ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.7/5 520 reviews

Best price
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Neutorstrasse 16, Parkgarage Bessererstr, 89073 ULM, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat-and-drink breakfast buffet for only EUR 11.50/person

  • Underground parking garage (fee) at the hotel

  • Free WIFI throughout the hotel, including your room.

  • Directly in the city center by the main rail station

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Room with twin beds. Modern, relaxing design, satellite TV, desk, shower and toilet. Ideal for friends or colleagues.

Max. number of persons
2

Bedding

Single bed(s) x2

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

GPS:48.401871, 9.986845

Telephone
Fax +49 731 17662725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 129 rooms
  • 2 rooms for people with reduced mobility
  • 5 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 10.00 € 10 EUR Per day

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Start your day right with our affordable continental breakfast buffet featuring fresh rolls, cold cuts, cheese, muesli, yoghurt, fruit and aromatic hot drinks.

Buffet

Services

  • Cold breakfast

Start your day right with our affordable continental breakfast buffet featuring fresh rolls, cold cuts, cheese, muesli, yoghurt, fruit and aromatic hot drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  520 reviews

Customer review rating 0.5/5

Yahia B. Families - Confirmed reviews ALL

Dear Mr. B., Thank you for your feedback regarding your recent stay. We strive to provide a hotel experience that meets our guests' expectations, and we regret that we fell short during your visit. Your comments are valuable as we continually seek to improve our services. We hope to see you back again soon again. Feel Welcome, Sanjeev Wasan

Customer review rating 3.0/5

Ahillefs E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you for your feedback regarding your stay. We acknowledge your concerns about the bathroom layout and the room view. We strive to provide a comfortable experience, and your insights are valuable for our continuous improvement. We hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 4.0/5

Akshay S. S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We hope to welcome you back soon for another pleasant stay. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Cristian-florin G. Business - Confirmed reviews ALL

Dear Cristian-Florin G., Thank you very much for your positive feedback. We are delighted to hear that you enjoyed our convenient location, efficient check-in/check-out process, and comfortable stay. Your satisfaction is our priority, and we hope to welcome you back soon. Feel Welcome, Sanjeev Wasan

Customer review rating 2.0/5

Ine J. Families - Confirmed reviews ALL

Dear Ms. J., Thank you for your feedback regarding your recent stay. I regret to hear about the discomfort you experienced due to the air-conditioning and the bed quality. Our air condition is working normally and we can help you in setting it individually in your room. For any assistance please do not hesitate to contact the front office. We appreciate your comments, as they help us strive for continuous improvement in our services and hope to have the chance to welcoming you back again soon. Feel Welcome, Sanjeev Wasan

Dear Mr. B., Thank you for your feedback regarding your recent stay. We strive to provide a hotel experience that meets our guests' expectations, and we regret that we fell short during your visit. Your comments are valuable as we continually seek to improve our services. We hope to see you back again soon again. Feel Welcome, Sanjeev Wasan

Customer review rating 3.0/5

Ahillefs E. Couples - Confirmed reviews ALL

We don't like the separate bathroom wc also we had a room which looked to a wall

Dear Mr. E., Thank you for your feedback regarding your stay. We acknowledge your concerns about the bathroom layout and the room view. We strive to provide a comfortable experience, and your insights are valuable for our continuous improvement. We hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 4.0/5

Akshay S. S. Business - Confirmed reviews ALL

Good

Dear Mr. S., Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We hope to welcome you back soon for another pleasant stay. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Cristian-florin G. Business - Confirmed reviews ALL

Great checki-in/check-out, good breakfest, confortable stay

Dear Cristian-Florin G., Thank you very much for your positive feedback. We are delighted to hear that you enjoyed our convenient location, efficient check-in/check-out process, and comfortable stay. Your satisfaction is our priority, and we hope to welcome you back soon. Feel Welcome, Sanjeev Wasan

Customer review rating 2.0/5

Ine J. Families - Confirmed reviews ALL

Our air-conditioning in room 122 did not work and it was 33 degrees outside. Not nice at all. Beds were hard.

