Novotel Bangkok Impact Hotel 4 stars

Customer review rating 4.5/5 6,061 reviews
Novotel Bangkok Impact
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors with Lounge

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email

Check-in from 14h00

Check out up to 12h00

  • BMTA :   52,356,166,367 IMPACT

  • MRT :   Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Standard 1 King Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite 1 Queen Size Bed

  • Max. number of persons: 4
  • Area: From 72

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREGO Trattoria

Type of cuisine: null

With its modern interior and open kitchen, Prego Trattoria offers authentic regional Italian cuisine prepared by our team of experienced chefs. To round off a perfect meal, choose from our extensive wine selection.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

145°F Grill & Bar

Type of cuisine: International

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

94 BAR

Photo non contractuelle / Strictly non binding

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 12

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,061 reviews

tripadvisor

TripAdvisor Rating 4.5/5

512 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good in almost all respects.

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Very good except no wash cloths and disappointing dinner menu.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoy most of our hotel and facilities. Indeed, we offer premium laundry service deliver to your room at a fair price. We well note your remarks and will pass your comment about food menu to the corresponding department. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good stay good breakfast

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

comfortable and nice

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. We would love to make your experience on next visit even more amazing, is there anything you would recommend us improving. Please do not hesitate to let us know. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Wonderful experience in Bangkok

Customer review rating 4.5/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

Recently stayed at the Novotel Impact for 2 weeks as part of a large group. Had a very pleasant experience with hotel accommodations and staff.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Stay

Customer review rating 4.5/5

Nithiwat S. Friends - 09/02/2020 Confirmed reviews ALL

Best Place and Nice Accommodation here in Nonthaburi, very closed to Bangkok and Don Muang Airport.

Dear Nithiwat S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Couldn't ask for more!

Customer review rating 4.5/5

Tim S. Business - 05/02/2020 Confirmed reviews ALL

The staff was so friendly and welcoming! The rooms are the perfect size. The bathroom is wonderful. We love staying here. The buffet is top notch - the best breakfast spread I have ever seen!

Dear Timothy Allen S., Thank you for your taking your time on your good comments during your stayed at our hotel. We are very much pleased to hear that you satisfied with service from our team members, the range of the room size and variety of our food options during breakfast. I will forward it to concern departments on your feedback and i am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is wonderful to received constructive comments, once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Htet Aung (Ted) Duty Manager

Convenient stay for an event at IMPACT Forum

Customer review rating 4.5/5

Kk Solo - 05/02/2020 Confirmed reviews ALL

Room looked better than in the other Novotel in Bangkok. There was not enough lighting (too dim) in the room, especially for evening. Front Desk staff were generally helpful. Buffet breakfast was limited (compared to other hotels in the city).

Dear KK, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback and thank you for pointing out your expectation. We only block credit limit from your credit card and we did off line actual amount charge together with your signature upon departure date. The rest of credit limit will back to your account by end of circle bill. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

meh

Customer review rating 4.5/5

Kane Business - 03/02/2020 Confirmed reviews ALL

novotel staff did not inform us about our breakfast and we missed it. we got a refund but that's not what we wanted.

Dear Kane, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Rest assured that I have shared your feedback very seriously with reception team, and have used it as an opportunity to provide training and guidance to the teams in improving our guest services, to ensure a superior service experience for every customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great stay

Customer review rating 4.5/5

Dan K. Business - 03/02/2020 Confirmed reviews ALL

Facility is first class. Great breakfast and dinner buffets. Staffs are all pleasant and freindly. From front desk, fitness room, dining room staffs, housekeeping and bellman. Mr.Bank in fitness room were very pleasant, courteous and helpful. All staffs are well trained. Two Thumb up!

Dear Dan K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am very pleased to know you had a great stay. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located, Clean room

Customer review rating 4.5/5

Krungsri W. Friends - 02/02/2020 Confirmed reviews ALL

Only 1 thing not good is there was disturbance sound from upper floor and from room mate when they cleaned room in the morning. They sound could wake me up!

Dear Krungsri W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We really glad to know you enjoyed our well location and clean room. However, I am sorry to learn that the team disturbed you during morning. Please trust that your comments were addressed immediately as we strive to provide a superior service experience for every customer. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Perfect hospitality and clean facilities.

