Mercure Salvador Rio Vermelho Hotel 4 stars

I intend to come back, I only had to leave due to limits to how long a foreigner can stay in Brazil.

Hotel experience overall was good, what we missed at the hotel is the service at the restaurant, staff was way too small to attend the public!

Someone has ordered a pizza and put the bill on my bedroom number, during the check out it has easy to take it off my account, the team trusted me.

The Mercure is my hotel of choice for business travel to Salvador in the past few months. The hotel itself is in a great location and surrounded by some very nice restaurants and the ocean. The staff is very friendly and attentive to the needs of guests.

Overall good stay only complaint is I got held up a day in Houston airport because they didn’t accept my covid test and thus arrived a day later but wasn’t willing to refund the day I missed.

Estadia a contento, dentro do esperado.

The room was not clean; poor room maintenance, and the telephone set very dirty. Since cleanliness is a key factor for my choosing a hotel, I was very disappointed with my staying.

We are in a PANDEMIC please be aware of the measure you need to take. This a shame coming for ACCOR Group.

I have Always stay at this hotel because location location. Also the staff Ja always very friendly and accommodating to all my needs. They could do a little better as far as cleaning the property windows and elevators. The room needs some renovations and updates. I don’t understand why they have not opened the 7th floor which has more updated rooms. Internet at this time was really bad. I could hardly use it . It’s 2021 already . No excuses to have bad internet .

Very nice in general. The Internet was very bad, extremely bad. The rest was very good. The staff amazing nice. And they should have the employee called Mauro hired to be part of the hotel. He is a great employee.

Decent hotel. Nice pool area if a little small. Upgrade was to the executive floor where the rooms appear to be smaller if anything. Impossible to walk around the bed in a straight line. Most of the staff are pleasant enough. Restaurant is average and breakfast appears later then announced

I want to take the time to write this review on this property. My time that I spent there was excellent, the staff are professional and warming to there guests. Every time I go to Salvador Brazil this is my home for my vacation time. Keep up the great work on the hospitality, cleanliness and well groomed property . Keep up the great work management and staff . see you soon !!

Nice hotel, friendly staff, excellent breakfast, pool in front of the sea, easy walk to nearby restaurants, very clean and calm rooms, reasonable restaurant at hotel, and prices regular with others places

hotel well located in Rio Vermelho, near by some very good restaurants and bars.rooms are confortable and with all the items required breakfast is amazing!! A great place to stay for a couple of days

The equipment at the room need replacement as the proximity to the ocean deteriorate faster than average. The Lamp was rusty. Internet signal was poor.in my room (#2078). I notified the managemant but it was not possible to fix it.