Novotel Bangkok Impact Hotel 4 stars

Customer review rating 4.5/5 6,104 reviews

Novotel Bangkok Impact
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+ 25 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors with Lounge

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Check-in from 14h00

Check out up to 12h00

  • BMTA :  52,356,166,367 IMPACT

  • MRT :  Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Suite, Club Lounge access

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite, Club Lounge access

  • Max. number of persons: 4
  • Area: From 72 / 775 sq ft
Rooms

Our restaurants and bars

145°F Grill & Bar

Type of cuisine: International

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

94 BAR

Non contractual photo

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 12

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,104 reviews

tripadvisor

TripAdvisor Rating 4.5/5

515 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Tidy and compact

Customer review rating 4.5/5

David V. Couples - 25/03/2020 Confirmed reviews ALL

I have paid a visit during the crisis of COVID-19; hence, it was quite peaceful for me. Check-in procedure is easy via online check-in, almost immediately receive the key when arriving the hotel. Due to my Accor Plus membership, the hotel provided the room upgrade for me without any ask, very appreciated on this. The letter was mentioned clearly that we were eligible to access the lounge, unfortunately, we talked to the reservation, we were not allowed as the letter is just only the template which the hotel issued as a bulk so that the wrong information was still included in there. I did receive the welcome snacks in my room. Fruits were fresh as they should, however, the provided mango cheesecake (2 individual pieces) one was with grown mold in cheese layer, the diced mangoes as a decoration on top of each individual cake were shrink, turned brown, which was able to tell that they were stored at your shop more than their shelf-life. This is very un-accepatable as we did not request such a service from you. However, if you would insist to provide them, please do so with a quality even-though this is a complementary. I am more than happy to provide you a photo I have taken if you would like to validate my comments here. It was also reminded me the dessert plate - banana chocolate cheesecake as your newest restaurant, the base of cheesecake was also not crunchy as it should.

Dear David V., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am pleased to see that you appreciated with our loyalty benefits offered. Delivering exceptional customer experience is our committed. So we are concerned to note the low score of your arrival experience. We are keen to learn from your feedback, and we will use this valuable comments to improve our service standards. Please allow me to express my sincerest apologies that we dropped the ball on this occasion. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If I can be of assistance for next visit, please do not hesitate to contact me at email H8… Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfortable stay in Nonthaburi

Customer review rating 4.5/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service comparing to the previous stay. A well prepared room with fruits plates and sweet treats were presented in room which I like them so much. Please continuously offer the promotional prices in Red Hot Room and the Private Sale. I hope to book here again with competitive promotion room rate and genuine hospitality services. During this period, we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic disease. I am delighted to know that your property is vigilantly monitoring the COVID-19 situation around the clock and has precautions in place to ensure a healthy stay at the hotel. I encourage your teams to pass this tough situation and getting better soon.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of Accor Live Limitless loyalty programme. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good stay

Customer review rating 4.5/5

G. L. K. Business - 12/03/2020 Confirmed reviews ALL

Staff are kind. Cheerful. Accommodating.

Dear G. Leng K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always important to us to know what we should work on breakfast experience to improve and provide memorable stay experience to our valued guest. We offer our guests healthy, sustainable food and also to eliminate food waste. A variety of breakfast choices can be ordered from our friendly The Square Team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Excellent Staff and service , Good Atmosphere,Cleanliness

Customer review rating 4.5/5

Teema/thanomnuch T. Families - 09/03/2020 Confirmed reviews ALL

Your staff were well trained and ready to serve and help the guests in the most busiest day ( on04-5 March 2020 , the entrance day for Triam Udom School at Impact convention hall )

Dear Teema/Thanomnuch T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are happy with our excellent staff and service. I will share your comments with our team. We are customer focused hotel and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good toon condition

Customer review rating 4.5/5

Pat Families - 08/03/2020 Confirmed reviews ALL

Very neat, clean room condition

Dear Pat, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am thrilled to know you loved our good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located & good stay .

Customer review rating 4.5/5

Apiradee Business - 08/03/2020 Confirmed reviews ALL

Nice room and nice staff. Convenient location.

Dear Apiradee, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our excellent location, nice room, and nice services. Moreover, we would love to make your next visit even more amazing, if there is anything you would recommend us improving please do not hesitate to let us know. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Serve the purpose

Customer review rating 4.5/5

K. L. Business - 02/03/2020 Confirmed reviews ALL

Aside from the malfunctioned TV remote control, the stay was enjoyable.

Dear K. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your constructive feedback. I have passed your specific comments regarding room maintenance to the house keeping department to improve the quality of our services. We apologize for any inconvenience may cause. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Convenient for Meeting

TripAdvisor rating 4.5/5

seethsu Business - 22/02/2020 TripAdvisor review

No fuss....business hotel serving the exact needs for business travelers going for conference next door. Good sleep, simple breakfast, fuss free check in and check out. No complains. Overall a good stay.

