Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.6/5 1,146 reviews

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94 Popular Road, Banmai Subdistrict, Pakkred District, 11120 NONTHABURI, Thailand

Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

Our accommodation(s)

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Telephone
Fax +66 2 833 4889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,146 reviews

TripAdvisor Rating  4.3/5  558 reviews

Customer review rating 3.5/5

Boonmee W. Couples - Confirmed reviews ALL

Good location and good facilities. Sounds under staff. Services could be better.

Dear Khun Boonmee, Thank you for your loyalty ACCOR Live Limitless - Gold value We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 3.5/5

Tsz W. L. Solo - Confirmed reviews ALL

Overall experience was good. Staff were friendly and helpful. The only thing was about the handling of ALL members. I did not see any express check in line for ALL members and the staff did not asked about the check out time preference as i shd entitle late check out. But i appreciated the check in staff was really friendly and introduced the premium wifi usage proactively. While I was at the lobby bar and asked for the welcome drinks, I was enjoying my drink with my fd and the manager(?) asked us to leave as we had ordered room service and we had to leave with my drink. I was surprised about this arrangement. I understood it was really busy because of the concert but I did not expect that as a member.

Dear Ms. Tsz W. L. Thank you for your loyalty ACCOR Live Limitless - Silver and we would like to thank you very much for taking the time to share your experience with Novotel Bangkok IMPACT. I apologize that we did not exceed the standard you have received during previous stay. We will use your feedback to make us better and to ensure this does not happen again. I will share your feedback to our department concerns to ensure to be improve our service. Please do not hesitate to contact me if I can be of any assistance on next visit at Novotel Bangkok IMPACT. Kind regards, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 3.5/5

Saidatull A. B. S. Friends - Confirmed reviews ALL

The location is excellent, situated right in front of the Impact Arena, where I recently attended a concert. The front desk staff were very friendly and helpful. However, I had an unfortunate experience with one of the porters. I was waiting to retrieve my luggage behind another guest, but once they were done, the porter ignored my presence and instead assisted the person behind me. I had to approach a different porter to finally retrieve my bag.

Dear Ms. Saidatull A. B. S., Thank you very much for your spending the time to share your experience with Novotel Bangkok IMPACT. I'm do apologize that we did not exceed the standard you have received during previous stay with our porter experience. I will share your feedback to our department concerns to ensure to be improve our service. Please do not hesitate to contact me if I can be of any assistance on next visit at Novotel Bangkok IMPACT. Kind regards, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 4.5/5

C. S. H. C. S. H. Business - Confirmed reviews ALL

Top notch service, delicious food, and great location.

Dear Mr. C. S. H., Thank you for choosing Novotel Bangkok IMPACT for your recent stay in Bangkok. I was delighted to read your review, and was especially I am very glad to know you loved your experience with Novotel Bangkok Impact,. I have taken the liberty of sharing your kind words with the other members. Your word was visibly heartening to them. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Kind regards, Kittipong Kongsawat (Mr.) Guest Experience Manager

Customer review rating 4.0/5

Roaa K. A. A. Friends - Confirmed reviews ALL

All good but furniture I A. a little bit old

Dear Ms. A., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always A. pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

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Other web-users rate our hotel

  • 1,329 reviews 8.8/10 Location
  • 1,454 reviews 8/10 Room
  • 1,386 reviews 8.8/10 Service
  • 30 reviews 7.1/10 WiFi
  • 754 reviews 9/10 Cleanliness
  • 343 reviews 8.7/10 Vibe
  • 328 reviews 8.4/10 Amenities
  • 315 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.