Mercure La Baule Majestic Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 7,250 reviews

ALLSAFE approved hotel

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Mercure La Baule Majestic Hotel
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+ 17 Services

Hotel extras

  • Quality room service for dinner (homemade cuisine prepared by our chef)

  • Hotel and restaurant overlooking the sea and impressive La Baule Beach

  • Compliance with reception and cleaning protocols

  • 2 well-equipped seminar rooms with homemade catering. All Safe certified

  • Private 15-space car park payable on reservation and subject to availability

Hotel location

Mercure La Baule Majestic Hotel

02 Avenue de la Noue
44500 la baule
france

Fax: (+33)2/40420313

Check-in from 15h00

Check out up to 12h00

  • By plane

    NANTES ATLANTIQUE At 70km / 43.5 miles

  • By train

    LA BAULE ESCOUBLAC At 3km / 1.86 miles

GPS:47.280514, -2.408253

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Ruban Bleu

Aurélien Banchereau, member of the Club des Chefs Mercure, offers high-quality, traditional and regional cuisine with a menu of the day and à la carte menu. Our restaurant offers beautiful views of the beach and bay of La Baule.

Our accommodation(s)

Choose from two categories of room: Standard with sea or park view and Privilege offering a stunning view over the beach at La Baule. Suites and connecting rooms are also available. All of our rooms are equipped with a secure high-speed Internet connection and have been renovated in the art deco style in keeping with the hotel's character.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 120

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 107 people

Find out more

Our guest reviews for
Mercure La Baule Majestic Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,250 reviews

TripAdvisor Rating 4.5/5

1,179 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located but not great value for money

Customer review rating 3.0/5

Jean R. Solo - 20/01/2022 Confirmed reviews ALL

Despite the hotel being less than full I was given a very small room there were stains on the bedlinen. I arrived near to 10am for breakfast the woman running the restaurant was quite severe and refused to make a fresh pot of coffee insisted the machine was the same quality. Very poor value for €17 and a less than pleasant woman overseeing the breakfast

Dear JEAN C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Baule Majestic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit AUDOUIN
Customer review rating 5.0/5

Anonymous Business - 04/12/2021 Confirmed reviews ALL

Chambre confortable. Literie impeccable.

Nice Location

Customer review rating 4.5/5

K. Business - 26/11/2021 Confirmed reviews ALL

A very nice hotel, with a super location.

Good location for a week end geteway

Customer review rating 4.0/5

Fbrunet Families - 07/11/2021 Confirmed reviews ALL

Nice hotel well located on the beachfront

Lovely Hotel

Customer review rating 5.0/5

Tom L. Couples - 30/10/2021 Confirmed reviews ALL

We stayed 2 nights had a beautiful room. The staff were all very kind and helpful. This hotel wins on all counts. Amazing location, great accommodation , and delightful food. All Accor does this so we’ll.

Customer review rating 4.5/5

Yves C. Solo - 27/10/2021 Confirmed reviews ALL

Great room and helpful staff..but 3 days without internet connection affected my ability to conduct business remotely. And i wish Hotel management had been more sensitive to this issue and offered some compensation to offset this major inconvenience. i wish the hotel management had offered some king of compensation to offset this issue.

Super

Customer review rating 5.0/5

Seb Couples - 08/10/2021 Confirmed reviews ALL

Super

Good

Customer review rating 2.5/5

Bengt Q. Business - 07/10/2021 Confirmed reviews ALL

The breakfast selection does not match the price. Menu in restaurant is only in French. The food is exellent. I would have appreciated more oresence of hotel staff. The young employees were energetic, but seemed insecure. Cardboard cups in the room are not good. The surroundings are unique. I wiil be back. Best Regards Bengt Q.

Dear Mister Q., First of all, we would like to thank you for your comment, following your stay in our hotel. Your feedback is very enlightening and is, as helping as encouraging, for our teams, who are all working hard to make your stay enjoyable. Your general remarks are very relevant and this is what we are looking for with our surveys. We would like to thank you for your loyalty. Wishing to welcome you once again, Benoit Audouin, director.

Always a pleasant break

Customer review rating 4.0/5

Nick P. Couples - 27/09/2021 Confirmed reviews ALL

Very relaxing and comfortable

Mercure La Baule

TripAdvisor rating 5.0/5

davidfoster0408 11/09/2021 TripAdvisor review

Excellent hotel. Great location on the seafront. Very helpful and friendly staff. Good rooms and breakfast. Limited parking. Book in advance though off season it's easy to get parking in the surrounding streets.

