ibis Budapest Heroes Square Hotel 3 stars

Everything went smoothly, as usual, but I had one problem this time, namely the terrible heat in the room. OK, I turned on the AC, but then I couldn't sleep because it was terribly noisy. I stopped it, and opened the window, but then I heard the street noise. This might be considered a big problem, and in a sort of way it is, but maybe people there didn't know that the AC in the room is extremely loud, maybe there is a technical issue. Otherwise the personnel was nice, so we might just have to let them know if there is a problem. It was a one night stay for me, so I forgot to tell them about the issue. I do it now.

We had two issues with our room; 1. Mold in the shower. 2. Cigarette smoke coming in from the windows because of being placed right above the smoking section. Thirdly, the most minor issue, orlur room got so hot and the A/C doesnt work in the winter. Only when coupled with the cigarette smoke was there a bigger problem. We ended up moving rooms, after trying to put us on the first floor we couldn't accept because of the cigarette smoke again. They put us in the third room, higher up so we couldn't smell the smoke. That made us happy and the men accommodating us were really trying to make us happy, so it wasnt their fault.. However, in the second room, there was still mold in the shower and it smelled horrible. Also, the food in the restaurant was DISGUSTING. I ordered the penne arribiata, and they put BBQ SAUCE on it, mixed with some kind of tomato paste. I couldn't eat a bite of it. We didnt go there for food after that. Overall, I know they tried, but I wont be staying at an ibis hotel again.

Very clean and friendly

Enjoyable

Everything was good: the room, the location, the breakfast. We enjoyed our stay at the hotel.

Great location, bus stop outside & metro, + just walk across to Heroes Square.

Really liked the location and the room.

Nice , clean Hotel. Reception staff and Housekeeping they are very nice, help ing with request.If I go to Budapest I will stay again the same Hotel...Thank you again everything.

Hotel is not good for the price. The heating did not work, 15 degrees in the room and the breakfast was basic. I already had better IBIS hotels. I would recommend another one. I had 3 beds in my room although I was alone.

I chose this property as it was across from Heroes Square. It was close to the Main Square and the Danube, as well. Nice area, felt safe to walk around. Found out there was a zoo, across the street, which was an added bonus. The parking can be tricky, if you have a vehicle larger than a Compact, though it worked out. The room was very nice with a bay window overlooking the Zoo. I wish I had taken pictures of it. :(

I liked the location and the staff was very helpful and friendly; they were always ready to help me with some information and how to get around in the city. I would definitely recomend this place and book ot again!

Can't rate this hotel highly enough,absolutely fantastic staff,situation perfect (3-4 minute walk from nearest metro)room basic but large,spacious,clean. Breakfast good value for money. I would stay again no problem what so ever.

The hotel was comfortable, and the location was very convenient, located near bus stops and metro stations, which is good for tourists. The only thing is the air conditioning did not cool down as fast as we would’ve liked.

Lovely clean hotel very friendly staff nice location 2 minutes walk to heroes square Budapest us a great city to visit and a great value destination would definitely recommend this hotel only one thing could do with improving was the continent Al breakfast

I have stayed at IBIS Heroes Square 5 times in the last 6 months. In that time I have had one where the room was cold but almost impossible to heat and last week when the room was hot and the only option to cool was to open the window because both the heat and cool setting on the a/c were blowing hot. Unfortunately the street is noisy. I usually stay one night and arrive late. By the time you realise these things it's too much hassle to change rooms.