ibis Budapest Heroes Square Hotel 3 stars

very good hotel for short trips. Very helpful and nice staff, taste breakfast!

Room was clean and comfortable, breakfast was delicious

It is a comfortable place in the right district - being outside of the noisy area but close to everything which counts, colourful downtown, green vast city park, or my favourite, one of best Zoo in Europe, are all within hand distance -, while it offers attentive service, where one can feel like at home altogether. And its breafast is one of the best in Budapest hotels in the same category,

Well up to the usual standard of Ibis hotels. Staff were all friendly and, fortunately spoke good English. Probably better than I do! I was particularly impressed by Roland.

Overall good experience with friendly staff, modern rooms and comfy beds however the air conditioning was only blowing out hot air and needed cold as the room was very hot so wasn’t too happy about that as we needed to open the windows in which preparations for the national gallop was happening throughout the night so sleep was affected.

Rooms are clean and equpied very well for 3 *** hotel. Location is very good. There is not enough choices for the vegans for breakfast. The staff on reception is to cold and buerocratic.

Everything was great. The service exceptional. The room very tidy and clean

I had a great time. Nice people, very good breakfast and loved the location. Just one problem: the shower. There was no pressure in the water. Anyway, I strongly recommend the hotel.

Very welcoming staff. Room was dated and tired and did not live up to how it was described on the web page and booking form. I did no mention this at the hotel due to the short stay that I was on

Great location close to metro and great park and restaurants close by.

Hotel is not good for the price. The heating did not work, 15 degrees in the room and the breakfast was basic. I already had better IBIS hotels. I would recommend another one. I had 3 beds in my room although I was alone.

I spent only one night in the hotel, was in "transfer" from London to Wien. My plane was in huge delay, I arrived at the hotel after midnight, staff was very welcoming, room was clean and I could relax perfectly before I had to leave. Thank you.

See above.

The stay was nice. Nothing special but satisfactory. The rooms are clean, although a little renovation wouldn't hurt. For example in our room there was a very visible stain on the room because of some moisture. The bed was nice and the room was peaceful. Only thing that I didn't like that much was the breakfast. The breakfast was missing a few things that I like to eat in the morning: proper musli (not just cerials) and bacon. But I was happy with the tiny croissants and a latte so it was ok.

Restaurant staff were pleasant, front desk staff (male) helpful but lacked personable skills. Asked a lady a question (think she was a manager just getting a coffee) about how I could watch the AFL grand final and she was very helpful, going out of her way to look up establishments in town that may show it. One lady from our tour asked the male front desk attendant if he could help her book a tour in town, he said ‘no, we don’t receive any commissions for booking tours for you guys, so no!’ Extremely unprofessional and downright rude!!!! I was in room 418 the built in bench at the window was on a horrible lean down, and the seat in the built in cabinetry was broken and made a lot of noise. Overall, an adequate place but has maintenance issues.