Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 727 reviews

Sofitel Queenstown Hotel and Spa - Image 1
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Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  727 reviews

TripAdvisor Rating  4.5/5  1,978 reviews

Certificate of excellence 2024

Standard rooms with luxury price tag

Customer review rating 2.0/5

Thomas G. Solo - Confirmed reviews ALL

I have been quite disappointed with Sofitel Queenstown. Reasons are that I was expecting much more cosyness and luxury for the price that I was paying per night. Rooms look a bit dated and most of all, boring and without any luxury or cosy touches in the room. The sheep fur on the bed was the only decoration suggesting a bit of that. Beside that, very plain furniture and bathroom. Not even the fancy curtains that can be seen on most of the room photos from the website. Also view is disappointing for most of the rooms and junior suites. The service and staff in that hotel was lovely, no question about that. However, for a Sofitel (which I usually really like) and for this price tag I expect an paramount Queenstown experience - which I sadly didnt get.

Happy t. a. o. o. t. q. b. I. d. n. h. t. f. l. s.

Customer review rating 4.5/5

Happy T. A. O. O. T. Q. B. I. D. N. H. T. F. L. S. Couples - Confirmed reviews ALL

Happy t. a. o. o. t. q. b. I. d. n. h. t. f. l. s.

Great stay

Customer review rating 5.0/5

Jane J. Couples - Confirmed reviews ALL

We enjoyed our stay very much. The hotel is perfectly located and well run. We appreciated the drinking water provided in the room. The bathroom was lovely with everything you might need. We would happily stay here again.

well located but old

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

okay - staff are very poor and inexperienced. Rooms big but bathroom stinks of sewerage

Excellent Hotel in a great location

Customer review rating 5.0/5

L T. Couples - Confirmed reviews ALL

My wife and I thoroughly enjoyed our four night stay with the Sofitel Queenstown. It is situated next to the steps to the Gondola, is in the town centre but on the edge of it so we were not in a crowded area. We enjoyed walking around the town centre, the tour pickup points were all in easy walking distance to the hotel. Walked to the excellent Botswana Butchery restaurant located by the picturesque lakeside, and ... for burger fans, the Fergburger is just 2 minutes walk away !

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Other web-users rate our hotel

  • 320 reviews 9.3/10 Location
  • 403 reviews 7.8/10 Room
  • 501 reviews 9.2/10 Service
  • 8 reviews 1.6/10 WiFi
  • 133 reviews 8.3/10 Vibe
  • 110 reviews 8.1/10 Breakfast
  • 96 reviews 7.5/10 Cleanliness
  • 61 reviews 5.7/10 Value

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