ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.4/5 1,761 reviews

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ibis Chennai City Centre - Image 1
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690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,761 reviews

Customer review rating 5.0/5

Karthick L. Couples - Confirmed reviews ALL

Jorambe help in check in

Dear Mr. L., Thank you for sharing your feedback. We are delighted to know that you had a positive check-in experience at ibis Chennai City Centre. We are especially pleased to hear that Jorambe was able to assist you effectively during your arrival. Such recognition is truly motivating for our team members and reinforces our commitment to delivering warm, efficient, and helpful service at every touchpoint. Please be assured that your kind appreciation will be shared with him and the entire front office team. We sincerely appreciate your feedback and look forward to welcoming you back for another smooth and comfortable stay in the near future. Warm regards,

Customer review rating 3.0/5

Ankush S. G. Business - Confirmed reviews ALL

No water force in shower in my room

Dear Ankush S. G., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the water pressure in the shower. Your comments are valuable, and we will review this issue to enhance our guest experience. Warm Regards, Parvez DAMAD General Manager

Customer review rating 3.0/5

Jatin P. Business - Confirmed reviews ALL

Housekeeping was not that well other than that had a good experience

Dear Mr. P., Thank you for sharing your feedback. We are delighted to know that you had a positive check-in experience at ibis Chennai City Centre. We are especially pleased to hear that Jorambe was able to assist you effectively during your arrival. Such recognition is truly motivating for our team members and reinforces our commitment to delivering warm, efficient, and helpful service at every touchpoint. Please be assured that your kind appreciation will be shared with him and the entire front office team. We sincerely appreciate your feedback and look forward to welcoming you back for another smooth and comfortable stay in the near future. Warm regards, Parvez Damad General Manager

Customer review rating 2.5/5

Arun K. Business - Confirmed reviews ALL

Food is below average and restroom is very congested . Rooms are small according to pricing and no communication guide available for contact. Management is not aware for how many days guests are staying whether they have checked out or not .

Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely regret that several aspects of your stay did not meet your expectations. We are sorry to hear that you found the food below average, the restroom congested, and the room size not aligned with the pricing. Your comments have been noted carefully, and we will be reviewing these concerns with our respective teams to identify areas for improvement. We also apologize for the lack of a clear communication guide for contacting our staff. This is an important aspect of guest convenience, and we will work on ensuring that such information is readily available moving forward. Furthermore, we are particularly concerned to hear about the lapse in coordination regarding guest stay details and check-out awareness. This does not reflect the standards we strive to maintain, and we are addressing this with our management and front office team to improve our internal processes and communication. Your feedback is extremely valuable to us as it helps us enhance our services. We truly hope you will give us another opportunity to provide you with a much better experience in the future. Warm regards, Parvez Damad General Manager

Customer review rating 3.5/5

M. M. Business - Confirmed reviews ALL

there is a room for the improvement on ensuring giving the good towels for Bathing

Dear Guest, Thank you for sharing your feedback with us. We appreciate your suggestion regarding the quality of bath towels. Please accept our apologies for any inconvenience caused. Maintaining high standards of cleanliness and comfort is very important to us, and we will certainly review our housekeeping practices to ensure that fresh, well-maintained towels are consistently provided to all our guests. Your feedback is valuable and helps us improve our services. We look forward to the opportunity of welcoming you again and providing you with a more comfortable experience. Warm regards, Parvez Damad General Manager

Other web-users rate our hotel

  • 661 reviews 9.1/10 Location
  • 2,014 reviews 4.3/10 Room
  • 3,143 reviews 7.9/10 Service
  • 55 reviews 5.8/10 WiFi
  • 954 reviews 4.7/10 Cleanliness
  • 938 reviews 8.8/10 Breakfast
  • 890 reviews 1.5/10 Comfort
  • 16 reviews 8.5/10 Wellness Area

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