Novotel Bangkok Impact Hotel 4 stars

Name: Novotel Bangkok Impact
Address: NONTHABURI, 11120, THAILAND
Telephone: (+66)2/8334888
Rating: 4.5

Customer review rating 4.5/5 6,221 reviews

ALLSAFE approved hotel

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+ 24 Services

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Novotel Bangkok Impact Hotel

Hotel that makes every moment matter

On behalf of the team and myself, I would like to wish you a warm welcome and enjoyable stay with us. Be it for a conference or an amazing event at IMPACT, I hope that you find a moment to relax and interact with the team here at Novotel Bangkok IMPACT.

James Murphy, Hotel Manager

Novotel Bangkok IMPACT is an international 4-star convention hotel ideally located at the heart of Thailand's largest meeting and events venue, IMPACT Exhibition and Convention Centre and IMPACT Arena. Whether you are planning a wedding, attending a concert or conference, this modern hotel is the best accommodation solution for delegates and leisure guests alike. With 380 rooms, 2 restaurants, spa, gym and swimming pool as well as an elegant lobby bar, the hotel can accommodate your every needs.

The 4-star hotel is ideal for business or leisure stays. Experience nearby attractions like IMPACT SpeedPark, a state of the art electric go-kart track or enjoy some shopping at Chatuchak Market easily accessible by shuttle to Skytrain at MoChit station. This Bangkok hotel is the perfect complement to the extensive IMPACT complex, which includes a 12,000 seat IMPACT arena. The halls span over 140,000 square meters of state-of-the-art meeting, convention and exhibition space.

Hotel extras

Indoor pool, fitness centre and spa
Walking distance from IMPACT Exhibition and Convention Center
2 Premier Executive Floors
Easy access to the city centre
15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Airport shuttlePaying
- DON MUANG AIRPORT (Paying)
- SUVARNABHUMI AIRPORT (Paying)
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop
- Hairdressing salon (Nearby)
Porter
Concierge

Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna (Paying)
Babysitting on requestPaying
Tennis
- Clay tennis court (Nearby)
- Outdoor tennis court (Nearby)

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

2 meeting room(s)
Business center with support staff
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. The fitness and pool are open with social distancing measures in place, and all guests are required to reserve the time they want to use the facilities. The spa is open with limited slots to allow for enhanced sanitation between guests. In-room mini bars have been removed, however all items are available to order for consumption during your stay.

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email :

Check-in from 14h00

Check out up to 12h00

BMTA : 52,356,166,367 IMPACT
MRT : Bangkok MRT MOCHIT

By plane
DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying
By plane
SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying
By train
LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room 1 King Bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room Twin Beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Premier Suite

Max. number of persons: 4
Area: From 48 m² / 517 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

94 BAR

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 12 m²
Maximum capacity: 14 people

Find out more

Sk Friends - 08/12/2020 Confirmed reviews ALL

I stayed at Novotel Impact Arena Bangkok with my friend for 2 nights. It was very convenient for us to travel back from concert hall during late night. The room was nice and clean.

Dear SK, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive such a positive feedback. We stand for value for money and great located at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Stay Good Promotion

Christian S. Solo - 28/11/2020 Confirmed reviews ALL

Love the Promo for Expat during this period from NOVOTEL IMPACT. Very good service since check in , Room Service and check out. I have shopping many things in FANTOPIA and the concierge always helpful to help bring it to the room. The Square also have the good menu for Breakfast and also lunch. Cafe at Lobby also serve the nice drink. Fitness and Swimming pool also great. I love the Warm water of swimming pool so much.

Dear Christian S, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had a very good stay with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Best location in Impact BKK

Nutch P. A. Solo - 15/11/2020 Confirmed reviews ALL

Warm welcome, very clean room, best place inside Impact and closest to Arena for concert, in a walking distance to convenient stores and restaurants

Dear Nutch P. A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located

Pasu S. Families - 14/11/2020 Confirmed reviews ALL

Great

Dear Pasu S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay and would like to thank you for your kind words. I have shared your comments with our team and they feel the same. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

good location, easy to impact arena on few steps

Patin Business - 14/11/2020 Confirmed reviews ALL

high water pressure , high speed wifi , good breakfast

Dear Patin, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to here such good feedback, and we are proud to be the nearest hotel to largest Exhibition Centre in Thailand. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good overall experience, best price/performance

Sita Couples - 13/11/2020 Confirmed reviews ALL

I have only one night stay and firstly I thought it's just ok base on room rate I have booked. However thing turn out to be better than my initial expectation. Staff are so friendly and helpful. Room is clean. Best price/performance among other hotel around this area.

Dear Sita, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you enjoyed with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

well located, clean room

Anonymous Friends - 10/11/2020 Confirmed reviews ALL

nice location quite a good size room. staffs were attentive and freindly

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

location is good

Rujinun Families - 04/11/2020 Confirmed reviews ALL

good service

Dear rujinun, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. You make a good point about the availability of food and beverages. Please trust that we have shared your comments with the team and we will use your feedback to further improve our breakfast experience. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well managed for healthy and safety

Teraphong C. Families - 25/10/2020 Confirmed reviews ALL

Comfort as usual with more caring for health safety, good for everyone.

