Novotel Salvador Rio Vermelho 4 stars

Customer review rating (ALL Rating) 4.1/5 2,544 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 15 kg are welcome here

  • 20 minutes from Bahia Convention Center

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Restaurant with stunning views of the sea and the Rio Vermelho neighborhood

  • Up to 6 interest-free instalments! Take advantage of this offer

Our accommodation(s)

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Hotel location

Novotel Salvador Rio Vermelho

Rua Monte Conselho 505, Rio Vermelho
41940370 SALVADOR
Brazil

GPS:-13.01497, -38.48765

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VISTA MAR

The refined Vista Mar restaurant has a warm atmosphere and 24/7 service. Menu features international cuisine, delicious regional breakfast and selected fine wines, ideal for those who want a special meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,544 reviews

TripAdvisor Rating  3.5/5  1,702 reviews

Wonderful staff and view

Customer review rating 5.0/5

Jana B. Couples - Confirmed reviews ALL

Wow ! what a surprise for my holiday days off, the staff were terrific, polite, helpful and smiley. I got a gift for my wedding anniversary, and It was so cute and delicious. The location and view are in the best of Salvador City. Near everything, good food and nite life. Novotel is the best. Need to go back again and again.

Dear Janaina B., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great stay

Customer review rating 5.0/5

Akeem T. Couples - Confirmed reviews ALL

I was recently there to plan a group trip. I really enjoyed the ocean views from my room. I also enjoyed the breakfast. The proximity to beaches and restaurants were also great.

Dear Akeem T., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excelente hotel!

Prezado Senhor Alcimar, Agradecemos os seus comentários no seguimento da sua estada no Novotel Salvador Rio Vermelho. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos.

Nice and well located hotel

Customer review rating 4.0/5

Luis Y. Business - Confirmed reviews ALL

Well located, nice view, confortable. Friendly service. Food is reasonable in the restaurant.

Prezado Senhor Luis, Agradecemos os seus comentários no seguimento da sua estada no Novotel Salvador Rio Vermelho. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos.

welcome drink

Customer review rating 2.5/5

Adriano Business - Confirmed reviews ALL

I was entitled to the welcome drink and when I checked in, I was told that the system was down and they couldn't give it to me, and in other hotels in the chain, they do it manually when it's not possible online. Only at check-out, and after much insistence on my part, did they give me the welcome drink, but at check-out, I think they should change the name to checkout drink....

Dear Adriano De A., Thank you for taking the time to tell us about your experience at the Novotel Salvador Rio Vermelho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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Other web-users rate our hotel

  • 649 reviews 8.3/10 Location
  • 1,566 reviews 5.9/10 Room
  • 1,220 reviews 7.7/10 Service
  • 60 reviews 4.1/10 WiFi
  • 788 reviews 8.9/10 Breakfast
  • 522 reviews 4.3/10 Cleanliness
  • 257 reviews 3.1/10 Value

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