ibis Budapest Heroes Square Hotel 3 stars

Customer review rating 4.3/5 2,900 reviews

ibis Budapest Heroes Square
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+ 14 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • BreakfastPaying
  • 1 bar(s)

Hotel location

ibis Budapest Heroes Square

Dozsa Gyorgy ut 106
1068
budapest
hungary

Tel: +3612695300

Fax: (+36)1/2695329

Check-in from 14h00

Check out up to 12h00

  • BY BUS :  20 HOSOK TERE

  • METRO LINE YELLOW :  M1 HOSOK TERE

  • By plane

    BUDAPEST FERIHEGY 2 At 19km / 11.81 miles

  • By train

    EASTERN STATION At 2km / 1.24 miles

  • By train

    SOUTHERN STATION At 4.5km / 2.8 miles

  • By train

    WESTERN STATION At 1.6km / 0.99 miles

GPS :47.515974, 19.075011

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Sweet Room with 1 Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Sweet Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

You're the champion

Accessible room
  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Budapest Heroes Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,900 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,028 reviews

Customer review rating 4.3/5

Matt Friends - 17/03/2020 Confirmed reviews ALL

Lovely hotel very clean and staff helpful

Dear Matt H., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Great stay

Customer review rating 4.3/5

Jane E. Couples - 07/03/2020 Confirmed reviews ALL

Was near some great places to visit, and a 40 min walk to the river.

Dear Jane E., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Comfortable and good value for Budapest

Customer review rating 4.3/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

The hotel is modern and clean. It's a perfect location both for leisure and business. Parking is possible on the street (appr. 1 EUR/hr from 8:30 to 18:00) or at the hotel's parking place on a reasonable price (15 EUR/24 hrs). There are lot of restaurants around, but there is a restaurant with a limited choice in the hotel also opened 12:00-21:00, and bar opened 24 hrs. The breakfast is delicious, more than enough. The staff is very nice and helpful. The room was clear, the bed is comfy. Our room was a bit noisy from the street however it was on the 7th floor.

Tisztelt F. Geza ! Köszönettel megkaptuk a ibis Budapest Heroes Square szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönetoen kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következo alakalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Pálffy Martina, Quality Manager

Great stay as ever

Customer review rating 4.3/5

Mr S. R. Solo - 02/03/2020 Confirmed reviews ALL

The staff are always polite and helpful. The food ordered at night was excellent with great portions. The room was clean and tidy. These are the reasons that I always make this my first choice whenever I come to Budapest.

Dear Stephen R., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Usual Good Ibis Quality

Customer review rating 4.3/5

Tibor K. Couples - 25/02/2020 Confirmed reviews ALL

Everything went smoothly, as usual, but I had one problem this time, namely the terrible heat in the room. OK, I turned on the AC, but then I couldn't sleep because it was terribly noisy. I stopped it, and opened the window, but then I heard the street noise. This might be considered a big problem, and in a sort of way it is, but maybe people there didn't know that the AC in the room is extremely loud, maybe there is a technical issue. Otherwise the personnel was nice, so we might just have to let them know if there is a problem. It was a one night stay for me, so I forgot to tell them about the issue. I do it now.

Tisztelt K. Úr, Köszönjük, hogy idot szánt a kérdoív kitöltésére és megosztotta velünk a ibis Budapest Heroes Square szállodával kapcsolatos véleményét. Sajnálattal értesültem, hogy itt-tartózkodása nem az elvárásainak megfeleloen alakult, elnézését kérem a kellemetlenségekért. A klímát illetően azonnal ellenőrizzük a hangját! Nagyon sajnálom , hogy zavarta a pihenésben. A készülék télen fűt, tehát ha bekapcsolja, dől a meleg. Egycsöves rendszer, ebben az időszakban még nincsen hűtésre átkapcsolva. Sajnálom , hogy a recepciót nem kérdezte, tudtak volna segíteni a kezelésében. Nagyon köszönöm, hogy megosztotta velünk észrevételeit és bízom benne, hogy kapunk még lehetoséget Öntol a jövoben, hogy szolgáltatásaink magas színvonaláról meggyozhessük. Tisztelettel, Maria Blaskovics ig.

Good Service but Moldy Showers

Customer review rating 4.3/5

Anonymous Families - 22/02/2020 Confirmed reviews ALL

We had two issues with our room; 1. Mold in the shower. 2. Cigarette smoke coming in from the windows because of being placed right above the smoking section. Thirdly, the most minor issue, orlur room got so hot and the A/C doesnt work in the winter. Only when coupled with the cigarette smoke was there a bigger problem. We ended up moving rooms, after trying to put us on the first floor we couldn't accept because of the cigarette smoke again. They put us in the third room, higher up so we couldn't smell the smoke. That made us happy and the men accommodating us were really trying to make us happy, so it wasnt their fault.. However, in the second room, there was still mold in the shower and it smelled horrible. Also, the food in the restaurant was DISGUSTING. I ordered the penne arribiata, and they put BBQ SAUCE on it, mixed with some kind of tomato paste. I couldn't eat a bite of it. We didnt go there for food after that. Overall, I know they tried, but I wont be staying at an ibis hotel again.

