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Pullman Phuket Arcadia Naithon Beach Hotel 5 stars

Customer review rating 4.6/5 7,232 reviews

ALLSAFE approved hotel

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Pullman Phuket Arcadia Naithon Beach
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+ 22 Services

Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Hotel cafe offering wine with delicious treats

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach
Amphur Talang
83110 phuket

Tel: +6676303299

Fax: (+66)76/303270

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHUKET AIRPORT At 8km / 4.97 miles - Shuttle paying

GPS :8.062978, 98.276642

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 5 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 277 rooms
    • One room for people with reduced mobility
    • No family room
    • 46 connecting rooms
    • 277 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
  • Desk equipment available
    • Headphones
    • Plugs and converters available on desks
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • PHUKET AIRPORT Additional charge
    • HKT Additional charge
  • Resort Car Park
    • On site
    • Private
    • Parking opened 24/7
  • Azur Infinity Pool
    • Outside
    • On site
  • Float Pool
    • Outside
    • On site
  • Fit Lounge
    • On site
    • Massage
  • Services for children
    • Childrens Club for 6 to 12 years
    • Video game area
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years

Our accommodation(s)

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 390

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,232 reviews

TripAdvisor Rating 4.5/5

3,690 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location and staff

Customer review rating 4.5/5

Chris S. Solo - 14/10/2021 Confirmed reviews ALL

Sandbox. Very pleasant stay and welcoming staff. Italian restaurant and breakfast were a very good standard. Parts of the room were a little bit tired but generally nothing major.

good food , good hospitality

Customer review rating 4.0/5

Pornthiva Couples - 12/10/2021 Confirmed reviews ALL

I really impress on your service during my vacation here, I think you might got many of positive feedback from your clients. I need to inform you my upset about your staff loyalty. I 'm leaved my fruit inside your refre.. I 'm leaved your hotel for 2 hours and called back for check my fruit inside .. your staff said that they will check for me and call back. 1 day i got your hotel called but i didn't pick it up. I called back after 2 hours on the same day. Your operator informed that they will check and call back. Nothing 's happened. until next 2 days, i called back again. your staff said the same and this time called back and told me that my fruit is too soft to keep. Actually , my fruit is pickled mango. it's not fresh. so, it's impossible to be too soft.. they are lier.. it's not value of my thing but it' loyalty mind. and the surprise thing .. i forget my belt which I can't remember on that time. your staff said that they found my belt but didn't find my fruit on the third call . What's ... if I didn't call back noone will give me my belt back.. you should look for this case.

good all-around

Customer review rating 4.5/5

Andrea Families - 11/10/2021 Confirmed reviews ALL

We've been trying out all the major 5 star hotels during this covid year in Phuket, started up with the ones that have their own beach and also have got water-slides (as our 3 year old son loves water-slides), when we had tried out all those hotels a few times we then moved onto those top hotels that haven't got these 2 key features (beach and slide)... You guys are one of the best in this category I must say, and we surely will come back to you again! Your pool area is not massive but certainly is picturesque; good breakfast spread/varieties with one of the best seaviews (as far as breakfast venue goes) on the island; kids club staff are all very nice and accommodating... A few things I'd like to mention though: *your ice-cream stock at the pool-side restaurant was very limited and during the 3 days when we were there we never really saw any re-stockup, so till the end of the stay there was no cookies and cream, no chocolate, no salted cameral because we "cleared your shelf" during the earlier 2 days... *the footpath towards the beach needs a bit of maintenance... *there is no drying rack for clothes in the room as far as I can tell? It being a beach resort, everybody everyday wears swimsuit, I'm surprised that you don't provide simple drying solutions for washings? All in all we very much enjoyed our stay with you, thanks for this and we shall see you again! Andrea

The room is comfortable.

Customer review rating 4.5/5

Nuttavika T. Families - 11/10/2021 Confirmed reviews ALL

Great breakfast and good service.

Beautiful hotel

Customer review rating 4.5/5

Kk Families - 08/10/2021 Confirmed reviews ALL

well design of the hotel , friendly staff , happy with breakfast choices so we enjoyed a lot.

Excellent - highly recommended

Customer review rating 5.0/5

Warintorn J. L. Couples - 29/09/2021 Confirmed reviews ALL

From the booking process to our last day, every step of the way, every single member of the staff with whom we interacted went out of their way to grant our every wish, with a smile and a gracious manner. Very professional, friendly, genuine, helpful, considerate – everything you could wish for in the service industry. Fantastic pool villa! Comfortable, stunning, relaxing. The gorgeous sunset view over the sea satisfied our every need and more. Impressive food with many great selections to choose from. Fun pools, excellent value massages, delightful beach for walking.

Nice pool villas with gratis view

Customer review rating 3.5/5

Anonymous Families - 28/09/2021 Confirmed reviews ALL

Due to covid restrictions only 1 restaurant was open, which isn't sufficient if you are staying for 2 weeks. However takeaway was made easy, thanks to the helpful staff. The beach was very untidy during our stay and wasn't a place you want to spend time for long. Most of the shops and restaurants around the beach area was closed. Nice cleanliness. Great pools.

Resort staff went above and beyond

Customer review rating 5.0/5

Kurt Solo - 27/09/2021 Confirmed reviews ALL

My stay at Pullman Phuket Arcadia Naithon Beach was nothing short of fantastic. From the location, views, very friendly and attentive staff, Pullman Phuket Arcardia did an amazing job to ensure I had a great experience. Without hesitation, I would stay there again.

