Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.8/5 3,750 reviews

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

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Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telephone
Fax +966 12 571 5999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,750 reviews

TripAdvisor Rating  4.5/5  3,388 reviews

Certificate of excellence 2023

Amazing restaurants in Pullman zamzam hotel. Dedicated team. Variety of food and savoury. Clean and neat environment

TripAdvisor rating 5.0/5

Bilaal S TripAdvisor review

Wallah Amazing. Muhammad Asim is a very good manager. Very helpful and dedicated. Our family enjoyed the restaurant atmosphere and the food were varied, fresh and excellent. All the team is hospitable. Clean and tidy environment to enjoy your food

Dear Mr. Bilaal, We take pride in making our guests' visits unforgettable by serving refined cuisines and ambiance in our restaurants to fulfill all our guests’ needs. We are glad that our services and cleanliness have got your satisfaction. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Muhammad Asim as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Lobby Lounge was outstanding

TripAdvisor rating 5.0/5

Farouk B TripAdvisor review

Hotel was superb, specially the new renovation room. Special thank for Mr Ahmad Badr who always make me feel home in Pullman zamzam hotel and the rest of their team as well. Mr Faruq Syaban the manager of Lobby Lounge Restaurant on p11, a nice guy whom always shared the positive behavior to all his guest, hat off for you faruq. Will back for sure .. !!

Dear Mr. Farouk, Thank you for your positive feedback about our room, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Ahmad Badr and Mr. Faruq Syaban personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Karim Radwa Food taste very good Love beef chicken . Clean Rice good Food good Chicken good Syrup good Vegetable fresh

TripAdvisor rating 5.0/5

Cynthia F TripAdvisor review

Karim Radwa Food taste very good Love beef chicken . Clean Rice good Food good Chicken good Syrup good Vegetable fresh Fruit fresh Karim Radwa Food taste very good Love beef chicken . Clean Rice good Food good Chicken good Syrup good Vegetable fresh Fruit fresh

Dear Valued Guest, Thank you for your positive feedback about buffet, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Chef. Karim Radwa personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Thankyou pullman zamzam makkah

TripAdvisor rating 5.0/5

atika n TripAdvisor review

Chef karim radwan breakfeast is nice with chicken omelette, rice, , beef, vegetables, and pancake, beef sausage, fried rice, Syukron pullman zamzam makkah thankyou kitchen pullman zamzam makkah, thankyou chef karim radwan, chef m mursyid

Dear Valued Guest, Thank you for your positive comments about our breakfast buffet. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Chef. Karim Radwan and Chef. M. Mursyid as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Fantastic hotel, clean, wonderful staff, good food and the best location & views, Alhumdulillah

TripAdvisor rating 5.0/5

Journey22291464252 Families - TripAdvisor review

First time staying at this hotel and certainly won’t be the last, insha’allah. Stunning views of the Ka’ba, very clean rooms, friendly & efficient staff at check in after a long flight with poorly mother & 3 young children & even accommodated our request to check in early! Breakfast is a huge range of delightful food to choose from, with very good coffee. Can get very busy, understandably, so god time to go before 9am. The housekeeping staff are fantastic at what they do, & we really appreciated their hard work after my boys were abit messy. The hotel lobby serves the best coffee and everyone we spoke with, had such a professional and policy way about them. I wish I had stayed with the same chain in Medinah but insha’allah we will definitely be back. Thankyou so much to all the team for making this blessed trip that extra bit special.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We appreciate your opinion regarding our direct view of the Holy Kaaba. We are glad that our services and breakfast have got your satisfaction. We are delighted to hear that our housekeeping staff has made your stay pleasant. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

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Other web-users rate our hotel

  • 2,789 reviews 9.5/10 Location
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  • 9,723 reviews 8.8/10 Service
  • 199 reviews 2.5/10 WiFi
  • 2,218 reviews 4.8/10 Cleanliness
  • 1,740 reviews 3.6/10 Vibe
  • 1,291 reviews 3.8/10 Comfort
  • 1,162 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.