Novotel Bangkok Impact Hotel 4 stars

Name: Novotel Bangkok Impact
Address: NONTHABURI, 11120, THAILAND
Telephone: (+66)2/8334888
Rating: 4.5

Customer review rating 4.5/5 6,134 reviews

ALLSAFE approved hotel

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+ 25 Services

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Novotel Bangkok Impact Hotel

Hotel that makes every moment matter

On behalf of the team and myself, I would like to wish you a warm welcome and enjoyable stay with us. Be it for a conference or an amazing event at IMPACT, I hope that you find a moment to relax and interact with the team here at Novotel Bangkok IMPACT.

James Murphy, Hotel Manager

Novotel Bangkok IMPACT is an international 4-star convention hotel ideally located at the heart of Thailand's largest meeting and events venue, IMPACT Exhibition and Convention Centre and IMPACT Arena. Whether you are planning a wedding, attending a concert or conference, this modern hotel is the best accommodation solution for delegates and leisure guests alike. With 380 rooms, 2 restaurants, spa, gym and swimming pool as well as an elegant lobby bar, the hotel can accommodate your every needs.

The 4-star hotel is ideal for business or leisure stays. Experience nearby attractions like IMPACT SpeedPark, a state of the art electric go-kart track or enjoy some shopping at Chatuchak Market easily accessible by shuttle to Skytrain at MoChit station. This Bangkok hotel is the perfect complement to the extensive IMPACT complex, which includes a 12,000 seat IMPACT arena. The halls span over 140,000 square meters of state-of-the-art meeting, convention and exhibition space.

Hotel extras

Indoor pool, fitness centre and spa
Walking distance from IMPACT Exhibition and Convention Center
2 Premier Executive Floors
Easy access to the city centre
15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Airport shuttlePaying
- DON MUANG AIRPORT (Paying)
- SUVARNABHUMI AIRPORT (Paying)
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop
- Hairdressing salon(Nearby)
Porter
Concierge

Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna (Paying)
Babysitting on requestPaying
Tennis
- Clay tennis court(Nearby)
- Outdoor tennis court(Nearby)

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

2 meeting room(s)
Business center with support staff
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. The fitness and pool are open with social distancing measures in place, and all guests are required to reserve the time they want to use the facilities. The spa is open with limited slots to allow for enhanced sanitation between guests. In-room mini bars have been removed, however all items are available to order for consumption during your stay.

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email :

Check-in from 14h00

Check out up to 12h00

BMTA : 52,356,166,367 IMPACT
MRT : Bangkok MRT MOCHIT

By plane
DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying
By plane
SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying
By train
LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room 1 King Bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room Twin Beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Premier Suite

Max. number of persons: 4
Area: From 48 m² / 517 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Deluxe Suite

Max. number of persons: 4
Area: From 72 m² / 775 sq ft

Rooms

Our restaurants and bars

145°F Grill & Bar

Type of cuisine: International

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

Dinner

17:30 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SQUARE

Type of cuisine: International

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

94 BAR

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 12 m²
Maximum capacity: 14 people

Find out more

Good stay, good staff, good location

Tankorn S. (. Business - 12/09/2020 Confirmed reviews ALL

Impress with staff welcome and helpful, room are clean and tidy. Thank you for welcome drink & fruit. I did extended stay one more night because of the event I attended in front of the hotel. Only a bit disappointed on late check out I can’t get 8:30 pm. as event finished at 8 pm.

Dear Traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. This is highly appreciated and will help us to improve the quality of our services and I will share your comments with our team. Indeed, as a Silver Member of ALL - Accor Live Limitless, we are happy to offer a complimentary late check out up to 5 PM. To enjoy your room longer an additional supplement may apply. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay have all that I need.

Trakarn L. Business - 31/08/2020 Confirmed reviews ALL

Service is suitable with COVID outbreak that can responses to the customer needs.