Dear Tylar G., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

Brilliant stay

Customer review rating 4.3/5

Deborah Families - 22/02/2020 Confirmed reviews ALL

Very clean and friendly

Dear Deborah F., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Clean, comfortable, good breakfast, close to city centre and attractions

Customer review rating 4.3/5

Chris H. Solo - 21/02/2020 Confirmed reviews ALL

Enjoyable

Dear Christopher H., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Very good stay

Customer review rating 4.3/5

Ildiko S. Couples - 19/02/2020 Confirmed reviews ALL

Everything was good: the room, the location, the breakfast. We enjoyed our stay at the hotel.

Dear Ildiko S., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Location

Customer review rating 4.3/5

Brian M. Couples - 17/02/2020 Confirmed reviews ALL

Great location, bus stop outside & metro, + just walk across to Heroes Square.

Dear Brian M., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Great pleasant stay

Customer review rating 4.3/5

Aa. Business - 07/02/2020 Confirmed reviews ALL

Really liked the location and the room.

Dear Tallai A., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Nice clean room, staff - dolgozok nagyon kedvesek , segitokeszek .

Customer review rating 4.3/5

Erzsebet P. Families - 06/02/2020 Confirmed reviews ALL

Nice , clean Hotel. Reception staff and Housekeeping they are very nice, help ing with request.If I go to Budapest I will stay again the same Hotel...Thank you again everything.

Dear Erzsebet P., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Good Stay

Customer review rating 4.3/5

Tiberiu B. Friends - 31/01/2020 Confirmed reviews ALL

We had a very good stay at this hotel - for the 1 night we've been there . Staff very friendly Rooms clean and warm Comfortable beds Overall a very good place.

Wouldn't go back

Customer review rating 4.3/5

No I. W. O. G. M. N. I. I. W. F. P. U. O. T. H. Business - 28/01/2020 Confirmed reviews ALL

The service was okay but the hotel is very tired and seriously in need of upgrading or at least redecoration. Our room had woodchip wallpaper - with one orange wall! very 1970's. The heating/air-conditioning didn't work. The room was too hot and switching on the air-conditioning resulted in HOT air coming into the room - the only way to reduce the temperature was to switch of the aircon and open the window - which meant that the road noise was very loud. There were no pillow protectors and the pillows were stained and of poor quality - foam chips! There was only 3 pillows available. There was only one small hard chair - I would describe the hotel as a hostel rather than a h. There seemed to be heating under the floor (probably uninsulated pipes) running beneath it - this was likely the cause of the room being very hot. the only thing in favour was that it was cheap but not as cheap as a hostel would be.

great experience with local staff

Customer review rating 4.3/5

Icke Business - 22/01/2020 Confirmed reviews ALL

stay was fine at all, the outstanding thing was the very friendly, handsome and helpful staff, our small group with 3 Asians was very pleased and positively impressed.

Dear Steffen , We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Next to Heroes Square and the baths and spa in the park plus the art gallery .

Customer review rating 4.3/5

Joy Couples - 20/01/2020 Confirmed reviews ALL

Excellent stay on the first floor. Comfiest pillows imaginable.

Dear Joy, We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Although it was a short stay, it was very pleasant.

Customer review rating 4.3/5

Marta M. Business - 17/01/2020 Confirmed reviews ALL

I was only staying for one night and spent most of my time outside of the hotel, but I had an overall good experience and would definitely consider coming back.

Dear Marta, We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager
Customer review rating 4.3/5

Bent O. L. Solo - 16/01/2020 Confirmed reviews ALL

I am ewery 2 years going to the circus Festival,and are always staying in Ibis.I am wery satisfyed.

Dear Bent-Ove L., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

Efficient - polite and helpful staff. Clean room & good breakfast

Customer review rating 4.3/5

Sally B. Solo - 12/01/2020 Confirmed reviews ALL

Efficient - polite and helpful staff. Clean room & good breakfast

Dear Sally B., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy,Quality Manager

For the rate I paid was ok

Customer review rating 4.3/5

Anonymous Business - 11/01/2020 Confirmed reviews ALL

Over for dental check up/clinic gets preferential rate of just €50 per night inc breakfast so for that price for one night it's ok. Breakfast not great. Walls thin. Corridor carpet not properly hovered. Room clean.

Dear Laurence Z., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.
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