ibis Budapest Heroes Square 3 stars

Customer review rating (ALL Rating) 4.1/5 427 reviews

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ibis Budapest Heroes Square - Image 1
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Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda, 1068 BUDAPEST, Hungary

Description

Hotel extras

  • Total 139 guestrooms, including 24 sweet rooms

  • Bar open 24 hours.

  • Next to the Heroes Square, and few minutes from the city center

  • Accommodate your car, motorcycle or bike in front of the main entrance or in the garage.

  • Nestle yourself for big city events like: Sziget, Hungaroring, Marathons, Papp L. Sportarena.

Our accommodation(s)

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Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda
1068 BUDAPEST
Hungary

GPS:47.515974, 19.075011

Telephone
Fax +36 1 269 5329

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  427 reviews

TripAdvisor Rating  4.0/5  1,069 reviews

Budapest Break

TripAdvisor rating 5.0/5

tiddleydee TripAdvisor review

A lovely 4 night city-break. Hotel is a fab base for sightseeing , it's also right on the doorstep of the hugely popular Heroes Square monument. Hotel is very clean and staff very helpful and friendly, especially the lovely barman who looked after us most evenings. We didn't book breakfast, but it looked like a great selection, and you are able to buy separately if you wish. Would book again if going back to Budapest. Well done Ibis!

Dusty room, dusty atmosphere.

TripAdvisor rating 1.0/5

Gipsymood Families - TripAdvisor review

Totally hopeless staff. Zero service. Ignorance towards the guests. Dusty rooms. Dirty bathroom. Noisy. Never again. I have been in hotels from 1 star and up.Good and bad experiences. But in this hotel, I have just resigned. Nothing works , nobody cares. No atmosphere . I love Budapest ,and next time I will find a good place to stay.

Disappointing Experience at Ibis Heroes Square

TripAdvisor rating 1.0/5

juliachriste Families - TripAdvisor review

I stayed at the Ibis Heroes Square hotel in Budapest in June, and unfortunately, it was a terrible experience. Upon arrival, the staff seemed completely disengaged, either too busy chatting among themselves or glued to their phones to acknowledge us as we entered or left the hotel. Additionally, the sound insulation was inadequate; we could hear other guests through the air vents, making it difficult to sleep peacefully. The lack of friendliness and clarity regarding our check-in process left us feeling unwelcome. We complained about our experience, and the hotel offered us a discounted stay in October to give them another chance. Now that we’re here again, things have only gotten worse. Upon our arrival, the receptionist didn’t even look at us or greet us, forcing us to say “hello???” to get their attention. Our room faced the street, which was fine, but it lacked fresh air, resulting in a constant smell of exhaust filling the space. The toiletries were empty and not replaced by housekeeping. We had to go down to the reception to request more. The cleaning was also subpar; we spilled some chip crumbs on the floor, and they were never vacuumed. Dust was everywhere, making this hotel unsuitable for allergy sufferers. The bathroom and floors had stains and were dirty, and the mattress and mattress topper kept sliding around, which was incredibly irritating. I could go on for pages about why you should avoid this hotel, but I believe this says enough. I will not be returning to this hotel again.

great to to stay bery helpfull staff

TripAdvisor rating 5.0/5

Tony R Friends getaway - TripAdvisor review

me and a friend were staying here me 2 nights she 1 night as i was flying back to uk on friday. the place is clean and staff all ok and friendly even when i got up at 00-39 for a brew the two lads on nights let me have one. when my friend checked out she was allowed to leave her stuff in my room while we have another little adventure on budapest they even arranged a taxie to the airport for me breakfast gets busy so get down early would i stay again yes great job guys

Hard to get some sleep, parking problems

Customer review rating 2.0/5

Mihai Couples - Confirmed reviews ALL

Clean, simple, good food. Had a fire alarm over my bed that kept blinking all night, quite annoying. The second night there was a couple fighting in the next room until 4 AM, and you could hear everything they say with loud volume through the ventilation system. I payed for parking on the terrace, second day there was no spot left and I needed to move my car to underground garage through a very crowded sidewalk.

Dear Mihai, I sincerely apologize for the inconvenience you experienced during your stay with us. We are truly sorry for the disturbances caused by the fire alarm and noise from neighboring guests. Regarding the parking situation, we regret the inconvenience you faced with the terrace parking availability, however we are happy you could use the underground garage, which is in fact more spacious, and at the same price. Your feedback is invaluable, and we will address these issues internally to prevent recurrence. Thank you for appreciating our cleanliness, simplicity, and good food. We hope to have the opportunity to welcome you back and provide you with a more pleasant stay. Warm regards, Roland Viglási General Manager

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Other web-users rate our hotel

  • 518 reviews 9/10 Location
  • 570 reviews 5.8/10 Room
  • 400 reviews 7.5/10 Service
  • 21 reviews 9.7/10 WiFi
  • 298 reviews 7.1/10 Breakfast
  • 243 reviews 6.6/10 Cleanliness
  • 8 reviews 10/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.