Novotel Manila Araneta City 4 stars

Customer review rating (ALL Rating) 4.7/5 2,775 reviews

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Description

Hotel extras

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 meeting rooms, 7-floor event garden & tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Pool side

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Our Large, well designed Executive Suite includes 1 King bedroom and a separate living room. Offers luxurious bathroom amenities and free local calls. Up to 2 adults and 2 children.

  • Views:

    City View or Pool side

Max. number of persons
5
Area
From 59 m² / 635 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Manila Araneta City

General Aguinaldo Avenue, Araneta City, Quezon City
0810 Manila
Philippines

GPS:14.619989, 121.054251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • MNL Additional charge
  • NAIA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 396 rooms
  • 2 rooms for people with reduced mobility
  • 20 family rooms
  • 40 connecting rooms
  • 401 non-smoking rooms
  • 25 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

6 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

12 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

In Balance Pool

  • Outside
  • On site

In Balance Pool

  • Outside
  • On site

In Balance Fitness

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 348 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 1.13 € 80 PHP Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

In-House Guest Parking (1 car)

GPS:14.619989, 121.054251

Parking information

  • On site
  • Indoor parking
  • Private
  • 348 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

In-House Guest Additional Car

Additional charge

GPS:14.619989, 121.054251

Parking information

  • On site
  • Indoor parking
  • Private
  • 348 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 2.13 € 150 PHP Per unit

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

Redefine the high life and bask under the tropical sun in this casual pool bar by day, and be seen as it transforms into the trendiest outdoor club at night. Groove to the beats of the resident DJ and experience how we party this side of town.

Private and exclusive, our privileged guests get to enjoy the distinct bespoke services: unique buffet spread, afternoon tea, cocktails and use of the business center facilities while enjoying the panoramic view of Manila's skyline.

Beat the heat in Manila with a refreshing treat from our gelato and pastry shop on the ground floor. Grab a cone of our homemade gelato made from natural ingredients and with no preservatives, or take a break in the seating area and indulge.

Food Exchange Manila brings the effervescence of a food market onto your plate featuring an array of fine cuisines prepared in an interactive culinary theatre. Its modern intricate decor is inspired by Philippine beauty and diversity.

There is much more to the flavor of Indian food than just the heat. We are taking your palates on a flavorful journey to experience signature dishes full of strong flavors and mouthful bursts of spicy, sweet, smokey, and savory tastes.

The 6th Manila

The 6th Pool Bar & Lounge is a go-to hotspot in Quezon City. After a game or a concert at the Smart Araneta Coliseum next door, locals gather here to celebrate and wind down.

Bar Type
POOL BAR
Capacity
200
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

The 6th Pool Bar & Lounge is a go-to hotspot in Quezon City. After a game or a concert at the Smart Araneta Coliseum next door, locals gather here to celebrate and wind down.

Whether you seek frolicking poolside fun or peaceful relaxation, find both at Novotel Manila Araneta City. On one side of the hotel sits the adult pool, where grown-ups enjoy the serenity while sipping cocktails from the bar. The kiddie pool, on the other

It's easy to stay in shape - body and soul - at Novotel. Get your heart pumping on advanced cardio machines at the gym. After a good workout, unwind in our spa or outdoor pools.

For luxurious massages and treatments, head to the In Balance Spa, where our beauty experts pamper you from head to toe.

Our Grand Ballroom can accommodate 1000 people in a round table set up and may be divided into 3 function rooms for smaller groups. We also offer a Bridal Garden, a 2,500 m² outdoor wedding venue offering exclusivity and exceptional city views

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,775 reviews

Customer review rating 5.0/5

Christine A. S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed your time at our hotel and appreciated the courteous service provided by our staff. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Andyo A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you and your family had an excellent staycation to celebrate your son's birthday. It is always our pleasure to provide memorable experiences for our guests. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 4.5/5

Allan O. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and had a great overall experience. We appreciate your comments and will take them into consideration for future improvements. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Jay A. A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay was made memorable by the exemplary service provided by our Premiere Lounge team. Your kind words will certainly be shared with them. We thank you again for your feedback and for recognizing the hard work and dedication of our staff. We look forward to welcoming you back to our hotel for another enjoyable stay. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Jerome M. O. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are pleased to hear that you had another great stay with us. Your continued patronage is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Myra Brand Experience Team

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed your time at our hotel and appreciated the courteous service provided by our staff. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Andyo A. Families - Confirmed reviews ALL

Me, my wife, and son, spent an overnight with Novotel Manila Araneta. Well spent vacation!

