Mercure Bangkok Siam 4 stars

Customer review rating (ALL Rating) 4.6/5 908 reviews

Mercure Bangkok Siam - Image 1
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Description

Hotel extras

  • Discover newly renovated rooms and facilities

  • Only steps away from the BTS SkyTrain and public transport connection

  • Easy walk to Siam Paragon, Siam Square, Siam Center, MBK & Bangkok Art & Culture Centre

  • Rooftop swimming pool and fully equipped fitness centre

  • Ideal for exploring Bangkok's shopping and entertainment attractions

Our accommodation(s)

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Room 1

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.746724, 100.528938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE EIGHT RESTAURANT

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  908 reviews

Customer review rating 5.0/5

Yuki L. Families - Confirmed reviews ALL

Dear Yuki L., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our friendly team, good breakfast buffet, and clean rooms. Your positive comments are truly appreciated and will be shared with our team as encouragement. Thank you once again and we look forward to welcoming you back again in the near future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 0.5/5

Anna F. Families - Confirmed reviews ALL

Dear Anna F., Warm greeting from Mercure Bangkok Siam Thank you for taking the time to share your feedback regarding your recent stay with us at Mercure Bangkok Siam. We sincerely regret to learn that your experience did not meet your expectations, and we truly appreciate the opportunity to clarify the situation for you. Regarding the child policy, please kindly be informed that as indicated on Trip.com, additional charges may apply for children using existing bedding. It is also recommended to include the number of children during the booking process in order to receive the most accurate pricing. In this case, the reservation was made for 2 adults only, while the accompanying child is over 12 years old. Therefore, an additional charge was applied in accordance with the hotel’s policy. Had the correct number of guests been indicated at the time of booking, the appropriate rate would have been reflected from the outset. With regard to the use of points, as your reservation was made through a third-party platform (Trip.com) and not directly via Accor channels, we regret to inform you that it is not eligible for earning or using Accor points, in line with Accor loyalty program terms and conditions. Concerning the mention of 5,000 points being deducted, we have conducted an initial internal check and have not identified any deduction made by the hotel at this stage. We would be grateful if you could kindly share any supporting details or screenshots related to this matter so that we may investigate further and assist you accordingly. Please allow us to sincerely apologize for any inconvenience and frustration this situation may have caused during your stay. Your comments are very important to us, and we remain committed to reviewing and improving our communication and guest experience. We truly appreciate your understanding and hope to have the opportunity to welcome you and your family back again in the future for a more seamless and pleasant stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 5.0/5

Kevin N. G. Friends - Confirmed reviews ALL

Dear Kevin N. G., Thank you for your kind feedback. We are delighted to hear that you enjoyed our great location, comfortable accommodations, and value for money. Providing a convenient and enjoyable stay for our guests is always our priority. We appreciate your support and look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 5.0/5

Marilyn M. N. Couples - Confirmed reviews ALL

Dear Marilyn M. N., Thank you very much for your kind feedback. We are delighted to hear that you found our hotel comfortable and enjoyed the convenient access to nearby attractions and transportation. It is also wonderful to know that our team made a positive impression and that you enjoyed our breakfast buffet throughout your stay. We truly appreciate your support and look forward to welcoming you back again in the near future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.0/5

Mohamed B. M. G. Z. Couples - Confirmed reviews ALL

Dear Mohamed B. M. G. Z., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent location and found our hotel to be well maintained. It is especially rewarding to know that our team’s courteous service contributed positively to your stay. Your kind words will be shared with our staff as encouragement to continue delivering the best possible experience to our guests. We truly appreciate your support and look forward to welcoming you back again in the near future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Other web-users rate our hotel

  • 2,317 reviews 9.8/10 Location
  • 1,685 reviews 8.2/10 Room
  • 2,904 reviews 9.5/10 Service
  • 59 reviews 5.4/10 WiFi
  • 840 reviews 9.2/10 Breakfast
  • 821 reviews 8.9/10 Cleanliness
  • 785 reviews 9.4/10 Food
  • 636 reviews 6/10 Comfort

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