Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.8/5 1,879 reviews

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Description

Hotel extras

  • Near Wellington Botanical Gardens; ideally located in the business and government precinct

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

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Room 1

Hotel location

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JARDIN GRILL

The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,879 reviews

Customer review rating 5.0/5

David H. Families - Confirmed reviews ALL

Bonjour Kia Ora M. H., Thank you for your wonderful review. We're delighted to hear that you found our beds comfortable, enjoyed our convenient location, and appreciated the quiet atmosphere and helpful service from our team. A special thank you for recognizing Tapan. We’re proud to have him on our team, and your kind words will certainly be shared with him. We know he'll be thrilled to hear he made such a positive impression during your stay. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Customer review rating 3.0/5

Vasantha S. M. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Judi S. Couples - Confirmed reviews ALL

Bonjour Kia Ora M. Judi, Thank you so much for your wonderful review. We are delighted to hear that you had such a pleasant three-night stay with us. It's fantastic to know that you enjoyed the spacious room, comfortable bed, luxurious robes, and the little touches such as our evening turndown service, specialty teas, chocolates, and complimentary water. We're also thrilled that our housekeeping team helped make your stay so comfortable. Your kind words about our team's professionalism and friendly service mean a great deal to us. Providing exceptional hospitality is what we strive for, and it's rewarding to know we helped make your visit a memorable one. Thank you again for choosing Sofitel. We look forward to welcoming you back for another fabulous stay in the near future. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Customer review rating 4.0/5

Liz T. Friends - Confirmed reviews ALL

Bonjour Kia Ora M. T., Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our location and found the rooms to be above average. However, we're very sorry to learn about your room service experience on Saturday night. Receiving cold pizzas and having to make multiple calls before the issue was resolved is certainly not the standard we aim to provide. We're glad we had the opportunity to address this during your stay by waiving the room service charges on check-out, but we understand this doesn't make up for the inconvenience caused. Your feedback has been shared with our team so we can improve our service and prevent this from happening again. We appreciate your understanding and hope to have the opportunity to provide you with a much smoother experience on your next visit. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Customer review rating 5.0/5

Lee H. Couples - Confirmed reviews ALL

Bonjour Kia Ora M. Lee, Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed your stay, from the friendly check-in experience and delicious breakfast to the comfortable room and our fitness facilities. It's also great to know that our location added to the convenience and enjoyment of your visit. Your kind words and recommendation mean a lot to our team. We truly appreciate your support and look forward to welcoming you back to Sofitel for another exceptional stay in the future. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Other web-users rate our hotel

  • 290 reviews 9/10 Location
  • 719 reviews 8.6/10 Room
  • 1,077 reviews 9.5/10 Service
  • 11 reviews 8.6/10 WiFi
  • 386 reviews 8.2/10 Food
  • 256 reviews 9.4/10 Vibe
  • 245 reviews 8.2/10 Comfort
  • 237 reviews 8.4/10 Amenities

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