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you and your family had an excellent staycation to celebrate your son's birthday. It is always our pleasure to provide memorable experiences for our guests. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 4.5/5

Allan O. Families - Confirmed reviews ALL

The two day stay was a great experience overall, with just a few hiccups with the elevators and check in queue, and less than authentic champorado which my mom wants to be as real as it gets...

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and had a great overall experience. We appreciate your comments and will take them into consideration for future improvements. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Jay A. A. Families - Confirmed reviews ALL

I would like to share my appreciation for the Premiere Lounge team of Novotel Manila Araneta City during my stay from October 31 to November 1. As always, the experience was made extra special because of the people behind the service. A big thank you to Janina, Hannah, Henry, Joshua, Armin, Allen, Apple, Dance, Jana, and Ashley for your warmth, attentiveness, and genuine hospitality. What I appreciate most about the team is how you make guests feel welcome and comfortable. It's not just about providing excellent service, but also about the little things: the friendly greetings, thoughtful gestures, attention to detail, and the effort to make every interaction personal. It's always a pleasure spending time at the Premiere Lounge because of the welcoming atmosphere you create. Your consistency and dedication make a difference, and it's something I genuinely look forward to every time I visit Novotel. Thank you for another wonderful experience. Please know that your efforts are appreciated, and I hope this feedback reaches each of you and recognizes the great work you do. Keep up the excellent service, Premiere Lounge team!

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay was made memorable by the exemplary service provided by our Premiere Lounge team. Your kind words will certainly be shared with them. We thank you again for your feedback and for recognizing the hard work and dedication of our staff. We look forward to welcoming you back to our hotel for another enjoyable stay. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Jerome M. O. Families - Confirmed reviews ALL

It was a great stay again.

Dear Valued Guest, Thank you for your kind feedback. We are pleased to hear that you had another great stay with us. Your continued patronage is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Jerry O. Solo - Confirmed reviews ALL

​A very satisfying stay with excellent value for money. The location is incredibly convenient for shopping, and the breakfast buffet was a highlight with a fantastic variety of choices.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the variety offered at our breakfast buffet. We look forward to welcoming you back. Sincerely, Myra Brand experience Team

Customer review rating 5.0/5

Gerardo C. Families - Confirmed reviews ALL

My best experience will be the friendly staff and the cleanliness of the hotel.

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you appreciated our location, friendly staff, and the cleanliness of our hotel. Your kind words encourage us to continue providing excellent service to our guests. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 4.5/5

Michael A. C. Families - Confirmed reviews ALL

Celebrated my wife's birthday with an overnight stay here. The hotel is near her family and has great access to the mall and restaurants. Staff are very friendly and accommodating, and the room is comfortable, clean, and child-friendly. No bad experience at all, highly recommended!

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is also wonderful to know that our team made your wife's birthday celebration special. Your recommendation is greatly appreciated, and we look forward to welcoming you back. Sincerely, Myra Brand Experience Team

Customer review rating 3.5/5

Allan L. Families - Confirmed reviews ALL

We had a pleasant experience overall, however, we found the excutive lounge a bit lacking in terms of food during our stay. The staff were excellent and very helpful with our requests.

Dear Valued Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff. Your comments about the executive lounge offerings have been noted, and we will continue to evaluate our services to enhance our guests' experiences. We hope to welcome you again. Sincerely, Myra Brand experience Team

Customer review rating 4.5/5

Louraine M. C. Families - Confirmed reviews ALL

My Family had a great time.. the food are superb.. will definitely comeback

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the food and the central location of our hotel. We look forward to welcoming you back in the future. Sincerely, Myra Brand Experience Team