Dear seethsu, Thank you for taking the time to share this review with Novotel Bangkok IMPACT. We are delighted that you had enjoyed the stay and our convenient location. We are very proud to be recognized for our great value for money in a fantastic location just across the road to the Exhibition Halls. Once again, thank you for choosing us, we hope to welcome you for an even more pleasant stay. Sincerely, Pannathat Sodsaard Guest Experience Manager

Warm welcome, Good located

Customer review rating 4.5/5

Tomtam M. Business - 19/02/2020 Confirmed reviews ALL

It's a business trip, when i come back to the hotel i feel like home. Thank you for everything.

Dear tomtam m., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you feel like home with us. I am definitely going to show our team this review. We would love to make your next experience even more amazing, if there is anything you would recommend us improving on service experience please do not hesitate to let us know. We welcome your constructive feedback. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good in almost all respects.

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Very good except no wash cloths and disappointing dinner menu.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoy most of our hotel and facilities. Indeed, we offer premium laundry service deliver to your room at a fair price. We well note your remarks and will pass your comment about food menu to the corresponding department. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good stay good breakfast

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

comfortable and nice

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. We would love to make your experience on next visit even more amazing, is there anything you would recommend us improving. Please do not hesitate to let us know. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Wonderful experience in Bangkok

Customer review rating 4.5/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

Recently stayed at the Novotel Impact for 2 weeks as part of a large group. Had a very pleasant experience with hotel accommodations and staff.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Stay

Customer review rating 4.5/5

Nithiwat S. Friends - 09/02/2020 Confirmed reviews ALL

Best Place and Nice Accommodation here in Nonthaburi, very closed to Bangkok and Don Muang Airport.

Dear Nithiwat S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Couldn't ask for more!

Customer review rating 4.5/5

Tim S. Business - 05/02/2020 Confirmed reviews ALL

The staff was so friendly and welcoming! The rooms are the perfect size. The bathroom is wonderful. We love staying here. The buffet is top notch - the best breakfast spread I have ever seen!

Dear Timothy Allen S., Thank you for your taking your time on your good comments during your stayed at our hotel. We are very much pleased to hear that you satisfied with service from our team members, the range of the room size and variety of our food options during breakfast. I will forward it to concern departments on your feedback and i am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is wonderful to received constructive comments, once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Htet Aung (Ted) Duty Manager

Convenient stay for an event at IMPACT Forum

Customer review rating 4.5/5

Kk Solo - 05/02/2020 Confirmed reviews ALL

Room looked better than in the other Novotel in Bangkok. There was not enough lighting (too dim) in the room, especially for evening. Front Desk staff were generally helpful. Buffet breakfast was limited (compared to other hotels in the city).

Dear KK, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback and thank you for pointing out your expectation. We only block credit limit from your credit card and we did off line actual amount charge together with your signature upon departure date. The rest of credit limit will back to your account by end of circle bill. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

meh

Customer review rating 4.5/5

Kane Business - 03/02/2020 Confirmed reviews ALL

novotel staff did not inform us about our breakfast and we missed it. we got a refund but that's not what we wanted.

Dear Kane, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Rest assured that I have shared your feedback very seriously with reception team, and have used it as an opportunity to provide training and guidance to the teams in improving our guest services, to ensure a superior service experience for every customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great stay

Customer review rating 4.5/5

Dan K. Business - 03/02/2020 Confirmed reviews ALL

Facility is first class. Great breakfast and dinner buffets. Staffs are all pleasant and freindly. From front desk, fitness room, dining room staffs, housekeeping and bellman. Mr.Bank in fitness room were very pleasant, courteous and helpful. All staffs are well trained. Two Thumb up!

Dear Dan K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am very pleased to know you had a great stay. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located, Clean room

Customer review rating 4.5/5

Krungsri W. Friends - 02/02/2020 Confirmed reviews ALL

Only 1 thing not good is there was disturbance sound from upper floor and from room mate when they cleaned room in the morning. They sound could wake me up!

Dear Krungsri W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We really glad to know you enjoyed our well location and clean room. However, I am sorry to learn that the team disturbed you during morning. Please trust that your comments were addressed immediately as we strive to provide a superior service experience for every customer. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Perfect hospitality and clean facilities.

Customer review rating 4.5/5

Jennifer K. Friends - 01/02/2020 Confirmed reviews ALL

Had a wonderful stay. The staff were friendly, professional, and helpful. The facility was extremely well maintained and clean. Housekeeping was respectful, detailed, and did wonderfully. The food at the buffet was amazing, and the price for goods and services were fair and appropriate. Location was prime for all my needs, and I had everything I needed easily within reach.

Dear Jennifer K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback and especially pleased to read your kind words you said about perfect hospitality and clean facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very good

Customer review rating 4.5/5

Jidapa Friends - 29/01/2020 Confirmed reviews ALL

n/a

เรียน คุณ Jidapa กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Novotel Bangkok Impact ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ ปัณณทัต สดสะอาด Guest Experience Manager
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