Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.7/5 1,196 reviews

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Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

Our accommodation(s)

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,196 reviews

Customer review rating 5.0/5

Chengpei W. Families - Confirmed reviews ALL

I booked this hotel for the convenience of attending Rosy Zhao's Stay Romantic concert. The location is excellent. There is a covered walkway from the hotel on the M level leading directly to the impact arena. The hotel staff are very friendly and professional. Check-in instructions are provided in Chinese, English and Thai. The only minor downside is that the hotel is a little older, so the facilities are not brand-new. 地理位置很好,从酒店到m层有走廊可以直接去场馆。酒店的工作人员服务态度也很好,入住时有中英泰三语言的入住说明。唯一不足的是酒店建的比较早期,设施不算新。

Dear Ms. Chengpei W., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Hannah C. Couples - Confirmed reviews ALL

We stayed for one night due to a concert. Not only did they upgraded us to a suite, (platinum member) they put us in a room with a view of the concert venue. We even watched the rehearsals of the artists from our room. Superb service overall.

Dear Ms.Hannah C., Thank you for your loyalty ALL ACCOR - Platinum member and for sharing your feedback experience with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Mr. Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.5/5

Jittawut T. Business - Confirmed reviews ALL

I stayed at one of the suites on the 9th Floor. The room was so clean and tidy; however, there are some malfunction of the interior facilities, such as the light in the bathroom, the privacy screen, and the connectivity function of multimedia. The TV connectivity is not functioning at all; the service port (HDMI, AV, Audio) ports at the back of the bed panel are not working. Also, the port in the Living Room is not working. If it cannot be used please put a sign so that guest will not be frustrated trying to use it. The rest is fine, staff service was excellent, especially in the Executive Lounge, they were very attentive and caring. The food was so-so; some were good, some were bland. Food selections were limited. Also, the breakfast timing was so unclear between the restaurant staff and the receptionist.

Dear Khun Jittawut, Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 5.0/5

Tian Y. L. Couples - Confirmed reviews ALL

Room was clean, and thoroughly enjoined the space.

Dear Mr. L., Thank you for your loyalty ALL - Gold value member and we are pleasure to receive your feedback and glad to know you have good experience during your stay with us at Novotel Bangkok IMPACT. Our hotel is convenient with location heart of IMPACT Exhibition, the largest convention and event center of Thailand, also close with IMPACT outlets & COSMO Bazaar it's easy walk distance by sky bridge Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmly regards, Mr. Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Titaya S. Business - Confirmed reviews ALL

The hotel staff are attentive and provide excellent service. Being a member of Accor also comes with great benefits. The room is fully equipped with all necessary amenities, and most importantly, the location is very convenient.

Dear Khun Titaya, Thank you for your loyalty ALL ACCOR - Gold member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Other web-users rate our hotel

  • 1,313 reviews 8.7/10 Location
  • 1,364 reviews 7.9/10 Room
  • 1,352 reviews 8.9/10 Service
  • 30 reviews 7/10 WiFi
  • 725 reviews 9/10 Cleanliness
  • 333 reviews 7.8/10 Breakfast
  • 320 reviews 8.6/10 Vibe

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