ibis Bengaluru City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,137 reviews

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ibis Bengaluru City Centre - Image 1
ibis Bengaluru City Centre - Image 2
ibis Bengaluru City Centre - Image 3
ibis Bengaluru City Centre - Image 4
Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027, 560027 Bengaluru, India

Description

Hotel extras

  • Prime location with easy access to business, commercial, and leisure hubs

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Upgrade your stay at check-in with exclusive dining, laundry, and beverage benefits

  • Unwind at KA01, rooftop bar & restaurant, with great food, signature drinks, and city views

  • Pet-friendly Hotel* nominal charge applicable

Our accommodation(s)

Book this hotel
Room 1
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Room

STANDARD TWIN ROOM

Photo out of - STANDARD TWIN ROOM

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Bengaluru City Centre

Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027
560027 Bengaluru
India

GPS:12.967349, 77.593826

Telephone
Fax +91 80 4254 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 173 rooms
  • One room for people with reduced mobility
  • 173 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • KEMPEGOWDA INTERNATIONAL AIRPORT Additional charge
  • BLR Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Gymnasium

  • On site

SPICE IT

Photo out of - SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant and bar, Spice it, and unwind over a drink and a quirky selection of bar bites. The restaurant serves Continental, Indian, and authentic regional cuisines.

Cooking style
Thematic cuisine
Capacity
84
Accessibility
Accessible service
560027 Bengaluru, India
Telephone +91 80 4254 8000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Halal menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant and bar, Spice it, and unwind over a drink and a quirky selection of bar bites. The restaurant serves Continental, Indian, and authentic regional cuisines.

KA01 is a modern, stylish neighbourhood rooftop bar, serving handcrafted cocktails, late-night dining, and unforgettable experiences in a vibrant setting. #KA01

Stay active at our well-equipped fitness centre during your stay. The fitness centre is open 24 hours a day and is sanitised in accordance with stringent hygiene protocols.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,137 reviews

Customer review rating 5.0/5

Gopisankar B. Business - Confirmed reviews ALL

Dear Gopisankar B., Thank you for your kind words regarding your stay and dining experience at ibis Bengaluru City Centre. We are delighted to hear that you had a fantastic time with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.0/5

Aljo S. Families - Confirmed reviews ALL

Dear Aljo S., Thank you for your kind words regarding your recent stay with us. We appreciate your feedback on the room's comfort and cleanliness. We are pleased that you enjoyed our location and overall quality. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Amit K. T. Business - Confirmed reviews ALL

Dear Amit K. T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had an excellent experience and appreciate your recognition of our efforts to provide a top-notch service. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 0.5/5

Ramendra N. S. Business - Confirmed reviews ALL

Dear Ramendra N. S., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations. We are concerned to learn about your experience with the in-room dining service, including the delay in delivery, food quality, and payment process. Please accept our sincere apologies for the inconvenience caused. We take your feedback seriously and have shared the concerns with the concerned teams for review and necessary corrective action. We are also reinforcing our service standards to ensure a more prompt and consistent dining experience for our guests. We tried to reach you personally to discuss your concerns and understand the matter better. However, your wife answered the call and informed us that you were busy with other work at the time. We regret that we could not connect with you directly. We truly value your feedback and hope to have the opportunity to welcome you again and provide you with a much-improved experience. Best Regards, Irfan Khatry General Manager Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Akash D. Families - Confirmed reviews ALL

Dear Akash D., Thank you for your kind words regarding your recent stay. It is gratifying to know that you enjoyed our breakfast and found our staff, particularly Lokesh, Rajeshree, and Munmuni, to be helpful and dedicated. Your satisfaction is our priority. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Dear Aljo S., Thank you for your kind words regarding your recent stay with us. We appreciate your feedback on the room's comfort and cleanliness. We are pleased that you enjoyed our location and overall quality. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Amit K. T. Business - Confirmed reviews ALL

Excellent Experience

Dear Amit K. T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had an excellent experience and appreciate your recognition of our efforts to provide a top-notch service. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 0.5/5

Ramendra N. S. Business - Confirmed reviews ALL

1. No customer service 2. They will come with a payment machine every time food is delivered in room 3. Avg time to deliver food is more than 75 minutes, even for Daal Khichdi 4. Pathetic Food quality, no value for money

Dear Ramendra N. S., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations. We are concerned to learn about your experience with the in-room dining service, including the delay in delivery, food quality, and payment process. Please accept our sincere apologies for the inconvenience caused. We take your feedback seriously and have shared the concerns with the concerned teams for review and necessary corrective action. We are also reinforcing our service standards to ensure a more prompt and consistent dining experience for our guests. We tried to reach you personally to discuss your concerns and understand the matter better. However, your wife answered the call and informed us that you were busy with other work at the time. We regret that we could not connect with you directly. We truly value your feedback and hope to have the opportunity to welcome you again and provide you with a much-improved experience. Best Regards, Irfan Khatry General Manager Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Akash D. Families - Confirmed reviews ALL

Breakfast was amazing! I loved each and every moment in ibis.! Very very polite staff.! Lokesh and Rajeshree were very helpful. Munmuni cleaned our room and she was very dedicated towards her responsibilities. I am very very satisfied.

