Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,226 reviews

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Description

Hotel extras

  • Minutes away from Yas Island attractions and Sheikh Zayed Grand Mosque.

  • Dedicated events floor with 9 meeting rooms and modern technology.

  • 5 restaurants, gym, salon, kids' play area, and relaxing spa.

  • Stunning Grand Mosque views and breathtaking Abu Dhabi skyline.

  • Perfectly designed for both business trips and leisure stays.

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,226 reviews

Customer review rating 5.0/5

Collin G. Families - Confirmed reviews ALL

The night reception person El was extremely helpful and pleasant

Dear Collin G., Thank you for your kind words regarding our location and the exceptional service provided by our night reception staff. We are delighted to hear that your experience met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 2.0/5

Sajip S. S. A. M. Business - Confirmed reviews ALL

I had a generally pleasant experience. The hotel's location is excellent, situated in a quiet area with convenient access to nearby attractions. The breakfast facility was very good, offering a satisfying variety of options. However, there were some maintenance and housekeeping issues. On the last day of my stay, my room was not cleaned. Additionally, the toilet flush had a continuous water leakage, and water leaked from the shower area, leaving the bathroom floor wet. Addressing these issues would greatly improve the overall guest experience.

Dear Sajip S. S. A. M., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our location and the breakfast options we provide. However, I sincerely apologize for the maintenance and housekeeping concerns you experienced during your visit. It is our goal to ensure that every guest enjoys a comfortable stay, and I appreciate your comments, as they help us identify areas for improvement. Rest assured, we will review the issues you mentioned to enhance our services in the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you back for an improved experience. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Khalifa A. Business - Confirmed reviews ALL

Peaceful

Dear Khalifa A., Thank you for your positive feedback. We are delighted to hear that you found your stay to be peaceful. It is always our aim to provide a tranquil environment for our guests. Goodbye and best wishes, Novotel Abu Dhabi Gate

Customer review rating 2.0/5

Dina M. M. A. A. Families - Confirmed reviews ALL

the room was empty no toothbrush not slipper towels not enough no tea or coffee . the sofa in the room has big stain and had bad smell .

Dear Dina M. M. A. A., Thank you for your feedback. I regret to hear that your experience did not meet your expectations regarding room amenities and cleanliness. Your comments are valued, and I assure you that they will be reviewed with our team to enhance our services. Goodbye, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Ahmed A. Business - Confirmed reviews ALL

I unfortunately forgot the employee name. he is north African. probably Moroccan. He was very helpful and very welcoming person.

Dear Ahmed A., Thank you for your kind words regarding our receptionist. We are delighted to hear that you found our staff to be helpful and welcoming. Your feedback motivates us to maintain high service standards. Best regards, Novotel Abu Dhabi Gate

Other web-users rate our hotel

  • 489 reviews 8.4/10 Location
  • 2,180 reviews 8.7/10 Room
  • 3,795 reviews 9.5/10 Service
  • 30 reviews 6.1/10 WiFi
  • 1,386 reviews 9.2/10 Cleanliness
  • 614 reviews 9.3/10 Food
  • 469 reviews 9.4/10 Breakfast
  • 27 reviews 8.9/10 Bar

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