SO/ Vienna is the perfect base for design-savvy travelers and offers 182 designer rooms and elegant suites on floors 6 to 17. All rooms and suites have spectacular views over the rooftops of Vienna, the Danube Canal and the capital's most famous landmarks. The minimalist color concept and refined interior design create a modern and elegant atmosphere.
SO/ Vienna offre une vue spectaculaire sur Vienne et la cathédrale Saint-Étienne. Les bars atypiques du canal du Danube ne sont pas seulement fréquentés par les locaux en quête de soleil. Découvrez le style de vie et la culture viennoise. Promenez-vous le long du canal pour admirer le street art et visitez la vieille ville et ses attractions. Le Prater de Vienne est également proche du SO/ Vienna et invite à la découverte.
What makes Vienna unique is the successful combination of tradition and modernity: contemporary architecture that is harmoniously integrated into historic buildings, as well as a young, dynamic art scene.
Between design and style, SO/ Vienna is an avant-garde masterpiece by architect Jean Nouvel that is further enhanced by an art installation by Pipilotti Rist. Experience a stay within a true work of art.
Christian E. Klaus, Hotel Management
Limited time offers and seasonal promotions are available. Visit our website to discover the latest exclusive experiences and attractive special packages.
Hotel extras
All hotel rooms and suites offer an impressive view over the rooftops of Vienna.
Ideal location in the heart of the city
Spa with sauna, steam bath, whirlpool, relaxation area and gym (complimentary access)
The LOFT Restaurant, Bar & Lounge with 360° views of the city
Eight meeting rooms for every occasion with natural lighting
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Classic room – view of the Ferris wheel, lower floors, queen-size bed
, Room 2 :
Superior – Ferris wheel view, upper floors, queen-size bed
Room
Classic room – view of the Ferris wheel, lower floors, queen-size bed
Photo out of - Classic room – view of the Ferris wheel, lower floors, queen-size bed
The Classic Room, on floors 6-9, offers a close-up feel of the city. Jean Nouvel’s calm design creates an intimate atmosphere and draws the eye to Vienna. Facing the Vienna Giant Ferris Wheel, it captures the city’s gentle rhythm.
Superior – Ferris wheel view, upper floors, queen-size bed
Photo out of - Superior – Ferris wheel view, upper floors, queen-size bed
Superior rooms on floors 10–17 offer a more generous Classic experience, with stunning views over Vienna’s skyline and the iconic Ferris wheel. Their elegant, understated design keeps the focus on the panorama — more light, more sky.
Deluxe – Cathedral view, lower floors, king-size bed or 2 twin beds
Photo out of - Deluxe – Cathedral view, lower floors, king-size bed or 2 twin beds
The deluxe rooms on central floors 6-9 have views of the Vienna skyline and St. Stephen's Cathedral that immerse in the city's vibrancy. Soft shades of gray and clear lines create a subtle atmosphere that lets the beauty of Vienna speak for itself.
Photo out of - Corner – Ferris wheel view, 2 queen-size beds
The corner room offers a breathtaking view of the Vienna skyline, including the famous Ferris wheel. Jean Nouvel's geometry allows light to shape the room. An open, bright environment for those who want to see more.
Executive Cathedral view upper floors king size bed or 2 twin beds
Photo out of - Executive Cathedral view upper floors king size bed or 2 twin beds
From floors 10 to 17, the Executive Room offers sweeping views of St. Stephen’s Cathedral and Vienna’s rooftops. Jean Nouvel’s minimalist play of light and reflection creates complete calm inside, while the city outside feels vividly present.
Photo out of - Junior Suite – Ferris wheel view, king-size bed
The spacious, bright junior suite offers a breathtaking panoramic view of Vienna and the Ferris wheel. Clean lines meet modern comfort, creating space to relax and inspire. A suite for those who prefer simple elegance over splendor.
Black Deluxe Suite with Danube Canal view king size bed
Photo out of - Black Deluxe Suite with Danube Canal view king size bed
Dark, reflective and bold, the Black Deluxe suite transforms Jean Nouvel's play with light and contrast into pure emotion. Overlooking the Danube Canal, this suite is like your own private art installation - intimate, atmospheric and unmistakably SO/.
Executive Suite St Stephens Cathedral View King Bed
Photo out of - Executive Suite St Stephens Cathedral View King Bed
High above the city, this Executive Suite opens onto sweeping views of St. Stephen's Cathedral, framed by clear, iconic architecture. Light, lines and reflections create a calm, bright retreat where Vienna feels endless.
Presidential Suite 270 degree panoramic skyline view king size bed
Photo out of - Presidential Suite 270 degree panoramic skyline view king size bed
The top floor presidential suite offers a 270° panoramic view of Vienna - a cinematic skyline framed by Jean Nouvel's architecture. With a custom-made, three meter wide bed, it's more than just a suite, it's a masterpiece above the rooftops of Vienna.
