Mercure Bangkok Siam 4 stars

Customer review rating (ALL Rating) 4.6/5 839 reviews

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Description

Hotel extras

  • Discover Recently Renovated Rooms

  • Few steps to BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Rooftop fitness centre and swimming pool

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

Our accommodation(s)

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Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.746724, 100.528938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE EIGHT RESTAURANT

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  839 reviews

Customer review rating 1.5/5

Wai L. M. Families - Confirmed reviews ALL

Our stay was quite disappointing due to inadequate room provisions. Our room did not include a toothbrush set, and we initially assumed the hotel did not provide one—however, that was not the case. Although the staff were aware that we checked in as a family of four, the number of towels and pillows provided was clearly insufficient for our group. Even after we requested more, we were told that the room was only set up for two people. Overall, this created a very unpleasant and inconvenient experience

Customer review rating 3.0/5

Noeke S. D. Families - Confirmed reviews ALL

Should be better

Dear Khun Noeke S. D., Thank you for taking the time to share your feedback. We sincerely apologize for the experience you encountered at the pool bar during happy hour and for the shortcomings in the food quality you described. This is certainly not the standard we aim to deliver, and your comments have been shared with our food and beverage team for immediate review and improvement. We are pleased to hear that our restaurant and lobby bar colleagues provided friendly service, and we will continue working to ensure a more consistent experience across all outlets. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much improved stay. Warm regards, Hotel Management

Customer review rating 4.5/5

Keng P. G. Solo - Confirmed reviews ALL

Hotel is very well located beside the BTS station and walkable to the city centre in Siam. The room is also comfortable and kept clean. Breakfast is decent.

Dear Keng P. G., Thank you for your thoughtful review. We are delighted to know that you appreciated our convenient location with easy access to the BTS station and nearby Siam city centre. It is also wonderful to hear that you found your room comfortable and well maintained, and that you enjoyed your breakfast experience. We sincerely look forward to the pleasure of welcoming you again for another enjoyable stay. Warm regards, Hotel Management

Customer review rating 4.0/5

Heong L. E. L. Couples - Confirmed reviews ALL

Just beside national stadium BTS. Very convenient. Check-in staff as polite very time. Well done.

Dear Heong L. E. L., Thank you for sharing your kind feedback. We are pleased to know that you enjoyed our convenient location next to the National Stadium BTS station. It is also rewarding to hear that our check in team consistently provided polite and attentive service. We would be delighted to welcome you back for another seamless and enjoyable stay. Warm regards, Hotel Management

Customer review rating 3.5/5

Andry K. Friends - Confirmed reviews ALL

What I like the most about this hotel : 1. Prime Location 2. Breakfast - especially with self-service Fresh Juice ( Carrot, Pineapple, and Beet Root) 3. Gym - Compact with awesome Bangkok skyline view. What I wish I had experienced : 1. Free upgrade to Deluxe Suite Room. I sent request by email to Guest Relation Officer but no response unfortunately.

Dear Andry K., Thank you for your detailed feedback. We are delighted that you enjoyed our prime location, breakfast with fresh juices, and the gym with its skyline view. We apologize for the missed response regarding your upgrade request and appreciate your comments, which will help us improve our service. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Yours sincerely, The Hotel Management

Other web-users rate our hotel

  • 2,288 reviews 9.8/10 Location
  • 1,620 reviews 8.2/10 Room
  • 2,641 reviews 9.4/10 Service
  • 63 reviews 5.4/10 WiFi
  • 807 reviews 9.1/10 Cleanliness
  • 756 reviews 9.1/10 Breakfast
  • 700 reviews 9.2/10 Food
  • 361 reviews 8.4/10 Vibe

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