ibis Issoire 3 stars

Customer review rating (ALL Rating) 4.4/5 866 reviews

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Description

Hotel extras

  • Free and secured outdoor parking

  • Electric vehicle charging stations nearby

  • Family Room accommodating up to 4 people

  • 24-hour gourmet food service, with regional specialties and pizzas cooked on site

  • Enjoy our happy hour every Thursday from 7pm to 8pm!

Our accommodation(s)

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Room 1

Hotel location

ibis Issoire

Rue Jean Bigot
63500 ISSOIRE
France

GPS:45.547809, 3.267855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  866 reviews

Customer review rating 5.0/5

Jean N. Friends - Confirmed reviews ALL

Dear Mr N., Thank you very much for taking the time to share your feedback following your stay. We are delighted to hear that you enjoyed your overnight stop with us and appreciated the convenient options available, whether dining at the hotel with our meals and bar or choosing from the restaurants located nearby. We hope to have the pleasure of welcoming you again on your next journey. Kind regards, Julien, Receptionist.

Customer review rating 2.5/5

Anna G. Families - Confirmed reviews ALL

Dear Ms G., Thank you for taking the time to share your feedback following your stay. We are pleased to hear that you appreciated our convenient location and the cleanliness of your room. We are, however, sorry that the air conditioning did not perform as expected and that the temperature in the room affected your comfort, particularly during the warm weather. We also regret that our breakfast did not meet your expectations. Your comments are valuable to us and will help us continue to improve our services. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Kind regards, Julien, Receptionist.

Customer review rating 2.5/5

Karin L. R. Families - Confirmed reviews ALL

Bonjour Madame L. R., Merci d'avoir pris le temps de partager votre retour détaillé. Nous sommes ravis de lire que vous avez apprécié la gentillesse et la disponibilité de notre équipe. Nous prenons bonne note de vos remarques concernant la chambre, le ménage, le petit-déjeuner ainsi que le parking. Concernant les fenêtres, celles-ci sont volontairement limitées en ouverture pour des raisons de sécurité, mais notre réception reste à disposition de nos clients pour toute demande particulière. Pour le petit-déjeuner, nous sommes désolés que votre expérience n'ait pas été pleinement satisfaisante. Lors de votre séjour, l'équipe était en effectif réduit avec un hôtel complet, ce qui a pu rendre l'organisation du service plus difficile, notamment pour gérer simultanément l'accueil, le réassort et la vaisselle. Nous restons néanmoins attentifs à l'amélioration de ce service afin d'offrir une meilleure expérience à nos clients. Nous prenons également en compte votre remarque concernant l'accès au parking et allons rester vigilants sur ce point. Nous espérons avoir l'opportunité de vous accueillir à nouveau afin de vous proposer un séjour qui réponde davantage à vos attentes. Cordialement, Julien, Réceptionniste.

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Dear Mr B., Thank you very much for taking the time to share your wonderful feedback following your stay with us. We are delighted to hear that you appreciated our convenient location, the warm welcome from our team, and the comfort of your stay after a long journey. We are also pleased that the adapted room met your expectations and provided the comfort and accessibility you needed. We are glad you enjoyed the breakfast and appreciate your understanding regarding the temporary issues with the orange juice and coffee machine. We are happy that our team was able to react quickly and efficiently. Your kind words about our staff are greatly appreciated and will be shared with the whole team. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Julien, Receptionist.

Customer review rating 4.5/5

Andrew M. Couples - Confirmed reviews ALL

Dear Mr. M., We would like to sincerely thank you for your kind feedback and for your loyalty to our hotel. We are delighted to hear that, once again, your stay met your expectations and that you appreciated the cleanliness of the room, the comfort of the bed, and the quality of the shower. It is also a pleasure to know that you enjoyed the breakfast. We truly appreciate your continued trust and look forward to welcoming you back again very soon. Kind regards, Julien, Receptionist.

Other web-users rate our hotel

  • 135 reviews 9.4/10 Location
  • 365 reviews 5.7/10 Room
  • 347 reviews 9.4/10 Service
  • 171 reviews 7.8/10 Breakfast
  • 119 reviews 7.8/10 Cleanliness
  • 51 reviews 3.9/10 Amenities

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