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
Westbahnhof
Bus stop
Access:
0 m / 0 mi
A23 Südosttangente
Highway exit
Access:
1.7 km / 1.06 mi5 min drive
Westbahnhof
Railway station
Access:
6.2 km / 3.85 mi40 min walk / 10 min drive
RAILWAY STATION
Railway station
Access:
7 km / 4.35 mi15 min drive
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Stephansdom
Other attractions
Access:
900 m / 0.56 mi11 min walk / 2 min drive
Burggarten
Other attractions
Access:
1.1 km / 0.68 mi13 min walk / 5 min drive
Artis International Cinema
Cinema district
Access:
1.1 km / 0.68 mi8 min walk / 5 min drive
HUNDERTWASSERHAUS
Museums
Access:
1.4 km / 0.87 mi18 min walk / 5 min drive
Hofburg
Historic monument
Access:
1.5 km / 0.93 mi19 min walk / 5 min drive
Wiener Prater
Amusement park
Access:
1.7 km / 1.06 mi10 min walk / 5 min drive
Stadtpark
Other attractions
Access:
1.7 km / 1.06 mi21 min walk / 8 min drive
Staatsoper
Opera/symphony/concert hall
Access:
1.8 km / 1.12 mi22 min walk / 10 min drive
Musikverein Wien
Opera/symphony/concert hall
Access:
2 km / 1.24 mi15 min walk / 5 min drive
KUNSTHISTORISCHE MUSEUM
Museums
Access:
2 km / 1.24 mi25 min walk / 10 min drive
Parlament
Historic monument
Access:
2.1 km / 1.3 mi26 min walk / 10 min drive
Rathaus
Historic monument
Access:
2.2 km / 1.37 mi28 min walk / 6 min drive
Secession
Museums
Access:
2.2 km / 1.37 mi25 min walk / 15 min drive
Wiener Staatsoper
Opera/symphony/concert hall
Access:
2.2 km / 1.37 mi16 min walk / 5 min drive
Casino Wien
Casino
Access:
2.2 km / 1.37 mi15 min walk / 5 min drive
Naschmarkt
Other attractions
Access:
2.4 km / 1.49 mi29 min walk / 12 min drive
Schloss Belvedere
Historic monument
Access:
2.8 km / 1.74 mi35 min walk / 15 min drive
Palmenhaus im Burggarten
Botanical gardens
Access:
2.8 km / 1.74 mi15 min walk / 8 min drive
Museumsquartier
Art and Culture
Access:
3 km / 1.86 mi20 min walk / 7 min drive
Museum of Fine Arts
Museums
Access:
3 km / 1.86 mi20 min walk / 7 min drive
Burgtheater
Opera/symphony/concert hall
Access:
3.5 km / 2.17 mi20 min walk / 8 min drive
Spanish Riding School
Tourist attraction
Access:
4 km / 2.49 mi13 min walk / 10 min drive
Fitnesscenter Praterstadion
Sports centre
Access:
4 km / 2.49 mi35 min walk / 10 min drive
Haus des Meeres - Aqua Terra Zoo
Aquarium
Access:
4.4 km / 2.73 mi30 min walk / 10 min drive
Schloss Schönbrunn
Historic monument
Access:
7.5 km / 4.66 mi15 min drive
Tiergarten Schönbrunn
Zoo
Access:
7.5 km / 4.66 mi15 min drive
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Park
Canal
Page out of
Kärntnerstraße
Shopping centre/mall
Access:
2.2 km / 1.37 mi10 min walk / 5 min drive
Ernst Happel Stadion
Shopping centre/mall
Access:
4 km / 2.49 mi35 min walk / 10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
182 rooms
4 rooms for people with reduced mobility
41 connecting rooms
182 non-smoking rooms
18 floors
Languages spoken at the hotel
German
English
Spanish
French
Italian
Japanese
Korean
Portuguese
Russian
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Lounge
Waiting area or lounge
Wi-Fi
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
High Speed internet
Additional charge
Air conditioning
Desk equipment available
Shoe shine machine
Plugs and converters available on desks
Umbrellas
Iron
Iron at reception
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Limousine
Limousine
Additional charge
Pets
Pets allowed
Additional charge
Catering
One Restaurant
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Business
8 Meeting rooms
Business Center
Self service business center
Business center is wheelchair accessible
Family
Babysitting on request
Babysitting on request
Well-being
SO/ FIT
On site
Hammam
Jacuzzi/Whirlpool bath
Sauna room
Massage
On site
Indoor parking
Private
57 parking spaces
Max Limited Height: 2.15 m
/
7.05 ft
Parking pricing: 40.00€40EUR Per day
Parking for a month
Parking for a week
Security
Extinguisher
Sprinkler
CO detection in car park
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park
Accessibility
Accessible parking
DAS LOFT restaurant
Photo out of - DAS LOFT restaurant
Das LOFT Skyline dining on the 18th floor of SO/Vienna with panoramic views over Vienna. Creative cuisine, signature cocktails, and a premium experience for brunch, dinner, or drinks overlooking the city.
Das LOFT Skyline dining on the 18th floor of SO/Vienna with panoramic views over Vienna. Creative cuisine, signature cocktails, and a premium experience for brunch, dinner, or drinks overlooking the city.