Customer review rating 4.5/5

Jennifer K. Friends - 01/02/2020 Confirmed reviews ALL

Had a wonderful stay. The staff were friendly, professional, and helpful. The facility was extremely well maintained and clean. Housekeeping was respectful, detailed, and did wonderfully. The food at the buffet was amazing, and the price for goods and services were fair and appropriate. Location was prime for all my needs, and I had everything I needed easily within reach.

Dear Jennifer K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback and especially pleased to read your kind words you said about perfect hospitality and clean facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very good

Customer review rating 4.5/5

Jidapa Friends - 29/01/2020 Confirmed reviews ALL

n/a

เรียน คุณ Jidapa กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Novotel Bangkok Impact ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ ปัณณทัต สดสะอาด Guest Experience Manager
Customer review rating 4.5/5

Siu W. L. Business - 24/01/2020 Confirmed reviews ALL

Things are great. I like the location of the hotel, the food, the gym (nice service and great equipment), the TV channels and quietness of the room. I think to improve the security level of the wireless WiFi will help protect customer’s data. The network cable in my room does not get hooked to my PC. Thanks you for all you do for providing a great accommodation at a reasonable price. I will consider coming back for my vacation.

Dear Siu Wa L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay and our location. I have shared your comments with our team and they feel the same. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great room with nice staff and services

Customer review rating 4.5/5

Kittichai Families - 20/01/2020 Confirmed reviews ALL

The rooms and services were really good and better than expected, both room's cleanliness and amenities . The check-in of suite room was privately placed on the 10th floor with helpful staff. The 10th floor lounge was relaxed.

Dear Kittichai, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme The team here is thrilled to here such good feedback, and we are proud to be the nearest hotel to largest Exhibition Centre in Thailand. I will share your comments with our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Attend​ing​ a​ conference​ in​ a​ nearby​ convention hall

Customer review rating 4.5/5

Anonymous Business - 18/01/2020 Confirmed reviews ALL

Not​ bad​ ​at​ all​ except in​ the​ ​restaurant​ ​where​ ​junior​ staff​ was​ criticized in​ front​ of guests at​ breakfast.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. As we strive to continuously improve the quality of our services. Therefore, we would love to hear more regarding breakfast experience, so please do not hesitate to contact us for more details at H8… Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good experience stay

Customer review rating 4.5/5

Irene Business - 17/01/2020 Confirmed reviews ALL

the room is clean and air condition is strong.

Dear Irene, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you had good experience with us. Moreover, we well note your remark regarding air conditioner and thank you for pointing out your expectation. Your feedback will be used for further improving our service for our guest. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Lourdes R. Families - 16/01/2020 Confirmed reviews ALL

Exceptional customer service provided by Smiley and staff during our stay if one night. They assisted me with a problem I had with my checking In and locating my flight Information.

Dear Lourdes R., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to know you enjoyed your experiences. I will share your comments with our team. Your kind words mean the world to us and to our entire team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good hotel

Customer review rating 4.5/5

Yok B. Families - 16/01/2020 Confirmed reviews ALL

The staffs are nice and service minded. The room is clean. Breakfast is good.

Dear Yok b, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme. I am delighted to know you satisfied with our services, clean room, and good breakfast. I will share your comments with our team. Your kind words mean the world to us and to our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Amazing Place for Fan-girl

Customer review rating 4.5/5

Fitria N. M. Friends - 15/01/2020 Confirmed reviews ALL

Really satisfied for staying here, especially after tiring from concert haha

Dear Fitria Nurul M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. We stand for great value for money and great location at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. I have shared your comments with our team and they feel the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Staffs are service minded

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL – Accor Live Limitless loyalty programme. I was delighted to receive positive feedback. I will share your comments with our team. We are customer focused hotel and we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good place Great location

Customer review rating 4.5/5

N/a Business - 13/01/2020 Confirmed reviews ALL

-

Dear N/A, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL – Accor Live Limitless loyalty programme. I am glad to hear that you satisfied with our great location. I am definitely going to show our team this review. We would love to make your experience even more amazing, if there is anything you would recommend us improving, please do not hesitate to let me know at H8… We welcome your constructive feedback. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager
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