Pullman Phuket Arcadia Naithon Beach 5 stars

The Pullman was a 5 star surprise - we did not expect the level of service, quality of the resort, rooms, to be be the equal of the many 5 star options in Phuket - we have over the years stayed at many. The team are exceptionally on the ball - aware and ready to please. Breakfast was top level too. Close by the airport and on a great stretch of sandy beach...we would return.

10/10 Thankyou Brett and Team for an unforgettable two weeks. We had three suite changes as we kept extending our stay. Each suite had it's own interesting detail. Level two Ocean view was perfect, overlooking Naithon Beach. The Bush view was interesting as well, very quiet, and we could hear the goings on in the bush. Peaceful. Our last suite was the pool view with partial views of the ocean. Loved it. Every suite was really clean and the beds were very comfortable. Please do yourselves a favour and have breakfast, It was a definite highlight of my holiday. Excellent array of foods and something for everyone. I spent at least an hour there every day. It was THAT good.. The in-house restaurants were excellent, Vero was a little more upmarket and really came home with the presentation and quality of the meals. Breakfast venue turns into a night-time restaurant and I ate possibly the best prawn dish ever. Its NO 8 ? on their menu and was a smash. If you like spicy :) Loved being away from Patong and away from crowds. Easily accessible by car though. Swam in the ocean 10 times a day, they supply beach baskets which I used every single day. Every staff member I came in contact with were polite, friendly and cheerful. Special mention to Ing the amazing and Thay, who must drive up and down the little road 100 times a day. Always smiling. If you want a relaxing holiday, clean beach and ocean, awesome food, this is your place. Cant wait to return one day...

Hotel is modern and clean. 15 mins from the airport.Breakfast has an excellent array of options. Lunch and dinner options are good quality. Suspect that most people walk to the small village down the beach steps to take advantage of the much lower restaurant prices. Here you will find Beach and Bubbles, which has a fire show and vey cheap food.Very popular hotel with the Russians. Vero the Italian was of good quality and is worth a try. Views from hotel are lovely. There is also a restaurant at the front of the hotel , good food and drink, service by 4 or 5 lads in matching shirts, at 1st look you thinks it’s an Italian but serves plenty of Thai food. Hotel has 2 good pools and you get towels, fruit skewers and frozen fruit shots throughout the day. You can’t go wrong with hotel, but location is away from the likes of Patong beach/ Walking Street or Phuket town. For a taxi bus, brilliant vehicle we used a very nice man called Anusak An via what’s app +66 92 699 0950, lives near hotel and took us on all trips and waited to pick us up.

Got a grand deluxe room. Could have been a better score if the room was free from dust and mosquitoes. They were not able to provide Mosquito repellent to kill mosquitoes, only provided Mosquito coils. My kid had mosquitoes bites around her face after having an afternoon nap on the first day.

The Pullman is just gorgeous -- the lobby and main areas, the restaurants, the rooms, the pools and on and on. The architecture and design makes great use of the beautiful area. The staff is phenomenally polite and helpful. Just a wonderful place to stay!