Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 660 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  660 reviews

TripAdvisor Rating  4.7/5  3,602 reviews

Customer review rating 5.0/5

Vivaldi A. W. Families - Confirmed reviews ALL

Stay in this hotel for 2 nights and we had fun and nicest experience..kids are enjoyed...staffs are friendly and helpful

Dear guest, Thank you for choosing to stay with us and for sharing your wonderful feedback. We are delighted to hear that you had A. fun and pleasant experience during your two-night stay, and it makes us especially happy to know that the kids enjoyed their time as well. We truly appreciate your kind words about our friendly and helpful staff. Your feedback means A. lot to us and motivates our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you and your family back to our hotel in the near future. Yours sincerely, Engkun Kurnia General Manager

Customer review rating 5.0/5

Fharid P. P. Families - Confirmed reviews ALL

All family member was very very happy and satisfied, definitely will come back sooner,

Dear Mr. Fharid P. P., Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Customer review rating 4.5/5

Aisyah /. A. B. Families - Confirmed reviews ALL

The staff really helpful and pay attention to our request. They even upgrade our room for free. Clean room, nice breakfast. Definitely will back later when in Bandung.

Dear Mrs. Aisyah, Thank you so much for your lovely feedback. We’re delighted to hear that our staff was attentive and helpful, and that you appreciated the complimentary room upgrade. It’s great to know you enjoyed the clean room and nice breakfast as well. We truly appreciate your kind words, and we’d be very happy to welcome you back on your next visit to Bandung. Yours sincerely, Engkun Kurnia General Manager

Customer review rating 4.5/5

Djufri H. Friends - Confirmed reviews ALL

The Hotel is very good in facility and staffs are welcome.

Dear Mr. Djufri H., Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Customer review rating 3.5/5

Krisna D. L. Business - Confirmed reviews ALL

looks like old room and request room to room delivery for room service is need be to be improved

Dear Mr. Krisna D. L., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are very valuable to us, and we will review these matters with our team to improve our service and communication. We truly appreciate your input and hope to have the opportunity to provide you with a more pleasant experience on your next visit. Yours sincerely, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 168 reviews 8.3/10 Location
  • 779 reviews 9/10 Room
  • 984 reviews 9.6/10 Service
  • 11 reviews 8/10 WiFi
  • 812 reviews 9.3/10 Food
  • 453 reviews 9.1/10 Amenities
  • 440 reviews 9/10 Breakfast
  • 414 reviews 9.3/10 Cleanliness

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