Page out of
DAS LOFT BAR & LOUNGE
Photo out of - DAS LOFT BAR & LOUNGE
Take in the beautiful views across Vienna while relaxing in Das LOFT bar and lounge. Choose your favorite drink from the wide range of colorful cocktails on offer and a large selection of wines from around the world.
Take in the beautiful views across Vienna while relaxing in Das LOFT bar and lounge. Choose your favorite drink from the wide range of colorful cocktails on offer and a large selection of wines from around the world.
BAR/terre
Photo out of - BAR/terre
THERE ARE MOMENTS.. Vibrant. Relaxed. Happy. Moments you want to enjoy. For these, there is a place BAR/terre on the ground floor of the SO/ Vienna. But once you're here, you will be reluctant to go home.
THERE ARE MOMENTS.. Vibrant. Relaxed. Happy. Moments you want to enjoy. For these, there is a place BAR/terre on the ground floor of the SO/ Vienna. But once you're here, you will be reluctant to go home.
Breakfast
Photo out of - Breakfast
Breakfast à la carte or buffet-style: Illy coffee or Dammann tea, fresh juices, smoothies, pastries with raw milk butter, regional hams and cheeses, yogurt bowls, egg dishes, sweet treats, and an assortment of spreads.
Buffet
Breakfast à la carte or buffet-style: Illy coffee or Dammann tea, fresh juices, smoothies, pastries with raw milk butter, regional hams and cheeses, yogurt bowls, egg dishes, sweet treats, and an assortment of spreads.
Services
Hot Breakfast
Cold breakfast
Restaurant
Das LOFT
Breakfast à la carte or buffet-style: Illy coffee or Dammann tea, fresh juices, smoothies, pastries with raw milk butter, regional hams and cheeses, yogurt bowls, egg dishes, sweet treats, and an assortment of spreads.
Fitness center
Photo out of - Fitness center
The quiet, AC hotel fitness centre offers an invigorating training session with high-quality strength and endurance equipment any time of the day. SO FIT - an area that leaves no desire unfulfilled.
SO/ FIT
The quiet, AC hotel fitness centre offers an invigorating training session with high-quality strength and endurance equipment any time of the day. SO FIT - an area that leaves no desire unfulfilled.
Location
On site
Fitness equipment
Free weights
Treadmill
Fitness machines
Weight machine
Core/stability training equipment
Exercise bikes
Cross trainer
Towels available
Wellness services and equipments
Area lounge
Hammam
Jacuzzi/Whirlpool bath
Rest room
Sales of cosmetics
Sauna room
Personal lessons and special care
Massage
Health Wraps
Yoga
Manicure & Pedicure
Fitness coach
The quiet, AC hotel fitness centre offers an invigorating training session with high-quality strength and endurance equipment any time of the day. SO FIT - an area that leaves no desire unfulfilled.
Spa
Photo out of - Spa
Enjoy tailor-made treatments such as massages or facials in the SO/Spa and experience exclusive Saint Charles products.
Discover an oasis of peace in the middle of Vienna and escape the hustle and bustle of everyday life. In the style of Jean Nouvel, the 750 m² spa at SO/ Vienna offers a place of relaxation to simply arrive and switch off.
Newlyweds love our white or black suites - with champagne, rose petals, a romantic surprise... or get married in this Viennese hotel with a horse-drawn carriage & a fantastic banquet at Le Corbusier.
Wedding co-ordinator
Your own event planner will also support you in planning your wedding, develop tailor-made concepts and be available to the bride and groom around the clock.
Newlyweds love our white or black suites - with champagne, rose petals, a romantic surprise... or get married in this Viennese hotel with a horse-drawn carriage & a fantastic banquet at Le Corbusier.
Everything was great except for the bed. It was not comfortable.
Dear Ms S.,
Thank you very much for your feedback and for rating your stay so highly. We are delighted to hear that you enjoyed your experience with us, particularly our breakfast, cleanliness and team.
We are sorry, however, that the bed did not provide the comfort you expected. We appreciate you bringing this to our attention and will share your feedback with the relevant team.
We hope to have the pleasure of welcoming you back to SO/ Vienna for another enjoyable stay.
Best regards,
SO/ Vienna Management
Customer review rating 4.0/5
Elizabeth M.
Business
-
Confirmed reviews ALL
Experience was good not great. After being told our room would be ready in 30 minutes - it was not ready for 2+ hours. (We did receive a drink voucher) The rooftop bar was closed and the lobby bar was kind of lame.
Dear Ms M.,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and found your room comfortable.
We sincerely apologize for the delay in having your room ready. We understand how frustrating it must have been to wait considerably longer than the 30 minutes initially indicated. While we are glad that our team was able to offer you a drink voucher as a gesture of goodwill, we regret that this did not make up for the inconvenience caused.
We also understand your disappointment regarding the temporary closure of Das LOFT and that the lobby bar did not meet your expectations. We appreciate your honest feedback and will take it into consideration as we continue to improve our guest experience.
We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable stay.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Marco M.
Families
-
Confirmed reviews ALL
Experience was amazing, thanks a lot
Dear Marco,
Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you had such an amazing stay and that everything met your expectations.
We truly appreciate your kind words and your 10/10 recommendation. We hope to have the pleasure of welcoming you and your family back to SO/ Vienna soon!