Dear Trakarn L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback. I will share your comments with our team. Our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the COVID-19 and some services are temporary limited as much as possible in order to reinforced safety standard. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfortable stay

Anonymous Business - 30/08/2020 Confirmed reviews ALL

The room is clean and new. The bed is very comfortable. Breakfast is fine. Staff is helpful. Hotel has good measures to prevent the spreading of COVID-19. There’re a number restaurants nearby and good area to walk or sometimes to see exhibition. It’s near domestic airport.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Our first priority is the safety and well-being of our guests. We are closely monitoring the situation and fully understand the concerns around travelling during this time. I am delighted to receive positive feedback from what we do. I will share your comments with our team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good serving from staff

Supachai U. Families - 03/08/2020 Confirmed reviews ALL

Good location for this area

Dear Supachai U., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme I am glad to hear that you had a great experience with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Helpful Staff

Philoso P. Solo - 26/07/2020 Confirmed reviews ALL

Service mind from staff is great experience, really useful to help me completed my schedule. Breakfast is various nutrients, clean and delicious. The room has fresh air, good view and relax.

Dear Philoso P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback and especially pleased to see you satisfied with our staff service mind. We well noted you remark on Wi Fi connection, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager.

Decent stay

Gt Business - 12/07/2020 Confirmed reviews ALL

Spent 3 nights here recently and overall had a very pleasant experience. Rooms still clean and modern. Very nice and quiet due to the pandemic. Staff were decent. Breakfast could be improved.

Dear GT, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Gold – Accor Live Limitless loyalty programme Our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the coronavirus and buffet breakfast is temporary limited as much as possible in order to reinforced food safety standard. I have passed your feedback along to the team to make it more variety. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Room and staff

Termsitthi P. Business - 04/07/2020 Confirmed reviews ALL

The Cleaness and the Room functional. Welcome fruit. The quality of staff for check in and follow safery portocol for covid19

Dear Termsitthi P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback. We have elevated high standards of hygiene and cleanliness under the banner of the ALLSAFE Label. This label represents some of hospitality’s most stringent cleaning standards. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Tidy and compact

David V. Couples - 25/03/2020 Confirmed reviews ALL

I have paid a visit during the crisis of COVID-19; hence, it was quite peaceful for me. Check-in procedure is easy via online check-in, almost immediately receive the key when arriving the hotel. Due to my Accor Plus membership, the hotel provided the room upgrade for me without any ask, very appreciated on this. The letter was mentioned clearly that we were eligible to access the lounge, unfortunately, we talked to the reservation, we were not allowed as the letter is just only the template which the hotel issued as a bulk so that the wrong information was still included in there. I did receive the welcome snacks in my room. Fruits were fresh as they should, however, the provided mango cheesecake (2 individual pieces) one was with grown mold in cheese layer, the diced mangoes as a decoration on top of each individual cake were shrink, turned brown, which was able to tell that they were stored at your shop more than their shelf-life. This is very un-accepatable as we did not request such a service from you. However, if you would insist to provide them, please do so with a quality even-though this is a complementary. I am more than happy to provide you a photo I have taken if you would like to validate my comments here. It was also reminded me the dessert plate - banana chocolate cheesecake as your newest restaurant, the base of cheesecake was also not crunchy as it should.

Dear David V., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am pleased to see that you appreciated with our loyalty benefits offered. Delivering exceptional customer experience is our committed. So we are concerned to note the low score of your arrival experience. We are keen to learn from your feedback, and we will use this valuable comments to improve our service standards. Please allow me to express my sincerest apologies that we dropped the ball on this occasion. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If I can be of assistance for next visit, please do not hesitate to contact me at email H8… Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfortable stay in Nonthaburi

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service comparing to the previous stay. A well prepared room with fruits plates and sweet treats were presented in room which I like them so much. Please continuously offer the promotional prices in Red Hot Room and the Private Sale. I hope to book here again with competitive promotion room rate and genuine hospitality services. During this period, we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic disease. I am delighted to know that your property is vigilantly monitoring the COVID-19 situation around the clock and has precautions in place to ensure a healthy stay at the hotel. I encourage your teams to pass this tough situation and getting better soon.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of Accor Live Limitless loyalty programme. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good stay

G. L. K. Business - 12/03/2020 Confirmed reviews ALL

Staff are kind. Cheerful. Accommodating.

