ibis Hamburg City 3 stars

Name: ibis Hamburg City - 3-Star Hamburg City-Centre Hotel| ALL - ALL
Address: Amsinckstrasse 3, HAMBURG, 20097, DE
Telephone: +49403099860
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 2,208 reviews

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Amsinckstrasse 3, 20097 HAMBURG, Germany

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ibis Hamburg City

Vibrant economy hotel, open to everyone

Thanks to its central location, the ibis Hamburg City hotel is ideal for exploring our vibrant city on the Elbe River. The main train station, Mönckebergstrasse, and Speicherstadt with the Elbphilharmonie are all within walking distance. Although located in Hamburg's city center, we stand out for our exceptional comfort. Our modern, thoughtfully designed rooms make you feel at home, where your day begins and ends in an extremely comfortable bed.

In our modern, affordable hotel near Hamburg train station, our staff offer a warm welcome. Whether you're in Hamburg for business or pleasure, to meet new people, or to explore the city, we'll provide everything you need so you can get what you came for. Stroll from our Hamburg city centre hotel through the historic Speicherstadt warehouse district and modern HafenCity waterfront area to the Elbphilharmonie concert hall. Discover the surprises of the old town, and shop on Mönckebergstraße or Lange Reihe.

With the main train station just 10 minutes' walk away, take the bus or train to discover other districts like St. Pauli. This vibrant area is home to Reeperbahn musicals and Landungsbrücken dock harbour cruises. Reach the airport by train in 40 minutes.

Welcome to ibis Hamburg City hotel, a place to feel at home as soon as you arrive. Enjoy relaxed days in a prime central location in the heart of our dynamic port city. Our dedicated team will be happy to advise you on the best things to see and do.

Hasan Karadas, Hotel Management

Hotel extras

Central Hamburg hotel near the main train station
Within easy reach of hotspots like HafenCity and the old town
Affordable hotel in Hamburg with a relaxed, welcoming atmosphere
Modern, soundproofed rooms with comfortable Sweet Bed by ibis
24-hour reception and our own underground parking garage

Our accommodation(s)

Room

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

2 pers. max
16 m² / 172 sq ft

Bedding 169 x Queen size bed(s)

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Room

Room with 2 single beds equipped with the new bedding

2 pers. max
16 m² / 172 sq ft

Bedding 2 x Twin bed(s)

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Room

Standard Room with 1 double bed and sofa

3 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room with 1 single bed

1 pers. max
16 m² / 172 sq ft

Bedding 7 x Single bed(s)
Most of the accommodation: Corner Room

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Room

Standard Room with 1 kingsize bed

2 pers. max
18 m² / 193 sq ft

Bedding 7 x Single bed(s)
Accessible room

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Suite

Standard Family Suite with 2 Connecting Rooms

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Room

Standard Room with 1 kingsize bed

2 pers. max
18 m² / 193 sq ft

Bedding 7 x Single bed(s)
Accessible room

See availabilities

Hotel location

ibis Hamburg City

Amsinckstrasse 3
20097 HAMBURG
Germany

GPS:53.548115, 10.009499

+49 40 3099860

+49 40 309986444

Railway station
Highway exit
Ferries

HAUPTBAHNHOF

Railway station

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

CRUISE TERMINAL

Ferries

Access: 1.9 km / 1.18 mi 20 min walk / 8 min drive

HAMBURG KREUZ SUED

Highway exit

Access: 3.5 km / 2.17 mi 7 min drive

MARKTHALLE HAMBURG

Opera/symphony/concert hall

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

HAFENCITY

Tourist attraction

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

RATHAUS

Historic monument

Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive

SPEICHERSTADT

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

ELBPHILHARMONIE

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 25 min walk / 8 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 25 min walk / 8 min drive

OPERETTENHAUS

Opera/symphony/concert hall

Access: 3 km / 1.86 mi 8 min drive

KOENIG DER LOEWEN

Opera/symphony/concert hall

Access: 4 km / 2.49 mi 15 min drive

NEUE FLORA

Opera/symphony/concert hall

Access: 5 km / 3.11 mi 15 min drive

ELBE

River

Access: 300 m / 0.19 mi 2 min walk / 1 min drive

Lake

Access: 1.2 km / 0.746 mi 15 min walk / 5 min drive

Restaurant and cafe district

Access: 1.5 km / 0.932 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

BAR

Open 24/7 for you: take a break, sit down to work or unwind at the end of the day with a refreshing drink. Enjoy tempting snacks, good conversation or a live sports screening. Crispy pizzas? They're available in four varieties to eat in or take away.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 2,208 reviews

