Sofitel Krabi Phokeethra Golf & Spa Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 1,143 reviews

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200 Moo 3 T.Nongtalay, A.Muang Krabi, 81180 KRABI, Thailand

Description

Hotel extras

  • The largest swimming pool in Thailand with a surface area of 7000 sqm.

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Charters luxury speedboats with captain licenses in Krabi

  • Wide range of culinary choices available including specialties from an Indian master chef

Our accommodation(s)

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Hotel location

Sofitel Krabi Phokeethra Golf & Spa Resort

200 Moo 3 T.Nongtalay, A.Muang Krabi
81180 KRABI
Thailand

GPS:8.063054, 98.746089

Telephone
Fax +66 75 627 899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,143 reviews

TripAdvisor Rating  4.5/5  4,750 reviews

Certificate of excellence 2025

If you want to feel luxury and good vibes

TripAdvisor rating 5.0/5

TomaszW2930 TripAdvisor review

This is my first time in Thailand with my wife, but it certainly won't be our last. For our 15th wedding anniversary, we chose the recommended Sofitel Hotel and we are absolutely delighted. The service is wonderful, the rooms are spacious, and the breakfasts are irresistible. On the very first day, they prepared special treats for us at breakfast and in our room to celebrate our anniversary. The room amenities are perfect - nothing is missing. The location is right on the beach (and with the largest hotel swimming pool in Thailand) and very close to local shops and eateries. The larger town of Ao Nang is about 10-15 minutes away by car. In the restaurant, we were looked after by Jinny (a charming manager), while the afternoon Muay Thai lessons were taught by the excellent instructors Tawee, Mee and Aum. If you want to train under the guidance of experienced coaches, the ones at this hotel really know their stuff. I recommend this hotel to anyone as a great base if you care about the standard of the rooms. Here, you can feel the luxury and 5* quality at every turn.

Bonjour TomaszW2930, Sawasdee Kha. Thank you very much for sharing your wonderful experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to know that your first visit to Thailand and your 15th wedding anniversary were made even more special with our team’s attention to detail and thoughtful surprises. It is also wonderful to hear that you enjoyed our spacious rooms, breakfast, beach location, and Muay Thai lessons under Tawee, Mee, and Aum’s guidance. Your kind words about Jinny and the team’s service are truly appreciated and will be shared with them. We are thrilled that you felt the luxury and 5-star quality throughout your stay. We look forward to welcoming you and your wife back to create even more memorable moments in the future. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Customer review rating 5.0/5

David J. M. Friends - Confirmed reviews ALL

We had a lovely 7 day stay at the hotel. Check in was quick and efficient. Our superior room was large, well equipped and very clean.The breakfast buffet choices were varied and plentiful. Staff in the Club Lounge were amazing. Luke took care of us most days and was very efficient and friendly. The pool area was huge. Lots of sunbeds and cabanas. It was clean and well maintained. Beautiful landscaping around the whole hotel. A beautiful, relaxing place to stay in Krabi!

Bonjour ‘DM’, Sawasdee Kha. Thank you very much for sharing such a wonderful review following your recent 7-day stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are truly delighted to know that your experience with us was relaxing and memorable from beginning to end. It is a pleasure to read that your arrival and check-in were smooth, and that you enjoyed the comfort, spaciousness, and cleanliness of your Superior room. We are equally pleased that our breakfast offerings met your expectations with a wide and plentiful selection. Most especially, I would like to thank you for your kind recognition of our Club Millésime team. Luke will be absolutely delighted to know that his attentive, efficient, and friendly service contributed so positively to your stay. Your feedback is truly motivating for our team and reinforces the heartfelt service we strive to deliver every day. We are also pleased that you enjoyed the expansive pool area, well-maintained facilities, and the beautiful landscaping throughout the resort, which are designed to create a peaceful and relaxing atmosphere for our guests. Thank you once again for sharing your experience. We very much look forward to welcoming you back to Sofitel Krabi Phokeethra Golf & Spa Resort for another beautiful and relaxing escape in Krabi. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Lukwha is a star

TripAdvisor rating 5.0/5

Jeanne L Families - TripAdvisor review

Our stay at Sofitel Krabi was wonderful. Lukwha was memorable, her knowledge of the property and the surrounds was enlightening and also her English language skills were excellent. She also gave the right amount of information to enhance the guest experience. Luke was also a great server, so friendly and just the right amount of chit chat to not interfere with the guest experience. He was also great over the stay because we built a rapport with him - and it was so nice over the stay as we felt special with his knowledge of our preferences etc.

