ibis budget Hamburg City 1 star

Customer review rating (ALL Rating) 4.3/5 963 reviews

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Description

Hotel extras

  • Downtown location

  • WIFI

  • Parking garage

  • Sweet bed

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

Our accommodation(s)

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Room 1

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097 HAMBURG
Germany

GPS:53.548057, 10.00887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  963 reviews

Customer review rating 4.0/5

Anders P. H. Solo - Confirmed reviews ALL

Dear Mr. H., Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you appreciated our central location close to the bus station and main train station, as well as our value for money. It is great to know that you had an overall pleasant stay. We are sorry to hear about the issue with the shower thermostat. Please accept our apologies for the inconvenience. We have forwarded your comment to our maintenance team to ensure that this is checked and resolved. We hope to welcome you again during your next visit to Hamburg. Kind regards, Hasan Karadas Hotel Director ibis budget Hamburg City

Customer review rating 4.0/5

Natasja D. Families - Confirmed reviews ALL

Dear Ms. D., Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our central location close to the station, museums and the harbour, as well as our clean rooms, breakfast selection and the friendliness of our team. We are especially happy that you mentioned our reception team positively. We also appreciate your comment regarding the outside road noise. Due to our central location, some rooms facing the street may be affected by city traffic. For future stays, we would be happy to recommend a quieter room location upon request, subject to availability. Thank you again for your feedback. We hope to welcome you and your family again soon and provide you with another pleasant stay in Hamburg. Kind regards, Hasan Karadas Hotel Director ibis budget Hamburg City

Customer review rating 3.5/5

Tobias B. Friends - Confirmed reviews ALL

Dear Tobias, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room comfortable, appreciated its cleanliness, enjoyed our breakfast, and experienced friendly service from our team. At the same time, we sincerely apologise for the issue with the air conditioning. We understand how uncomfortable this must have been, especially during the hot weather, and we regret that it affected your stay. Please be assured that we take your feedback seriously and will continue to monitor and address such issues to improve our guests' comfort. We appreciate your honest comments and hope to have the opportunity to provide you with a much more enjoyable stay on your next visit to Hamburg. Mit freundlichen Grüßen, Hasan Karadas Hoteldirektor ibis budget Hamburg City

Customer review rating 4.5/5

Russell M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Carolyn F. Solo - Confirmed reviews ALL

Dear Ms. F., thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our team friendly and efficient and that you appreciated the shower facilities in your room. At the same time, we are very sorry to read about your experience regarding the condition of the pillow and the overall room comfort. Please be assured that this does not reflect our usual standards, and we take your comments very seriously. Your feedback has been shared with our housekeeping team for immediate review and follow-up. We also appreciate your comments regarding room amenities and breakfast, as they help us to better understand our guests’ expectations and improve our services. Of course we have hard boiled eggs on the buffet. We regret that your stay did not fully meet your expectations and hope we may have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Hasan Karadas Hotel Manager ibis budget Hamburg City

Other web-users rate our hotel

  • 1,577 reviews 9.1/10 Location
  • 1,925 reviews 5.2/10 Room
  • 1,076 reviews 8.9/10 Service
  • 22 reviews 7.8/10 WiFi
  • 1,143 reviews 3.1/10 Comfort
  • 962 reviews 7.6/10 Breakfast
  • 756 reviews 7.7/10 Cleanliness
  • 23 reviews 8.2/10 Bar

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