Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,158 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,158 reviews

TripAdvisor Rating  4.2/5  3,338 reviews

Customer review rating 4.0/5

Robert B. Families - Confirmed reviews ALL

Always a pleasure to stay before going to Heathrow, and the staff are excellent. We were put in a refurbished room, and while stylish, would benefit from one or two practical enhancements. For example, a towel rack by the sink, and more (and more accessible) outlets in the room. But overall, a nice stay.

Dear Robert B., Thank you for your lovely feedback and for choosing to stay with us before your Heathrow journey. We’re delighted to hear that our team made your stay enjoyable and that you appreciated the refurbished room’s style. We also really value your practical suggestions regarding towel racks and outlet accessibility — these details are being carefully considered as part of our ongoing refurbishment. We’re glad you had a nice stay overall and look forward to welcoming you back again soon. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.5/5

Sin T. H. Families - Confirmed reviews ALL

Welcoming staff with excellent service. My kid was surprised for the popcorn machine!

Dear Sin T. H., Thank you for your kind words about our welcoming staff and the service provided. We are delighted that your child enjoyed the popcorn machine. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Daniel S. Business - Confirmed reviews ALL

Some rooms on the 11th floor are noisy due to machines/equipment on top of the building

Dear Daniel S., Thank you for sharing your feedback. We’re sorry to hear that noise affected your stay. Some rooms on the 11th floor can experience occasional noise due to essential building equipment located on the roof. We understand how important a quiet environment is and regret any inconvenience this may have caused. Our team is always happy to assist with a room change whenever possible, and we do our best to accommodate quieter room requests in advance. Your comments have been noted and shared with the relevant teams. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 2.0/5

Brunda M. Business - Confirmed reviews ALL

Not worth the Money

Dear Brunda M., Thank you for sharing your feedback with us. I am sorry to hear that the size of your room did not meet your expectations and that you felt the stay did not offer the value you were looking for. We strive to provide a comfortable experience for all our guests, and we regret that we missed the mark this time. We appreciate your honesty and hope to have the chance to provide a better experience in the future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Ngar W. C. Families - Confirmed reviews ALL

Comfort and relax But it is better to provide slippers inside the room

Dear Ngar W. C., Thank you for your positive feedback regarding our location and comfort. We appreciate your suggestion about providing slippers and will consider it for future improvements. Warm regards, Ihjas Abdulla Guest Experience Manager

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Other web-users rate our hotel

  • 1,480 reviews 9.6/10 Location
  • 1,766 reviews 5.7/10 Room
  • 1,670 reviews 8.7/10 Service
  • 23 reviews 5.8/10 WiFi
  • 821 reviews 8.6/10 Breakfast
  • 660 reviews 6.1/10 Cleanliness
  • 313 reviews 5.3/10 Value
  • 280 reviews 6.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.