Dear Ms. J., Thank you for your feedback regarding your recent stay. I regret to hear about the discomfort you experienced due to the air-conditioning and the bed quality. Our air condition is working normally and we can help you in setting it individually in your room. For any assistance please do not hesitate to contact the front office. We appreciate your comments, as they help us strive for continuous improvement in our services and hope to have the chance to welcoming you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 3.0/5

Ray F. Solo - Confirmed reviews ALL

Pay for breakfast 15.00 no motel.i have ever seen is worth 15.00 ..pay to park every night

Dear Mr. F., Thank you for your feedback regarding your recent stay with us. We regret that you found the beds uncomfortable and the water quality unsatisfactory. Additionally, we strive to provide a wide selection of breakfast items of high quality, and we apologize if you felt the cost did not reflect the value offered. But we want to mention, that our breakfast rate is not € 15, but €11,50 only. Parking is € 10 / night, in the center of Ulm. We understand this as a very fair parking rate. We hope to welcome you back in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 1.5/5

Ivan B. Families - Confirmed reviews ALL

Hotel would be ok, price for value would be ok… Unfortunately there were sooo many issues - not working door on one of our 2 rooms and no reception (remote support advices to book a new room or wait for the opening of reception ?!), cleaning guy obviously smokes as you will smell it on your sheets and towels, not working garage (waiting in the garage for 20minutes locked in - uncomfortable but also dangerous). Breakfast - limited selection of food, but decent and not bad at all.

Dear Mr. B., Thank you for your feedback regarding your recent stay at our hotel. I appreciate your comments about the breakfast selection, as we strive to offer a quality experience. However, I regret to hear about the issues you encountered with the door and the garage. We value your input on the maintenance concerns, and I assure you that we will look into these matters. Regarding the unpleasant smell, I must clarify that our hotel is a non-smoking establishment, and we take violations of this policy seriously. Ensuring a comfortable environment for all guests is our priority. We sincerely hope to have the opportunity to welcome you back in the future, where we can provide a better experience. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Silke M. Solo - Confirmed reviews ALL

I was there for 1 night.

Dear Ms. M., Thank you for your recent stay and your feedback. We appreciate you taking the time to share your experience with us and we are very happy your enjoyed your time with us. We hope to welcome you back for another visit in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 1.0/5

Sebastian M. Business - Confirmed reviews ALL

Due to the extreme busyness in Ulm, I had to book with you. I understand that this is a low‑budget hotel, but even then, a basic level of hygiene is expected. The wall and the Toilet door were covered with blood spatters, and the room was dirty. I was given a new room immediately, but honestly, after seeing the blood, I would have preferred to go to another clean hotel. You will not see me return here again. I took photos, which you will receive together with a formal complaint letter.

Dear Mr. m., Thank you for your feedback regarding your recent stay. I sincerely apologize for the unsatisfactory cleanliness you encountered in your room. We strive to ensure that all accommodations meet a high standard of hygiene. I appreciate your understanding when you were provided with a new room; however, I regret that your experience was marred by the initial condition. We will address this matter seriously to prevent future occurrences. Your comments are important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Lawrence Q. Solo - Confirmed reviews ALL

good customer service. Staff are ready to assist you when you need something. Good breakfast served.

Dear Mr. Q., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our customer service, cleanliness and enjoyed the breakfast. Your satisfaction is our priority, and we hope to welcome you back soon. Feel Welcome, Sanjeev Wasan

Customer review rating 0.5/5

Carola F. Families - Confirmed reviews ALL

I asked to kindly cancel my stay as my husband had a stroke a few days earlier and was in intensive care at the hospital. I obviously could not travel! You did not care!!!!!!

Dear Ms. F., Thank you for your feedback regarding your recent experience with us. I am truly sorry to hear about your husband's situation and the distress it has caused you. We strive to be as accommodating as possible, especially in difficult circumstances. However, I regret that we were unable to meet your expectations regarding your cancellation request, as you have chosen a very special discounted offer without any flexibility. We kindly invite you to make your future bookings under a flexible rate, so that you can cancel totally free of charge upto 1 day before arrival. Regarding this review, we want to mention, that you are giving a bad review for all our departments without being our guest. Therefore we kindly ask you to rethink about the single points and the importance of such reviews. We hope to have the opportunity to welcome you under better circumstances in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 4.0/5

Steven P. Solo - Confirmed reviews ALL

Close to the train station and city centre but in a quiet location. Very Friendly and helpful staff. Clean and comfortable room. Very basic breakfast.

