Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,848 reviews

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Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,848 reviews

TripAdvisor Rating  4.5/5  1,556 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice room, everything worked

Dear Mr. V., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope seeing you very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff were very welcoming and helpful. The hotel was situated in lovely residential area. Good size room and loved that I could open window for fresh air. Good size bathroom.

Dear Mrs. L., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Great location!

Customer review rating 5.0/5

Robin Business - Confirmed reviews ALL

I loved my stay at Sofitel Recoleta. The location was excellent - very walkable to so many restaurants, shopping and activities. The room was comfortable and very clean.

Dear Mrs. S., We appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are glad that you have enjoyed your stay with us. Sincerely, Natalia Pringles Front Desk Manager Sofitel Buenos Aires Recoleta

Marvelous hotel in Recoleta

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Our stay at the Sofitel Recoleta was marvelous from the moment we arrived. Service was friendly and genuine, from the door and luggage attendants to the registration desk and extended to all we were in contact with. The room was comfortable and elegant with all the amenities. Maid service was efficient and friendly as well, and included turn down service. Especially helpful was the concierge desk, with kudos to Martin and Gisela, but especially Martin. I have never had such special service, from arranging a tour to suggesting wonderful restaurants in the area, to acquiring had-to-find insect repellent for us. Bravo! Sofitel is indeed lucky to have a person of his caliber. We would definitely stay here again on any future trips to Buenos Aires.

Dear Mr. C., Bonjour! We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Disappointed in Buenos Aires

Customer review rating 1.5/5

Fred Couples - Confirmed reviews ALL

Stayed one night prior to departure to Ushuia for a cruse along the coast. We were not offered early Check-in, just a room with NO amenities or comfort seating, no TV, and no coffee, tea or snacks. We were not treated as valued guests. We were not advised when our room was ready.

Dear Mr. O., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express out sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the invonceniences you have mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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Other web-users rate our hotel

  • 477 reviews 9.7/10 Location
  • 676 reviews 7.5/10 Room
  • 1,264 reviews 9.4/10 Service
  • 12 reviews 5.6/10 WiFi
  • 321 reviews 7.9/10 Breakfast
  • 266 reviews 7.6/10 Food
  • 248 reviews 8.3/10 Comfort
  • 240 reviews 7.8/10 Amenities

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