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Novotel Salvador Rio Vermelho Hotel 4 stars

Customer review rating 3.7/5 420 reviews

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Novotel Salvador Rio Vermelho
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+ 18 Services

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 15 kg are welcome here

  • 20 minutes from Bahia Convention Center

  • Ideal for families! Children up to 16 years old do not pay

  • Restaurant with stunning views of the sea and the Rio Vermelho neighborhood

  • Up to 6 interest-free instalments! Take advantage of this offer

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Bicycles rental Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Novotel Salvador Rio Vermelho

Rua Monte Conselho 505
Rio Vermelho
41940370 salvador
brazil

Tel: +557121032233

Check-in from 12h00

Check out up to 12h00

  • By plane

    Deputado LE Magalhães Airport At 25km / 15 miles

  • By boat

    TERMINAL S JOAQUIM At 11km / 6.84 miles

GPS :-13.015207, -38.487516

Our accommodation(s)

With an elegant design, the rooms at Novotel Salvador Rio Vermelho are ideal for those seeking comfort, whether on a business or leisure trip. We offer everything you need to enjoy your stay in the city.

Our restaurants and bars

PIER 505

Type of cuisine: International

The refined Pier 505 restaurant has a warm atmosphere and 24/7 service. Menu features international cuisine, delicious regional breakfast and selected fine wines, ideal for those who want a special meal.

LOUNGE BAR

The cozy Lounge Bar is ideal for those looking to enjoy the panoramic sea view enjoying a diverse menu of drinks, cocktails, wines and coffees. Spend the evening with family or happy hour with friends!

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

POOL BAR

Enjoy the Pool Bar on hot summer days with family or friends! In an open-air pool, the bar features a menu with an incredible selection of drinks and quick snacks for you without letting the fun stop.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Salvador Rio Vermelho

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

420 reviews

TripAdvisor Rating 3.5/5

1,579 reviews

Good Stay

Customer review rating 4.0/5

Babu Business - 30/03/2020 Confirmed reviews ALL

I like the way in which your staff handled the guests in spite of adverse situation due to corona virus. Especially your room service department staff

Dear Mr Babu, We hope you are all well and taking every precaution to stay safe and healthy. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thamiris Nogueira

Well located very nice staff

Customer review rating 5.0/5

Crystal G. Friends - 11/03/2020 Confirmed reviews ALL

This hotel was nice and clean with very friendly and helpful staff and it was conveniently located next to everything.

Dear Mrs G., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thamiris Nogueira

Well Located

Customer review rating 4.0/5

Murilo Couples - 02/03/2020 Confirmed reviews ALL

I went to Salvador for Carnival, for that purpose the hotel near to the main spot.

Prezado Sr. Murilo Agradeço muito pelos comentários sobre sua hospedagem no Novotel Salvador Rio Vermelho. Seus comentários positivos e construtivos serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel Salvador Rio Vermelho. Atenciosamente, Thamiris Nogueira
Customer review rating 1.0/5

Anonymous Couples - 28/02/2020 Confirmed reviews ALL

Hotel still not a novotel, poor service no restaurant available Rooms very bad shape.. disgusting

Prezada Sra Bruna, Agradecemos por nos relatar o ocorrido e gostaríamos de apresentar as nossas mais sinceras desculpas pelo transtorno. O Novotel Salvador Rio Vermelho é um hotel em transição, tendo vindo de outra marca/administradora e está em processo de renovação, o que não justifica os ocorridos, mas gostaríamos de registrar que estamos absolutamente comprometidos com a qualidade dos nossos serviços e tal situação não reflete nossos valores. Esperamos continuar sendo merecedores de sua escolha e recebê-la novamente em uma futura ocasião para melhor servi-la e lhe oferecer uma experiência satisfatória. Respeitosamente, Thamiris Nogueira

Well located, but lacking organization

Customer review rating 3.0/5

Guest Business - 28/01/2020 Confirmed reviews ALL

We tried to hold two events at the hotel which were not set up to our liking. It was hard to find people to help us get all the necessary items for these events and left us with a lot more work than expected. There was no hot water in one of the rooms for our reservation and the noise of the construction was very disruptive throughout the stay.

Dear Mr Q., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Thamiris Nogueira

Great location

Customer review rating 4.0/5

Mark Solo - 21/01/2020 Confirmed reviews ALL

Great location , nice area

Dear Mr Mark, We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thamiris Nogueira

Great location, fantastic view comfy room and bed

Customer review rating 4.5/5

Roger L. Friends - 07/01/2020 Confirmed reviews ALL

The stay was good overall. Arrived early and the staff assisted in getting me situated.The checking staff was helpful after a choppy start but was very commendable gor solving the issue and moving forward.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thamiris Nogueira

Not enough staff.

