Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,020 reviews

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Description

Hotel extras

  • Pet Friendly Hotel with additional charge

  • Children up to 12 years old with parents stay free of charge.

  • Hold your event for up to 300 people.

  • The hotel provides Clef d'Or concierge services

  • Hotel with pool, sauna and fitness center for your free time

Our accommodation(s)

Book this hotel
Room 1

36m2 / 388ft2. Modern, spacious room, workspace, Sofitel MyBed, spacious bathroom with bathtub and separate shower, 43" LCD TV with cable, WiFi, hairdryer, mini-bar, appliances for coffee and tea.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 36 / 387 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Garden View

388 ft² (36 m²) modern room (12th to 18th floor) with a Sofitel MyBed, large bathroom with a bathtub and a separate shower, a 43" LCD TV + cable, WiFi, a minibar and a hairdryer.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

388 ft² (36 m²) modern room (12th to 18th floor) with a Sofitel MyBed, large bathroom with a bathtub and a separate shower, a 43" LCD TV + cable, WiFi, a minibar and a hairdryer.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

36m2 / 388ft2. Modern, spacious room, workspace, Sofitel MyBed, spacious bathroom with bathtub and separate shower, 43" LCD TV with cable, WiFi, hairdryer, mini-bar, appliances for coffee and tea.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

36 m2/388 ft2. Modern Accessible Room on the 2nd floor, Sofitel MyBed, large bathroom with shower, 43" LCD TV + cable, WIFI, hairdryer, minibar, coffee and tea facilities. Maximum occupancy 2 people.

  • Views:

    Garden View

Max. number of persons
2
Area
From 36 / 387 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

36 m2/388 ft2. Modern Accessible Room on the 2nd floor, Sofitel MyBed, large bathroom with shower, 43" LCD TV + cable, WIFI, hairdryer, minibar, coffee and tea facilities. Maximum occupancy 2 people.

  • Views:

    City View

Max. number of persons
2
Area
From 36 / 387 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite with 1 Queen bed

72m2 / 775ft2. Suite w/ separate living area, dining area, guest bathroom, Sofitel MyBed, master bath w/ tub and shower, 43" LCD TV w/ Cable, WiFi, Hairdryer, Mini-Bar, Coffee, Tea.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 72 / 775 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 175 rooms
  • 2 rooms for people with reduced mobility
  • 26 connecting rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Fitness Center

  • Covered
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 43.04 50 USD

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

A Parisian corner in the city. In the Recoleta district, surrounded by parks and museums, La Pâtisserie @Recoleta offers French artisan pastry, made by the pastry shop of Sofitel Recoleta.

Modern and elegant, it offers a classic and signature cocktails, with tapas to accompany. A chic and trendy atmosphere in the city.

Enjoy the variety of our ALMA breakfast buffet, featuring a selection of local ingredients, fresh fruit, croissants, French pastries, and eggs à la carte from our kitchen.

A heated pool perfect for relaxing after a tiring day or enjoying the day with the family! Feel energized and revitalized in this indoor pool and release muscle tension as you relax. Staffed by lifeguards.

The fitness center at Sofitel Buenos Aires Recoleta was designed with your well being in mind. Its state-of-the-art equipment awaits you to enjoy your favorite fitness routine. Release stress and enjoy that incredible fitness center!

Experience the magic of an unforgettable celebration at the Sofitel Buenos Aires Recoleta. Here, every event is synonymous with luxury, art, and elegance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,020 reviews

Customer review rating 5.0/5

Nicolas P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Murray T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Susan G. Solo - Confirmed reviews ALL

Bonjour Dear Mrs. G., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.5/5

Lisette G. Business - Confirmed reviews ALL

Bonjour Madame G., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Jose L. B. E. Business - Confirmed reviews ALL

Bonjour Monsieur B. E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Murray T. Couples - Confirmed reviews ALL

Very good

Customer review rating 4.5/5

Susan G. Solo - Confirmed reviews ALL

Wonderful comfort. Great service. Felt well taken care of. Would like to thank in particular Enzo and Tiago.

