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Mercure Salvador Rio Vermelho Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 11,012 reviews

ALLSAFE approved hotel

Mercure Salvador Rio Vermelho Hotel
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+ 20 Services

Hotel extras

  • Dog friendly hotel. Charges apply.

  • No charge for children aged 9 or under staying with their parents.

  • The travel agency on our deck arranges cultural tours of the region

  • Hotel in Salvador with infinity pool and sauna

  • Event room with capacity for up to 400 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Salvador Rio Vermelho Hotel

Rua Fonte do Boi 215
Rio Vermelho
41940360 salvador
brazil

Tel: +557131729200

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEP. LUIS EDUARDO MAGALHAES At 25km / 15.54 miles

  • By boat

    BOAT At 20km / 12.43 miles

GPS :-13.016515, -38.486417

Hotel services

RESTAURANTE CASARAO

Breakfast: 6.30am to 10am; lunch: midday to 3.30 pm; dinner: 7pm to 11pm

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Room service Additional charge
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 14 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 174 rooms
    • 9 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
    • German
    • Spanish
    • English
    • Portuguese
    • French
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
Access to property
  • PARECAR Additional charge
    • On site
    • Private
    • Valet parking
Well-being
  • Piscina com borda infinita
    • Outside
    • On site
  • ACADEMIA DE GINÁSTICA
    • On site
  • SAUNA
    • On site
Family
  • Services for children
    • Play area

Our accommodation(s)

The 174 spacious and welcoming apartments at the Mercure Salvador Rio Vermelho are set over seven floors. With a modern and sophisticated decor, the rooms have sea or city views. Non-smoking rooms: 174 / Rooms adapted for guests with reduced mobility: 3

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 270

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Salvador Rio Vermelho Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,012 reviews

TripAdvisor Rating 4.0/5

2,832 reviews

good stay

Customer review rating 4.5/5

Luis Business - 24/11/2021 Confirmed reviews ALL

good

Nice stay

Customer review rating 5.0/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL

Nice stay clean and great view on the ocean side. Bed did not have comforter asked for one and was brought to me immediately. I will stay again. Good breakfast buffet.

Regular

Customer review rating 2.5/5

Odon P. O. D. S. Couples - 17/11/2021 Confirmed reviews ALL

Regular

Customer review rating 1.0/5

David D. Business - 16/11/2021 Confirmed reviews ALL

Dear sirs, I booked my stay for 4 nights and had to leave the hotel after the 1st night. There were several issues - - bed was broken - safe didn’t work - door was stuck - having to kick the door in order to open - room given basically facing a wall ! I had requested sea view - the lady at the reception was very blunt and bash all days she couldn’t do anything ! With all the issues above I left the hotel and went to another where I had good bed, sea view, safe that worked, much better TV and in general much better service !

Well located

Customer review rating 4.5/5

Leonardo V. Couples - 09/11/2021 Confirmed reviews ALL

Located near by good restaurants. The hotel view is fantastic.

Pure Excellence

Customer review rating 5.0/5

Adam B. /. A. C. B. B. Couples - 02/11/2021 Confirmed reviews ALL

From the rooms with the sea view to the infinity pool. Breakfast is also fantastic. All the staff very welcoming and helpful. One of the staff even collected some laundry down the road for me. The hotel made the trip for us. It was also my birthday and they wrote a hand written note in English and left it in our room with cakes. What a nice touch! Would love to go back.

Well located and beautiful pool

Customer review rating 4.5/5

Renan Friends - 24/10/2021 Confirmed reviews ALL

Everything was good except for the pool food. The service was OK, but the hamburger was trash.

Well located!!! Nice swimming pool!!!

Customer review rating 4.5/5

Hugo H. Solo - 24/10/2021 Confirmed reviews ALL

First time in Salvador, good experience!

