ibis Amman 3 stars

Customer review rating (ALL Rating) 3.9/5 1,135 reviews

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Description

Hotel extras

  • Fuel your day with breakfast buffet before exploring Amman

  • Stay opposite Amman Mall for easy shopping and everyday convenience

  • Connect effortlessly with fast Wi-Fi throughout the hotel

  • Work and meet with ease in flexible meeting spaces

  • Keep up your routine with a workout whenever it suits you

Our accommodation(s)

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
Jordan

GPS:31.990072, 35.864897

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,135 reviews

Customer review rating 4.5/5

Soha B. A. Business - Confirmed reviews ALL

I loved the stay, great location, convenient rooms and no traffic around. What also made a real difference was Nour from reception. Her understanding and kindness while dealing with some important inquiries made me feel like home.

Dear Soha B. A., Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay, appreciated our convenient location and found our rooms comfortable. It is especially rewarding to hear your kind words about Nour. We will gladly share your compliments with her, as recognition like yours is a great motivation for our team. Thank you for choosing ibis Amman. We look forward to welcoming you back for another enjoyable stay! Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 2.5/5

Chi M. L. Friends - Confirmed reviews ALL

Furniture was old and outdated. Bath room shower door’ rail rusty. As per receptionist mentioned Accor Platinum not entitle free breakfast. Only entitled on holiday (Friday & Saturday).

Dear Mr. Chi M. L., Thank you for sharing your feedback. We sincerely apologize that certain aspects of your stay did not meet your expectations. We acknowledge your comments regarding the condition of the furniture and the shower door rail, and we will share them with our Maintenance team for review and necessary action. We truly appreciate your feedback, as it helps us identify areas where we can improve, and we hope to have another opportunity to provide you with a better experience. Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 3.5/5

Sarhane M. K. Business - Confirmed reviews ALL

I have been staying in Ibis Amman for couple of years. I love the location, the staff is very cooperative and service has been decent. For this recent stay, I was shocked by the bedding conditions and believe efforts should be made to improve this and gain customer trust.

Dear Sarhane M. K., Thank you for your continued loyalty and for choosing ibis Amman over the past years. We truly appreciate your kind words about our location, cooperative team, and service. However, we sincerely regret that the bedding conditions during your recent stay did not meet your expectations. Please accept our apologies for the disappointment and discomfort caused. Your feedback is well noted, and we will review the condition of the bedding and room equipment with our Housekeeping and Maintenance teams to ensure the necessary improvements are addressed. We highly value your trust and hope to have the opportunity to welcome you back and provide you with the comfortable experience you have come to expect from us. Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 4.5/5

Rafat B. Families - Confirmed reviews ALL

I stay at this hotel because it is practical, clean, and very comfortable for me. The staff are also very friendly and welcoming.

Dear Mr. Rafat B., Thank you for your lovely feedback and continued trust in ibis Amman. We are delighted to know that you find our hotel practical, clean, and comfortable, and that our team made you feel welcome through their friendliness and hospitality. Your kind words mean a lot to us and motivate our team to keep delivering the best possible experience. We look forward to welcoming you back again soon! Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 3.0/5

Ahmed S. S. Business - Confirmed reviews ALL

Good

Dear Mr. Ahmed S. S., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Rooms Division Manager

Other web-users rate our hotel

  • 446 reviews 9.4/10 Location
  • 802 reviews 3.3/10 Room
  • 992 reviews 8.1/10 Service
  • 13 reviews 7.7/10 WiFi
  • 415 reviews 3.8/10 Cleanliness
  • 340 reviews 2.7/10 Comfort
  • 176 reviews 4.7/10 Breakfast
  • 146 reviews 3.5/10 Amenities

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