Dear teraphong c., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our well managed for healthy and safety. Our first priority is the safety and well-being of our guests. I have shared your comments with our team and they feel the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Convenient location, up-to-standard service & welcoming attitude, satisfying cleanliness

Thanaporn S. Business - 14/10/2020 Confirmed reviews ALL

Thank you for proper arrangement, at least I felt better with ACCOR brand in the end. I was relocated from IBIS Impact where several trivial hiccups happened during my stay and got me annoyed and upset. Understand that it was an economy hotel but I was certain that what I was not asking for something beyond their service border and some issues came from their internal communication / lack of a-little-extra-mile mindset (A 'no' before a 'yes' for croissant in breakfast box, Accounting Dept. not able provide coin for exchange, a communication breakdown in breakfast box menu: there was QR scan for menu at Front Desk but when I called to place an order the kitchen staff said not in use, but the QR still in display to scan and Front Office staff confirmed me it was in use??). What surprised me most was that nobody informed me about relocation - I accidentally found it myself after talking with one of their staff. Lucky that since I checked in at Novotel Bangkok Impact, all went smooth. P.S. 1. I have asked IBIS to provide me the customer satisfaction survey to fill, until now it has not yet been arranged. 2. I have been working in the hotel industry for over 10 years so I understand what are DOs and DON'Ts in the hotel and most of the time I try to get over all hiccups when I stay in the hotel (human errors are our everyday life) but this time with IBIS was something I think it is a little too much.

Dear Thanaporn S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our convenient location and welcoming attitude. I have shared your comments with our team and they feel the same. We are customer focused hotel and we are here to serve you. In addition, please accept my sincerely apologize for any inconvenience on behalf of our sister hotel. I am very pleased that despite the several trivial hiccups we were able to recover your satisfaction and you felt better with Accor Brand in the end. Rest assure that I have shared your comments with them and we will use your feedback to further improve our service experience. Thank you again for sharing your experience and constructive feedback. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located

Siriwan Families - 13/10/2020 Confirmed reviews ALL

Good service mind, clean room

Dear Khun Siriwan, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. We are customer focused hotel. We are here to serve you. I will share your comments with our team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great location if you are attending the event at Impact Arena

Pakpicha Business - 06/10/2020 Confirmed reviews ALL

Convenience

Dear Pakpicha, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you love our convenience location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us again when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well organized and good service

Dao-oke Friends - 06/10/2020 Confirmed reviews ALL

Good location and excellent service. Delicious breakfast.

Dear Dao-OKe, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to know you enjoyed with our service, breakfast, and great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay

Promatat Families - 06/10/2020 Confirmed reviews ALL

The room was nice.

Dear Promatat, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us again when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great service and awesome suite room.

Ning Business - 04/10/2020 Confirmed reviews ALL

I was served by the warm welcome from a manager who was waiting for me at the front and sent me to t he lift. I booked the site room and I really like it because the layout is perfect to move around and for activities in the room like dining, bathing and working. Eventhough, I’m a gold member but I wanna appreciate all services from Accors. I coudn’t rate full marks because I don’t like to park the car outdoors.

Dear Khun Boonthariga, First and foremost, thank you for taking your time and provide us your kind comments regarding your stay at the Novotel Bangkok Impact and being our loyalty member. It is always a pleasure to receive positive feedback. I will share your comments regarding check in experience with our Front Office and Bell Team. Your review can make impact to our team members to continuously improve the quality of our services. Regarding your comment on parking, I would like to recommend you that we also offer in door car parking at IMPACT Forum which happy to provide you parking tickets at front office for your next stay as your preference. Please do not hesitate to lets us know how we can make your stay more comfortable for your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Htet Aung (Ted) Duty Manager

Well located Good support

Charlie Solo - 25/09/2020 Confirmed reviews ALL

Convenience Front staff provided very good service

Dear Charlie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted receive your feedback. We are customer focused hotel. We are here to serve you and our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the coronavirus as much as possible in order to reinforced our safety standard. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay, good staff, good location

Tankorn S. (. Business - 12/09/2020 Confirmed reviews ALL

Impress with staff welcome and helpful, room are clean and tidy. Thank you for welcome drink & fruit. I did extended stay one more night because of the event I attended in front of the hotel. Only a bit disappointed on late check out I can’t get 8:30 pm. as event finished at 8 pm.

Dear Traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. This is highly appreciated and will help us to improve the quality of our services and I will share your comments with our team. Indeed, as a Silver Member of ALL - Accor Live Limitless, we are happy to offer a complimentary late check out up to 5 PM. To enjoy your room longer an additional supplement may apply. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay have all that I need.

Trakarn L. Business - 31/08/2020 Confirmed reviews ALL

Service is suitable with COVID outbreak that can responses to the customer needs.

Dear Trakarn L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback. I will share your comments with our team. Our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the COVID-19 and some services are temporary limited as much as possible in order to reinforced safety standard. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfortable stay

Anonymous Business - 30/08/2020 Confirmed reviews ALL

The room is clean and new. The bed is very comfortable. Breakfast is fine. Staff is helpful. Hotel has good measures to prevent the spreading of COVID-19. There’re a number restaurants nearby and good area to walk or sometimes to see exhibition. It’s near domestic airport.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Our first priority is the safety and well-being of our guests. We are closely monitoring the situation and fully understand the concerns around travelling during this time. I am delighted to receive positive feedback from what we do. I will share your comments with our team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good serving from staff

Supachai U. Families - 03/08/2020 Confirmed reviews ALL

Good location for this area

Dear Supachai U., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme I am glad to hear that you had a great experience with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

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