Dear Mr. P., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room along with our friendly staff. We appreciate your comments about the breakfast and will take them into consideration for future improvements. We hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Richard D. Families - Confirmed reviews ALL

We spent one night at Ibis Budget Ulm City on our way back from holidays. Perfect pit stop at walking distance from all city main attractions.

Dear Mr. D., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be an excellent value and appreciate your recognition of our convenient location. Hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 3.0/5

Chandralatha M. Solo - Confirmed reviews ALL

I have stayed in this hotel before. The rooms are great, clean and great for a short stay. Location is also easily accessible from Bahnhof. What I did

Dear Ms. M., Thank you for your feedback regarding your recent stay. I am glad to hear that you found the rooms comfortable,clean and well-located. Regarding the hotel service hours we would like to invite you to check in before 10 pm to have a personal check-in. After 10 pm, our automatic check-in-point gives you the possibility to check in late after the reception hours. A vending machine with beer and soft drinks you find in the lobby. I appreciate your comments and hope to welcome you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 5.0/5

Salman K. Solo - Confirmed reviews ALL

Really appreciated sercvise

Dear Mr. K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be cool and calm and that you appreciated our service. We look forward to welcoming you back on your next visit. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Anelia I. Families - Confirmed reviews ALL

Super

Sehr geehrte Frau I., Vielen Dank für Ihre positive Bewertung und die lobenden Worte zu unserer Lage. Es freut uns, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Feel Welcome, Sanjeev Wasan

Customer review rating 5.0/5

David Z. Business - Confirmed reviews ALL

i was only there to shower and sleep. The rooms were nice and big, the shower was warm, and the bed was ok. it is located near the Main Station and looks nice.

Dear Mr. Z., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our rooms spacious and enjoyed the amenities provided. We hope to welcome you back for another pleasant experience in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 5.0/5

Michael B. Solo - Confirmed reviews ALL

War alles gut

Sehr geehrter Herr B., vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns angenehm war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Feel Welcome, Sanjeev Wasan

Customer review rating 5.0/5

Gunnar H. Solo - Confirmed reviews ALL

Very close to the train station. All what you need to stay one night in Ulm.

Dear Mr. H., Thank you for your positive feedback regarding your stay at ibis budget Ulm City. We are delighted to hear that you found our location convenient and that our facilities met your needs for a one-night stay. We hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 1.5/5

Mary M. Couples - Confirmed reviews ALL

When we arrived there was no-one at reception and no way to get in, none of the emails had explained about out of hours check-in using the machine. Once we found the machine it was out of paper so we couldn't get our code printed. There was no info on how to access the car park. We had to get help at the Ibis next door. The cleaning staff tried to come into our room at 8am to service it. All in all a very poor stay.

Dear Mary M., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, particularly with the check-in process and the lack of communication regarding out-of-hours access. Direct at the entrance you find our check-in-point, which worked, but had indeed a problem with the printer. That´s why there was a sign at the machine, that you need to take a picture of the room and code. In the meanwhile the printer settings have been updated and the printer works properly now. Regarding the early visit from our cleaning staff, we appreciate your understanding, and we will ensure that our team is reminded of the importance of respecting guest privacy during their stay. Please hang your "do not disturb" - card at the door, so we know you are still in the room and we clean it later. We hope to have the opportunity to welcome you back and provide a much improved experience. Feel Welcome, Sanjeev Wasan

Other web-users rate our hotel

  • 673 reviews 8.9/10 Location
  • 871 reviews 4.7/10 Room
  • 554 reviews 6.7/10 Service
  • 7 reviews 9/10 WiFi
  • 435 reviews 4.1/10 Cleanliness
  • 410 reviews 3.7/10 Comfort
  • 320 reviews 5.4/10 Breakfast

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