ibis Budapest Heroes Square 3 stars

Customer review rating (ALL Rating) 4.1/5 417 reviews

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ibis Budapest Heroes Square - Image 1
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Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda, 1068 BUDAPEST, Hungary

Description

Hotel extras

  • Total 139 guestrooms, including 24 sweet rooms

  • Bar open 24 hours.

  • Next to the Heroes Square, and few minutes from the city center

  • Accommodate your car, motorcycle or bike in front of the main entrance or in the garage.

  • Nestle yourself for big city events like: Sziget, Hungaroring, Marathons, Papp L. Sportarena.

Our accommodation(s)

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Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106, NTAK: SZ19000372, szálloda
1068 BUDAPEST
Hungary

GPS:47.515974, 19.075011

Telephone
Fax +36 1 269 5329

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  417 reviews

TripAdvisor Rating  4.0/5  1,070 reviews

Thank you guys <3

Customer review rating 5.0/5

Anzor T. (. O. F. F. G. :. Friends - Confirmed reviews ALL

We really enjoyed our stay <3

One of the most disappointing experiences I've ever had.

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The check-in process took an incredibly long time due to a lengthy queue at the reception caused by a room mismatch. Additionally, we were mistakenly given keys to someone else’s room. The bathroom had mold, and the room itself was in terrible condition. At the bar, we were unable to purchase any drinks because of an ongoing ownership change.

well located, good value for the price

Customer review rating 4.0/5

Szilvia Business - Confirmed reviews ALL

nicely refurbished building, very good location, comfortable room, only breakfast was a bit poor

Worst experience ever

Customer review rating 0.5/5

Leonard M. Friends - Confirmed reviews ALL

Worst experience and I am not talking about the hotel, I'M. talking about the check in procces and the employees. I booked 3 rooms for me and my friends and did the check in online that cost me some extra time, but wanted all to go as fast as possible. But, surprise! When we arrived they said that we have to do it again because I don't know, it was something about changing the system(probably the CRM). A full bus of tourist was in front of us so we chose to go to eat something and after to do the check in. When we came back it took about 15 to 20 minutes just to liberate our cards( we booked double, but they offered one twin and two doubles)and we went to our rooms. SURPRISE! One of the rooms was occupied, when we entered, there were people in the room( fotunately, they were dressed). The girl from the front desk said only that it wasn't her fault and OMG. No "I'M. sorry for this", no anything to sound like an excuse. It's the first time Istay in an Accor Hotel and the employees are so unprepared, so bad in English and so rude.

The worst hotel I’ve ever were

TripAdvisor rating 1.0/5

Arishko TripAdvisor review

the most disgusting hotel I have ever stayed in. let's start with the fact that the arrival was late at 01:00 am. I warned about the check-in time on booking. when tired and hungry we arrived at the hotel, we were met by an girl employee at the reception. well, how did she meet us. she was talking to someone on the phone, laughing periodically and it didn't look like a work conversation - let me remind you, it was Saturday night at 02:00. when, a few minutes later, our arrival was still ignored, I said that we needed to check in. to which the girl stared at me as if I owed her money. in general, by the way, we weren't even told a simple good night or sorry for the delay. the receptionist said that she was solving the guest's problem over the phone. the funniest thing is that in the conversation a Polish swear word with the letter K…. was heard several times. I honestly assume that she saw Russian passports and decided to just torment us with a long check-in. Also, the problems did not end when the phone conversation was finally finished (somewhere around 20-25 minutes after our arrival, we finally checked in) Our check in also was a problem they didn’t have a rooms with a double bed as it was in booking reservation. There is no water or refrigerator in the room. You can’t buy anything at night, the bar is closed. The sockets are falling off. The bed is poorly made. Also, we had a room with one large bed, but they gave us three separate ones. I didn’t have the strength to swear at night. Another thing that was simply disgusting was that the cleaning lady broke into the room at 9 am, although I had locked the door. Why does your staff dare to break into guests’ rooms? Do you even know how hotels work? Don’t look, this is a hotel chain, only the name remains of Ibis. And even three stars in India will give this “hotel” a run for its money

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Other web-users rate our hotel

  • 512 reviews 9.1/10 Location
  • 569 reviews 5.8/10 Room
  • 397 reviews 7/10 Service
  • 21 reviews 9.7/10 WiFi
  • 298 reviews 6.8/10 Breakfast
  • 243 reviews 6.6/10 Cleanliness
  • 64 reviews 7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.