Pullman Phuket Arcadia Naithon Beach 5 stars

Customer review rating (ALL Rating) 4.7/5 1,879 reviews

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Pullman Phuket Arcadia Naithon Beach - Image 1
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22/2 Moo 4 Naithon Beach, Amphur Talang, 83110 PHUKET, Thailand

Description

Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Just a 15-minute drive from the Airport, your vacation starts sooner.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach, Amphur Talang
83110 PHUKET
Thailand

GPS:8.062978, 98.276642

Telephone
Fax +66 76 303 270

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,879 reviews

TripAdvisor Rating  4.6/5  4,311 reviews

Certificate of excellence 2024

Luxury resort

Customer review rating 5.0/5

Anna Families - Confirmed reviews ALL

Dear Anna T., Thank you so much for sharing your wonderful feedback. We’re absolutely delighted to hear that you had a fantastic stay at Pullman Phuket Arcadia Naithon Beach. We’re thrilled that you enjoyed the beautifully appointed room, the high standards of decor, and the stunning beach view from the resort. It\'s great to know that our breakfast offerings and service exceeded your expectations as well. Your kind words about our team, including the front desk and management, are truly appreciated. We\'re also pleased to hear that you enjoyed the proximity to the airport and that we were able to recognize your Accor Gold status. Thank you again for taking the time to share your experience with us. We look forward to welcoming you and your family back for another luxurious stay in the future! Our Beach House - Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

First class service

Customer review rating 4.5/5

Chris H. Couples - Confirmed reviews ALL

Dear Christine Maureen H., Thank you so much for sharing your feedback with us. We’re thrilled to hear that you enjoyed your stay at Pullman Phuket Arcadia Naithon Beach and that our team’s service, from reception to the restaurants and housekeeping, left a positive impression on you. We understand the hilly terrain was not the most convenient, but we’re pleased to know that the buggy service helped make your stay more comfortable. Your feedback regarding the breakfast buffet, a la carte options, and your dining experience at our Italian restaurant is much appreciated, and we’re glad to hear you had such a positive culinary experience. We apologize for the issue with the charges at check-out and appreciate you bringing it to our attention. We\'re glad it was promptly corrected, but we understand how frustrating this can be. Additionally, we value your feedback regarding ALL membership recognition, and we will be sure to look into this to ensure all our loyal members feel truly appreciated. Thank you again for your thoughtful comments. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Our Beach House - Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Beautiful resort.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Neale David A., Thank you for taking the time to share your feedback with us. We are delighted to hear that you loved the hotel, the attention to detail, and our outstanding customer service. We’re also pleased to know that the endless supply of pool towels, chilled water, and the marvelous views contributed to your enjoyable stay. We sincerely apologize for the inconvenience you experienced with the check-in time. We understand how frustrating it can be after a long journey not to be able to access your room immediately. Rest assured, your comments will be reviewed so that we can offer more flexibility in this area for future guests. We also appreciate your feedback regarding the steep climbs to some rooms and amenities, as well as the comfort of loungers on the public beach. While these factors are sometimes outside of our control, we will explore options to enhance the overall guest experience in these areas. Thank you once again for your valuable insights. We look forward to welcoming you back to Pullman Phuket Arcadia Naithon Beach in the future for an even better experience. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Disappointed

Customer review rating 2.0/5

Alison R. Families - Confirmed reviews ALL

Dear Alison Jane R., Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you encountered during your stay at Pullman Phuket Arcadia Naithon Beach. Your experience, particularly with the room condition, cleanliness, and the service at the Italian restaurant, falls short of the high standards we aim to deliver, and we sincerely apologize for this. We deeply regret the discomfort caused by the initial room allocation and the subsequent move. We understand how losing part of your first day due to this issue was frustrating. Please rest assured, we will thoroughly investigate this matter to ensure that all rooms are properly prepared and that any concerns are addressed swiftly. We are equally concerned to hear about the cleanliness issues in the second room and the unpleasant experience in our restaurant. This is certainly not the level of service we strive for, and we will work closely with the relevant teams to ensure more thorough cleaning processes and better guest interactions moving forward. Your feedback regarding the breakfast experience and team interactions has also been noted. We genuinely appreciate your comments, as they help us identify areas for improvement. We will continue to refine both service and quality to ensure we meet our guests\' expectations. Once again, we apologize for the inconveniences you faced, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Top ten visit

Customer review rating 5.0/5

Lena N. Couples - Confirmed reviews ALL

Dear Lena Anna Greta N., Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that you had a top-notch experience at Pullman Phuket Arcadia Naithon Beach. It brings us great joy to know that you were impressed with our team, and we especially appreciate your kind words about Brett Wilson and the service provided by our entire team. We are also delighted that our breakfast, Wi-Fi, and cleanliness met your expectations. Your recognition of our sustainable development initiatives is greatly appreciated, and we are pleased to hear that you enjoyed every aspect of your stay. Thank you once again for your glowing review. We look forward to welcoming you back for another exceptional visit in the future! Our Beach House - Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

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Other web-users rate our hotel

  • 1,158 reviews 8.2/10 Location
  • 1,611 reviews 8.3/10 Room
  • 1,971 reviews 8.6/10 Service
  • 14 reviews 7.7/10 WiFi
  • 915 reviews 9.4/10 Breakfast
  • 583 reviews 9/10 Vibe
  • 441 reviews 7.1/10 Cleanliness
  • 338 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.