Pullman Phuket Arcadia Naithon Beach Hotel 5 stars

Absolutely amazing the staff and I mean all the staff were fantastic had one of the best holidays ever

Big chain hotels aren’t my usual preference but this one totally changed my mind. Perched above the second best beach in Phuket (the best, Banana Beach, is just a few looping road curves away - don’t miss it) the contemporary meets traditional hotel is designed to blend into the jungle backdrop. Key points: it’s close to the airport, the breakfast choices are extensive, the staff is young and mostly helpful (Bonus and Bella are standouts), the rooms are spacious and clean with super comfy beds, the gym is well equipped, the poolside service is fast. The two pools are the standouts, one a beachside dazzler, the other a secluded marble pleasure. Quibbles: prices of the excellent happy hour mojitos, and the cheap bathroom products that were totally at odds with the easy luxury of the Pullman. I definitely plan to return.

Excellent holiday. Considering the heightened anxiety in the midst of the corona outbreak, we were made to feel comfortable that the hotel were doing everything they could to ensure the highest standards of hygiene for guests & staff . Fantastic holiday had by all x

Staff are great. Nice room and facilities. Great view.

Perfect stay

I felt like it was my home away from home beautifully decorated. every one of the hotel staff was so dedicated to service at all times. very efficient. I had a flat tire the day of leaving and they changed my tire for me. they were truly top notch. the breakfast buffet was one of the best i’ve had. lots of wellness food and drinks. i loved staying here from start to finish. pullman brand definitely has my attention now.

Wonderful time we had at the 1 bedroom villa at Pullman Phuket Arcadia Naithon Beach. The service was second to none. Please extend our gratitude and appreciation to Preawa for taking care of us through out our stay and thank you to all the friendly stuff, porter, drivers and chefs of pullman Phuket for making our stay so memorable. We enjoyed the food at the restaurant so much that we had it for 4 nights in a row. The room was also very relaxing, nothing beats the sea view out of bed and it certainly needs no encouragement to be at the pool for an exercise!

From the warm greeting to our delightful and attentive housekeeping room attendant, the experience was real and inclusive. The gardens and location spectacular but by far the greatest assets of Pullman Phuket are your staff.

A dream come true. Staff so friendly and helpful. Great facilities and wonderful location. This was our second stay. Hopefully more to come!

Love the Hotel, the overall design, the service is amazing, staff service is almost angelic. Looking forward to coming back and staying more

We had a an excellent two week stay at Pullman Arcadia and we thoroughly enjoyed our stay - our room was clean, spacious and light and cleaning and minibar services were great. All staff we spoke with were friendly and nothing was too much trouble, and the hotel shuttle and buggy service was a great added touch for when the climbs up the hill were a little too much! The location is fantastic sitting in the cliff above Naithon Beach - a quiet resort, but with plenty of lovely restaurants in and around the hotel to keep you entertained, and the pool area was just lovely!

nice facility nice natural surriunding well trained stuff, excelent management (Oxana) too overpriced service (You tend to spend your money outside)

everything is perfect except lift needs to be installed between beach and resort. To many steps to clime. Not good for alder people. Air conditioning needs to be fixed at main restaurant.

2nd time back and it was an awesome experience once again. Right from booking with Minnie, to welcome by Poy. Check in by Prince. Spa with Venus, Ella, Molly, Sofia. Breakfast with Pia (Not sure if saw the correct name). Birthday surprise by the team (didn't manage to get all their names - was too surprised). Check out with Wesley, Baifern, Jane. Finally ride to airport with Tony, Not forgetting housekeeping and everyone else we didn't manage to get their names. Hope to return to our favourite hotel in Phuket once agian next year!

Amazing resort!!! Food Rooms Views Staff Location that’s why we visit every year from Australia