Mercure Salvador Rio Vermelho Hotel 4 stars

The location is great, as well as the pool area, we’ve got great support from Mauricio who works at the pool bar as a waiter. The breakfast was also great. The room was not really new, the bathroom was not so great as well.

Final de semana top!

Check in was not fast as we expected . We arrived at 17:30 and we had to wait almost one hour to get our room . We were very disappointed!

Worst check-in process in the history of all check-ins with travel experience in more than 80 countries. Useless reception crew that acted as if we were homeless begging to stay inside... Checked in online first as suggested however, upon arrival, we needed to check in with contact and filling our all forms + representing all documents - what was the reason to check in online then??? Elevator button did not function during the entire stay so we needed to go up each time first before we can go down... Hotel room keycards needed reactivation EVERY SINGLE DAY!!! Really Mercure???

When we did our check in the front desk guy told us that due to Covid, room cleaning will occur only after 3 days. Considering that, we thought that the bathroom will be cleaned every day and only the room within 3 days, but it didn’t happen! This, as a suggestion, we would like to ask to change the wastebasket in the bathrooms because the ones without any sort of cover gets smelly and makes the bathroom stinks! In addition, they could let more than one toilet paper at the bathroom. I had to ask at the haul for one more. Despite this situation, our stay was good and pleasant.

Employees very helpful

Decent hotel. Nice pool area if a little small. Upgrade was to the executive floor where the rooms appear to be smaller if anything. Impossible to walk around the bed in a straight line. Most of the staff are pleasant enough. Restaurant is average and breakfast appears later then announced

I want to take the time to write this review on this property. My time that I spent there was excellent, the staff are professional and warming to there guests. Every time I go to Salvador Brazil this is my home for my vacation time. Keep up the great work on the hospitality, cleanliness and well groomed property . Keep up the great work management and staff . see you soon !!

Nice hotel, friendly staff, excellent breakfast, pool in front of the sea, easy walk to nearby restaurants, very clean and calm rooms, reasonable restaurant at hotel, and prices regular with others places

hotel well located in Rio Vermelho, near by some very good restaurants and bars.rooms are confortable and with all the items required breakfast is amazing!! A great place to stay for a couple of days

The equipment at the room need replacement as the proximity to the ocean deteriorate faster than average. The Lamp was rusty. Internet signal was poor.in my room (#2078). I notified the managemant but it was not possible to fix it.

I was in Salvador for work during the week and stayed at another hotel till Friday when I switched to Mercure Rio Vermelho for the weekend for leisure.. As I checked in I already realized I was going to have an amazing experience. The staff was so friendly and told me my room was a side view room and told me the price for a full view update which was minimal so I paid. When I got to my room the glass wasn't clear because it was closer to the ground floor and had mist from the ocean on the outside so I called downstairs and they immediately found a vacant room and came up personally and moved me into my new room. The infinity pool overlooking the sea was everything and the in pool bar and service was amazing. It is also perfectly located to many bars and restaurants which made it an amazing time for a first timer. Breakfast was amazing with a wide variety and quality espresso and coffee and the terrace overlooking the sea for breakfast was EVERYTHING esp after a hangover. All in all it was great experience.

The only negative aspect was the view of my room - I had a city view meaning parking lot :( Breakfast excellent - but 1 of the ladies that work making tapioca and eggs needs to be talked to a smile is 100% important my first breakfast in the hotel I would refer to the breakfast lady as the Nazi Breakfast lady - all other ladies the one wearing Bahiana dress was phenomenal - great spirit and extra helpful.

I stayed at the Mercure Rio Vermelho for three nights in September 2017, and it is a nice hotel centrally located in the lively neighborhood of Rio Vermelho outside of the historic town center of Salvador. The hotel staff are very friendly and hospitable, and service at the hotel is very good (with a very nice breakfast with lots of choices and the gym is also well-equipped). The hotel rooms are kept very clean though the hotel rooms and bathrooms could probably use an upgrade and update to furniture etc.

My only complaint is about the wi-fi connection, wich practicaly does not work in the rooom. I was on the third floor and I had to go outside my apartment to be connected. That was very uncomfortable.