Dear Akash D., Thank you for your kind words regarding your recent stay. It is gratifying to know that you enjoyed our breakfast and found our staff, particularly Lokesh, Rajeshree, and Munmuni, to be helpful and dedicated. Your satisfaction is our priority. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.0/5

Srujan N. Solo - Confirmed reviews ALL

Room was very good, and the staff were friendly. housekeeping team also did an excellent job. Overall, my experience was excellent. only disappointment was the view from our room. starting with number400 have less attractive views, while the front side rooms offer beautiful scenery. I would recommend the front side rooms for a better experience.

Dear Srujan N., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found your room comfortable and our staff friendly, and we appreciate your kind words about the housekeeping team. I understand your disappointment with the view from your room. We do offer a variety of room types, and we encourage guests to request specific views during their reservation for an enhanced experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Parimal D. Solo - Confirmed reviews ALL

Good experience though bathrooms could be cleaner

Dear Parimal D., Thank you for your positive feedback regarding our location and overall experience. I appreciate your comments about the cleanliness of the bathrooms and will take them into consideration as we continuously strive to improve our services. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.0/5

Rohit S. Business - Confirmed reviews ALL

Room # 715 The bedside table drawer has an issue & did not close, in the morning when I woke up & stepped down from the bed, I banged my leg into that; leaking WC; the bathroom door gets stuck

Dear Rohit S., Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience you experienced during your stay, particularly with the bedside drawer, leaking WC, and bathroom door. We completely understand your concerns, and we regret that these issues affected your overall experience. Had we been made aware of these concerns during your stay, we would have been more than happy to assist you promptly and make the necessary alternative arrangements to ensure your comfort. We also made an attempt to reach you to understand your experience better and personally address your concerns; however, unfortunately, we were unable to connect with you on the contact number provided. Please be assured that your feedback has been shared with our Engineering team for the necessary attention. We truly value your comments and sincerely hope you will give us another opportunity to serve you better. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.0/5

S T. Business - Confirmed reviews ALL

Hotel is in the centre of the city. Rooms are good, of course washrooms are not great. Receptionist is much more worse. I asked a cover to deliver in my room, after 35 mins I went and collected it in person. At least for courtesy he could have apologised. Showing attitude.

Dear S T., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our central location and found the rooms satisfactory. We sincerely apologize for the delay in delivering the cover to your room and, more importantly, for the lack of appropriate courtesy and communication from our team. We understand how this may have affected your overall experience, and we regret the inconvenience caused. We attempted to speak with you to understand the matter in greater detail and personally apologize and address your concerns. During our initial conversation, you mentioned that you would get back to us; however, despite our subsequent attempts to connect with you, unfortunately, the calls could not be answered. We regret that we were unable to connect with you personally. Your feedback has been taken seriously, and the concerned team has been briefed to remain more attentive, responsive, and courteous while assisting our guests. We sincerely apologize once again and hope to have the opportunity to provide you with a much better experience on your next visit. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Bapi S. Business - Confirmed reviews ALL

Very nice & efficient staff at the reception, restaurant and at the bar. Rooms are fresh, tidy and clean. Shall be more happy if the restaurant buffet menu is looked into and made more attractive.

Dear Bapi S., Thank you for your kind words about our staff and the cleanliness of our rooms. We appreciate your feedback regarding the restaurant buffet menu and will take it into consideration for future enhancements. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Hasmukh N. S. Business - Confirmed reviews ALL

very good

Dear Hasmukh N. S., Thank you for your kind words. We are delighted to hear that you had a positive experience at ibis Bengaluru City Centre. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Poojithkumar J. Friends - Confirmed reviews ALL

I liked it

Dear Poojithkumar J., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.0/5

Ishita D. Business - Confirmed reviews ALL

On arrival, we were asked to carry our own luggage as it was “self-service,” which felt below the expected level of hospitality. The room and washroom were also quite small and felt cramped. Overall, the experience did not meet expectations.

Dear Ishita D., Thank you for sharing your feedback. We sincerely regret that your overall experience did not meet your expectations. Regarding the luggage assistance, our hotel follows a self-service concept; however, our team remains committed to assisting guests wherever required, particularly in exceptional circumstances or when assistance is needed. We have taken your feedback seriously and have briefed the team to remain attentive and offer appropriate assistance whenever required. We have also noted your comments regarding the room and washroom size. As per the ibis brand concept, our rooms are designed to be compact and functional, although we understand that the space may feel limited for some guests. We would also like to mention that our team attempted to contact you to understand your concerns in detail and personally apologize for the inconvenience; however, unfortunately, the calls could not be connected. We sincerely appreciate your feedback and will continue to work towards providing a better and more comfortable guest experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.5/5

Suresh D. Families - Confirmed reviews ALL

But i am not able reach the restaurent via phone call before stay based on numbers provided.

