ibis Etampes 3 stars

Customer review rating (ALL Rating) 4.5/5 891 reviews

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Description

Hotel extras

  • Hotel located in the downtown area

  • Private underground car park

  • Hotel near the RER C station

  • Filtered water fountain available at the hotel

  • Bar with 24-hour catering options

Our accommodation(s)

Hotel location

ibis Etampes

14 rue du Rempart
91150 ETAMPES
France

GPS:48.436063, 2.165066

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ VOUS

Come and relax, eat and drink... The ideal place for work, rest and play.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  891 reviews

TripAdvisor Rating  4.0/5  314 reviews

Mostly great

Customer review rating 4.0/5

Edwin Solo - Confirmed reviews ALL

Good food and friendly staff. However, I found it annoying that I could not turn on air conditioning. With the cost of rooms I would expect to be able to do this. The staff were unable unwilling to help fix it except saying they would send a mechanic the next day when I would be checking out. I personally have trouble sleeping and a cold room tends to help me sleep.

Dear COLIN J., We very much appreciate your comments regarding your stay at the ibis Étampes. We are sorry for the inconvenience with the air conditioning. Indeed, due to the very low temperatures last week, we have deactivated the air conditioning to ensure the general comfort of our customers. We understand that this can be a hassle, especially if you have preferences for a cooler room. We will make sure to communicate better about this and find a suitable solution if this happens in the future. We hope to have the pleasure of welcoming you again for a perfect stay! Best regards - Constance - Front office manager

No a/c no working phone.

Customer review rating 1.5/5

Elijah H. Business - Confirmed reviews ALL

No ac, no working ventilation fan. I slept badly, had to have the window open with middle of the night loading/unloading by the hotel keeping .e up. Tried calling reception, phone doesn't work. No dial tone, nothing.

Dear ELIJAH H., Thank you for taking the time to tell us about your experience at the ibis Étampes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Constance - Front office manager

Good location, comfortable stay

Customer review rating 4.0/5

Mrs M. Couples - Confirmed reviews ALL

Overall we were happy with our stay at the Ibis, a comfortable room with good wifi and amenities.

Dear Madam G., We thank you for your detailed feedback following your stay at the ibis Étampes. We are delighted to know that you appreciated the comfort of your room, as well as the quality of the wifi and the simplicity of our reservation process. We would like to apologize for forgetting the floor mat and towels at the start of your stay. We are pleased to have been able to rectify this quickly after your request, and rest assured that we will ensure that this does not happen again. Regarding the loyalty program, we understand your comment on the offer of only one drink for a couple. Finally, we regret that the welcome did not live up to your expectations this time, especially compared to your previous stays. We pride ourselves on providing friendly service, and we will redouble our efforts to ensure a more positive experience during your next visit. Looking forward to welcoming you again. Best regards, Constance - Front office manager

The perfect "overnight" for a trip to the south

Customer review rating 4.5/5

Peter Couples - Confirmed reviews ALL

A welcoming little chain hotel with easy links to N20 and A10 for your onward journey. Reasonably priced fuel at nearby sources, including a large supermarket. Comfortable rooms and a good breakfast.

Dear PETER, We very much appreciate your comments regarding your stay at the ibis Étampes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Constance - Front office manager

Comfortable and cosy

Customer review rating 5.0/5

Elizjah Families - Confirmed reviews ALL

We had a great experience in this hotel.

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Other web-users rate our hotel

  • 194 reviews 8/10 Location
  • 391 reviews 6.8/10 Room
  • 440 reviews 9.5/10 Service
  • 5 reviews 8.1/10 WiFi
  • 212 reviews 8.2/10 Breakfast
  • 173 reviews 8.6/10 Cleanliness
  • 32 reviews 4/10 Amenities

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