Warm regards,
SO/ Vienna Management
Customer review rating 5.0/5
Satomi T.
Solo
-
Confirmed reviews ALL
Last time I stayed here was for my honeymoon, and this time, I chose to stay here again while on a business trip to Europe.
Above all, the design and planning by Jean Nouvel are beautiful, and the amenities are excellent. The sunrise from the Ferris wheel view room is exceptional.
The men who assist guests at the door are always kind and treat me with great care, even though I'm Asian and look young, which I really appreciate.
Dear Ms T.,
Thank you very much for your wonderful feedback and for choosing to stay with us again after your honeymoon. We are especially delighted that you returned to SO/ Vienna during your business trip and once again enjoyed our distinctive design by Jean Nouvel, our amenities and the beautiful view from your room.
It is wonderful to hear that you enjoyed the sunrise over the Ferris wheel and that our Bellboy Team made you feel so welcome and well taken care of. We will be happy to share your kind words with our colleagues.
Thank you for your continued trust and your 10/10 recommendation. We look forward to welcoming you back to SO/ Vienna on your next visit to Vienna.
Best regards,
SO/ Vienna Management
Customer review rating 4.0/5
Pamela O.
Couples
-
Confirmed reviews ALL
We booked this hotel for the Das loft only to find out a week before arrival it was closed for upgrade. This wasn’t clear on the website (wasn’t there at booking) and was only notified 1 week prior to arrival. Hotel is lovely the rooms were very comfortable and clean. The air conditioning wasn’t really up to the job though. Despite turning down to lowest temp it was barely on. We had to keep the shutters closed to get the room to a bearable temperature, which was a shame to miss the view.
Dear Ms O.,
Thank you for taking the time to share your feedback and for your good rating. We are pleased to hear that you enjoyed our convenient location, comfortable rooms and high standards of cleanliness, as well as the service provided by our team.
We are sorry to hear that the temporary closure of Das LOFT affected your experience, particularly as this was an important reason for choosing SO/ Vienna. We understand your frustration regarding the timing of the information and will take your feedback into consideration to ensure such information is communicated as clearly and as early as possible.
We also regret that the air conditioning did not provide sufficient cooling during your stay. We appreciate you bringing this to our attention and will share your feedback with the relevant team.
Thank you again for your honest feedback and recommendation. We hope to have the pleasure of welcoming you and your partner back to SO/ Vienna and providing you with a more enjoyable experience next time.
Best regards,
SO/ Vienna Management
Dear Ms S.,
Thank you very much for your feedback and for rating your stay so highly. We are delighted to hear that you enjoyed your experience with us, particularly our breakfast, cleanliness and team.
We are sorry, however, that the bed did not provide the comfort you expected. We appreciate you bringing this to our attention and will share your feedback with the relevant team.
We hope to have the pleasure of welcoming you back to SO/ Vienna for another enjoyable stay.
Best regards,
SO/ Vienna Management
Customer review rating 4.0/5
Elizabeth M.
Business
-
Confirmed reviews ALL
Experience was good not great. After being told our room would be ready in 30 minutes - it was not ready for 2+ hours. (We did receive a drink voucher) The rooftop bar was closed and the lobby bar was kind of lame.
Dear Ms M.,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and found your room comfortable.
We sincerely apologize for the delay in having your room ready. We understand how frustrating it must have been to wait considerably longer than the 30 minutes initially indicated. While we are glad that our team was able to offer you a drink voucher as a gesture of goodwill, we regret that this did not make up for the inconvenience caused.
We also understand your disappointment regarding the temporary closure of Das LOFT and that the lobby bar did not meet your expectations. We appreciate your honest feedback and will take it into consideration as we continue to improve our guest experience.
We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable stay.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Marco M.
Families
-
Confirmed reviews ALL
Experience was amazing, thanks a lot
Dear Marco,
Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you had such an amazing stay and that everything met your expectations.
We truly appreciate your kind words and your 10/10 recommendation. We hope to have the pleasure of welcoming you and your family back to SO/ Vienna soon!
Warm regards,
SO/ Vienna Management
Customer review rating 5.0/5
Satomi T.
Solo
-
Confirmed reviews ALL
Last time I stayed here was for my honeymoon, and this time, I chose to stay here again while on a business trip to Europe.
Above all, the design and planning by Jean Nouvel are beautiful, and the amenities are excellent. The sunrise from the Ferris wheel view room is exceptional.
The men who assist guests at the door are always kind and treat me with great care, even though I'm Asian and look young, which I really appreciate.
Dear Ms T.,
Thank you very much for your wonderful feedback and for choosing to stay with us again after your honeymoon. We are especially delighted that you returned to SO/ Vienna during your business trip and once again enjoyed our distinctive design by Jean Nouvel, our amenities and the beautiful view from your room.
It is wonderful to hear that you enjoyed the sunrise over the Ferris wheel and that our Bellboy Team made you feel so welcome and well taken care of. We will be happy to share your kind words with our colleagues.
Thank you for your continued trust and your 10/10 recommendation. We look forward to welcoming you back to SO/ Vienna on your next visit to Vienna.