Bonjour Jeanne L, Sawasdee Kha, Thank you so much for sharing your wonderful feedback about your stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear how much you enjoyed the care and attention from Lukwha and Luke. While Lukwha is no longer with the company, we are grateful for the positive and lasting impression she left. It is especially heartwarming to know that you built such a lovely rapport with Luke. He and the entire Club team always take great joy in anticipating our guests’ preferences and ensuring every moment is special. Your kind words will certainly be shared with them, as they continue to inspire our team to deliver memorable experiences. We sincerely look forward to welcoming you back soon for another exceptional stay with us. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Mixed feelings

TripAdvisor rating 3.0/5

justinelang TripAdvisor review

I’m still not sure how I completely feel about our experience at this hotel. We booked this holiday for our 25th Wedding anniversary. We did 5 nights in Khao lak in a 4 star hotel - and unfortunately for Sofitel this hotel was fabulous- our room was beautiful! So we were constantly comparing our stay to Khao Lak. We then did 3 days at elephant hills and Sofitel was meant to be the luxurious stay. On arrival the reception area was beautiful- the greeting was lovely so we set off well. We were shown to our room 142 and our accommodation was nice but basic- not what I usually experience at a 5 star hotel. Also disappointingly- the patio was facing north - I always like to sit in the sun - be it morning or evening - and we weren’t facing the right way for that. We were facing the golf course and my husband plays a lot of golf so the view was nice for him. I had booked the Italian restaurant for our “special anniversary celebration” on our first evening. We had already viewed the menu and decided what we were having. We arrived, extremely attentive staff - the vibe was “posh” and we like quality, luxury but also relaxed- there was no informal vibe. We wanted small plates to start tapas style then the sea bass to share- we were informed the seabass wasn’t available after ordering. We were both so disappointed- the staff couldn’t of been more apologetic - my husband opted for a pizza - I had the beef - you could get a better pizza from our local takeaway and my beef was ok but the accompaniments was literally 1 skinny carrot and 6 gnocchi - the wine was lovely - but we paid £120 for a very average meal, they made an effort with a sign on our table saying happy anniversary and provided a cake with anniversary on which was a lovely gesture. We couldn’t fault the waiting on staff. The following morning we went for breakfast- sign saying wait to be seated - which we did for 5 long minutes - we decided to just sit down and then the staff looked at us like we had done something wrong! We ordered coffee - we like our coffee and ordering a black coffee with hot milk proved difficult! Each coffee was done differently! The breakfast selection was fantastic and a wonderful variety of food, could not fault the breakfast. But staff just looked miserable, didn’t smile and weren’t attentive - plates piled up on our table. We just said to each other give them another chance - it’s the first day - 2nd day was the same. 3rd day we were greeted with a smile, no waits at the door, shown to a table coffee served with a smile! Eureka! I told the manager we had been disappointed with service but today was a really good day! ( I shouldn’t have to compliment a 5 star hotel as encouragement!) the gardens are beautiful- the gardeners work so hard all day. We found most staff to be almost to scared to be friendly -(some did smile and were more welcoming) however, the atmosphere was corporate almost trying to be elitist -we prefer relaxed, informal chic - it shouldn’t be effortful. Another major issue was every night about 11.45-1.30am one of our neighbours - it sounded like moving furniture, running, knocking on doors- I complained after the 2nd night - duty manager appeared disinterested and told me to call if it happened again - 3rd night I just wanted the noise to stop and not have to get out of bed - but they were so loud I did call the duty manager - they told me to call earlier next time. 4th night they did make the noises but were an awful lot quieter. I wasn’t impressed with the duty managers handling of the situation but I did start to warm up to the hotel - staff became friendlier - then I had a medical emergency- it could only happen to me! Snorkling on the beach - please learn from my mistake! Low tide if in the water try to shuffle your feet - apparently at low tide stingrays will come into the low tide ( it is a very rocky beach) I stood on one! I was so lucky a local taxi guy must have been watching from the road - he saw me struggling (I didn’t know what had happened just that I was in excruciating pain) he rushed down to me knew it was a stingray immediately- he got Sofitel’s security guard down - my husband said they radioed/called twice for a car to take me to hospital and the response was after waiting for what seemed like forever - they didn’t have one - then waited for a duty manager who never came down - the taxi driver was fantastic - he told me to get in his car - he drove with purpose to get me to hospital- and the care I received puts our NHS to Shame. Afterwards the hotel couldn’t have been more helpful provided me with a wheelchair - we were no longer invisible and they spoke to us and checked in that we were ok. The security guard from the hotel was great as well - both he and the taxi driver waited for me at hospital, the hotel also had an onsite nurse who checked in with me afterwards. It’s a difficult one when thinking would I return? Maybe but I’m more likely to try Dusit Thani next time - just to compare.