Customer review rating 2.5/5

Deborah H. Families - Confirmed reviews ALL

I actually enjoyed the hotel and the lounge access but was very dissappointed with the room set up. No extra bed was in the room upon arrival even though this was pre-arrange and confirmed by the hotel. The birthday cake for my daughter was also not in the room upon arrival. It wasn't very good or nice to have to keep following up with the team. Although it was all corrected quickly, it was unpleasant having to be the one to chase and follow up.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the hotel and the lounge access. We sincerely apologize for the inconvenience you experienced with the room setup and the birthday cake arrangement. It is our priority to ensure that all special requests are fulfilled accurately, and we regret that this was not your experience. We appreciate your understanding and hope to provide you with a more seamless experience in the future. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Josefina L. B. Business - Confirmed reviews ALL

Extremely Satisfied. All staffs are nice & helpful.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our team to be nice and helpful. We appreciate your feedback and look forward to your next visit. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Devie R. R. Families - Confirmed reviews ALL

I really enjoy my stay, i slept comfortably. So comfy bed

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay and found the bed comfortable. We look forward to welcoming you again. Sincerely, Myra Brand Experience Team

Customer review rating 3.5/5

Resty A. Families - Confirmed reviews ALL

good one!

Dear Valued Guest, Thank you for taking the time to share your experience. Your feedback is invaluable as it helps us identify areas where we can improve. We hope to welcome you again. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

B. J. B. J. Families - Confirmed reviews ALL

Comfortable to stay

Dear Valued Guest, Thank you for your feedback regarding your stay with us. We are delighted to hear that you had a comfortable stay. We look forward to welcoming you back in the future. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Cecil A. Families - Confirmed reviews ALL

lots of good food, clean rooms. just had 1 night stay recently

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that your children enjoyed their stay and that you appreciated our dining options and clean accommodations. We look forward to welcoming you back for another enjoyable experience. Sincerely, Myra Brand Experience Team

Customer review rating 4.5/5

Camille B. Families - Confirmed reviews ALL

We truly enjoyed our stay at Novotel! The hotel made our experience extra special by giving my husband a complimentary birthday gift, which we greatly appreciated. Our 4-year-old daughter especially enjoyed the Kids Club and swimming pool. Unfortunately, she accidentally slipped and bumped her head inside the bathroom. I requested some ice, and the hotel staff also kindly offered the assistance of their in-house nurse, although I declined as I was able to manage the situation myself. We appreciate their concern and prompt assistance. Overall, we had a wonderful family stay, and we are grateful for the thoughtful gestures and hospitality. Thank you, Novotel, for making our stay memorable!

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your time with us and that your husband's birthday was made special with a complimentary gift. It is also wonderful to know that your daughter had a great time at the Kids Club and swimming pool. We appreciate your understanding regarding the unfortunate incident in the bathroom, and we are pleased to hear that our staff was able to assist you promptly. We are grateful for your kind words about our hospitality and thoughtful gestures, and we look forward to welcoming you and your family back for another memorable stay in the future. Sincerely, Myra Brand Experience Team

Customer review rating 4.0/5

Divine R. Couples - Confirmed reviews ALL

Swift check-in experience. Clean facilities. Nice superior room. It was a comfortable overnighf, stay though bathroom amenities are not complete. It was just not satisfying to see that served coffee had a wooden stirrer instead of a teaspoon considering it’s a 4-star hotel.

Dear Valued Guest, Thank you for sharing your experience regarding your recent stay. We are pleased to hear that you had a comfortable stay. We appreciate your observations about the bathroom amenities and the coffee stirrer and will take them into consideration for future enhancements. We hope to welcome you again soon. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Richard H. Couples - Confirmed reviews ALL

We stay here a few times per year when in Quezon city. The staff never disappoints.

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you find our accommodations comfortable and that our staff consistently meets your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Sincerely, Myra Brand Experience Team

Customer review rating 5.0/5

Ma. J. A. Solo - Confirmed reviews ALL

Very satisfied. I am given free early check in. It meant a lot to me as I came from a province and need to rest for the event Im attending in the evening.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff to be polite and helpful, and that the early check-in contributed positively to your experience. We look forward to welcoming you back soon. Sincerely, Myra Brand Experience Team

Other web-users rate our hotel

  • 884 reviews 9.7/10 Location
  • 1,347 reviews 8.3/10 Room
  • 1,922 reviews 9/10 Service
  • 39 reviews 7.5/10 WiFi
  • 695 reviews 8.6/10 Food
  • 672 reviews 8.8/10 Cleanliness
  • 535 reviews 9.3/10 Breakfast
  • 446 reviews 7.4/10 Amenities

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