Sofitel Rabat Jardin des Roses 5 stars

Customer review rating (ALL Rating) 4.8/5 276 reviews

Sofitel Rabat Jardin des Roses - Image 1
Sofitel Rabat Jardin des Roses - Image 2
Sofitel Rabat Jardin des Roses - Image 3
Sofitel Rabat Jardin des Roses - Image 4
Avenue Imam Malek, Impasse Souissi, Souissi district, 10000 RABAT, Morocco

Description

Hotel extras

  • A 10-minute drive from Rabat International Airport

  • Large capacity on-site private parking with valet parking and video surveillance.

  • An 8-hectare garden, two heated pools, and a tennis court - the ideal setting for events

  • Close to the capital's historic monuments, cultural landmarks, and major parks

  • Club Millesime offers all-day benefits and personalized service

Our accommodation(s)

Hotel location

Sofitel Rabat Jardin des Roses

Avenue Imam Malek, Impasse Souissi, Souissi district
10000 RABAT
Morocco

GPS:33.990235, -6.837755

Telephone
Fax +212 5376-71492

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  276 reviews

Customer review rating 4.5/5

Talal A. A. Business - Confirmed reviews ALL

Dear SOFTEL RABAT JARDIN ROSES Management, I would like to express my sincere appreciation for the excellent experience I have had during my stay at your hotel from the 1st of April until the 16th. First, I would like to thank the management and the entire team for their professionalism, hospitality, and the high standard of service consistently provided throughout my stay. It truly reflects the quality and reputation of Sofitel. A special thanks goes to Mr. Hassnaa Taubi, Guest Relations Manager, for his outstanding support and attentiveness. I would also like to extend my gratitude to Ms. Hassnaa, Front Desk Manager, for her exceptional cooperation, professionalism, and warm attitude. Her approach made a significant difference in my overall experience. I would also like to thank the housekeeping team for their efforts in maintaining the room in excellent condition, as well as the concierge, security staff, and the restaurant team for their professionalism. In particular, I would like to mention Ms. Nawal from the breakfast restaurant staff. She is very kind, energetic, and always welcoming with a genuine smile. Her positive attitude adds great value to the guest experience. As part of my feedback, I would like to highlight a couple of minor points for improvement: The minibar service could be more consistent, as items—especially coffee capsules—were not always properly replenished. The pastries placed in the suite should be refreshed daily and not left for more than one or two days. Overall, my stay has been very pleasant, and I truly appreciate the efforts of your team in making it comfortable and memorable. Thank you once again, and I look forward to staying with you again in the future. Kind regards, Talal A.

Dear Mr. A., Thank you very much for taking the time to share your detailed feedback following your recent stay with us from April 1st to April 16th. We are truly delighted to learn that your overall experience was so positive and that our team’s professionalism, hospitality, and service standards met your expectations. Your kind words are a great source of motivation for all of us. I would like to personally thank you for recognizing the efforts of our team members. Your appreciation will be warmly shared with Mr. Hassnaa Taubi, Ms. Hassnaa, Nawal, as well as with our housekeeping, concierge, security, and restaurant teams. It is always rewarding to know that their dedication contributed to making your stay memorable. We also sincerely appreciate your constructive feedback regarding the minibar service and the refreshment of pastries in the suite. Please rest assured that these points have been shared with the relevant departments, and corrective measures are being reinforced to ensure a more consistent experience moving forward. It was a pleasure having you with us, and we are very much looking forward to welcoming you back to Sofitel Rabat Jardin des Roses in the near future. Kind regards, Sofitel Rabat

Customer review rating 5.0/5

Saad A. Business - Confirmed reviews ALL

It’s was very nice staying I had a unique experience with the staff in the reception team they were so helpful and friendly specifically Hassna and Naoual

Dear M.A., Thank you very much for your kind feedback. We are delighted to hear that you had such a pleasant stay and that our reception team contributed to making your experience unique. Your special mention of Hassna and Naoual is truly appreciated, and we will be sure to share your kind words with them. We look forward to welcoming you back for another memorable stay. Warm regards, Guest Relations Team

Customer review rating 4.5/5

Nina T. Business - Confirmed reviews ALL

Breakfast was understaffed, otherwise the hotel was great.

Dear Nina T., Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you found the hotel comfortable and clean, and that you had an overall pleasant experience. We also appreciate your comment regarding the breakfast service. Please accept our apologies for any inconvenience caused due to understaffing. Your feedback is valuable and will be shared with the concerned team to ensure improvements are made. We hope to have the pleasure of welcoming you again soon for an even better experience. Kind regards, Sofitel Rabat Jardin des Roses Team

Customer review rating 3.0/5

Kabil E. F. Business - Confirmed reviews ALL

After more than decade of visiting this Hotel . I was refused to access the Lounge. Very Sad !!

Dear Mr.ElFoulani, Thank you for your loyalty over the years and for taking the time to share your feedback. We are truly sorry to hear about your disappointment regarding the access to the Club Millésime. Please allow us to clarify that, in accordance with the new agreement between Royal Air Maroc and our establishment, access to the Club Millésime is no longer included under the associated benefits. We fully understand how frustrating this change may be, especially after many years of enjoying this privilege, and we sincerely regret any inconvenience caused. We truly value your continued trust and hope to have the pleasure of welcoming you again soon. Warm regards, Sofitel Rabat Team

Customer review rating 4.5/5

Nizar H. Business - Confirmed reviews ALL

Ms Hassnah was very helpful and prompt

Dear M.H., Thank you very much for your kind words. We are delighted to hear that you found your stay wonderful and comfortable. Your special mention of Ms. Hasnaa is truly appreciated. She will be very happy to know that her helpfulness and prompt service made a positive impact on your experience. We look forward to welcoming you again soon. Warm regards Sofitel Rabat Team

Other web-users rate our hotel

  • 319 reviews 9.6/10 Location
  • 287 reviews 8.8/10 Room
  • 2,438 reviews 9.7/10 Service
  • 595 reviews 9.8/10 Food
  • 539 reviews 9.7/10 Vibe
  • 244 reviews 9.1/10 Amenities
  • 195 reviews 9.8/10 Breakfast
  • 172 reviews 9.9/10 Bar

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