ibis Issoire 3 stars

Customer review rating (ALL Rating) 4.3/5 757 reviews

Best price
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Rue Jean Bigot, 63500 ISSOIRE, France

Description

Hotel extras

Afin de faire votre tri sélectif des poubelles sont à votre disposition à l'accueil.

Our accommodation(s)

Hotel location

ibis Issoire

Rue Jean Bigot
63500 ISSOIRE
France

GPS:45.547809, 3.267855

Telephone
Fax +33 4 73 89 41 83

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  757 reviews

TripAdvisor Rating  3.5/5  361 reviews

Well located and good stay.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

When we arrived, we have very well welcome by the receptionist. He was much helpful and friendly to us. The bedroom was well prepared and nice but we saw that this hotel would need a renovation. The Bathroom needs refreshment... During the evening, A cooking smell came under the door as well as a cigarette smell, which is not pleasant especially for non-smokers. In the morning, about 6am, a good breakfast was prepared and this has been appreciated.

Average Hotel

Customer review rating 2.5/5

Richard M. Couples - Confirmed reviews ALL

Friendly welcome and very helpful receptionist. The hotel rooms however seemed rather tired and not that clean.

Dear RICHARD M., Thank you for taking the time to tell us about your experience at the ibis Issoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Standards fallen

Customer review rating 1.5/5

Elizabeth Couples - Confirmed reviews ALL

Have stayed many times at this Ibis. Our recent stay was disappointing. Receptionist not welcoming. Spent much of his time on his phone, playing games or smoking outside. There was no white wine available. It sits next door to a large Carrefour. How difficult would it have been to buy a few bottles while awaiting delivery? Corner of duvet very grubby. Such a shame. It used to be a favourite.

Standards fallen

TripAdvisor rating 2.0/5

elizabethcH796WQ TripAdvisor review

Have stayed many times at this Ibis. Our recent stay was disappointing. Receptionist not welcoming. Spent much of his time on his phone, playing games or smoking outside. There was no white wine available. It sits next door to a large Carrefour. How difficult would it have been to buy a few bottles while awaiting delivery? Corner of duvet very grubby. Such a shame. It used to be a favourite.

Disappointing

Customer review rating 2.5/5

P. Solo - Confirmed reviews ALL

From the description of the room: "Plateaux de courtoisie avec thé/café”. No, there weren't any of these. And this was on the ALL app, so there is no intermediary to blame for the inaccurate room description.

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Other web-users rate our hotel

  • 149 reviews 9.4/10 Location
  • 373 reviews 5/10 Room
  • 391 reviews 9.2/10 Service
  • 255 reviews 4.4/10 Comfort
  • 195 reviews 8.1/10 Breakfast
  • 110 reviews 6.2/10 Cleanliness
  • 49 reviews 3.2/10 Amenities
  • 47 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.