Dear G. Leng K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always important to us to know what we should work on breakfast experience to improve and provide memorable stay experience to our valued guest. We offer our guests healthy, sustainable food and also to eliminate food waste. A variety of breakfast choices can be ordered from our friendly The Square Team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Excellent Staff and service , Good Atmosphere,Cleanliness

Teema/thanomnuch T. Families - 09/03/2020 Confirmed reviews ALL

Your staff were well trained and ready to serve and help the guests in the most busiest day ( on04-5 March 2020 , the entrance day for Triam Udom School at Impact convention hall )

Dear Teema/Thanomnuch T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are happy with our excellent staff and service. I will share your comments with our team. We are customer focused hotel and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good toon condition

Pat Families - 08/03/2020 Confirmed reviews ALL

Very neat, clean room condition

Dear Pat, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am thrilled to know you loved our good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located & good stay .

Apiradee Business - 08/03/2020 Confirmed reviews ALL

Nice room and nice staff. Convenient location.

Dear Apiradee, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our excellent location, nice room, and nice services. Moreover, we would love to make your next visit even more amazing, if there is anything you would recommend us improving please do not hesitate to let us know. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Serve the purpose

K. L. Business - 02/03/2020 Confirmed reviews ALL

Aside from the malfunctioned TV remote control, the stay was enjoyable.

Dear K. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your constructive feedback. I have passed your specific comments regarding room maintenance to the house keeping department to improve the quality of our services. We apologize for any inconvenience may cause. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Convenient for Meeting

seethsu Business - 22/02/2020 TripAdvisor review

No fuss....business hotel serving the exact needs for business travelers going for conference next door. Good sleep, simple breakfast, fuss free check in and check out. No complains. Overall a good stay.

Dear seethsu, Thank you for taking the time to share this review with Novotel Bangkok IMPACT. We are delighted that you had enjoyed the stay and our convenient location. We are very proud to be recognized for our great value for money in a fantastic location just across the road to the Exhibition Halls. Once again, thank you for choosing us, we hope to welcome you for an even more pleasant stay. Sincerely, Pannathat Sodsaard Guest Experience Manager

Warm welcome, Good located

Tomtam M. Business - 19/02/2020 Confirmed reviews ALL

It's a business trip, when i come back to the hotel i feel like home. Thank you for everything.

Dear tomtam m., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you feel like home with us. I am definitely going to show our team this review. We would love to make your next experience even more amazing, if there is anything you would recommend us improving on service experience please do not hesitate to let us know. We welcome your constructive feedback. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good in almost all respects.

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Very good except no wash cloths and disappointing dinner menu.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoy most of our hotel and facilities. Indeed, we offer premium laundry service deliver to your room at a fair price. We well note your remarks and will pass your comment about food menu to the corresponding department. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

good stay good breakfast

Anonymous Business - 10/02/2020 Confirmed reviews ALL

comfortable and nice

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. We would love to make your experience on next visit even more amazing, is there anything you would recommend us improving. Please do not hesitate to let us know. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Wonderful experience in Bangkok

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

Recently stayed at the Novotel Impact for 2 weeks as part of a large group. Had a very pleasant experience with hotel accommodations and staff.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Stay

Nithiwat S. Friends - 09/02/2020 Confirmed reviews ALL

Best Place and Nice Accommodation here in Nonthaburi, very closed to Bangkok and Don Muang Airport.

Dear Nithiwat S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

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