ibis Budapest Heroes Square Hotel 3 stars

Customer review rating 4.3/5 2,873 reviews
ibis Budapest Heroes Square
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+ 14 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106
1068
budapest
hungary

Tel: +3612695300

Fax: (+36)1/2695329

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   20 HOSOK TERE

  • METRO LINE YELLOW :   M1 HOSOK TERE

  • By plane

    BUDAPEST FERIHEGY 2 At 19km / 11.81 miles

  • By train

    EASTERN STATION At 2km / 1.24 miles

  • By train

    SOUTHERN STATION At 4.5km / 2.8 miles

  • By train

    WESTERN STATION At 1.6km / 0.99 miles

GPS :47.515974, 19.075011

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Sweet Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Sweet Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

You're the champion

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Budapest Heroes Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,873 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,020 reviews

Very good stay

Customer review rating 4.3/5

Ildiko S. Couples - 19/02/2020 Confirmed reviews ALL

Everything was good: the room, the location, the breakfast. We enjoyed our stay at the hotel.

Dear Ildiko S., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Location

Customer review rating 4.3/5

Brian M. Couples - 17/02/2020 Confirmed reviews ALL

Great location, bus stop outside & metro, + just walk across to Heroes Square.

Dear Brian M., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Great pleasant stay

Customer review rating 4.3/5

Aa. Business - 07/02/2020 Confirmed reviews ALL

Really liked the location and the room.

Nice clean room, staff - dolgozok nagyon kedvesek , segitokeszek .

Customer review rating 4.3/5

Erzsebet P. Families - 06/02/2020 Confirmed reviews ALL

Nice , clean Hotel. Reception staff and Housekeeping they are very nice, help ing with request.If I go to Budapest I will stay again the same Hotel...Thank you again everything.

Good Stay

Customer review rating 4.3/5

Tiberiu B. Friends - 31/01/2020 Confirmed reviews ALL

We had a very good stay at this hotel - for the 1 night we've been there . Staff very friendly Rooms clean and warm Comfortable beds Overall a very good place.

Wouldn't go back

Customer review rating 4.3/5

No I. W. O. G. M. N. I. I. W. F. P. U. O. T. H. Business - 28/01/2020 Confirmed reviews ALL

The service was okay but the hotel is very tired and seriously in need of upgrading or at least redecoration. Our room had woodchip wallpaper - with one orange wall! very 1970's. The heating/air-conditioning didn't work. The room was too hot and switching on the air-conditioning resulted in HOT air coming into the room - the only way to reduce the temperature was to switch of the aircon and open the window - which meant that the road noise was very loud. There were no pillow protectors and the pillows were stained and of poor quality - foam chips! There was only 3 pillows available. There was only one small hard chair - I would describe the hotel as a hostel rather than a h. There seemed to be heating under the floor (probably uninsulated pipes) running beneath it - this was likely the cause of the room being very hot. the only thing in favour was that it was cheap but not as cheap as a hostel would be.

great experience with local staff

Customer review rating 4.3/5

Icke Business - 22/01/2020 Confirmed reviews ALL

stay was fine at all, the outstanding thing was the very friendly, handsome and helpful staff, our small group with 3 Asians was very pleased and positively impressed.

Dear Steffen , We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Next to Heroes Square and the baths and spa in the park plus the art gallery .

Customer review rating 4.3/5

Joy Couples - 20/01/2020 Confirmed reviews ALL

Excellent stay on the first floor. Comfiest pillows imaginable.

Dear Joy, We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Although it was a short stay, it was very pleasant.

Customer review rating 4.3/5

Marta M. Business - 17/01/2020 Confirmed reviews ALL

I was only staying for one night and spent most of my time outside of the hotel, but I had an overall good experience and would definitely consider coming back.

Dear Marta, We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager
Customer review rating 4.3/5

Bent O. L. Solo - 16/01/2020 Confirmed reviews ALL

I am ewery 2 years going to the circus Festival,and are always staying in Ibis.I am wery satisfyed.

Dear Bent-Ove L., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Efficient - polite and helpful staff. Clean room & good breakfast

Customer review rating 4.3/5

Sally B. Solo - 12/01/2020 Confirmed reviews ALL

Efficient - polite and helpful staff. Clean room & good breakfast

Dear Sally B., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy,Quality Manager

For the rate I paid was ok

Customer review rating 4.3/5

Anonymous Business - 11/01/2020 Confirmed reviews ALL

Over for dental check up/clinic gets preferential rate of just €50 per night inc breakfast so for that price for one night it's ok. Breakfast not great. Walls thin. Corridor carpet not properly hovered. Room clean.

Dear Laurence Z., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

Nice experience

Customer review rating 4.3/5

Ade Families - 11/01/2020 Confirmed reviews ALL

Clean room, quiet, confy bed. Nice staff, great location.

Dear Adelina L., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy,Quality Manager

Nice

Customer review rating 4.3/5

Omer Families - 07/01/2020 Confirmed reviews ALL

The people are very nice and helpful, the breakfest is great too.

Dear Omer , We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Amazing location, spacious clean room and friendly staff.

Customer review rating 4.3/5

David Couples - 05/01/2020 Confirmed reviews ALL

Perfect stay for a short break. Location is very close to major attractions, highly recommend staying at Ibis Heroes Square.

Dear David S., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager
Customer review rating 4.3/5

Svetlana B. Couples - 04/01/2020 Confirmed reviews ALL

Everything was fine apart from the fact that the water was not hot enough when we were having a shower. 9 to 10 in the morning. Another reason I don't rate my stay as 10 is that the tub/bath could be considered as a health hazard because it was difficult to get out of it and there was no possibility to take a shower without getting into it. Not too clever. You should consider putting some kind of a rail to help people get out of it. I had to ask my husband to help me get out of it.

Good room size

Customer review rating 4.3/5

Tanu R. Couples - 02/01/2020 Confirmed reviews ALL

Room size was good. The location is absolutely perfect. Unfortunately, the shower is not very good - it's either too cold or too hot, nothing in between. Last day there was no hot water in shower. We didn't report it as we were in hurry to leave.

Dear Tanu R. K., Thank you for taking the time to tell us about your experience at ibis Budapest Heroes Square. We are terribly sorry, for the caused discomfort; please allow me to express my sincerest apologies. We have to apologize, we happened to have a sudden break down of one of the central heating system. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards, Martina Pálffy, Quality Manager

Pretty good

Customer review rating 4.3/5

Hwan Solo - 22/12/2019 Confirmed reviews ALL

I got what I expected from Ibis. Nothing more, nothing less.

Dear Hwan K., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Satisfied

Customer review rating 4.3/5

Monika Couples - 21/12/2019 Confirmed reviews ALL

Very satisfied with my recent stay.

Dear Monika R., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager
Customer review rating 4.3/5

Valentina Families - 17/12/2019 Confirmed reviews ALL

Very nice stay

Dear Valentina R., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager
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