Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,616 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,616 reviews

Customer review rating 5.0/5

Antonietta V. Couples - Confirmed reviews ALL

The rooms are really big and comfortable.

Customer review rating 4.5/5

Mariam D. Business - Confirmed reviews ALL

They have a great gym and excellent on site restaurant. The staff are all very friendly. I only find the food service is rather slow. So if you’re on a hurry I recommend going early.

Customer review rating 4.0/5

Philip V. Families - Confirmed reviews ALL

Over the last few nonths I'm seeing little value in remaining an All Accor Explorer member. Service standards across the group are dropping. As it stands it's unlikely I'll renew membership next year. For example, For this stay, I booked a room for two adults and a child. Previously I'd receive at least a can/bottle of water per peson at a minimum as a "welcome" gift. On this occasion it was a soilitary can. A minor complaint, but a noticeable decline.

Customer review rating 3.5/5

Hayley G. Families - Confirmed reviews ALL

Room was extremely nice, clean and had everything we needed. Highly recommend the rooms. Breakfast was beyond disappointing. No eggs, bacon, hash browns, pancakes or orange juice. Two slices of white bread and 2 croissants left. All of these items were missing at the same time and had to wait 10 minutes or more for any to come back out. Asked the breakfast floor staff about the lack of food and response was 'I can't tell the kitchen what to do, I'm not responsible for the kitchen'. A simple apology and offer to follow-up the items would be better. The same situation had occurred the day before, another guest told me.

Customer review rating 2.5/5

Itumeleng S. Couples - Confirmed reviews ALL

The staff were lovely but the room was somewhat outdated especially the bathroom where the lock was almost coming off, discoloured tiles, and the shower leaked.

Other web-users rate our hotel

  • 286 reviews 9/10 Location
  • 887 reviews 8.5/10 Room
  • 886 reviews 8.8/10 Service
  • 44 reviews 2/10 WiFi
  • 449 reviews 8.8/10 Comfort
  • 371 reviews 8/10 Food
  • 356 reviews 8.6/10 Cleanliness
  • 278 reviews 8/10 Amenities

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