Kelly H. Couples - 7/16/2026 Confirmed reviews ALL

Dear Ms. H., Thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations and that you decided to leave earlier than planned. We sincerely regret that the comfort of the bed and the air conditioning affected your experience so negatively. A restful stay is very important to us, and we understand how disappointing this must have been, especially during a longer stay. We are pleased to hear that you found the room clean and of a good size. At the same time, we take your comments regarding the bed, the room amenities and the technical issue with the air conditioning seriously and will review these points with our teams. Of course you could have just asked for a second blanket or tell our team, that the air con did not work. We are also sorry that we did not have the opportunity to speak with you personally before your early departure. A direct conversation would have allowed us to better understand the situation and, if possible, find a solution during your stay. Thank you again for your honest feedback. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Kind regards, Hasan Karadas Hotel Director ibis Hamburg City

Anita I. Business - 7/14/2026 Confirmed reviews ALL

Donal S. Solo - 7/10/2026 Confirmed reviews ALL

Dear Mr S., thank you very much for your positive review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location and the convenient access to Hamburg’s public transport as well as attractions such as the Elbphilharmonie. It is wonderful to know that you found our hotel comfortable and appreciated the helpful and pleasant service provided by our team. We truly appreciate your loyalty as an ALL member and look forward to welcoming you back to ibis Hamburg City during your next visit to Hamburg. Kind regards, Hasan Karadas Hotel Director ibis Hamburg City

Boel F. Couples - 7/3/2026 Confirmed reviews ALL

Dear Mr. F., Thank you very much for your excellent review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your second stay at ibis Hamburg City and that you appreciated our central location, clean and comfortable rooms, breakfast selection and our bar service. It is wonderful to know that our team was able to make your rainy evening more enjoyable with drinks and pizzas. Your kind words and your wish to return mean a lot to us. We are looking forward to welcoming you back for another pleasant stay in Hamburg. Mit freundlichen Grüßen, Hasan Karadas Hoteldirektor ibis Hamburg City

Winny P. Couples - 6/30/2026 Confirmed reviews ALL

Dear Ms. P., Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you enjoyed many aspects of your stay, including our breakfast, cleanliness, WiFi and the service provided by our team. At the same time, we sincerely apologize for the discomfort caused by the temperature in your room. We fully understand how unpleasant it must have been to stay in a room that felt too warm, especially during the night. Your comments regarding the air conditioning and the fan request have been noted, and we will review this internally to improve our service and communication in such situations. We appreciate your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Mit freundlichen Grüßen, Hasan Karadas Hoteldirektor ibis Hamburg City

Web-users rating

Other web-users rate our hotel

1,330 reviews 9.1/10 Location
1,629 reviews 5.7/10 Room
1,141 reviews 8.8/10 Service
14 reviews 8.5/10 WiFi
864 reviews 4.1/10 Comfort
851 reviews 7.8/10 Breakfast
723 reviews 6.9/10 Cleanliness
308 reviews 5/10 Value

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209 reviews 6.4/10 Room
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37 reviews 4.4/10 Value
10 reviews 8.6/10 Bar

126 reviews 9.2/10 Location
174 reviews 5.5/10 Room
140 reviews 8.8/10 Service
95 reviews 8.6/10 Breakfast
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75 reviews 9.2/10 Location
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33 reviews 7.4/10 Breakfast
5 reviews 8.3/10 Bar

38 reviews 9.1/10 Location
96 reviews 6/10 Room
68 reviews 8.6/10 Service
46 reviews 6.9/10 Cleanliness
36 reviews 7.4/10 Breakfast
16 reviews 5.1/10 Value
7 reviews 8.6/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At ibis Hamburg City, you can enjoy high speed Wi-Fi, air conditioning, and a 24/7 reception. We offer on-site parking and welcome pets for an additional fee, and our facilities include the ibis kitchen Restaurant and a 24/7 Bar. Our hotel is fully wheelchair accessible and offers a buffet or express breakfast for an additional charge:

Wi-Fi and on-site parking
Breakfast buffet and 24/7 Bar

What dining options are available?

What are the check-in and check-out times?

Check-in at ibis Hamburg City is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Hamburg City regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.