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Mercure Salvador Pituba Hotel (anteriormente Caesar Business) 4 stars

Customer review rating 4.2/5 3,935 reviews
Mercure Salvador Pituba Hotel (anteriormente Caesar Business)
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Hotel extras

The hotel has 154 apartments, lobby bar, room service, free high-speed wireless Internet for guests, business center and function rooms for meetings and events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Salvador Pituba Hotel (anteriormente Caesar Business)

Av Professor Magalhaes Neto s n
41819011
salvador
brazil

Tel: +557130218100

Fax: (+55)71/30218107

Contact email

Check-in from 14h00

Check out up to 12h00

  • HISTORICAL CENTER :   PELOURINHO

  • By plane

    SALVADOR At 20km / 12.43 miles

  • By train

    CALCADA At 50km / 31.07 miles

GPS :-12.986969, -38.451789

Our accommodations

Comfortable apartments with air conditioning, 32" cable TV, minibar, desk with telephone line and Internet access, hairdryer.

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
Accessible room

Superior Room with 1 queen-size bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

twin singles bed superior room

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Standard apartment with 1 double bed and 1 extra bed

  • Max. number of persons: 3
  • Area: From 22m²

Our restaurants and bars

AMARANTO

Type of cuisine: International

Caesar Business presents the Amaranto restaurant. Its casual atmosphere is perfect for social gatherings or business meetings. Open from 6am to 10pm. Enjoy international cuisine à la carte for breakfast, lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

A cozy environment, ideal for business meetings, happy hour and entertainment. The bar plays live and background music, offering the best facilities for relaxation.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 269 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Salvador Pituba Hotel (anteriormente Caesar Business)

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,935 reviews

tripadvisor

TripAdvisor Rating 4.0/5

619 reviews

Business Trip to Salvador

TripAdvisor rating 4.0/5

maurici0bertucci Business - 10/11/2019 TripAdvisor review

Excelent hotel very close to BR324, Airport and Salvador Mall. You easily access the major Salvador sightseeing points by car or Uber. The breakfast is good with several options. The hotel offers a great fitness center and the pool is excelent.

Comfortable

Customer review rating 4.2/5

Alex M. Business - 30/10/2019 Confirmed reviews ALL

All was good for a short one night stay

Dear Alexander m., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

The hotel it´s messy

Customer review rating 4.2/5

Anonymous Business - 24/09/2019 Confirmed reviews ALL

The persons who work in the hotel are very sympathic, but thw hotel is very dysordely. I had problem with the kitchen in 3 different situations in 5 days. The Gym is bad cared and need a urgent manutencion

Prezado Sr. Renan, Agradeço que tenha disponibilizado o seu tempo e compartilhado suas experiências conosco. Observo em sua avaliação algumas insatisfações relacionadas aos nossos serviços de restaurante e também de nossa área fitness. Se possível , o senhor poderia nos detalhar estas experiências para que possamos atuar e focar nas melhorias necessárias? Novamente agradeço seus comentários relacionados ao Mercure Salvador Pituba e espero recebê lo pessoalmente em sua próxima estada conosco. Atenciosamente Tânia Carvalho Gerente Geral

Room perfect but restaurant average

Customer review rating 4.2/5

Ana Z. Business - 22/09/2019 Confirmed reviews ALL

I stayed for just one night. When I arrived I had lunch before going to my ap. The food had nothing so especial considering the price. I've stayed in other hotels in Salvador where the restaurant had better food taste and better price. The room was perfect clean and organized, also there were no noises from the corridor or outside to interrupt my work or sleep. I didn't use the internet once my cell phone conection was better than the hotel's.

Good

Customer review rating 4.2/5

Leo M. Business - 06/09/2019 Confirmed reviews ALL

I had a nice experience

Dear Leonardo M., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Not at Mercure hotels level

Customer review rating 4.2/5

Thaís J. Families - 27/08/2019 Confirmed reviews ALL

Stay was ok, but we had no water in the morning, only one lift was in service and check out was very slow.

Dear Thais Linhares J., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Hotel without water

TripAdvisor rating 4.0/5

maumart2019 Business - 26/08/2019 TripAdvisor review

Even without water to wash your hands, brush your teeth or take a shower the hotel charged like the entire service was provided. It was requested that it should not be charged because of the lack of service, but the recepcionist said that it should be charged anyway

Boa

Customer review rating 4.2/5

Anonymous Business - 23/08/2019 Confirmed reviews ALL

Normal.

Prezado Helber, Agradeço muito que tenha nos contado suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba. Seus comentários foram compartilhados com nossos colaboradores , pois acredito que o seu feedback é uma importante ferramenta para a motivação do nosso time. Espero recebê lo pessoalmente em sua próxima estada aqui no Mercure Salvador Pituba. Atenciosamente Tânia Carvalho Gerente Geral

Excelent hosting...