Best regards,
SO/ Vienna Management
Customer review rating 4.0/5
Pamela O.
Couples
-
Confirmed reviews ALL
We booked this hotel for the Das loft only to find out a week before arrival it was closed for upgrade. This wasn’t clear on the website (wasn’t there at booking) and was only notified 1 week prior to arrival. Hotel is lovely the rooms were very comfortable and clean. The air conditioning wasn’t really up to the job though. Despite turning down to lowest temp it was barely on. We had to keep the shutters closed to get the room to a bearable temperature, which was a shame to miss the view.
Dear Ms O.,
Thank you for taking the time to share your feedback and for your good rating. We are pleased to hear that you enjoyed our convenient location, comfortable rooms and high standards of cleanliness, as well as the service provided by our team.
We are sorry to hear that the temporary closure of Das LOFT affected your experience, particularly as this was an important reason for choosing SO/ Vienna. We understand your frustration regarding the timing of the information and will take your feedback into consideration to ensure such information is communicated as clearly and as early as possible.
We also regret that the air conditioning did not provide sufficient cooling during your stay. We appreciate you bringing this to our attention and will share your feedback with the relevant team.
Thank you again for your honest feedback and recommendation. We hope to have the pleasure of welcoming you and your partner back to SO/ Vienna and providing you with a more enjoyable experience next time.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Sudipta B.
Families
-
Confirmed reviews ALL
I was on a short trip to Vienna and stayed at SO. They have some of the most wonderful person, taking care of the guest right from the front of us to the restaurant to housekeeping. Very conveniently located and close to the major attractions. Recommend to anyone who is there for leisure or business.
Dear Ms B.,
Thank you very much for your wonderful feedback and for your perfect rating. We are delighted to hear that you enjoyed your stay at SO/ Vienna and appreciated our convenient location and the warm, attentive service provided by our team.
It is especially wonderful to know that Mohammed and Laura from our restaurant contributed to such a positive experience. We will be sure to share your kind words with them and the rest of our team.
Thank you for your great recommendation. We hope to have the pleasure of welcoming you and your family back to SO/ Vienna in the future.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Murtadha A.
Solo
-
Confirmed reviews ALL
My stay at SO/ Vienna was absolutely unforgettable—stunning design, breathtaking views, and a location that put the city's magic at my feet.
But what made it truly special was your incredible team. Every staff member we encountered was warm, attentive, and went above and beyond with genuine kindness.
Thank you for making My short stay feel so luxurious and personal. I can't wait to come back!
Dear Mr A.,
Thank you very much for your wonderful feedback and for your perfect rating. We are delighted to hear that you enjoyed your stay at SO/ Vienna and appreciated our distinctive design, breathtaking views and convenient location.
It is especially wonderful to know that our team made such a positive impression and that you experienced our service as warm, attentive and genuinely personal. Your kind words mean a great deal to us and will be shared with our colleagues.
Thank you for your 10/10 recommendation. We very much look forward to welcoming you back to SO/ Vienna in the future.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Daniel G.
Couples
-
Confirmed reviews ALL
As usual in the SO Vienna, very friendly and courteous staff. Elite Member Status appreciation was good: we got a nice upgrade to an executive suite with view to Stephansdom.
Dear Mr G.,
Thank you very much for your wonderful feedback and for your perfect rating. We are delighted to hear that SO/ Vienna continues to be a solid choice for your stays in Vienna and that you once again experienced our team as friendly and courteous.
It is especially wonderful to know that you appreciated the recognition of your ALL Platinum status and enjoyed the upgrade to our Executive Suite with its beautiful view of St. Stephen’s Cathedral.
Thank you for your continued loyalty and 10/10 recommendation. We look forward to welcoming you and your partner back to SO/ Vienna on your next visit to Vienna.
Best regards,
SO/ Vienna Management
Customer review rating 5.0/5
Kangjie W.
Couples
-
Confirmed reviews ALL
Great location, good service.
Dear Mr. W.,
Thank you very much for your wonderful 100/100 rating! We are delighted to hear that you enjoyed our convenient location and the service provided by our team.
It was a pleasure welcoming you to SO/ Vienna, and we hope to have the opportunity to welcome you back again soon.
Warm regards,
SO/ Vienna Management
Customer review rating 4.5/5
Stephen W.
Couples
-
Confirmed reviews ALL
We we able to check in early and were also given a double upgrade on the room, with requested high floor. Polite and friendly staff.
Dear Mr. W.,
Thank you very much for your wonderful feedback and your 90/100 rating. We are delighted to hear that you enjoyed the early check-in, your room upgrade and our friendly service.
It was a pleasure welcoming you to SO/ Vienna, and we hope to see you again on your next visit to Vienna.
Warm regards,
SO/ Vienna Management
Customer review rating 5.0/5
Mary G. B.
Couples
-
Confirmed reviews ALL
Staff very friendly helpful would recommend So Hotel lovely room great view
Dear Ms G. B.,
Thank you very much for your wonderful feedback and for your perfect rating. We are delighted to hear that you enjoyed our beautiful hotel, convenient location and the lovely view from your room.