Bonjour justinelang, Sawasdee Kha, Thank you very much for sharing such a detailed account of your recent stay with us, especially on the occasion of your 25th Wedding Anniversary. We truly appreciate your honesty and reflections. I am pleased to hear that you enjoyed the beauty of our property, the comfort of your room, and the gardens, and that some of our team members were able to make your experience more enjoyable as your stay progressed. It is especially heartening to know that our anniversary gesture and the support you received during your medical emergency, from our security team, onsite nurse, and the local taxi driver, helped you in a difficult moment. Your safety and well-being are always our highest priority, and I am glad we could provide care and assistance when it mattered most. At the same time, I sincerely apologize for the aspects of your stay that fell short of expectations, including the initial restaurant experience, breakfast service, noise disturbances, and the delay in response from our duty team. Please rest assured that your observations have been shared with all relevant teams, and we are committed to improving our service and attentiveness for all future guests. We hope that despite these challenges, you were able to create memorable moments during your stay. Your feedback is invaluable in helping us continue to enhance the balance of luxury, care, and warmth that defines Sofitel Krabi Phokeethra Golf & Spa Resort. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

Best hotel to stay at while in Krabi

TripAdvisor rating 5.0/5

georgiasunshine8888 TripAdvisor review

We booked a five night stay at this hotel. Our experience was just superb. Located on the beach one can go for a dip in the sea from 07.00 hours to 19.00 hours . The hotel too is sprawling and is situated well away from the main town of Krabi which is ideal . If one would like to go out to Ao Nang it is not too far, just 20 minutes away by cab. From the very moment we arrived we were given a concise briefing of does and donts with all activities and facilities available at the hotel. The rooms are spotlessly clean and floors in room and toilet shine. The breakfast too is very elaborate and will suit any tourist. The range of food offered are fruits / fruit salads / breads / preserves / fruit juices / health drinks / pastries of numerous varieties/ bread pudding / indian / chinese / continental / oriental / and the list goes on and on. The staff are very polite and humble. Their service too is always with a smile and always willing to help to make one comfortable. The swimming pool is the largest in the whole of Thailand and is lovely swimming in. Thos who book the suite rooms get special treatment as well as they have special amenities in the club room . Basically one is treated specially. The whole ambience of the hotel is very good and you can just have a good holiday.The magpie robin's call can be heard from 04.00 hrs adn through the day. Sparrows also come to feast with you while at the breakfast table. Such a lovely feeling . The price is very reasonable for the services and food served. Sofitel is the best place to go to if one wants to visit Thailand.

Bonjour, georgiasunshine8888 Sawasdee Kha, Thank you so much for taking the time to share your wonderful experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to read that you enjoyed every aspect of your stay, from the pristine rooms and extensive breakfast selections to our serene beach, the largest pool in Thailand, and the peaceful ambience of the resort. It warms our hearts to know that our team’s attentive service and warm smiles made your stay even more memorable. We are especially happy that you noticed the little joys of nature—the magpie robin’s morning song and the sparrows joining you at breakfast—which are moments we love to share with our guests. Your kind words truly inspire our Heartists to continue creating exceptional experiences. We look forward to welcoming you back soon, so you can once again enjoy the comfort, tranquility, and special touches that make Sofitel Krabi a unique escape in Thailand. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

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