Customer review rating 4.2/5

Rodrigo Business - 15/08/2019 Confirmed reviews ALL

It was my second hosting time at Mercury Pituba. I highlighted the localization in Salvador city, breakfast at hotel and rooms (big and comfortable). Negative points, I highlighted the prices of drinks like water (R$6,00) and beer (R$18,00).

Dear Rodrigo F., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Perfect

Customer review rating 4.2/5

Matilde V. L. Business - 24/04/2019 Confirmed reviews ALL

Was only one night to short business trip.

Dear Matilde L., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

good but not in a good way

Customer review rating 4.2/5

Ivone P. I. Business - 22/04/2019 Confirmed reviews ALL

My air conditioner was broken and I called for help and nobody help me

Prezada Ivone, Agradecemos seus comentários relacionados a sua hospedagem no Mercure Salvador Pituba. Seu feedback foi compartilhado com nossas equipes para que possamos atuar nas melhorias necessárias. Novamente agradeço sua disponibilidade e esperamos recebê la em um futuro próximo no Mercure Salvador Pituba. Atenciosamente Tânia Carvalho Gerente Geral

As always, a reliable hotel.

Customer review rating 4.2/5

Marcos C. Couples - 02/04/2019 Confirmed reviews ALL

Have been at the Mercure Pituba for few times already and never disappoints. Room was quite, employees were very friendly and breakfast was very good.

Dear Marcos C., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Not much apart from location in the city center

Customer review rating 4.2/5

I A. Families - 02/04/2019 Confirmed reviews ALL

This hotel lacks in ALL aspects except for location: 1. Reception is unwelcoming/ poorly designed. It’s not a good choice to have a standing freezer, corner-bar style, stocked up with beers at the entrance. Think style. If a guest wants a beer they know where the bar is. 2. Rooms are outdated. The air conditioning did not work in two of our three rooms. The wi-fi stopped working in the middle of our stay (we were offered to switch floors but felt it would be difficult given that two of us were 73 and 75 year-olds who had already unpacked their stuff, this being the second day of our stay). The duvet in my room had not been washed. I had to change rooms on the second night as what looked like an air conditioning power generator in the balcony started to go off incredibly loud. Room service for 4 people took two hours to deliver in the room. 3. Breakfast was poor.

Dear Giovana A., Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Carvalho General Manager

too much work for me!

Customer review rating 4.2/5

Marcelo M. Business - 29/03/2019 Confirmed reviews ALL

Although I informed my email address when I checked in (was informed it was not necessary to inform Accor number) the points were never included. Had to call the hotel several times and the systems was always off. No one returns my calls. Very bad experience when compared to other Mercure hotels. Dirty carpet and bed too! The Mercure pituba was very disappointing when compared to other Mercure hotels.

Dear Marcelo Jorge Assis M., Thank you for taking the time to tell us about your experience at the Mercure Salvador Pituba Hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Carvalho Gerente Geral

Good staff; terrible Internet

Customer review rating 4.2/5

Jane Business - 25/02/2019 Confirmed reviews ALL

This is my third stay at this property due to convenience to clients. It is an adequate business hotel, with very accommodating staff. Unfortunately, the Internet service is close to unusable. Accor should invest in an improved access point architecture and better connectivity since many customers are business travelers who rely on this.

Dear Jane M H., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho General Manager

Boa estadia

Customer review rating 4.2/5

Antonio C. M. Business - 02/02/2019 Confirmed reviews ALL

Hotel confortavel

Olá Antônio, Agradeço que tenha disponibilizado o seu tempo e compartilhado conosco suas experiências relacionadas a sua hospedagem no Mercure Salvador Pituba. Seus comentários foram compartilhados com nossas equipes , pois acredito que suas observações são uma importante ferramenta de feedback e incentivo para o nosso time. Espero recebê lo pessoalmente em sua próxima estada conosco. Atenciosamente Tânia Carvalho Gerente Geral Mercure Salvador Pituba

Awesome staff all around, very quite, well appointed room.

Customer review rating 4.2/5

Nasser S. Business - 23/01/2019 Confirmed reviews ALL

Efficient, friendly checkin. Even though close to closing for the night the restaurant staff was very accommodating. Very quite, comfortable room. Had a very good night rest. Next day check out and all other services highly recommended.

Dear Nasser S., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Generl Manager

Great Experience!

Customer review rating 4.2/5

C. R. Solo - 31/12/2018 Confirmed reviews ALL

I really have no complaints.

Dear R. C., We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Carvalho Gerente Geral

Excelent

Customer review rating 4.2/5

Paulo Solo - 22/12/2018 Confirmed reviews ALL

Very good

Well located and comfy

Customer review rating 4.2/5

Marcos C. Couples - 17/12/2018 Confirmed reviews ALL

The hotel is very well located, near major shopping malls, a nice park in the back and close to some very good restaurants. Rooms are large, beds are comfy, and breakfast is very good, always with local food on the menu.

Dear Marcos, We very much appreciate your comments regarding your stay at the Mercure Salvador Pituba Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Cabrera Front Desk Manager
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