ibis Jakarta Senen 3 stars

Customer review rating (ALL Rating) 4.7/5 100 reviews

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Description

Hotel extras

  • Near Atrium Plaza and Monas (Monumen Nasional)

  • Strategic location with easy access to tourist attractions

  • In room massage service

  • Located surrounding government area

Our accommodation(s)

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Hotel location

ibis Jakarta Senen

Jl Kramat Raya No 100
10420 JAKARTA
Indonesia

GPS:-6.183153, 106.84295

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE TASTE

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjour your own flavour combination !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  100 reviews

Customer review rating 4.5/5

Nurhayati H. Couples - Confirmed reviews ALL

Surrounded by food sellers and near mall

Dear Mrs. Nurhayati , Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis Senen, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edi Sunaedi General Manager

Customer review rating 3.5/5

W. M. W. H. Solo - Confirmed reviews ALL

Ibis Jakarta Senen is always a good choice for me whenever I’m in Jakarta, whether I need a quick stay after arriving by train or a longer stay. The affordability, convenient location, and easy access make it a reliable option. The rooms are always comfortable and well maintained, the internet connection is good, and the staff are experienced and friendly. I also appreciate the nice perks and the overall value that the hotel offers. The only thing I noticed during this stay was that the breakfast quality didn’t seem to be quite as good as before. I especially miss the Indomie stall that used to be available. It was always nice to have something freshly prepared and ready to cook, and I felt it was one of the little things that made Ibis Jakarta Senen stand out from other Ibis hotels. Hopefully, the Indomie/w arung-style stall will make a comeback in the future. I’d definitely love to see it back!

Dear Mr. W. M. , Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Senen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edi Sunaedi General Manager

Customer review rating 3.5/5

Doc P. R. Solo - Confirmed reviews ALL

Clean room, basic amenities, friendly staff. Value for money.

Dear Mr. Dr P. R. , We very much appreciate your comments regarding your stay at the Ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edi Sunaedi General Manager

Customer review rating 3.5/5

Samuel T. Solo - Confirmed reviews ALL

Good service, thanks for the welcome snack and late checkout. The minus is construction in front of the hotel and the wifi was unstable, everything else is great.

Dear Mr. Samuel T. , Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Senen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edi Sunaedi General Manager

Customer review rating 5.0/5

W. M. W. H. Business - Confirmed reviews ALL

Ibis Jakarta Senen is always my go-to choice for long stays because of its affordability, convenient location, and, most importantly, its outstanding service. As an Accor Platinum member, I truly appreciate having direct access to the Assistant Manager. A special thank you to Mr. Sandi for always accommodating my many requests and ensuring my stay is comfortable. The rest of the staff are equally helpful and attentive. As a business traveler, I have strict housekeeping schedule requirements, and the team consistently follows them without fail, which I greatly appreciate. I also love the small warung in the restaurant, where I can enjoy Indomie with a cup of teh tarik anytime. It's a simple but thoughtful touch that makes every stay even more enjoyable. Overall, I highly recommend Ibis Jakarta Senen for anyone looking for great value, excellent service, and a comfortable long-stay experience.

Dear Mr. W. M. W. H. , We very much appreciate your comments regarding your stay at the Ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edi Sunaedi General Manager

Other web-users rate our hotel

  • 114 reviews 8.7/10 Location
  • 525 reviews 9.2/10 Room
  • 665 reviews 9.7/10 Service
  • 24 reviews 8.1/10 WiFi
  • 428 reviews 9.8/10 Cleanliness
  • 249 reviews 9.3/10 Food
  • 195 reviews 9/10 Amenities
  • 144 reviews 8.2/10 Breakfast

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