Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 817 reviews

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Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Telephone
Fax +64 3 450 0046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  817 reviews

TripAdvisor Rating  4.6/5  1,992 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Justin K. Couples - Confirmed reviews ALL

Great stay with amazing staff and luxury experiences in Salon Rouge and Left Bank making us feel very special. Only negative and a big one was the softness of the bed and pillows leaving me with a poor sleep each night.

Customer review rating 4.5/5

I I. T. Couples - Confirmed reviews ALL

The room is very comfortable and well-equipped.

Bonjour I I., Thank you for your lovely feedback! We're delighted you enjoyed our central location and found the room comfortable and well-equipped. We do apologise for the Wi-Fi speed during your stay — we understand how important reliable connectivity is. Please rest assured we’re currently in the process of upgrading our Wi-Fi to enhance the experience for all our guests. We look forward to welcoming you back soon! Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 5.0/5

Mel S. Couples - Confirmed reviews ALL

We felt very welcome and were well look after during our short stay.

Bonjour / Kia Ora Mel, Thank you for your wonderful feedback! We're so pleased to hear that you felt welcome and well looked after during your stay with us. It’s great to know the location and service hit the mark. We hope to welcome you back for a longer visit next time! Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 5.0/5

Kristin C. Business - Confirmed reviews ALL

Lives up to 5 star accommodation couldn't fault anything

Bonjour / Kia Ora Kristin, Thank you for your wonderful feedback! We're delighted to hear you enjoyed our central location and the luxury experience. It’s fantastic to know everything met your expectations, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 5.0/5

Brad C. Friends - Confirmed reviews ALL

Hotel is in a great location, staff were all very friendly and accommodating.

Bonjour/Kia Ora Mr. C., Thank you very much for taking the time to share your feedback regarding your recent stay at Sofitel Queenstown Hotel & Spa. It is always a true pleasure to receive such positive comments. I will be sure to pass your kind words on to the team. Your feedback is a great source of encouragement for us all as we continue striving to deliver exceptional service and memorable experiences. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future Warm regards, Shakthi Weerasinghe Operations manager

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Other web-users rate our hotel

  • 356 reviews 9.4/10 Location
  • 464 reviews 7.8/10 Room
  • 577 reviews 9.5/10 Service
  • 13 reviews 2.2/10 WiFi
  • 157 reviews 8.2/10 Vibe
  • 116 reviews 8.3/10 Breakfast
  • 97 reviews 7.9/10 Cleanliness
  • 56 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.