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Novotel Bangkok Impact Hotel 4 stars

TripAdvisor rating 4.5/5 503 reviews
Novotel Bangkok Impact
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors with Lounge

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email

Check-in from 14h00

Check out up to 12h00

  • BMTA :   52,356,166,367 IMPACT

  • MRT :   Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREGO Trattoria

Type of cuisine: null

Photo non contractuelle / Strictly non binding

With its modern interior and open kitchen, Prego Trattoria offers authentic regional Italian cuisine prepared by our team of experienced chefs. To round off a perfect meal, choose from our extensive wine selection.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

145°F Grill & Bar

Type of cuisine: International

Photo non contractuelle / Strictly non binding

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

94 BAR

Photo non contractuelle / Strictly non binding

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 12 m²

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,951 reviews

tripadvisor

TripAdvisor Rating 4.5/5

503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent service

Customer review rating 4.5/5

Anya A. Couples - 01/12/2019 Confirmed reviews ALL

I stay because i organized a wedding at impact. There are a lot of things that i bring to organize the event such as large wedding dresses and many sets. The staff helped to bring it up and when i checked out the staff went up to dress and help to take the car. And the staff knew that i was bride, he blessed me , impressed me with a little attention.

Dear Anya A., Best wishes on your wonderful journey. We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoyed with our services provided. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manaer

Professional, efficient, clean with friendly staff and well located

Customer review rating 4.5/5

Martie Business - 01/12/2019 Confirmed reviews ALL

The service was good, the location excellent in terms of connecting with the exhibition centre. As a regular international traveler I found the communication in English somewhat challenging. In general, I enjoyed my stay in the spacious room. The food was satisfactory however it did not accommodate my taste, I would like to see a bit more variety for other varieties to cater for other nationalities.

Dear Martie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed with our professional, efficient, clean with friendly staff and well located. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very functional and convenient

Customer review rating 4.5/5

Peter F. A. Business - 01/12/2019 Confirmed reviews ALL

Other the Earthquake on the morning of November 21st. Completely uneventful, exactly what was required.

Dear Peter from A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are glad you recognized us for functional and convenient hotel. I will share your comments with our team. We well note your remarks regarding the efficiency of check-in and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Nice Hotel

Customer review rating 4.5/5

Rahardja K. Business - 28/11/2019 Confirmed reviews ALL

Nice hotel, very close with exhibition center, clean room, nice amenities, good wifi and polite staffs...

Dear Rahardja K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your constructive feedback. I will share your comments with our team and have used it as an opportunity to provide guidance to the teams in improving our guest services. Indeed our iron and iron board are just a phone call away to our friendly housekeeping team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

BD, Marketing & Sales | Director

Customer review rating 4.5/5

Benjy Business - 27/11/2019 Confirmed reviews ALL

good

Dear benjy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had a good experience with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Thoroughly enjoyed my stay!

Customer review rating 4.5/5

Chris G. Business - 26/11/2019 Confirmed reviews ALL

Very nice.

Dear Chris G., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback. I have taken the liberty of sharing your feedback with the other members. Your words were visibly heartening to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great time, excellent lounge, look forward to staying there again in the future

Customer review rating 4.5/5

Brian Business - 25/11/2019 Confirmed reviews ALL

Bed comfortable, prices very reasonable, location can't be beat. Goh (bartender in the 10th floor lounge) was fabulous and the entire staff made our stay very memorable. Chers!

Dear Brian, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am very glad you are happy with the services we provided for you. I have shared your comments with our team and they feel the same and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Novotel Experience

Customer review rating 4.5/5

Red Business - 25/11/2019 Confirmed reviews ALL

Enjoyed my stay at Novotel, must try their seafood buffet, highly recommended lunch with very good service, seafoods are fresh and awesome Great Service!

Dear Red, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your experience with us. Moreover your feedback on both breakfast experience and Le Club AccorHotels satisfaction is extremely valuable to us, and should you wish to share further details, please do not hesitate to contact me directly at H8… Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

the room is neat, clean, and trendy.