Well located, good breakfast. Service way under expectations for a Mercury

Customer review rating 2.5/5

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

Besides its good location and great breakfast, room and service were way below the level expected from a Mercury. Bathroom ceiling was in poor condition, curtains were stained and duvet has a small hole. Room service brought my order in a broken porcelain plate, with peaces of it covering my rice, good thing I noticed it in the first chew. Next day cleaning left the dirty dishes in the room, I complained with front desk but no one came to pick it up. Every day cleaning lady took the room glasses or used amenities but did no add new ones.

Great experience

Customer review rating 4.0/5

Deb Friends - 26/09/2021 Confirmed reviews ALL

Amazing pool and really friendly staff

Just 1 or Max 2*

Customer review rating 3.0/5

Jarosław Families - 19/09/2021 Confirmed reviews ALL

Some people from reception extremely rude. Very simple rooms, ibis miserable style. Good breakfast and nice staff there.

Bad Hotel

Customer review rating 1.0/5

Muhammad A. Z. Couples - 18/09/2021 Confirmed reviews ALL

I went to book with Agoda, fully paid. Reached hotel, agents claim payment is not yet received. I have to pay one more time. After that, the room assigned is twin bed , when obviously they see that we are couple coming here for holiday. Have to change room again. Hotel was old need improvement. All the furniture need to be change.

Boa Estadia

Customer review rating 4.5/5

Ana L. Business - 17/09/2021 Confirmed reviews ALL

Atendeu todas as expectativas.

Stay at the Mercure Hotel last week in Salvador

TripAdvisor rating 5.0/5

JF_Recife Business - 05/09/2021 TripAdvisor review

The hotel is well located in Salvador, the staff available 24h and the general manager follows carefully the hosts requirements. This time I was impressed by the welcoming counter team, as they were very dedicated, having a permanent eye to my arrivals and departures, always smiling and actiing in an extremely polite way. May I mention Mrs Paloma as I saw her name on her badge, she was really kind, and all her colleagues too.

Old rooms

Customer review rating 2.0/5

Tassia L. Business - 17/08/2021 Confirmed reviews ALL

The check-in lady was great. She made me felt like home...but that was it! When I arrived in my room...it was so disappointing! Old room, old bathroom with VERY OLD TOWELS and old sheets. The breakfast was okay. They have a vast breakfast.

Customer review rating 1.0/5

Ad Couples - 14/08/2021 Confirmed reviews ALL

The hotel facilities is in deplorable conditions. Also, the restaurant services were not good at all.

Nice hotel

Customer review rating 4.5/5

Patissier Friends - 14/08/2021 Confirmed reviews ALL

Nice point of view from the pool

Perfect place for a relaxing weekend with a great staff

Customer review rating 4.5/5

Bernard A. Couples - 10/08/2021 Confirmed reviews ALL

The building is kind of ugly but the service is great, the staff wonderful, the amenities right and the view beautiful. It is located in front of the sea, on a street with good restaurant options. A special award should go to the staff, very efficient in all aspects from check-in to check-out and extremely courteous.

Pretty average. Questionable upgrade

TripAdvisor rating 3.0/5

S_Just_S Couples - 22/09/2019 TripAdvisor review

Decent hotel. Nice pool area if a little small. Upgrade was to the executive floor where the rooms appear to be smaller if anything. Impossible to walk around the bed in a straight line. Most of the staff are pleasant enough. Restaurant is average and breakfast appears later then announced

My vacation home away from home =)

TripAdvisor rating 5.0/5

svelasquez2019 Couples - 11/09/2019 TripAdvisor review

I want to take the time to write this review on this property. My time that I spent there was excellent, the staff are professional and warming to there guests. Every time I go to Salvador Brazil this is my home for my vacation time. Keep up the great work on the hospitality, cleanliness and well groomed property . Keep up the great work management and staff . see you soon !!

Dear svelasquez2019, Thank you for taking the time to share your positive experience at the Mercure Salvador Rio Vermelho Hotel. We are happy to know that you enjoyed your stay and that we were able to make you feel at home. Rest assure that we are going to share your compliment with our staff. We look forward to welcome you again very soon. Sincerely, Steeve Morin General Manager

Our most recent 20 reviews

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