Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.7/5 1,218 reviews

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Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

Our accommodation(s)

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,218 reviews

Customer review rating 4.0/5

Ai L. A. Business - Confirmed reviews ALL

Bed too hard only

Dear Ms. Ai L. A., Thank you for your loyalty ALL ACCOR - GOLD member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Warm regards, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 4.0/5

Anishkumar K. Business - Confirmed reviews ALL

Overall the stay was satisfactory. But there are scopes for improvement. The shower head in the bathroom was leaking. The essentials in the bathroom could be improved.

Dear Mr.K., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 4.0/5

Mei K. Y. Solo - Confirmed reviews ALL

Insufficient water pressure in the bathroom

Dear Mr. mei k. y., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 2.5/5

Paramapon S. Friends - Confirmed reviews ALL

I’ve stayed at this hotel three times in total — the first time in 2024 and most recently again in 2026. Unfortunately, almost nothing has changed over the years. The rooms feel quite old, the bed sheets are rough, and the pillows are uncomfortably hard. The only real advantages are the excellent location for anyone visiting IMPACT and the very friendly staff, who were consistently nice and helpful during every stay. During my latest stay, I also noticed that the air conditioner control panel seemed outdated. The numbers on the buttons were fading or malfunctioning, and I had to press the buttons quite hard just to adjust the temperature. The breakfast was average — not bad, but nothing particularly memorable. I had breakfast at the executive lounge, where the selection was decent and sufficient enough for a comfortable start to the day.

Dear Khun Paramapon, Thank you very much for taking the time to share your experience with Novotel Bangkok IMPACT. I did apologize that we did not exceed the standard your expectation from previouse stay. I will share your feedback to our department concerns to ensure to be improve our service. Please do not hesitate to contact me if I can be of any assistance on next visit at Novotel Bangkok IMPACT. Kind regards, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 4.5/5

Nattaya B. Friends - Confirmed reviews ALL

The rooms are nice and quite clean. The reception staff are very nice. It's a suitable hotel for relaxing and watching concerts.

Dear Khun Nattaya, Thank you for your sharing feedback with us at Novotel Bangkok IMPACT We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Mr. Kittipong Kongsawat Guest Experience Manager

Other web-users rate our hotel

  • 1,326 reviews 8.7/10 Location
  • 1,376 reviews 8/10 Room
  • 1,376 reviews 9/10 Service
  • 31 reviews 6.7/10 WiFi
  • 738 reviews 9/10 Cleanliness
  • 336 reviews 7.9/10 Breakfast
  • 319 reviews 8.5/10 Vibe

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