Customer review rating 3.0/5

Thiago L. Solo - 22/12/2019 Confirmed reviews ALL

I had to wait a long time to get my room because only one person was working at the front desk.

Dear Mr. L. Thank you for taking the time to tell us about your experience at the Novotel Rio Vermelho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thamiris Nogueira

Lovely Hotel, Great Service

Customer review rating 5.0/5

Thiemo Solo - 03/12/2019 Confirmed reviews ALL

I’ve had a perfect stay at the hotel

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thamiris Nogueira

Renovation works

Customer review rating 3.0/5

Henry Solo - 02/12/2019 Confirmed reviews ALL

I got a renovated room which was spacious and alright. However the restaurant and bar was in a converted meeting room and lacked any athmosphaere.. Also the hotel seems to he understaffed with only one receptionist and no Bellboys, etc. You should mention that the hotel is undergoing a major renovation on your website !!!

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel Salvador Rio Vermelho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thamiris Nogueira

Novotel Salvador Rio Vermelho Stay

TripAdvisor rating 3.0/5

Bernardo B Business - 22/10/2019 TripAdvisor review

I had some problems with my Room since multiple times the bathroom ran out of water (probably around 5 times or more during my stay). I mostly happened during my shower moment and I had to interrupt and call the reception to inform what was happening. Also I wasn't informed the hotel was remodeling by the moment I booked, so sometimes during the morning, it was a little bit noisy. The water in the pool wasn't total clear. The staff and crew on the frontdesk was always very helpful, polite and kind.

Dear Bernardo, Thank you for taking the time to tell us about your experience at the Novotel Rio Vermelho. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Rio Vermelho

HOTEL NECESSITA REFORMA

Customer review rating 4.0/5

Aristoteles F. D. M. Families - 30/09/2019 Confirmed reviews ALL

SEMPRE FOI POSITIVA

Prezado senhor Aristóteles, Agradecemos pelo tempo dedicado a avaliar sua experiência em nosso hotel. Estamos passando por um amplo processo de modernização e agora, com a conclusão da primeira etapa iniciada no primeiro semestre, já é possível reservar diretamente apartamentos renovados. Esperamos ter a oportunidade de recebê-lo novamente para que o senhor conheça as novas instalações que oferecem todo o conforto e modernidade característicos da bandeira Novotel no Brasil e no mundo. Cordialmente, Thamiris Nogueira

Satisfechos

Customer review rating 4.0/5

Brenda Couples - 10/09/2019 Confirmed reviews ALL

Agradable

Estimada señora Brenda, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerla de vuelta en nuestro hotel. Atentamente, Thamiris Nogueira

Excellent hotel - friendly staff

Customer review rating 4.5/5

Ibrahim K. Business - 10/07/2019 Confirmed reviews ALL

I stayed here during my assignment to cover Copa America. The hotel is clean, friendly staff and good breakfast with a great view.

Dear K., We really appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thamiris Nogueira

The location is convenient

Customer review rating 2.5/5

Anonymous Business - 22/05/2019 Confirmed reviews ALL

Staff is friendly and courteous. The hotel needs improvements.

Dear PAUL JOSEPH L., Thank you for taking the time to tell us about your experience at the Novotel Salvador Rio Vermelho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Renatta General Manager Novotel Salvador Rio Vermelho

Nice and comfortable

Customer review rating 5.0/5

Anonymous Business - 16/05/2019 Confirmed reviews ALL

Great location

Dear THOMAS S., We very much appreciate your comments regarding your stay at the Novotel Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Renatta General Manager Novotel Salvador Rio Vermelho

modernization

TripAdvisor rating 3.0/5

Mccanesin Couples - 09/04/2019 TripAdvisor review

the hotel is in prime location. The view is beautiful on the terrace and in the pool area. the hotel is old but it is being refurbished, where you expect some points to be corrected, such as the lack of double glazing in the apartments. The rooms (which are warm and spacious) and common areas need a modernization.The pool bar needs trained staff and extensive operation. Evening reception needs effective training. The morning staff is great.

Dear Guest, Thank you for taking your time to review the hotel. We will check all of your comments with our team to do the best. It's very important for us listening to our guests and provide the best services. We hope to have the opportunity to receive you again in our hotel Best regards,

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