Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,437 reviews

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Description

Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

Our accommodation(s)

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,437 reviews

Customer review rating 4.5/5

Wai W. C. Families - Confirmed reviews ALL

there is a bit of hiccups during the stay but the staff quickly fixed it for me. I appreciate a lot. Other facilities are also good. I will surely come back.

Hello It’s lovely to know that you enjoyed the location, the cleanliness of your room and the comfort of your bed. We’re especially pleased that our team was able to sort out the few issues you encountered quickly and make sure they didn’t affect the rest of your stay. Your kind words about the team are much appreciated, and we’re happy that you also enjoyed the hotel’s facilities. Most of all, hearing that you would gladly come back is the best feedback we could receive. We look forward to welcoming you again for another pleasant stay. Bien à vous, Jordan – Service Réception

Customer review rating 4.5/5

Rhiannon S. Families - Confirmed reviews ALL

We stayed for 2 nights and found the hotel clean, modern and very comfortable. Breakfast was fantastic, as were the staff. The pool was perfect for a dip and the pool bar staff were very accommodating.

Hello, Thank you for your lovely feedback. We’re delighted that you enjoyed the comfort and atmosphere of the hotel, as well as the breakfast and pool area. It’s also great to hear that our teams made you feel welcome throughout your stay. We hope to see you again on your next visit to Avignon. Kind regards, Jordan - Front Desk Team

Customer review rating 4.0/5

Kumiko M. Families - Confirmed reviews ALL

We were satisfied with our stay. The reception and restaurant staff were extremely welcoming, and everyone was friendly despite our stay being a few days after the Avignon festival. Thus, the room was not in the best condition as I would have expected, but after requesting the housekeeping personnel to vacuum clean the room directly, our stay became more comfortable. The faucet pipe also stank of sewage for the first two days, but this was also taken care of without request, which was greatly appreciated. We also had problems with the TV (electronic failure) on our first evening. This was promptly solved by turning off the fuse in the room. The personnel at the reception and another person who personally dealt with the issue promptly reacted, so we didn't have any problems after that.

Hello, Thank you for taking the time to share your experience. We’re pleased to hear that our reception and restaurant teams made you feel welcome and that the various issues you encountered were dealt with promptly during your stay. We’re sorry, however, that the room was not in the condition you expected on arrival. We also understand that having to deal with the smell from the faucet and the TV issue was not ideal, even though our team was able to resolve them quickly. Your comments are helpful and will be shared with the relevant departments. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Jordan - Front Desk Team

Customer review rating 1.5/5

Jean S. G. Families - Confirmed reviews ALL

The room did not meet our expectations. The air conditioning was not working, making the room extremely hot and the night very uncomfortable. The staff were helpful and provided two fans, which we appreciated, but this only partially solved the issue. There was also an unpleasant smell in the room, the sink was clogged, and the bed was very squeaky. Overall, too many issues for a comfortable hotel stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

the ctrip website said the room has a bed, sofa bed and pull down bed, which is a little bit confusing without proper pictures. I would highly recommend hotel to put more exact pictures of each room on the booking website. As i notice room is usually same size. I appreciate that they make the sofa bed for us before our arrival.

Other web-users rate our hotel

  • 621 reviews 9.2/10 Location
  • 782 reviews 6.5/10 Room
  • 742 reviews 8.1/10 Service
  • 8 reviews 9.1/10 WiFi
  • 344 reviews 7.5/10 Breakfast
  • 251 reviews 5.6/10 Cleanliness
  • 217 reviews 6.4/10 Food
  • 157 reviews 7.8/10 Pool

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