Mercure Salvador Boulevard 4 stars

Customer review rating (ALL Rating) 4.2/5 1,455 reviews

Mercure Salvador Boulevard - Image 1
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Description

Hotel extras

  • Hotel in Salvador with pool, sauna and massage room and gym.

  • Close to the Bahia Shopping and Salvador Shopping Malls.

  • Just 5 minutes from the Salvador Bus Terminal.

  • 18 km from Luís Eduardo Magalhães International Airport.

  • 8 km from the Fonte Nova Arena.

Our accommodation(s)

Hotel location

Mercure Salvador Boulevard

Rua Ewerton Visco 160, Caminho Das Arvores
41820022 SALVADOR
Brazil

GPS:-12.98164, -38.45585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,455 reviews

TripAdvisor Rating  4.0/5  1,069 reviews

Certificate of excellence 2023

Good staff, old facilities

Customer review rating 5.0/5

M F. Families - Confirmed reviews ALL

The hotel is well located, with friendly staff, great breakfast. The rooms are outdated and poorly cared. A better maintenance is need urgently.

Dear Modesta De Freitas F., We very much appreciate your comments regarding your stay at the Mercure Salvador Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Ivan Ferreira

Closed to Nahia O&G Energia location

Customer review rating 3.5/5

S O. Business - Confirmed reviews ALL

Small water bottle at R$12 each is so expensive The Le Vin Restaurant service was too slow.

Dear Shiniti O., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Ferreira General Manager

Boa Estadia

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excelente estadia

Olá Luana, Muito obrigado pela sua avaliação sobre o Mercure Salvador Boulevard. Ficamos felizes com os seus elogios. Iremos repassar todas as suas observações as nossas equipes. Temos certeza que suas considerações servirão de aprimoramento para as nossas atividades. Esperamos poder lhe receber em seu próximo retorno a Salvador. Um abraço, Ivan Ferreira Gerente Geral Mercure Salvador Boulevard

Customer review rating 2.0/5

Kelvin Business - Confirmed reviews ALL

1) Corridors were dark as lights were activated by sensors. This is scary especially at night. 2) Breakfast selection is disappointing.

Dear Kum Wah Kelvin H., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Ferreira General Manager

Below Mercure's standard

Customer review rating 2.0/5

Felipe Business - Confirmed reviews ALL

The experience is not at the same level as in other Mercure hotels in Brazil, even in the city of Salvador - Mercure Rio Vermelho, for example, is far superior at a similar price level. Mercure Boulevard experience consists in a fair enough hotel room, but in a building with dark corridors (presence sensor requires you to reach the middle of the corridor in the dark), too few elevators for the size of building, resulting in very long waiting times, terrible wi-fi signal in the room and a below average breakfast.

Dear Felipe Pereira A., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Ferreira General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 199 reviews 8.8/10 Location
  • 593 reviews 6.2/10 Room
  • 558 reviews 7.8/10 Service
  • 47 reviews 1.9/10 WiFi
  • 286 reviews 6.5/10 Breakfast
  • 220 reviews 5.9/10 Cleanliness
  • 197 reviews 6.6/10 Amenities
  • 73 reviews 3.3/10 Value

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