Nicely designed and landscaped hotel, excellent service

Customer review rating 4.5/5

Alberto Business - 25/09/2021 Confirmed reviews ALL

I had a pleasant stay, even if I needed to work remotely from there. My room was nicely designed with a small but functional walk in closet and a spacious balcony. The service was very attentive and courteous. The breakfast buffet had a good offer of food and drinks. The only think to improve is the good. I would have expected authentic Thai food, especially Southern Thai food which is very special, but the offer was mediocre, catered for Westerners. The hamburgers tasted like the ground beef had been washed before cooking and were soggy as a result. However the pizzas and Italian dishes were good. In all, I would say that the only thing to improve is the food.

Outstanding hotel, memorable experience.

Customer review rating 5.0/5

Mandy Couples - 21/09/2021 Confirmed reviews ALL

Just wonderful! The hotel grounds are nestled in nature, with lots of privacy but also access to so many communal spaces at your leisure. Stunning views from both pools and a very well designed gym. As a yogi I often feel unwelcome in gyms but this appealed, plus stretch area with view. Spa was also amazing!

Well located, excellent atmosphere

Customer review rating 4.0/5

Kanchana C. Families - 20/09/2021 Confirmed reviews ALL

Nice & warm welcome staffs made my vacation superb. Definitely be back again.

Good stay

Customer review rating 4.5/5

Sebastián P. Couples - 19/09/2021 Confirmed reviews ALL

Everything was very good, specially staff.

Nice view, great services

Customer review rating 5.0/5

Kannarin Couples - 18/09/2021 Confirmed reviews ALL

Khun Mook, Welcomer, She is the best :) She gave us a warm and sincere welcome since we arrived at the hotel. She offered us a promotion and offered assistance so well. ABF is really good and I love it. However, In-room dining menu need to add more items.

All great!

Customer review rating 4.5/5

Anonymous Couples - 16/09/2021 Confirmed reviews ALL

Superb hotel, great position overlooking beach with easy steps down. Very good Italian chef if you need a break from Thai, very accommodating F&B Manager Albert-Jan. Tue best of the four 5* hotels we stayed at while in Phuket.

Atmospheric setup

Customer review rating 5.0/5

Shamira Families - 13/09/2021 Confirmed reviews ALL

Wholehearted service at the reception by Rin and Wesley. Made us feel genuinely welcomed beyond just business.

Amazing property

Customer review rating 4.0/5

Ferrer Business - 11/09/2021 Confirmed reviews ALL

Great people, food and place... Really enjoy mine short stay... I'll be back for sure :)

Amazing hotel and five stars service

TripAdvisor rating 5.0/5

alejandro369 25/08/2021 TripAdvisor review

Pullman Arcadia is an amazing resort with one of the most professional service i have seen in Asia. I will definitely visit this resort very often not only for its amazing location but also for the quality of rooms and its personalized service. Thanks Pullman team for making my visit memorable!

Dear alejandro369, We are very proud of the team and resort we have created and it is always nice when the guests feel the same way too - we appreciate the very kind words. You know where to find us when you are ready for another amazing stay and please let our Guest Experience Manager know if you are venturing back our way. Check In Chill Out Brett Wilson General Manager

Brilliant place: great buildings, great location, wonderful service

TripAdvisor rating 5.0/5

Safari260703 25/08/2021 TripAdvisor review

This really is a lovely hotel just 20 minutes drive from the airport. The buildings are all designed and landscaped so it feels very private wherever you are, the pools are beautiful, the staff super friendly and helpful, there's a great beach next door which is fab for surfing and body boarding AND they have the world's greatest granola (which I stuffed myself with for 2 weeks). Highly recommended!

Dear Safari260703 We'd like to think brilliant guests make it a brilliant place to stay :) The culinary team had a huge smile on their face regarding the granola - my will power is getting lower and lower the older I get so I have to avoid going past the breakfast buffet as the temptation is too much - glad you liked it. We hope to see you again in the not too distant future and please let our Guest Experience Manager know if you are heading back so we can ensure all is ready. Our Resort Your Playground Brett Wilson General Manager

Superb holiday

TripAdvisor rating 5.0/5

Kristof v 24/08/2021 TripAdvisor review

We had a wonderful time in Pullman even when it is difficult to come to Thailand with Covid regulations. In the hotel the staff was very helpful and they do everything so the guests will have a perfect vacation. Very nice views from the pool to the ocean. Great possibilities for breakfast and restaurants. Thank's a lot for this wonderful vacation

Dear Kristof v, Firstly thank you for leading the way for other tourists to follow and more importantly we are delighted to know you had a superb holiday - I know the team loved looking after you. We look forward to welcoming you back to "Our Beach House Your Holiday Home" in the future - make sure you let our Guest Experience Manager know if we can help tailor your next journey with us. Push Your Boundaries at Pullman Brett Wilson General Manager

Fabulous hotel

TripAdvisor rating 5.0/5

Somewhere101 08/08/2021 TripAdvisor review

Stayed for a month. Thanks to all the team, Brett, Albert, Luc and Pong for making our stay so special. Beautiful hotel in a fantastic location. Breakfast was a highlight. Hopefully we will be back soon.

Dear Somewhere101, Appreciate the kind words and you are most welcome.......thank you for choosing to be with us for a month. The culinary team do a great job of breakfast - I have to admit I try to stay away from that area as my will power to avoid eating those pastries is not good LOL. See you when you come back and dont forget to let our Guest Experience Manager know when you are venturing back so we can ensure all is ready. Our Beach House Your Phuket Home Brett Wilson General Manager

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