Mercure Salvador Rio Vermelho 4 stars

Customer review rating (ALL Rating) 4.4/5 2,357 reviews

Mercure Salvador Rio Vermelho - Image 1
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Mercure Salvador Rio Vermelho - Image 4
Rua Fonte do Boi 215, Rio Vermelho, 41940360 SALVADOR, Brazil

Description

Hotel extras

  • We are a pet-friendly hotel. Small pets are more than welcome. Booking fees apply.

  • 1 child up to 12 can stay for free when sleeping with parents.

  • Visit the travel agency in the hotel lobby for cultural tours in the Salvador region.

  • Hotel in Salvador with infinity pool and children's pool.

  • Event room with the capacity for up to 300 people, plus smaller rooms available for meetings.

Our accommodation(s)

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Hotel location

Mercure Salvador Rio Vermelho

Rua Fonte do Boi 215, Rio Vermelho
41940360 SALVADOR
Brazil

GPS:-13.01486, -38.48493

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAENDÚ RESTAURANT

Breakfast from 06:00 to 10:00 | Lunch from 12:00 to 15:30 | Dinner from 19:00 to 22:30

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,357 reviews

Customer review rating 4.0/5

Jacqueline A. C. Friends - Confirmed reviews ALL

The Mercure is a nice hotel. It has a pleasant ambience and the lobby is welcoming. The rooms are comfortable, however, the faucets in the bathroom require a little fiddling around to get the right water temperature. This was irritating when you just want a quick shower. Irons I the rooms would be nice, because the ironing room was hot and there was nothing to hang garments. Aside from that I would definitely return to the Mercure. It's in a great location.

Customer review rating 4.5/5

Barbara O. M. N. Couples - Confirmed reviews ALL

I loved my stay at Mercure Rio Vermelho. The employees are super nice and polite, the breakfast buffet is super complete and delicious, the location is awesome, next to cafes, restaurants and shops. There's a few beaches around the hotel which are amazing. The pool are is also amazing, I went there everyday during my stay. Special mention to Mauricio and Gilson who looked after us really well at the bar. The only downside was that the hotel was undergoing some maintenance so it was noisy from around 9am, and all afternoon. Besides that, spectacular stay and would 100% be back.

Customer review rating 4.5/5

Christopher F. Couples - Confirmed reviews ALL

My wife and I really enjoyed a recent stay at the Mercure Rio Vermelho. The first thing that grabbed our attention was the extremely friendly staff. They are fantastic. From check in to the wonderful staff who were very friendly, attentive, and helpful at the pool bar (Mauricio & Gilson). A great opportunity to mention the pool overlooking the ocean is really great.The breakfast was also very good with lots of great options. The room we had featured a view of the ocean and was very spacious. Although there were a few ageing things (particularly noticeable in the bathroom), the room had great WIFI and a big new smart TV. The only major downside was there were some maintenance works during our visit, with hammering and drilling starting at around 8-9am in the morning. Luckily, we had a busy schedule and it didn’t affect us as we were awake, otherwise it would be pretty annoying. Overall though, we really enjoyed our stay, and can’t wait to return soon! Thank you!

Dear Christopher F., Thank you for taking the time to share your experience at Mercure Salvador Rio Vermelho. We are delighted to hear that you and your wife enjoyed your stay and appreciated our fantastic staff, particularly Mauricio and Gilson, as well as the beautiful views from the pool. It is also wonderful to know that you found our breakfast offerings to your liking and enjoyed the spaciousness of your room. We sincerely apologize for any inconvenience caused by the maintenance works during your visit. Your feedback regarding the timing of these activities is valuable, and we will ensure that it is taken into consideration for future planning. We strive to create a pleasant environment for all our guests, and your input helps us in that endeavor. We look forward to welcoming you back on your next visit and hope to exceed your expectations even further. Best regards, Mercure Salvador Rio Vermelho

Customer review rating 3.5/5

Marilia A. R. L. Friends - Confirmed reviews ALL

good: well located, comfortable stay, nice swimming pool area, great breakfast. bad: wifi doesn't work properly, staff is not helpful enough, poor room amenities, room had a musty smell

Dear Marilia A. R. L., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location, comfort, pool area, and breakfast. However, we regret that your experience with the Wi-Fi, staff assistance, room amenities, and odor did not meet expectations. Your comments are valuable for our ongoing improvements. Goodbye and best regards, Mercure Salvador Rio Vermelho

Customer review rating 3.0/5

Taryn M. C. Solo - Confirmed reviews ALL

rooms need updating, ac is old as are bathrooms and grout.

Dear Taryn M. C., Thank you for your feedback regarding the condition of the rooms and the air conditioning. We appreciate your comments, as they are crucial for our continuous improvement. We are currently renovating all the bathrooms in the apartments. We hope that during your next stay, you can verify this improvement.Your observations will be taken into consideration as we strive to enhance our guests' experience. Sincerely, Mercure Salvador Rio Vermelho

Other web-users rate our hotel

  • 611 reviews 9.4/10 Location
  • 1,105 reviews 6.8/10 Room
  • 1,097 reviews 7.7/10 Service
  • 58 reviews 3.9/10 WiFi
  • 790 reviews 8.9/10 Breakfast
  • 408 reviews 9/10 Pool
  • 363 reviews 6.2/10 Cleanliness
  • 312 reviews 7.8/10 Food

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