Dear Suresh D., Thank you for taking the time to share your valuable feedback following your recent stay with us. We are pleased to know that everything was good during your stay. At the same time, we sincerely regret the inconvenience caused when you were unable to reach our restaurant by phone prior to your arrival. We appreciate you bringing this to our attention. We tried reaching you to understand which contact number you had used; however, we were unfortunately unable to connect with you. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another smooth and pleasant stay. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 1.0/5

Sandeep Y. Business - Confirmed reviews ALL

Rooms are too small, Bathroom is like a Pod or cage with little are no movement possible, Food was awful and very less variety

Dear Sandeep Y., Thank you for taking the time to share your detailed feedback following your stay with us. We sincerely regret that certain aspects of your experience did not fully meet your expectations. We appreciate your comments regarding the room size, bathroom space, and breakfast offerings. We had the opportunity to speak with you over a call regarding your feedback, during which you shared your concerns in detail. Our team explained that ibis Bengaluru City Centre follows the established ibis business-hotel concept, with the room and bathroom configurations designed in accordance with the brand’s standard specifications, focusing on functionality and efficient use of space. We appreciate your understanding of the same. We have also taken note of your feedback regarding the breakfast variety and authenticity of the offerings. Your observations have been shared with the concerned team for review, as we continuously strive to enhance our offerings and provide a more satisfying dining experience. Thank you once again for your valuable feedback and for taking the time to discuss your concerns with us. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Awasha B. R. Friends - Confirmed reviews ALL

only think breakfast can be much better

Dear Awasha B. R., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your experience comfortable. We value your suggestions for improving our breakfast offerings and will take them into consideration for future enhancements. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.0/5

Sheela T. Friends - Confirmed reviews ALL

No lobby boy to accompany us to the room on reaching hotel. Room was kept FREEZING cold - and we could not find the AC Control unit. Though room was for two, only one bathing towel provided. The pipes of the hand faucet and shower are extremely Stiff.

Dear Sheela T., Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate you bringing your experience to our attention and regret any inconvenience you may have experienced during your stay. We attempted to connect with you over the phone to better understand your feedback and discuss the matter personally; however, we were unable to reach you as the call was not answered. Please be assured that your feedback has been duly noted and shared with the concerned team for necessary attention and improvement. We truly value your feedback and patronage, and we hope to have the opportunity to welcome you back and provide you with a more comfortable and pleasant experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.0/5

Sneha K. Solo - Confirmed reviews ALL

The corridor stinks with some weird smell and bad fragnant. There is food waste all over the floor and nobody picking them up for a long time

Dear Sneha K., Greetings from ibis Bengaluru City Centre! Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate you bringing your experience to our attention. We attempted to contact you to better understand your feedback and discuss the matter personally; however, the call went directly to voicemail. We have also dropped a message for you and would be happy to connect with you at your convenience. Please be assured that your feedback has been duly noted and shared with the concerned team for necessary attention and improvement. We truly value your feedback and patronage and look forward to welcoming you back to ibis Bengaluru City Centre, where we hope to provide you with a more comfortable and pleasant experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Mouhamadou G. M. Solo - Confirmed reviews ALL

Thought it is a very clean Hotel. I would recommend to get a room with a breakfast

Dear Mouhamadou G. M., Thank you for your positive feedback regarding the cleanliness and location of our hotel. We appreciate your recommendation about the breakfast option, which indeed enhances the stay experience. Your insights are invaluable to us. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Bandopadhya S. Business - Confirmed reviews ALL

It was good.

Dear Bandopadhya S., Thank you for your positive feedback regarding our location. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we hope to welcome you back soon. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Steven H. Solo - Confirmed reviews ALL

Great layover stay with many local attractions nearby. All the staff were very helpful and had a great Biriyani in the restaurant

Dear Steven H., Thank you for your positive feedback. We are pleased to hear that you enjoyed the comfort of your room and the excellent service provided by our staff. It is wonderful to know that you had a great dining experience with our Biriyani and appreciated our location. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Other web-users rate our hotel

  • 569 reviews 9.6/10 Location
  • 1,388 reviews 6.8/10 Room
  • 2,966 reviews 9.1/10 Service
  • 48 reviews 7.8/10 WiFi
  • 804 reviews 8.1/10 Cleanliness
  • 444 reviews 2.3/10 Comfort
  • 391 reviews 8.5/10 Breakfast
  • 61 reviews 9.8/10 Bar

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