Mercure Salvador Pituba 4 stars

Customer review rating (ALL Rating) 4.0/5 1,399 reviews

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Description

Hotel extras

  • 3 event rooms for up to 200 people for corporate meetings

  • 3-minute drive to Hospital da Bahia

  • 20-minute drive to the Old Town

  • 21-minute drive from Pelourinho

  • 20-minutes drive to Luis Eduardo Magalhães International Airport

Our accommodation(s)

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Hotel location

Mercure Salvador Pituba

Av Professor Magalhaes Neto s n
41819011 SALVADOR
Brazil

GPS:-12.98645, -38.45175

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

Non contractual photo

A cozy atmosphere for business meetings, happy hours and entertainment. Bar with live or background music - the very best for relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,399 reviews

Customer review rating 3.5/5

Marie Y. D. S. Couples - Confirmed reviews ALL

Confortable

Cher Marie Y. d. S., Nous vous remercions d’avoir pris le temps d. partager votre expérience suite à votre séjour au Mercure Salvador Pituba. Nous sommes ravis d’apprendre que vous avez apprécié le confort d. votre chambre, la propreté d. l’hôtel ainsi que le bon rapport qualité-prix d. votre séjour. Vos compliments à Raphael et Bruno seront transmis avec grand plaisir à notre équipe. Nous vous remercions également pour votre remarque concernant la pratique d. l’anglais par notre personnel. Vos commentaires sont très importants pour nous et nous aideront à améliorer la qualité d. notre service afin d’offrir une expérience encore plus agréable à nos clients internationaux. Nous espérons avoir le plaisir d. vous accueillir d. nouveau très prochainement à Salvador. Cordialement, Pedro Wallas Mota Subgerente Hotel Mercure Salvador Pituba

Customer review rating 5.0/5

Bruno D. A. C. Business - Confirmed reviews ALL

Good structure, architecture, bathroom and shower

Prezado Bruno, Muito obrigado por compartilhar sua avaliação e nos presentear com a nota máxima! Ficamos extremamente felizes em saber que sua experiência conosco foi tão positiva. Trabalhamos diariamente com muito carinho e dedicação para proporcionar momentos inesquecíveis aos nossos hóspedes, e saber que conseguimos alcançar esse objetivo nos enche d. orgulho! Atenciosamente, Pedro Wallas Mota Subgerente - Deputy Manager Hotel Mercure Salvador Pituba

Customer review rating 2.5/5

Paul Families - Confirmed reviews ALL

Stayed with family and was not really suitable. Bar and restaurant were closed except for breakfast. Was not advised of this when booking. The pool does not have any facilities like a bar or snack/food area so a bit limiting. Due to lack of bar i ordered in some drinks. Asked for glasses at reception area and was told they only had paper cups. I could see the glasses. Response was quite dismissive and disappointing.

Dear Guest Paul, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us identify areas where we can improve. We are very sorry to learn that your stay with your family did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the limited availability of the bar and restaurant services. We understand how important these facilities are, especially for families, and we regret that this information was not clearly communicated at the time of booking. We also apologize for your experience at the reception regarding the request for glasses. This is certainly not the level of service we strive to provide, and your comments have been shared with our team so that we can reinforce proper service standards and a more attentive approach. Your observations about the pool area and the lack of food and beverage facilities are very valuable, and we will take them into consideration as part of our ongoing efforts to enhance our guests’ experience. We hope you will give us another opportunity in the future to provide you with a more pleasant and satisfactory stay. Kind regards, Hotel Mercure Salvador Pituba

Customer review rating 4.5/5

Jacqueline D. S. L. Solo - Confirmed reviews ALL

Dentro do esperado

Prezada Jacqueline, Muito obrigado por dedicar um momento do seu tempo para responder à nossa pesquisa de satisfação e por nos avaliar com a nota 9! Ficamos felizes em saber que sua experiência conosco foi positiva. Seu reconhecimento é extremamente valioso para toda a equipe e nos motiva a continuar oferecendo um serviço de qualidade, sempre em busca d. excelência. Se houver qualquer sugestão ou ponto de melhoria que possa nos ajudar a transformar sua próxima estada em uma nota 10, estaremos à disposição e teremos grande prazer em ouvir você. Esperamos recebê-la novamente em breve! Atenciosamente, Pedro Wallas Mota Subgerente - Deputy Manager Hotel Mercure Salvador Pituba

Customer review rating 5.0/5

Wanderson L. A. Business - Confirmed reviews ALL

Local confortável

Other web-users rate our hotel

  • 178 reviews 9/10 Location
  • 544 reviews 5.3/10 Room
  • 515 reviews 7/10 Service
  • 29 reviews 0.7/10 WiFi
  • 346 reviews 4.5/10 Breakfast
  • 221 reviews 3.6/10 Cleanliness
  • 184 reviews 2.7/10 Food
  • 156 reviews 4.2/10 Amenities

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