Mercure Salvador Pituba Hotel

Mercure Salvador Pituba Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 631 reviews

ALLSAFE approved hotel

Mercure Salvador Pituba Hotel
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Description

Hotel extras

  • 3 event rooms for up to 200 people for corporate meetings

  • 3-minute drive to Hospital da Bahia

  • 20-minute drive to the Old Town

  • 21-minute drive from Pelourinho

  • 20-minutes drive to Luis Eduardo Magalhães International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Comfortable apartments with air conditioning, 32" cable TV, minibar, desk with telephone line and Internet access, hairdryer.

Hotel location

Mercure Salvador Pituba Hotel

Av Professor Magalhaes Neto s n
41819011 SALVADOR
Brazil

Fax: +55 71 3021-8107

  • HISTORICAL CENTER:  PELOURINHO

  • By plane

    SALVADOR At 20km / 12.43 miles

  • By train

    CALCADA At 50km / 31.07 miles

GPS:-12.986969, -38.451789

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOBBY BAR Non contractual photo

A cozy environment, ideal for business meetings, happy hour and entertainment. The bar plays live and background music, offering the best facilities for relaxation.

Our guest reviews for
Mercure Salvador Pituba Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  631 reviews

TripAdvisor Rating  4.0/5  652 reviews

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The check-in took forever & very disappointed that the wifi didn’t work 2 days out of our 3 day stay

Good service but expected more from the room

Customer review rating 3.0/5

André Couples - Confirmed reviews ALL

Overall, well attended by everyone, super polite. However, I was charged wrongly and room was far from expected: Air conditioner wasn't cooling well, TV super old, shower was super hard to turn off.

Bad service/infrastructure

Customer review rating 1.5/5

Heron F. Business - Confirmed reviews ALL

Room 903 with 6 air conditioning machines on balcony. Tooooo much noise during the night. Blanket available only upon request. Breakfast had more options in past. It seems the whole infrastructure and the service is getting too old. Cleanning don't see good.

Comfortable stay

Customer review rating 4.0/5

Cameron R. Solo - Confirmed reviews ALL

Generally good stay. I was surprised how little english was spoken by staff but that seems to be the same as all salvador. Also Accor cancelled my reservation so i didnt recieve status points on an 11 night stay so very unimpressed about that. When i rang to enquire the consulatant made no effort to help

Well located, good value

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The girls in the reception were confused with the values in the booking and charged me wrong at first, w/o the breakfast, besides that, the customer service were fine. Good service, the only thingh is the smell after cleaning the apartment, was not good

Customer review rating 1.5/5

Mauro Business - Confirmed reviews ALL

Comida do restaurante estragada e frutas estragadas

Poor internet connection

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The internet connection is terrible and is definitely not enough for work (i.e. business meeting or video call). The bed linen is very old. The breakfast is ok.

Good stay

Customer review rating 4.0/5

Clovis M. F. Business - Confirmed reviews ALL

In general it was good, despite having detected some deficiencies, such as the electrical part, some outlets in the room with problems, minibar unable to maintain an ideal temperature. Very limited kitchen service, food quality with regular rating. Very good friendliness of staff. These are points where a few small adjustments to improve the staff would be enough, to be able to raise the hotel's level.

Poor Stay

Customer review rating 2.0/5

Lucas A. Business - Confirmed reviews ALL

Weak shower and front desk (main entrance) with a strong smell of frying 24h.

Customer review rating 0.5/5

Alex T. N. D. S. Business - Confirmed reviews ALL

Extremely poorly maintained hotel! Dirty room with a lot of noise!

Horrible experience unfortunately, with a dirty room and big bugs on the bed.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Unfortunately this was one of the worst lodging experiences in my life. The hotel is in need of basic maintenance such as painting, but this is just the start. The bathroom was dirty with hair all over the floor and in the shower. Afterwards, I was surprised by a 5-cm centipede walking on the bed. I killed the bug and took a picture. After showing it to staff, they said they were sorry, but no other measures were taken. I would not recommend this hotel to anyone. This is far below the Mercure standards.

Excelente

Customer review rating 5.0/5

Dimas D. S. Business - Confirmed reviews ALL

Gratificante

Ok location

Customer review rating 3.0/5

Priscila T. Business - Confirmed reviews ALL

Old rooms Unclean feeling Breakfast staff did not seve the tapioca I ordered Limited staff

Business Trip to Salvador

TripAdvisor rating 5.0/5

maurici0bertucci Business - TripAdvisor review

Excelent hotel very close to BR324, Airport and Salvador Mall. You easily access the major Salvador sightseeing points by car or Uber. The breakfast is good with several options. The hotel offers a great fitness center and the pool is excelent.

Hotel without water

TripAdvisor rating 1.0/5

maumart2019 Business - TripAdvisor review

Even without water to wash your hands, brush your teeth or take a shower the hotel charged like the entire service was provided. It was requested that it should not be charged because of the lack of service, but the recepcionist said that it should be charged anyway

So good

TripAdvisor rating 4.0/5

Bruno B Friends getaway - TripAdvisor review

We liked the kettle and the free tea and coffe. The service was amazing, but we didn't like the dirty window at our room. We couldn't see the landscape cleary and we couldn't open the full window. The breakfeast was so good.

Dear Bruno, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tânia C

Great cost vs benefits

TripAdvisor rating 4.0/5

Leandro_Roosevelt Business - TripAdvisor review

Staff team is great. They were very helpful indicating local points as restaurants, calling taxis and solving any issues. Only point is about blackout in the room. Do not cover very well all clarity from external.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ornelas Front Desk Manager Mercure Salvador Pituba

Great hotel!

TripAdvisor rating 4.0/5

Torresluci Couples - TripAdvisor review

I really enjoyed my stay at Mercure Pituba. The hotel structure is very good, all very well maintained and clean.The staff was very polite and helpful. The location is very good, easy to move to various locations of the city, has the Coco Bamboo restaurant next to the hotel. Note that the hotel parking is paid , it costs 15 reais per day.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ornelas Front Desk Manager Mercure Salvador Pituba

Salvador Mercure

TripAdvisor rating 2.0/5

danilo129 Couples - TripAdvisor review

It was not a good time . No storage room in a day and lack of towels. As a client le club, was the mercure of poorer quality compared to storage and feedback. There was returning from complaints made ​​by calling the room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tatiane Ornelas Front Desk manager Mercure Salvador Pituba

very good.

TripAdvisor rating 4.0/5

mauroa40 Business - TripAdvisor review

All hotel is good. The people are very polite. the cleanlinnes are very good. the dood is good also. The location is very good. the bed is good. But I'd like to have more televison channels: for sport and movies (Telecine). Mauro

Dear Mr Mauroa40, We appreciate your feedback, it is a pleasure to receive your congratulations. We will certainly share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. Hope to see you soon! Best regards! Tatiane Ornelas Guest Services Supervisor

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