Mercure Salvador Rio Vermelho Hotel 4 stars

TripAdvisor rating 4.0/5 2,705 reviews
Mercure Salvador Rio Vermelho Hotel
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Room 1

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Hotel extras

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Salvador Rio Vermelho Hotel

Rua Fonte do Boi 215
Rio Vermelho
41940360
salvador
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEP. LUIS EDUARDO MAGALHAES At 25km / 15.54 miles

  • By boat

    BOAT At 20km / 12.43 miles

GPS :-13.016515, -38.486417

Our accommodations

The 174 spacious and welcoming apartments at the Mercure Salvador Rio Vermelho are set over seven floors. With a modern and sophisticated decor, the rooms have sea or city views. Non-smoking rooms: 174 / Rooms adapted for guests with reduced mobility: 3

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Our restaurants and bars

RESTAURANTE CASARAO

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Breakfast: 6.30am to 10am; lunch: midday to 3.30 pm; dinner: 7pm to 11pm

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PISCINA

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DO LOBBY

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 270

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Salvador Rio Vermelho Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,944 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,705 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good food, not so good room

Customer review rating 4.4/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

Rooms need painting and renovation of bathroom grout

Good

Customer review rating 4.4/5

Lais Business - 27/11/2019 Confirmed reviews ALL

Great view. Room cleaning can be improved, specially in the bath area. Great restaurant and breakfast.

Early check-in was not available

Customer review rating 4.4/5

Alvin Couples - 25/11/2019 Confirmed reviews ALL

I booked the extra option of early check-in, to be able to access the room from the morning. When we arrived at 11:00, the room wasn't ready yet and we were asked to wait 30 minutes. 40 minutes later, the room still wasn't ready. We lost half a day of our vacation thanks to this. As it turns out, the receptionists weren't able to see we requested an early check-in, even though everything was booked through the Accor website. In the end, the extra cost was refunded and the receptionists apologized.

Dr.

Customer review rating 4.4/5

Yair W. Business - 21/11/2019 Confirmed reviews ALL

The staff always responded well and quickly. The room was fine, except on the bathtub some painting was needed (4074).

Dear Yair, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Normal

Customer review rating 4.4/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Normal

Prezado Hector, Muito obrigado por nos enviar sua avaliação referente à hospedagem no Mercure Salvador Rio Vermelho. Certamente o seu feedback nos ajudará a seguir melhorando a qualidade dos nossos serviços. Agradecemos novamente por compartilhar sua experiência conosco e esperamos recebê-lo, mais uma vez, em breve. Atenciosamente, Steeve Morin Gerente Geral Mercure Salvador Rio Vermelho

Disappointed

Customer review rating 4.4/5

Daniela P. D. L. Business - 18/11/2019 Confirmed reviews ALL

I informed and asked replacement of the hair drier three times because it was not working properly. Never replaced. TV channels also not working properly. Phone old and dirty.

Dear Daniela, Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steeve Morin General Manager

Comfortable, well located and paradisiac hotel. Parking lot and room service could be better.

Customer review rating 4.4/5

Tassio A. Couples - 12/11/2019 Confirmed reviews ALL

We decided to go with Mercure due to it's amazing swimming pool area and its location. Both were incredibly good and actually exceeded expectations. The garage was a little bit annoying, as we often had to wait quite some time until we could retrieve our car. Regarding the room service, the available menu was not so broad and one of the two options that we chose was tasting very, very bad, to be honest. We didn't complain at first because we were tired and it was already late - but we presented our feedback during checkout and we were granted a free-pass for the parking lot, which was actually a good compensation. We had a small issue with the lift, but it's not worth a complaint, I am just pointing it out as I can write up to 8000 characters here lol We have enough reasons to come back one day! This hotel has enough potential to score a 9 out of 10 ;)

Dear Tassio, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General manager

Very nice hotel, but also quite expensive

Customer review rating 4.4/5

Vítor Business - 11/11/2019 Confirmed reviews ALL

The hotel infraestrutura is excellent, so is the service. Breakfast and lunch were delicious with great variety. The hotel is however very expensive. I would rather have the conference at a cheaper venue. Also, the pool was unfortunately under maintenance and although half of it was open there was construction noise and dirt close by.

Dear Vítor, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

great location, excellent food, friendly staff, but weak internet

Customer review rating 4.4/5

Anonymous Solo - 10/11/2019 Confirmed reviews ALL

liked the terrace + outdoor pool (in particular during the sunny days), liked the food during breakfast + lunch (in particular the fruits and freshly squeezed juices), staff was friendly + helpful (some did not speak English), rooms were tidy, but a bit old-fashioned, internet was a nightmare, my room was on the yard-side of the hotel (carpark) which did not look good at all

Dear Sven, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Very nice hotel in a good location

Customer review rating 4.4/5

Carson W. Business - 09/11/2019 Confirmed reviews ALL

Everything is good, except the Internet is very slow.

Dear Carson, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry about the Internet service, I will address this problem to better serve our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Wonderful experience staying at this hotel.

Customer review rating 4.4/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

The facility is beautiful. The food is excellent and the staff is very helpful.

Dear VEDA CATHERINE S., We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Amazing breakfast

Customer review rating 4.4/5

Eduardo G. Business - 07/11/2019 Confirmed reviews ALL

Breakfast full of options. Whether or not you have food restrictions, you will be able to find fine options. Things that can be improved are the bathroom amenities and the TV channels provider.

Dear Eduardo, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager
Customer review rating 4.4/5

Anonymous Solo - 04/11/2019 Confirmed reviews ALL

It was wonderful. The hotel is a nice place. It has good services.

Dear Andre, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General manager

Need to upgrade

Customer review rating 4.4/5

Francina L. N. Solo - 30/10/2019 Confirmed reviews ALL

Overall it was okay.. staff very kind and helpful. The hotel facilities need to be upgrade.. pretty rundown. Restaurant and food was excellent. I will encourage better management oversea specifically swimming pool area.

Dear Francina, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Great services and facilities

Customer review rating 4.4/5

Anonymous Business - 30/10/2019 Confirmed reviews ALL

Great meals. Comfortable rooms and remarkable pool.

Dear Gustavo, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager
Customer review rating 4.4/5

Felix W. Couples - 22/10/2019 Confirmed reviews ALL

All was very nice. Excellent room, great breakfast, location is marvellous.

Dear Felix, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Very nice service and facilities

Customer review rating 4.4/5

C Business - 21/10/2019 Confirmed reviews ALL

The facilities are as good as you can expect, with great restaurant for breakfast and more. And the staff, specially, are terribly nice and helpful. Wouldn't hesitate in coming back.

Dear Carlos, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Peaceful

Customer review rating 4.4/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

The best breakfast

Dear Ana Carolina, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Awesome hotel

Customer review rating 4.4/5

Anonymous Business - 01/10/2019 Confirmed reviews ALL

The room was clean and the staff is very nice. My only not do good experience was that the dish that I ordered in the restaurant (moqueca) had Lemon taste

Dear Marco, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Pretty average. Questionable upgrade

TripAdvisor rating 4.0/5

S_Just_S Couples - 22/09/2019 TripAdvisor review

Decent hotel. Nice pool area if a little small. Upgrade was to the executive floor where the rooms appear to be smaller if anything. Impossible to walk around the bed in a straight line. Most of the staff are pleasant enough. Restaurant is average and breakfast appears later then announced

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