Excellent location, Friendly staff, all very accomodating

Customer review rating 4.5/5

Rory B. Families - 29/08/2021 Confirmed reviews ALL

We stayed 3 nights, we had to change our original booking dates as our airline cancelled our flights and the staff were very helpful with this. We really like this hotel, we have visited La Baule 4 times in the past few years and have always stayed here. All of the staff are very friendly and happy to assist with our requests, Chloe at reception was great this time. Breakfast is really good, also we had a lunch and dinner in Le Ruban Bleu and the food and service were great, particularly as we speak only limited French the staff were very helpful to us.

Dear RORY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Baule Majestic. It is first of all up to us to thank you for your loyalty to the establishment. Satisfying you with each visit is a challenge that the whole team takes pleasure in meeting. Your kind message is a great reward for all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice GARCIA, Deputy Manager

BELLE DECOUVERTE

Customer review rating 4.0/5

G. Couples - 18/08/2021 Confirmed reviews ALL

AGREABLE

Madame/ Monsieur G. Nous vous remercions pour vos commentaires suite à votre séjour à notre hôtel. Par les belles notes attribuées, vous avez manifesté votre satisfaction et toute l’équipe vous remercie. Au plaisir de vous recevoir une prochaine fois au Mercure La Baule Majestic. Bien cordialement. Béatrice GARCIA, Directrice Adjointe

Poor

Customer review rating 0.5/5

Deb W. Couples - 11/08/2021 Confirmed reviews ALL

We were displeased with many aspects please see trip advisor review. The problems were: rude staff , a shower my husband couldn't access , poor breakfast with lots running out and not replenished, staff let me struggle with bags with no help , coffee facilities poor ......

Dear CHRIS w., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Baule Majestic. I am sorry that your experience did not meet your expectations. I would like to apologize to you right now and assure you that this is an overall positive point in our hotel. Your message is an alert that we must take into account right away. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice GARCIA, Deputy Manager

Correct

Customer review rating 2.0/5

Anonymous Families - 07/08/2021 Confirmed reviews ALL

Correct

Madame F., Nous vous remercions pour vos commentaires suite à votre séjour à notre hôtel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Par les notes attribuées, vous avez manifesté votre insatisfaction. Privilégiant le contact humain, je regrette de ne pas avoir échangé avec vous lors de votre séjour. Je veille au quotidien avec l’équipe à apporter un service irréprochable à nos clients et votre message est une alerte dont nous devons tenir compte dès à présent. Espérant regagner votre confiance, je vous prie de croire, Madame F., en l'assurance de ma parfaite considération. Béatrice GARCIA, Directrice adjointe

One of our favourite locations with comfortable and well managed accommadation

Customer review rating 5.0/5

Thomas L. Couples - 05/07/2021 Confirmed reviews ALL

We had a much needed 4 night stay and we have stayed in this hotel many times before. As usual everything went well and it was a most enjoyable experience.

Dear THOMAS L., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Baule Majestic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice GARCIA, Deputy Director

Our stay in La Baule

TripAdvisor rating 4.0/5

SunshineChina Family - 16/09/2019 TripAdvisor review

It was a nice stay. it was a very good Location. The dinner was excelent. The breakfast was only average (for a hotel of this Level too poor). The rooms were very smal. The view to the sea was perfect.

Good Service

TripAdvisor rating 4.0/5

Navigator156610 Couples - 12/09/2019 TripAdvisor review

All the personnel we came into contact with were helpful, professional and friendly. Service is really what it takes to make an okay stay into a good stay and the team at La Baule whether in restaurant, reception or house keeping were great.

Weekend stay

TripAdvisor rating 5.0/5

EugeneFBurke Couples - 26/06/2019 TripAdvisor review

Excellent custom met service including a room upgrade. Minor issue with a bathroom tap that was difficult to close. Parking may be challenging for some as the entrance is tight as are the parking spaces

Excellent hotel

TripAdvisor rating 5.0/5

hughie56 Couples - 23/07/2018 TripAdvisor review

Stayed 3 njghts Bed and Breakfast. Hotel room was spacious , clean and modern. External blinds on window to keep out early morning light. Excellent breakfast buffet, including bacon, sausage and scrambled eggs option . Convenient hotel car park at rear at extra 15 Euro per day cost. approx. 15 minute walk to shopping centre/ market area. Air conditioned rooms. We didn't have dinner at the hotel. To enjoy a day lazing on the beach I'd recommend the hire of a tent and deckchairs for the day - available through the beach office - hotel reception has contact details.

Dear guest, I thank you for your nice comment. Please do not hesitate during your next stay to have diner with us. You won’t regret it. Best regards, Benoit AUDOUIN, General Manager

Suite looking over the beach

TripAdvisor rating 5.0/5

paulined195 Family - 20/06/2017 TripAdvisor review

Really liked staying at this hotel and would return to it. Staff friendly and helpful. Clean with good facilities. Excellent view of the bay from our suite's window. Bathroom was good - although a couple of chipped tiles. Shower was modern and convenient. Overall reasonable or very good value for money - albeit we had a suite.

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