ibis Budapest Heroes Square 3 stars

Customer review rating (ALL Rating) 4.2/5 563 reviews

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Description

Hotel extras

  • Total 139 guestrooms, including 24 sweet rooms

  • Bar open 24 hours.

  • Next to the Heroes Square, and few minutes from the city center

  • Accommodate your car, motorcycle or bike in front of the main entrance or in the garage.

  • Nestle yourself for big city events like: Sziget, Hungaroring, Marathons, Papp L. Sportarena.

Our accommodation(s)

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Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda
1068 BUDAPEST
Hungary

GPS:47.515974, 19.075011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  563 reviews

TripAdvisor Rating  4.0/5  1,062 reviews

good location

TripAdvisor rating 3.0/5

Deeno50 TripAdvisor review

Here goes... Situated in a fab place easy to get around from there, and if not walking, the tram stops outside or download BOLT as there are hundreds around. City Park, heroes square and the zoo are all within 15 mins walk. The hotel generally has what you need, but it's basic. We had room 425, windows face the side of the building. It was warm, with windows open the traffic on the road is very noisey from before 8am! Only found 2 English TV channels. Hot shower, hairdryer is on the wall and unless you have short hair isn't that effective, not great for styling. There is x1 container (2 in bathroom) for shampoo/soap/shower gel. Younger reception team are welcoming but we found older staff less interested in visitors. We didn't enjoy Breakfast. Biggest disappointment for us was no fridge and/or tea/coffee making facilities. It was expected that you'd buy from the hotel, it was inconvenient, expensive and little variety! There is a supermarket 2 mins walk away, but again no where to store or keep cold any purchases. They're is a luggage store for your return home bags, a car park if you're driving.

Was just ok stay.

TripAdvisor rating 3.0/5

Velvon A Couples - TripAdvisor review

Welcoming and friendly reception staff. Room is decent sized but no amenities. Comfortable bed and clean linen. Bathroom good size (not too small), cleanliness was ok - found a pill in the bathroom from previous guest. Position of WC is in the corner so can be challenging for a tall person. Shower pressure is bad. Locking bathroom door is an another mission.

Sort of good price for value

Customer review rating 2.0/5

O. Business - Confirmed reviews ALL

4 days before arriving to the hotel, I sent an email to the reception, that I would like to stay on the top floor if possible. Unfortunately, when I arrived to the reception I had to realise that I did not have a top floor room allocated to me, despite of being an Accor Gold card member for years. I have no clue why no one informed me about that earlier in an email and why no one apologised me for that. The check-in procedure was daunting, I mentioned that I already checked in online, then the receptionist started arguing with me that I am not checked in, and I still need to check in. Probably he was right from his technical point of view, but I do not understand the passive aggression, he could have just simply hand me my card and wish me a pleasant stay, instead of educating me unnecessarily. The hotel itself is a typical Ibis Hotel, you got what you pay for. I also need to mention the guy at the bar called Pál, he was very helpful and friendly throughout my whole stay.

Dear Mr. Voros, Thank you for sharing your experience with us. We once again sincerely apologize for any inconvenience you faced during your stay, especially regarding the room allocation and the check-in process. Rest assured, we will address these issues internally to prevent such occurrences in the future. We truly value your loyalty as an Accor Gold card member, and we regret not meeting your expectations this time. I would like to take the opportunity to tell you, our hotel has 7 floors, and on the 7-th floor we have only 6 rooms which were not available for the period of your stay. I totally agree, my colleagues should have informed you about not being able to fulfill your request, but they provided the highest possible by allocating your reservation on the 6-th floor. On a positive note, we are delighted to hear that Pál at the bar provided you with exceptional service, we will forward your kind words to him. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Roland Viglási General Manager

Perfect location and service

Customer review rating 5.0/5

C. A. Families - Confirmed reviews ALL

Everything was perfect as usual

Dear C. A., thank you for your kind words regarding our perfect location and service. We are delighted to hear that everything met your expectations. Looking forward to welcoming you back soon. Warm regards, ibis Budapest Heroes Square

Customer review rating 4.0/5

David Solo - Confirmed reviews ALL

I stay in the same room every year on my visit to Budapest. I feel very much at home here

Dear David, we are delighted to hear that you feel at home during your annual visits to Budapest and enjoy staying in the same room. We look forward to welcoming you back again at ibis Budapest Heroes Square. Best regards, ibis Budapest Heroes Square

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Other web-users rate our hotel

  • 551 reviews 9.1/10 Location
  • 632 reviews 5.5/10 Room
  • 410 reviews 7.4/10 Service
  • 22 reviews 9.5/10 WiFi
  • 325 reviews 6.9/10 Breakfast
  • 273 reviews 6.1/10 Cleanliness
  • 15 reviews 10/10 Wellness Area
  • 15 reviews 9.5/10 Bar

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