Bonjour Dear Mrs. G., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.5/5

Lisette G. Business - Confirmed reviews ALL

Nice hotel, perfect location, room is ok. Service was a little less then expected.

Bonjour Madame G., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Jose L. B. E. Business - Confirmed reviews ALL

Great experience

Bonjour Monsieur B. E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 2.0/5

Brenda O. Solo - Confirmed reviews ALL

Disappointing. I had expected better from Sofitel

Bonjour Dear Mrs. O., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.0/5

Roy P. Business - Confirmed reviews ALL

The hotel was very clean and the staff was amazing. My one issue was that I was with a group and my wife and I seemed to be the only ones put in a room with twin beds while almost all other people I talked to had king size beds and they were one person in the room. When we booked through the group we booked we were not given an option on rooms, so that was a bit frustrating to encounter that.

Bonjour Monisieur P., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Amandra S. Business - Confirmed reviews ALL

I recently stayed at the Sofitel Recoleta twice during my Argentina business trip. It was great and most importantly the staff - from the guard outside, to the people at the reception, the staff in the restaurant - they were all absolutely fantastic and so welcoming to a foreigner, making me feel very welcome. The breakfast was good too.More than anything else, I think it is the staff who make the hotel and my stay an outstanding one. Thank you.

Bonjour Madame S., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Nicolas A. B. Couples - Confirmed reviews ALL

Beautiful location, excellent staff service 10/10 planning on returning in September for my birthday!

Bonjour Monsieur B., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Aditya S. Business - Confirmed reviews ALL

My first visit to Argentina was made very special by the staff at the hotel. Very courteous, helpful, knowledgeable and welcoming. I will stay back here when I am in Buenos Aires next. The breakfast selection and spread was great too!

Bonjour Dear Aditya S., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcome you very soon in our hotel. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Alejandro A. C. Families - Confirmed reviews ALL

It my first choice always in Buenos Aires

Bonjour Dear Mr. A. C., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcome you back very soon in our hotel. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.5/5

Ana G. Business - Confirmed reviews ALL

The hotel is comfortable and the staff are very attentive. The mattress on the bed is misshapen and uncomfortable — it needs to be replaced. There was no top sheet, only the duvet to sleep with. The room lighting is confusing to turn on and off.

Bonjour Madame G., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.0/5

Liliana L. Business - Confirmed reviews ALL

Very good , excellent service Rooms need some renovation

Bonjour Madame L., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.0/5

Patrick V. V. F. Business - Confirmed reviews ALL

All good but had two nights with cold water.

Customer review rating 5.0/5

Joe W. Solo - Confirmed reviews ALL

Services was excellent all around.

Bonjour Dear Mr. W., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Gabriel C. Families - Confirmed reviews ALL

From the moment you pull up onto the driveway, until the time you leave - it's simply next level service. Nothing is too hard, difficult or an issue to the Team. The Hotel is immaculate, food amazing and customer centric service is obvious a significant focus and commitment.

Bonjour Monsieur C., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Tanuj G. Business - Confirmed reviews ALL

Food was good and staff was very courteous

Bonjour Dear Tanuj G., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Moriana M. S. Business - Confirmed reviews ALL

Beautiful hotel in a beautifull neigbourhood. Excellent staff attention

Bonjour Madame M. S., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Carolina D. O. H. Families - Confirmed reviews ALL

Exceptional service throughout our stay. The staff was consistently attentive, professional, and genuinely committed to making our experience memorable. We felt welcomed from arrival to departure and would gladly return on our next visit to Buenos Aires.

Bonjour Madame O. H., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcome you very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Francisco D. Business - Confirmed reviews ALL

very well customer service ,employees willing to help continuously

Bonjour Dear Mr. D., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have opportunity to welcome you back very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Other web-users rate our hotel

  • 419 reviews 9.7/10 Location
  • 554 reviews 7.5/10 Room
  • 1,277 reviews 9.6/10 Service
  • 325 reviews 9.1/10 Breakfast
  • 288 reviews 8.7/10 Food
  • 205 reviews 7.8/10 Vibe
  • 186 reviews 7.7/10 Amenities
  • 150 reviews 8.3/10 Cleanliness

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