ibis Budapest Heroes Square 3 stars

Customer review rating (ALL Rating) 4.1/5 679 reviews

Best price
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ibis Budapest Heroes Square - Image 1
ibis Budapest Heroes Square - Image 2
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Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda, 1068 BUDAPEST, Hungary

Description

ALLSAFE approved hotel

Hotel extras

  • Total 139 guestrooms, including 24 sweet rooms and Champion, Kalocsa, Cupcake designe MyRooms.

  • Bar open 24 hours.

  • Enjoy nice weather on the terrace if it comes to breakfast or afternoon drink and snacks.

  • Accommodate your car, motorcycle or bike in front of the main entrance or in the garage.

  • Nestle yourself for big city events like: Sziget, Hungaroring, Marathons, Papp L. Sportarena.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda
1068 BUDAPEST
Hungary

GPS:47.515974, 19.075011

Telephone
Fax +36 1 269 5329

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  679 reviews

TripAdvisor Rating  4.0/5  1,058 reviews

Good stay

Customer review rating 5.0/5

Sanya Couples - Confirmed reviews ALL

Positive experience, our room was ready at 1pm, we much appreciated, it set the mood for the rest of the days. The room was large, cosy, modern and very comfortable. Location is excellent for the Szechenyi thermal bath, the beautiful park and Hero's square. Staff was nice and polite. We definitively recommend this hotel.

xxx

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

good

Overall great experience

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The only drawbacks was that one of yournstaff members seemed genuine condescending with us. Other than that everyone was gracious and hospitable.

Beyond basic

Customer review rating 1.0/5

Dr H. C. Business - Confirmed reviews ALL

Rooms were too hot, air con had no effect at all. Water was not replaced in room, when I enquired I was rudely informed the water was only for members! No where to sit outside. Staff unfriendly. I was disturbed twice in the morning even tho I had the do not disturb sign on door. Key card often did not work, I was told it was my fault as I shouldn’t have had it near my phone! Ridiculous! Breakfast very poor. No food at all for lunch or dinner! All in all I will never stay here again and do not recommend!

Dear Dr Helen C., Thank you for taking the time to provide us with your feedback about your stay at ibis Budapest Heroes Square. We appreciate all feedback, both positive and negative, as it allows us to improve our services. At ibis Budapest Heroes Square, we strive to provide our guests with a comfortable experience and we apologize if this was not the case for your stay. We take your comments seriously and will use them as part of our ongoing efforts to ensure our guests have an enjoyable experience when they stay with us. We hope that you will consider staying with us again in the future so that we can show you the quality of service that we strive to provide each and every day. Sincerely, The Manager of ibis Budapest Heroes Square

Unwelcoming and unfriendly

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I was given a key for a room that did not work. I was told later by the receptionist that it was known that the room did not work. I was confused why I was being given that room in the first place. I did not feel welcome there.

Thank you for taking the time to share your experience with us. We appreciate any feedback we can get to help us make sure that all of our guests have a pleasant stay. At ibis Budapest Heroes Square, we strive to create a welcoming and friendly atmosphere where all of our guests feel at home. We recognize that not every experience is perfect and apologize if you didn't feel welcome or had problems with your room key. We take your feedback seriously and are continuously looking for ways to improve our services. Once again, thank you for sharing your thoughts with us and we hope you'll give us another chance in the future.

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Other web-users rate our hotel

  • 600 reviews 9/10 Location
  • 681 reviews 5.7/10 Room
  • 455 reviews 7.5/10 Service
  • 21 reviews 9.2/10 WiFi
  • 367 reviews 6.8/10 Breakfast
  • 297 reviews 6.5/10 Cleanliness
  • 18 reviews 9/10 Bar
  • 17 reviews 10/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.