sean Ernest C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Great hotel, located next to Challenger so easy to attend show there.

Customer review rating 4.0/5

Brian S. Solo - Confirmed reviews ALL

Everything was good except lack of good explanation as to how to get to elevator from front desk then the confusion in the room as to how to turn on the lights and AC because I had never encountered a card slot like the one there. Room was too cold and hard to adjust temperature.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your positive feedback and appreciate you bring this issue to my attention. I have passed your specific comments to the relevant Department Managers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marisa Hanli Assistant Front Office Manager

Well located but room was a bit old. It's time to renovate!

Customer review rating 3.5/5

Norapitch P. Business - Confirmed reviews ALL

Staff was really helpful

Dear Khun Norapitch , We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your positive feedback. I will be sure to share your comments with our team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Good service.

Customer review rating 4.0/5

Tuangsit Couples - Confirmed reviews ALL

We've chosen this hotel for our Test & Go package due to location is not far from our home after completion. The airport reception was not quite easy to find after baggage claim. (understood it was not hotel set up but the airport) Commuting from airport was great. Overall staying and in-room dining was satisfying.

Dear Khun Tuangsit , We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Test and Go is much different from any Normal Hotel Stay.

Customer review rating 4.5/5

Randolph R. Families - Confirmed reviews ALL

To be Truthful, (and this is with respect for both Novotel and the Test and Go System), How are you supposed to make such a stay "Wonderful". I highly Rank the Quality of the Service. Even with the problems of the Quarantine, everyone did their jobs in a most admirable way. Not Once, did I see an Employee with an unhappy, or disrespectful face. This statement must be taken as a strong compliment for both Novotel, and their Thai Employees. I am an American, living 30 years in Germany, and normally not staying in 4 or 5 Star Hotels. I am not used to people carrying my bags. Your employees were shocked when I took my own bags to carry myself! Their shock left me amused in a very nice way. The sterility and cleanliness of the Quarantine area was excellent. The only way to understand this comment is as a Very High Compliment. I and my Wife felt that Novotel had been a Very Good Choice for our "Test And Go".

Dear Randolph Edward R., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Special care for your needs

Customer review rating 5.0/5

Ehab S. Business - Confirmed reviews ALL

Excellent service. Helpful all the time In Ramadan they had special arrangements for me as a Muslim Clean and nice looking all the time SPA and gym is great and not crowded

Dear Ehab S. Abdelaty I., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Well located and warm welcome

Customer review rating 5.0/5

Waranya K. Solo - Confirmed reviews ALL

I stayed at Novotel with Test&Go package, All staff are warm welcome and kindly to help me.

Dear Khun Waranya K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager

Good stay

Customer review rating 4.5/5

Son Solo - Confirmed reviews ALL

Good services,tasty food and variety.

Dear Khun Wason T., Thank you for such a wonderful review on us. I am very happy to know you liked our hotel. I will be sure to share it with other team member. We are looking forward to seeing you again in the future. Warm regards, Marisa Hanli Assistant Front Office Manager

Well located

Customer review rating 4.5/5

Nicha B. Solo - Confirmed reviews ALL

Efficiency on pickup and check-in.

Dear Khun Nicha B., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback is highly appreciated and will help us to improve the quality of our services. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Marisa Hanli Assistant Front Office Manager

Good service

Customer review rating 3.5/5

Anders R. Solo - Confirmed reviews ALL

Stayed for "Covid Test and go" and it was very well organized

Dear Anders Karl Emanuel R., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Marisa Hanli Assistant Front Office Manager

Good Stay

Customer review rating 5.0/5

Robert E. Business - Confirmed reviews ALL

The staff was attentive at all levels and during all parts of my stay beginning with the reservation, pre-travel requirements all the way through to check out.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisa Hanli Assistant Front Office Manager.

Pleasant staff.

Customer review rating 4.0/5

David B. Families - Confirmed reviews ALL

Pleasant staff who were interested in making this stay a good experience. The room was a bit dusty and the AirCon was difficult to regulate the temperature as the temperature settings did not correspond to what the resulting room temperature became.

Dear David B., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you satisfied with our Front Desk team and the omelette chef. I will be sure to share your kind words with them. Moreover, I have passed your comment regarding room cleanliness to the the House Keeping Team. They will do their best to ensure your experience remans an isolated incident. We apologize for any inconvenience caused. Thank you again for sharing your experience. You are always welcome to stay with again when your travels bring you to this way. Sincerely, Pannathat Sodsa ard Hotel Experience Manager

Well located to the venue where i had to attain

Customer review rating 4.0/5

L.w. Business - Confirmed reviews ALL

Comfortable and cozy room. Be well taken care by maids and bellboys

Dear L.W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive your feedback. I have passed your comment on breakfast service to our Food and Beverages team, they will look into them and take corrective actions for the future. At Novotel Bangkok Impact wel strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us again when your travels bring you to this way. Merry Christmas & Happy New Year, Pannathat Sodsa ard Hotel Experience Manager

Customer review rating 0.5/5

Sasi Solo - Confirmed reviews ALL

-unorganised for the go and test. -customer has to follow up the result. -Also should not deal contract with the hospital that could do an analysis of covide test time by time.

Dear Sasi, Thanks for taking the time to provide valuable feedback about your recent stay with us. I am very sorry to learn we did not meet your expectations. At Novotel Bangkok IMPACT, we value your comments and I am confident we can address the issues you encountered during your stay. Your concerns about the organized of the Test and Go procedure you were received has been discussed with our management team. Rest assure that we are taking this matter seriously. Thank you once again for your valuable feedback, and we hope to get a chance to better serve you in the future. Sincerely, Pannathat Sodsaard Hotel Experience Manager

Good service

Customer review rating 5.0/5

Ning Business - Confirmed reviews ALL

Fast and good service.

Dear Khun Ning, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsa ard Hotel Experience Manager

Convenient for Meeting

TripAdvisor rating 5.0/5

seethsu Business - TripAdvisor review

No fuss....business hotel serving the exact needs for business travelers going for conference next door. Good sleep, simple breakfast, fuss free check in and check out. No complains. Overall a good stay.

Dear seethsu, Thank you for taking the time to share this review with Novotel Bangkok IMPACT. We are delighted that you had enjoyed the stay and our convenient location. We are very proud to be recognized for our great value for money in a fantastic location just across the road to the Exhibition Halls. Once again, thank you for choosing us, we hope to welcome you for an even more pleasant stay. Sincerely, Pannathat Sodsaard Guest Experience Manager

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