Pullman Phuket Arcadia Naithon Beach Hotel 5 stars

The resort, its facilities and staff were all amazing. While it was located a fair ways from Phuket city, I didn't find myself feeling cut off at all, and enjoyed relaxing in the relative peace of a less congested area. All the staff were super attentive and I really felt like I mattered. The only negative thing I can think of is that my room could have used a little bit more love and care; some of the power outlets were broken and the ceiling fan would blow a fuse if I tried to turn it on. Despite this I still loved the room and found it very comfortable. I hope to come back some time in the near future. :)

Extremely accommodating, incredible staff, an incredible resort.

Nothimgto much trouble, loved everything but the best was the staff so professional love to mention Rin, Jane , and Choo.

Very relaxed atmosphere and friendly staff

Absolute Paradise - no faults with this hotel at all. Really great location, very friendly and helpful staff. Large rooms and very large beds - which was very clean. Daily breakfast (especially the cinnamon granola) was magic. We preferred the “top” pool (Float) much quieter and better views but both pools were brilliant. Overall didn’t want to go home, it really was paradise.

Pool Villa was amazing. Wonderful sunset views from the pool and the room. The room was always very clean. The Italian restaurant in the Resort is very good. It's on the expensive side, but totally worth it. We appreciated during our stay the incredible energetic team in the reception desk. Truly helpful.

We had a wonderful time at your hotel. The food, ambience, location was perfect!

Nice 4 holidays with spectacular views.

Adored this place, the staff the location, the facilities were superb!

Upgraded to a pool villa at considerable expense due to overcrowded pool areas, poorly behaved, unsupervised screaming children. Pool villa was extremely good but breakfast was chaotic, kids running around unsupervised, not a great breakfast experience. Compared to our previous visit, this was something of a shock. Outside of the hotel on Naithon beach, the beach bars and restaurants have gone. The remaining places lacked any atmosphere and the place shut down at about 9pm

Very nice stay, and good to see the removal of straws, and glass bottles of water for the rooms - but in our conference there were hundreds of plastic bottles laid out, which could have also been reusable instead. Also with the sushi in the buffet, very tasty but does each one really need a single use plastic squeeze of soy sauce? A glass bottle would be fine! Great to see progress is being made at Pullman to reduce waste, these are just other things I noticed.

Relaxing, excellent service, beautiful ambience and fine food

I previously stayed at this property in 2013 for a wedding, It seemed to have been newly opened at the time and there were some snags. Last week I stayed at the hotel for a conference and was pleased at the culture that had developed at the hotel. Everything did run smoothly, very friendly and helpful Thai staff - as always. Breakfast was good, lunch was excellent. Room service could be improved. Room service arrived within 20-30mins which is excellent, but the food wasn't as good as in the restaurants (meat was chewy). Conference staff were great, meeting rooms excellent, snacks and beverages provided were great. Overall very happy with my brief stay (less than 48 hours). Would consider coming back with my family for sure. Well done.

It was lovely

Awesome hotel. Perfect staff. Amazing service. Stunning pool villa. Good management