ibis Leiden Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 352 reviews

Best price
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Stationsplein 240-242, 2312 AR LEIDEN, Netherlands

Description

Hotel extras

  • Free WiFi

  • Bike rental

  • Located in the city centre

  • 20 minutes drive from Schiphol Amsterdam Airport

  • Breakfast from 06:30 AM to 10:00 AM (Monday-Friday) and from 06:30 AM to 11:00 AM (Weekend)

Our accommodation(s)

Hotel location

ibis Leiden Centre

Stationsplein 240-242
2312 AR LEIDEN
Netherlands

GPS:52.164255, 4.481488

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Sip. Relax. Enjoy. Unwind with crafted cocktails, fine wines, and good vibes in our cozy hotel bar. The perfect spot to toast the day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  352 reviews

TripAdvisor Rating  4.0/5  954 reviews

Customer review rating 3.5/5

Natasha A. G. Families - Confirmed reviews ALL

The room lacked amenities. Tiny television, no USB plugs for international travelers, not enough blankets or pillows. The shower is poorly designed.

Thank you for your feedback. We are glad to hear that you found our staff professional and friendly. However, we regret that your room did not meet your expectations regarding amenities and design. About the doors being locked at night, this is for our guests and our own safety. The night receptionist may be doing his safety round or preparing the breakfast. This is why you can reach the night receptionist by phone, which was presented on the reception desk. Your comments will be taken into account for future improvements. Best regards, Team Ibis Leiden Centre

Customer review rating 2.0/5

Rosario S. M. Business - Confirmed reviews ALL

avisé de que el aire caliente no funcionaba. y no me resolvieron la incidencia

Thank you for your feedback. We sincerely apologize for the discomfort you experienced due to the heating issue in your room and for the lack of resolution. However, we've checked the climate control system in your room, and it's working properly. Perhaps you weren't sure how to operate it? Your comments will be reviewed with our team to enhance our service. Best regards, Team Ibis Leiden Centre

Customer review rating 3.0/5

Eva V. Business - Confirmed reviews ALL

The hotel is like any other Ibis, functional and conveniently located but the temperature in the room was unacceptable, no warm air as much as you try and I hate the windows that cannot be opened.

Thank you for your feedback. We apologize for the discomfort you experienced regarding the room temperature and the inability to open the windows. The windows may only be opened in a tilted position for safety reasons. Your comments are valuable to us, and we will take them into consideration for future improvements. Best regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Nigel B. Friends - Confirmed reviews ALL

Friendly staff and comfortable room

Thank you for your kind words regarding our location, friendly staff, and comfortable rooms. We are happy to hear that you enjoyed your stay with us and appreciate your feedback. B. regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Adriana D. Business - Confirmed reviews ALL

nice staff, well location, good room. Desk a bit too small, room too cold

Thank you for your positive feedback regarding our staff, location, and room quality. If you would have called the reception from your room phone, we could have set the temperature for you. But now you know for next time. We hope to welcome you again! Best regards, Team Ibis Leiden Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 982 reviews 9.3/10 Location
  • 939 reviews 6.2/10 Room
  • 714 reviews 9.3/10 Service
  • 20 reviews 7.3/10 WiFi
  • 512 reviews 7.2/10 Breakfast
  • 348 reviews 6.1/10 Cleanliness
  • 214 reviews 4.2/10 Value
  • 81 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.