It is especially wonderful to know that everyone you met during your stay was friendly and helpful. Your kind words and 10/10 recommendation mean a lot to us, and we hope to have the pleasure of welcoming you and your partner back to SO/ Vienna in the future.
Best regards,
SO/ Vienna Management
Customer review rating 1.5/5
Gabor G.
Friends
-
Confirmed reviews ALL
I’ve had many visits over the years and this one was the worst by far
Dear Mr. G.,
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that this stay fell so far short of the experience you have come to expect from SO/ Vienna, especially as you have stayed with us many times over the years.
We sincerely apologize for the condition and cleanliness of your room, as well as the issues you experienced with the shower and amenities. Your comments regarding breakfast and the level of service throughout your stay are equally concerning, and we will address these points with the respective teams.
We also understand your disappointment regarding the temporary closure of Das LOFT. The renovation was intended to bring a fresh new chapter to the space, and Das LOFT will reopen on September 3. We are very much looking forward to welcoming our guests back and presenting the new concept.
Most importantly, we are sorry that the warmth and attentive service you should expect from our team were missing during your stay. We truly value your long-standing connection with SO/ Vienna and hope that you will give us another opportunity to show you the improvements and the experience we strive to deliver.
Warm regards,
SO/ Vienna Management
Customer review rating 5.0/5
Walter P.
Families
-
Confirmed reviews ALL
Dear Mr. Klaus,
My family and I had a truly wonderful stay at SO/ Vienna. From the warm welcome upon arrival to the moment of our departure, everything was above our expectations. We sincerely appreciated the attention, professionalism, and kindness of the entire team, both at the reception and during breakfast, which made us feel genuinely comfortable and well cared for.
Please extend our gratitude to Ms. Anousha Jahangard and the Front Office team for their exceptional service.
As the Das LOFT restaurant was undergoing renovation, we were unfortunately unable to dine there on my birthday. However, your team kindly recommended alternative restaurants, and we truly appreciated the thoughtful gesture — perhaps a subtle way of ensuring we return with even more pleasure once it reopens.
Thank you once again. We look forward to returning to SO/ Vienna in the future.
Yours sincerely, Walter P.
Dear Mr. P.,
Thank you very much for your wonderful review and for sharing such kind words about your stay at SO/ Vienna. We are delighted to hear that you and your family felt so well looked after by our team and that you enjoyed the warm and attentive service throughout your stay.
We will of course share your special compliments with Ms. Anousha Jahangard and our Front Office team.
We are sorry that Das LOFT was closed for renovation during your stay, especially on such a special occasion as your birthday. We are happy, however, that our team could recommend some alternatives, and we hope to welcome you back soon so you can experience the newly renovated Das LOFT after its reopening on September 3.
Thank you once again for choosing SO/ Vienna. We very much look forward to welcoming you and your family back.
Warm regards,
SO/ Vienna Management
Customer review rating 4.5/5
Harsha V.
Solo
-
Confirmed reviews ALL
Immaculate facilities like the gym and spa facilities.
Dear Mr. V.,
Thank you very much for your wonderful feedback and your 90/100 rating. We are delighted to hear that you enjoyed our gym and spa facilities and found them to be immaculate.
It was a pleasure welcoming you to SO/ Vienna, and we hope to see you again on your next visit to Vienna.
Warm regards,
SO/ Vienna Management
Customer review rating 3.0/5
Dennis G.
Couples
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Confirmed reviews ALL
Positives: amazing bedding, super friendly front desk staff and bartenders, good spa - nice and warm sauna, nice relaxation areas
Negatives: room is way too white, clinical, and uncomfortable; we had dust balls all over the apartment (look behind the sliding doors), jacuzzi was not warm water, one of the steam rooms wasn't working, while the other wasn't steamed up; Das Loft was closed
Dear Mr. G.,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our comfortable bedding, friendly team, spa facilities and sauna.
At the same time, we are sorry that several aspects of your stay did not meet your expectations. We sincerely apologize for the cleanliness issues in your room and the technical issues you experienced in the spa. Your comments regarding breakfast and the Wi-Fi are also appreciated and will be shared with the respective teams.
We also understand your disappointment regarding the temporary closure of Das LOFT. The renovation is now coming to an end, and Das LOFT will reopen on September 3 with a renewed design and concept.
Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and provide you with an experience that better reflects the SO/ Vienna we strive to offer.
Warm regards,
SO/ Vienna Management
Customer review rating 3.0/5
Dan M.
Business
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Confirmed reviews ALL
Stayed for several nights. Breakfast was one of the weakest experiences I’ve ever experienced on an Accor property. Staff / servers were lovely and attentive but the breakfast choices were high in ambition and very short in quality and freshness. Enticing meal descriptions filtered under flailing execution and presentation. There were two fruits to choose from. A bowl of grapes. Ambitious ala carte items were great words on the menu lacking culinary expertise on delivery. To compound it all, the experience was compromised by a make shift convention space for temporary breakfast dining while renovations continued in the usual roof top space. I stopped dining on property after 2nd morning attempt.
My room was adequate. Maid staff attentive.
In room dining was a lengthy process but hot & yummy once it arrived 50 minutes later.