Customer review rating 4.5/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

i wish the toilet lighting is brighter because i find it difficult to apply makeup with the dim lighting. i was grateful the staff could borrow me a latex pillow because the ones in the room were too soft.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoyed our neat, clean, and trendy room. We did take note of your comment regarding toilet lighting and thank you for pointing out your expectations. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Director

Customer review rating 4.5/5

T. C. H. Business - 25/11/2019 Confirmed reviews ALL

Staff was friendly and helpful

Dear T. C H, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, your Le Club Classic status can keep continuing the number of nights stayed or points earned, then your status will changed to offer even more service and special attention. We appreciate your sharing your concerns. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Clean and Good Service

Customer review rating 4.5/5

Vasee L. Couples - 25/11/2019 Confirmed reviews ALL

One night stay from Wedding Package. Overall service and cleanliness was great!

Dear Vasee L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Excellent Service.

Customer review rating 4.5/5

Yolandie Business - 25/11/2019 Confirmed reviews ALL

I stayed at the Hotel for over a week, the staff was amazing as was the service. It would have been nice to know in advance that there was a holding fee that you need to pay at check-in that is refundable unless you made use of the minibar and room service. Other than that I very much enjoyed my stay.

Dear Yolandie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Lovely stay

Customer review rating 4.5/5

Michelle S. A. Business - 24/11/2019 Confirmed reviews ALL

Everything met my expectation from the staff , to the rooms to the access to Impact centre. Totally loved it.

Dear Michelle South A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We stand for great value for money with direct link bridge to IMPACT Challenger Halls and IMPACT Forum and we are overjoyed to receive your compliments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Mani R. C. Business - 24/11/2019 Confirmed reviews ALL

Breakfast can be improved.

Dear Mani Remi C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. You make a good point about breakfast can be improved. I have passed this feedback along to our food and beverage team. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Amazing

Customer review rating 4.5/5

Ervin J. S. Business - 23/11/2019 Confirmed reviews ALL

Very assisting. Specially Nomfan

Dear Ervin John S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about Namfon. However, we would love to hear more about your concierge experience. You can reach out to H8… for further suggestions you wish to share. So that we can use your valuable feedback to deliver an better experience next time. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Ok hotel

Customer review rating 4.5/5

Joevena Business - 22/11/2019 Confirmed reviews ALL

Hi, Few area that need to highlight: 1. My colleague book this hotel through Agoda and booked 2 rooms under my name. When my other colleague arrived to checked in, he was given with my room key and not a new room. 2. The hot water for shower inconsistent temp when shower (room 941) 3. Swimming pool is in another building of hotel, a bit inconvenience to go over in bath robe covered only Clean bed sheet and neatly room.

Dear Joevena,, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. We would like to sincerely apologize that delivered service with inattentiveness which affected you inconvenience situation. Kindly rest assured that this issue has seriously been taken for the immediate corrective actions especially for front Office team in clarifying check in process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfort and convenience

Customer review rating 4.5/5

Anna Friends - 18/11/2019 Confirmed reviews ALL

Comfort and convenience, nice staff Good idea to stay here if you have to go to IMPACT Arena, Exhibition and Convention Center.

Dear Khun Sunsanee, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback regarding your stay was very comfortable and staff was good and nice. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very welcoming and great service.

Customer review rating 4.5/5

Anonymous Business - 17/11/2019 Confirmed reviews ALL

Excellent service and nice premier lounge. However, we were only given one bath gel for 2 persons to share which wasnt quite enough.

Dear Ms. T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive positive feedback especially your comment regarding the excellent service at Premier Lounge. I will share your comments with our team. Please rest assure that your comment regarding one shower gel for 2 persons to share has been brought to my attention and it has been raised up to department concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very good stayed ,Satisfied nThanks

Customer review rating 4.5/5

Alan L. Business - 17/11/2019 Confirmed reviews ALL

Staff services frindly nine stay field.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback on staff friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Overall a good experience

Customer review rating 4.5/5

C. W. Business - 16/11/2019 Confirmed reviews ALL

overall it's good, but when call for tissue paper and shaver, it took too long time to get it.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback on the delay of tissue and shaver delivery has been brought to my attention. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager
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