ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.6/5 2,054 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Grab a bite at Barnaby's, where you'll find home dining with a twist!

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,054 reviews

Customer review rating 4.0/5

Daniella C. Couples - Confirmed reviews ALL

It is a nice hotel well located to go to the empress museum Only few brings that were a little frustrating: Only 2 large towels, no hand towel or bath mat? Or a towel for the hair Barely any shampoo soap left in the shower No small mirror to do my make up and hair Apart from that, comfy room and we slept well!

Dear Daniella, Thank you for writing a review. We are delighted that you found our hotel nice and enjoyed a comfortable night’s sleep in your room. We are also happy that you appreciated how well located we are for visiting the Empress Museum and exploring the local area. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the oversight with the towels and toiletries in your bathroom, and we are sorry that the mirror and shower glass were not up to our usual standards. Our housekeeping team is always available to put things right on the spot when these rare shortcomings occur. We also note your comment about the WiFi speed and will take it into consideration. Nonetheless, we are glad that your room felt comfortable and that you slept well. Our team works hard to provide a restful environment so you can recharge after a day out in London. Finally, we are pleased that our location near Fulham, Chelsea and Kensington made it easy for you to enjoy the city. We hope that you will return in the future. Best regards, Supriya Rai, Guest Relations Manager

Customer review rating 5.0/5

Ryan M. Couples - Confirmed reviews ALL

We had a great stay at the hotel. The location to the trains is perfect and easy to navigate. The staff are very helpful and welcoming alsways. The room has everything we needed during our stay. The restaurant meals were delicious when we ate there also.

Dear M., Thank you for taking the time to share your feedback. We are delighted that our location made your travels so easy, with the train connections just steps away. It is wonderful to hear that our team looked after you so well and that you found your room equipped with everything you needed for a long stay. We also appreciate you choosing to book directly on our website, and we are glad it was a smooth and hassle-free experience from the start. We all hope to welcome you back in the future. Best wishes, Sonal N, Guest Relations Manager

Customer review rating 4.0/5

Ann C. Business - Confirmed reviews ALL

Great location so close to West Brompton Rd tube station, was perfect for me. Comfortable bed, quiet, felt very safe, only negatives were terrible shampoo/conditioner and the lack of smile on staff at check in and check out, no greeting thanking you for being a memeber or anything like that. It's a bit sad.

Dear Ann, Thank you for writing a review. We are delighted that our location made your trip so easy, with West Brompton station just a short walk away. We are also glad you found your room comfortable, quiet, and safe, and that you appreciated being able to open the window for fresh air. It is wonderful that you felt at ease during your business stay. That said, we are sincerely sorry that some aspects of your visit did not meet your expectations. We regret that our toiletries were not to your liking and that our team’s welcome felt less warm than it should have. Our multilingual staff take pride in making every guest feel valued, and we will certainly reflect on your feedback about recognition for our loyal members. Nonetheless, we are pleased that your overall stay was a positive one and that you found our location so well suited to your needs. Our neighbourhood gives easy access to Kensington, Chelsea, and the Royal Albert Hall, and we hope you were able to enjoy a bit of what the area has to offer. We look forward to the pleasure of welcoming you back. Best regards, Sonal N, Guest Relations Manager

Customer review rating 4.5/5

John W. Couples - Confirmed reviews ALL

Vast improvement since our last stay 5 years ago. Room good and comfortable, breakfast good and well organised. General service level excellent.

Dear John, Thank you for taking the time to share your thoughts with us. We are delighted that you noticed such a vast improvement since your last stay five years ago. Our team has worked hard to elevate every aspect of the guest experience, and knowing this made a difference to your visit means a great deal. Your kind words about the comfortable room, the well-organised breakfast, and the excellent service level have truly brightened our day. We are especially pleased that our location continues to work so well for you. Having a secure car park outside the congestion zone with easy tube access makes exploring London simple, and we hope you took full advantage of it. Thank you again for your feedback; we hope you will return for a more enjoyable stay. Kind regards, Kristian Dhima, Guest Relations Manager

Customer review rating 3.5/5

Tina G. Solo - Confirmed reviews ALL

Room had a funny smell to it Surprised that there is no iron in the room

Dear Tina, Thank you for writing a review. We are pleased that your overall experience left you with a favourable impression. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your remarks about the room atmosphere have been noted, and our housekeeping team remains at your disposal to address any such concerns on the spot. Nonetheless, our hotel is situated just a short stroll from West Brompton Station, a 4-minute walk, and Earl’s Court Station, only 9 minutes away, offering convenient links across the city. We hope to see you again in the future. Best wishes, Sonal N, Guest Relations Manager

Other web-users rate our hotel

  • 1,446 reviews 9.4/10 Location
  • 1,875 reviews 7.6/10 Room
  • 1,713 reviews 9.2/10 Service
  • 41 reviews 6.8/10 WiFi
  • 918 reviews 9.1/10 Breakfast
  • 907 reviews 8.5/10 Cleanliness
  • 845 reviews 6.9/10 Comfort
  • 499 reviews 9.6/10 Vibe

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