Bar service in lobby was strong effort with attentive staff though it too felt temporary.
All in all, I cannot return.
Dear Mr. M.,
Thank you for taking the time to share such detailed feedback. We are very sorry to hear that your stay did not meet the standards you expected from SO/ Vienna and Accor, particularly regarding breakfast.
We appreciate your kind words about our breakfast and housekeeping teams, as well as the lobby bar service. At the same time, we fully understand your frustration with the quality and presentation of the breakfast offering, the temporary breakfast setting and the delay with in-room dining. These are certainly not the experience we want to provide our guests.
The temporary setup was a result of the renovation of Das LOFT, which unfortunately affected several areas of the guest experience. Das LOFT will reopen on September 3, and we are very much looking forward to returning to our usual level of service and presenting our guests with the renewed space and concept.
We are sorry that this stay left you feeling that you would not return. We truly hope that, in the future, you might give us another opportunity to show you the SO/ Vienna experience we aim to deliver.
Warm regards,
SO/ Vienna Management
Customer review rating 5.0/5
Chris H. V.
Couples
-
Confirmed reviews ALL
It was our honeymoon after we got married in Iceland. This is the most considerate hotel that I have ever been in.
Dear Mr. V.,
Thank you so much for your wonderful 100/100 review! It is especially lovely to hear that you chose to celebrate your honeymoon with us after your wedding in Iceland.
We are truly touched by your kind words and delighted that our team made your stay feel so special and considerate. It was a pleasure to be part of such a memorable occasion.
We hope to welcome you back to SO/ Vienna for another special stay in the future!
Warm regards,
SO/ Vienna Management
Customer review rating 4.5/5
Sophia W.
Families
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Confirmed reviews ALL
The Cathedral view was beautiful every time of the day! The welcome especially by Daniel was excellent at check-in and he also provided an umbrella when the rain came. The room amenities were great. I did see a leftover hair by the toilet and was disappointed our stay overlapped with the rooftop renovation. However, with our upgraded room through Chase Edit the ground floor bar was still able to provide an excellent dinner (steak with fries, shrimp were superb!), and I did get to enjoy briefly the sauna and jacuzzi (closed at 9 pm) during our stay. We enjoyed the breakfast buffet. The breakfast was well serviced overall. Impressive work by the large team. The omelets were fluffy, and coffee made to order was delightful. Gorgeous views and walking distance to central area, I’d love to return to this hotel again.
Dear Ms. W.,
Thank you very much for your wonderful 90/100 review and for sharing such detailed feedback with us. We are delighted to hear that you enjoyed the beautiful cathedral views, our breakfast and the hospitality of our team.
A special thank you for mentioning Daniel by name. We will be happy to share your kind words with him – we are sure he will be delighted to hear them.
We are also pleased that you enjoyed your dinner at our ground-floor bar and had the opportunity to relax in our spa. At the same time, we sincerely apologize for the hair you found in your room and regret that the renovation of Das LOFT affected your stay. Das LOFT will reopen on September 3, and we are very much looking forward to welcoming our guests back to the rooftop.
We would be delighted to welcome you back to SO/ Vienna and hopefully make your next stay even more enjoyable.
Warm regards,
SO/ Vienna Management
Customer review rating 4.5/5
Yamit T.
Families
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Confirmed reviews ALL
The staff was very attentive and accomodating. I received immediate attention to solve problems that arose.
Dear Ms. T.,
Thank you very much for your lovely feedback and your 90/100 rating. We are delighted to hear that you found our hotel well located and comfortable, and that our team was attentive and accommodating throughout your stay.
It is especially nice to know that our team could assist you promptly whenever needed. We hope to have the pleasure of welcoming you and your family back to SO/ Vienna soon.
Warm regards,
SO/ Vienna Management
Customer review rating 4.5/5
Stefan K.
Families
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Confirmed reviews ALL
SO Vienna is located very conveniently only a few steps from Schwedenplatz, one of Vienna's most central and well-connected public transportation hubs. The historic city centre and Prater are easily reached by short walks, the lively Danube Canal in front of the hotel as well as the charming neighbourhood surrounding it complete the picture.
We travelled with family this time after our last stay in 2024, which is why it was especially important to us that things would run smoothly. The rooftop restaurant, where we were originally going to spend breakfast, was closed during our stay, an information we only caught through external reviews. The hotel had not publicly communicated the construction. Due to that situation, we had had an extensive pre-communication phase, which came with delays in response during start, but after Joebelle took over, a very effective and friendly exchange emerged. And our wish for generous status as well as premium booking upgrades were more than fulfilled. After a somewhat lengthy, still very friendly check-in, we came to our rooms. One a Junior Suite excellent in proportion and with nice views, the other one the breathtaking Presidential Suite, with unique views of all of Vienna, huge dimensions, a futuristic shower, and minimalistic design.
We enjoyed the comfortable and very broad bed, the reliable daily refill of three soft drink plus snack mini bars, as well as two coffee machines. The entirety of the Suite was well-maintained and clean, with some difficulties with hot water and lighting as minor exceptions.
The Junior Suite was also in good condition, even though minor stains around the bed and on the bed sheets irritated in the beginning.
