ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 2,076 reviews

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Description

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Drinks and snacks available 24/7 at Charlie's Corner Express Self-Service

  • Free luggage storage at the hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,076 reviews

Customer review rating 2.5/5

Mekhron D. Business - Confirmed reviews ALL

Dear Mekhron, Thank you for taking the time to review your stay. We are pleased that you enjoyed our hotel's location and the quiet atmosphere of your room. At the same time, we would like to sincerely apologize for the inadequate communication at our reception. Unfortunately, a misunderstanding occurred regarding breakfast times. As is standard at all ibis hotels, breakfast is served from **6:30 a.m. to 10:00 a.m. Monday through Friday** and from **6:30 a.m. to 11:00 a.m. on weekends**. You were inadvertently given an incorrect end time, and we offer our sincere apologies for this. We deeply regret that this caused you to miss breakfast and negatively impacted your stay. We will discuss this matter internally with our team to ensure that such a communication error does not happen again. We would be delighted to welcome you back in the future and demonstrate the high level of service you can expect from us. Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Md-mohaiminul I. Friends - Confirmed reviews ALL

Dear guest, Thank you so much for your kind words! I’m thrilled to hear you enjoyed our clean rooms and the service during your stay. It’s always wonderful to know that our guests have a positive experience. We can’t wait to welcome you back on your next visit! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Buschmann M. Business - Confirmed reviews ALL

Dear M., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and comfortable accommodations. It is also great to know that our staff was able to assist you with a Breakfast-Snack-Box, ensuring you had a satisfying meal before your early departure. With Best regards Sean Ryske Front Office Agent

Customer review rating 2.5/5

Eric B. Couples - Confirmed reviews ALL

Dear Eric, Thank you for taking the time to share your thoughts with us. I’m glad to hear that you appreciated our location and found your room clean. We strive to provide a convenient stay for our guests, especially those traveling via train. I’m truly sorry that the size of the room didn’t meet your expectations. We understand that space can be limited, especially when traveling with luggage, and we’re always looking for ways to make our accommodations as comfortable as possible. Your feedback about the cleaning service is also noted. Our housekeeping team aims to prepare rooms for incoming guests promptly, but I understand how the timing can be disruptive, especially when you have an early checkout. We’ll certainly keep your comments in mind as we review our procedures. I appreciate your honesty and your input is invaluable as we continuously work to improve our guest experience. If you decide to stay with us again, we’d love to assist you in finding a room that better suits your needs. Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Salah O. Solo - Confirmed reviews ALL

Dear Salah O., Thank you so much for your wonderful feedback! We're thrilled to hear that you had a perfect stay with us and that everything met your expectations. It truly motivates our team to continue providing top-notch service. We can’t wait to welcome you back for another fantastic experience! Best regards Katharina Front Desk Manager Administration

Other web-users rate our hotel

  • 1,895 reviews 9.7/10 Location
  • 1,671 reviews 7.1/10 Room
  • 1,348 reviews 8.6/10 Service
  • 50 reviews 7.1/10 WiFi
  • 861 reviews 8.5/10 Breakfast
  • 779 reviews 8.9/10 Cleanliness
  • 254 reviews 8.4/10 Vibe
  • 18 reviews 2.3/10 Bar

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