Pullman Phuket Arcadia Naithon Beach 5 stars

Customer review rating (ALL Rating) 4.7/5 2,315 reviews

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Description

Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Just a 15-minute drive from the Airport, your vacation starts sooner.

Our accommodation(s)

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Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach, Amphur Talang
83110 PHUKET
Thailand

GPS:8.062978, 98.276642

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,315 reviews

TripAdvisor Rating  4.6/5  4,465 reviews

Certificate of excellence 2025

Beautiful place with relaxation and luxury

TripAdvisor rating 5.0/5

Anirban C TripAdvisor review

had a beautiful stay at this property for 4 days in Nov 2025. Right from the checkin everything went well. The GM brett personally greeted our family with a smile. being gold member our room was upgraded. Food was amazing. The property is situated over top of a nationalpark and beach. views of andaman see is breath taking , not so much crowd. very selective people and service is world class also very near to airport and cabs available. Pullman is a luxury collection and if you can afford , I will highly recommend. The C bar has amazing drinks and view and service is great. azure bar is also very good and their food is hidden gem. Breakfast is wide spead , tropical fruits are mind blowing.

Customer review rating 5.0/5

Stefanie M. C. Families - Confirmed reviews ALL

From the moment we were picked up at the airport, checkin, breakfast and on it goes. Quality, service, repsect and delight from all aspects.

Dear Stefanie M. C., Thank you for your wonderful feedback! We are delighted to hear that you felt “at home” from the moment you arrived and that every aspect of your stay—from airport transfer to breakfast and room service—met your expectations. Your kind words about our team will be shared with everyone; they will be thrilled to know their efforts made such a positive impact on your experience. We truly appreciate your loyalty as an ALL Platinum member and look forward to welcoming you and your family back to Pullman Phuket Arcadia Naithon Beach for many more memorable stays. Our Beach House — Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Customer review rating 3.5/5

Angela C. Couples - Confirmed reviews ALL

1) Reception could not contact TUI Rep when asked. Confirmed that the Hotel does not allow display of "agent's" material and hence made it very difficult to arrange trips and ruined days waiting to do so. 2) Furniture in the room is shoddy. Main desk very badly bowed. Distinct lack of draw space and wardrobe space. Shoddy repair of the blinds in bathroom stopped them from being drawn. Hence no privacy to anyone in the bathroom. Not good enough for a 5 star hotel. Design seems to trump functionality. The bed side drawers are useless. 3) Pool near reception has too few places in the shade with easy access to the pool. so could not use it until late in the evening. Upper pool is small and has more shaded sun beds but not very attractive. 4) Had an enjoyable evening with complimentary drinks but this was discovered by acident. More information should be given. 5) Breakfast was good and comprehensive. 6) Buggie system generally worked well and was efficient 7) Happy hour was good idea and enjoyed. The Azur bar food is not stupidly expensive.

Dear Angela C., Thank you for sharing your detailed feedback following your recent stay at Pullman Phuket Arcadia Naithon Beach. We sincerely appreciate both your positive comments and constructive observations. We are glad to hear that you enjoyed our breakfast, buggie service, happy hour, and the efforts of our team. At the same time, we are truly sorry that aspects of your stay—such as the in-room furniture, bathroom blinds, pool shading, and communication about activities—did not meet your expectations. Your remarks regarding privacy, furniture functionality, and information availability have been shared with our management team for immediate review and improvement. Please accept our apologies for the inconvenience caused by insects and the mix-up with your breakfast box. We are committed to enhancing these areas to ensure a more comfortable and seamless experience for all our guests. We value your feedback and hope to have the opportunity to welcome you back in the future, so we can provide the five-star experience you expect and deserve. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Customer review rating 4.5/5

Mingi C. Couples - Confirmed reviews ALL

This was my fourth stay at the hotel, and once again the staff at Echo Restaurant were consistently kind and welcoming. That said, one thing I’ve noticed over multiple visits is that the front desk service can be inconsistent—the level of friendliness seems to vary depending on the staff member, which can sometimes feel uncomfortable. Also, since the renovation of Echo Restaurant, the breakfast selection feels smaller compared to last year. I was also disappointed to find that the lunch and dinner menus now offer fewer Thai dishes, which reduces the overall variety and choices.

Dear Mingi C., Thank you for choosing to stay with us once again and for taking the time to share your detailed feedback. We are delighted to hear that our Echo Restaurant team continues to make your visits enjoyable with their consistent kindness and warm hospitality. We also appreciate your constructive comments regarding front desk service and our dining offerings. Your insights on breakfast variety, Thai dishes at lunch and dinner, and seating comfort at Vero and C-Bar are invaluable. Please rest assured that we will review these points with our teams to enhance both the guest experience and overall satisfaction. We look forward to welcoming you back soon and to providing an even more seamless and enjoyable stay on your next visit. Our Beach House — Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Customer review rating 5.0/5

Natasha L. M. Families - Confirmed reviews ALL

Amazing place beautiful clean staff are fantastic perfect in every way

Dear Natasha L. M., Thank you for your glowing review! We are delighted to hear that your stay with your family was perfect from start to finish. It brings us great joy to know that our team, the cleanliness, and even the small touches like towel service made your experience so memorable. We can’t wait to welcome you back to Pullman Phuket Arcadia Naithon Beach for another flawless stay filled with comfort, care, and those little details that make a big difference. Our Beach House — Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

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Other web-users rate our hotel

  • 1,114 reviews 8.4/10 Location
  • 1,596 reviews 8.4/10 Room
  • 2,068 reviews 8.8/10 Service
  • 17 reviews 9.3/10 WiFi
  • 938 reviews 9.4/10 Breakfast
  • 640 reviews 9/10 Vibe
  • 605 reviews 8/10 Comfort
  • 452 reviews 7.4/10 Cleanliness

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