Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.4/5 499 reviews

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Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  499 reviews

TripAdvisor Rating  4.5/5  6,562 reviews

Certificate of excellence 2023

Convenient

TripAdvisor rating 5.0/5

Trip62979265019 TripAdvisor review

Convenient hotel with everything under 1 roof. Always my choice of hotel with so many shops, shopping mall and food around the hotel area plus the super good breakfast selection, hi tea and canapés and drinks. I literally can have all my 3 meals inside the hotel 🤭 Best is very attentive and always ensure there’s drink on the table for me. Can see that the hotel is constantly upgrading to keep up with the time. This time back I can see more renovated area at the front area.

Convenience and Comfort with a Healthy Start

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I recently stayed at this hotel and was impressed by its extremely convenient location. With a McDonald's, Starbucks, 7-Eleven, and a variety of street food options just around the corner, everything you need is within easy reach. The rooms are notably spacious, offering plenty of room to relax. A highlight of my stay was the breakfast, which included healthy options like Greek yogurt and chia seeds, perfect for starting the day right. However, one area for improvement would be the cleanliness of the toilet, which could use a bit more attention and the service of the restaurant. Overall, the convenience, room size, and healthy breakfast options make it a great choice for travelers.

Dear Chang Meng L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager Novotelbangkokplatinum.com

Novotel Platinum Bangkok

Customer review rating 5.0/5

Arleen A. Business - Confirmed reviews ALL

Good stay

Dear Rolando A., Thank you so much for taking your valued time to post such a glowing review on the satisfaction survey. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum for your preferred hotel in Bangkok, we do hope to have the pleasure of welcoming you back again. Kind regards, Alin U. Guest Experience Manager Novotelbangkokplatinum.com

A Home Away From Home ♥️

TripAdvisor rating 5.0/5

Teenz_2024 Solo travel - TripAdvisor review

It was my first solo travel when I booked in this hotel, and I must say, i never felt alone during my trip. They’ve been checking on me how I was going and if I need anything from time to time. I felt the care and consideration. The whole team is great! 👌🏻 The location is perfect! Accessible to the Platinum Mall and Pratunam Night Market, there is a direct access to both. Also a covered bridge walk to Centralworld and BIG C, a 5-minute walk, so convenient. There are also food stalls around platinum mall if you want to try local foods. The food choices in the breakfast buffet were superb as well. I will definitely booked in this hotel on my next visit to BKK.

Dear Tennz_2024, Thank you for sharing such a heartfelt review! We’re thrilled to hear that your first solo trip felt like home at Novotel Bangkok Platinum Pratunam. It’s wonderful to know our team’s care and attention made you feel so comfortable and supported throughout your stay—just like family. With our unbeatable location near Platinum Mall, Pratunam Night Market, and the easy access to CentralWorld and Big C, it sounds like you enjoyed the full experience of Bangkok right at our doorstep. We’re also delighted that you loved our breakfast buffet, crafted to kick-start each day with a wide variety of delicious options. We look forward to welcoming you back soon for another memorable stay—it would be our pleasure to be your “home away from home” in Bangkok once again! Warm regards, Pranravich L Director of Rooms

Best Location for Shopping

TripAdvisor rating 5.0/5

melvel79 TripAdvisor review

Location is excellent---adjacent to Platinum mall and connects to the Skybridge making several malls easily accessible. The room is clean and spacious. Breakfast buffet was top-notch. Most of the staff we encountered were very helpful and pleasant to deal with. Overall, I highly recommend.

Dear melvel79, Thank you for your fantastic review! We’re thrilled to hear that our unbeatable location next to Platinum Mall and the convenient Skybridge access to other shopping hotspots made your stay even better. It’s wonderful to know you enjoyed the clean, spacious room and our breakfast buffet, and we’re especially delighted that our team’s warm hospitality left a positive impression. Your recommendation means the world to us, and we can’t wait to welcome you back for another exceptional stay in Bangkok’s shopping paradise! Warm regards, Pranravich L Director of Rooms

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Other web-users rate our hotel

  • 2,093 reviews 9.6/10 Location
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  • 1,666 reviews 8.9/10 Service
  • 26 reviews 7.6/10 WiFi
  • 625 reviews 7.5/10 Cleanliness
  • 559 reviews 8.8/10 Breakfast

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