Special requests were fulfilled rather reliably, whereas turn-down service was not too consistent.
Service friendliness convinced on all levels, also during breakfast, which was offered in a replacement room. Selection was OK and product quality decent, even though coffee was not at barista level and the buffet was not in very good shape.
A special shout-out to Joebelle, who made our generous upgrades possible and had an extremely pleasant approach to guest services. When we met her in person for the first time, she would even hand us over four drink vouchers for a sister hotel's rooftop bar.
Unfortunately, during the friendly check-out, our request for the use of a particular credit card was ignored, so that the final (and very fair) amount was deducted from the wrong card. That was an avoidable error.
Nevertheless and after all, the value we received for the paid price was extremely good and we are certainly returning to SO Vienna in the near future.
Dear Mr. K.,
Thank you very much for taking the time to share such detailed feedback following your stay at SO/ Vienna. We are delighted to hear that you enjoyed our location, the spacious suites, the views over Vienna and, above all, the friendly service provided by our team.
We also appreciate your comments regarding the areas where we fell short, particularly the communication around the temporary closure of Das LOFT, the breakfast experience and the inconsistencies you encountered during your stay. Your feedback is very valuable to us and helps us identify where we can improve.
Das LOFT was temporarily closed for renovation during your stay, and we are happy to share that it has now reopened as of September 3, with a fresh new concept and renewed spaces. We hope you will have the opportunity to experience the new Das LOFT on your next visit.
Thank you once again for your kind words and for choosing to return to SO/ Vienna. We look forward to welcoming you and your family back soon.
Warm regards,
SO/ Vienna Management
Web-users rating
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Frequently asked questions
SO/ Vienna is located at Praterstrasse 1, 1020 Vienna, Austria, in the vibrant Leopoldstadt district near the Danube Canal. You can reach us via the nearby Westbahnhof railway station, a 10-minute drive away, or the A23 Südosttangente highway exit just 1.7 km from the hotel. On-site indoor private parking is available for an additional fee.
SO/ Vienna offers 182 design rooms and suites, including:
Classic - Ferris wheel view, queen-size bed
Superior - Ferris wheel view, queen-size bed
Deluxe - Cathedral view, 1 king-size bed or 2 single size beds
Executive room - Cathedral view, 1 king size bed or 2 single size beds
Junior suite, Black Deluxe Suite, Executive suite, and a Presidential Suite
At SO/ Vienna, we provide a range of premium amenities including:
Wi-Fi and on-site parking for an additional fee
Buffet breakfast and 24/7 room service
SO/ Spa with sauna, Hammam, and SO/ FIT fitness center
Das LOFT restaurant and Bar/terre
Wheelchair accessibility and pet-friendly accommodations
SO/ Vienna invites you to Das LOFT for international creative cuisine and 360-degree views, open daily for dinner and Sunday for brunch. You can also relax at Das LOFT Bar & Lounge or visit BAR/terre on the ground floor for a vibrant atmosphere. We offer a diverse breakfast buffet, 24/7 room service, and specialized menus including vegetarian, gluten-free, and children's options.
At SO/ Vienna, check-in is available from 03:00 PM, and we ask that you check out by 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, SO/ Vienna regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for SO/ Vienna using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at SO/ Vienna for an additional fee.
SO/ Vienna features eight meeting rooms with natural lighting, suitable for various occasions. Our largest room has a surface of 240 m² and can accommodate up to 200 people. We also provide a self-service business center and high-speed internet access for your professional needs.
SO/ Vienna is a wonderful venue for weddings and events, offering a banquet space at Le Corbusier and support from a dedicated event planner. Our facilities can accommodate up to 200 guests for banquets or seated events. We offer special touches for newlyweds, including romantic surprises in our signature suites.
SO/ Vienna is a wheelchair accessible hotel featuring four rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms with 32-inch wide doors, elevators to all floors, and accessible parking. The Das LOFT restaurant and business center are also fully accessible to ensure a comfortable stay for all guests.
Yes, SO/ Vienna allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From SO/ Vienna, you can enjoy a short walk to several iconic landmarks:
Stephansdom - 11 minutes
Artis International Cinema - 8 minutes
Wiener Prater - 10 minutes
Burggarten - 13 minutes
The SO/ Spa at SO/ Vienna is a 750 m² oasis of relaxation featuring a sauna, steam bath, whirlpool, and a relaxation area. We offer tailor-made treatments, including massages and facials using exclusive Saint Charles products. Our wellness area also includes a Hammam and a dedicated lounge for your comfort.
SO/ Vienna features the spectacular Das LOFT restaurant, bar, and lounge on the 18th floor, offering 360-degree panoramic views of the city. It is open to the public for breakfast, brunch, dinner, and drinks, though reservations are highly recommended. Opening hours for dinner are daily from 06:00 PM to 10:00 PM, with Sunday brunch available from 01:00 PM to 03:00 PM.
Business travelers at SO/ Vienna can utilize our eight meeting rooms and a self-service business center. Rooms are equipped with a business desk and high-speed internet is available for an additional charge. We also offer express check-in and check-out services to accommodate busy schedules.
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