Novotel Clermont Ferrand 4 stars

Customer review rating (ALL Rating) 4.7/5 2,114 reviews

Best price
guarantee
Novotel Clermont Ferrand - Image 1
Novotel Clermont Ferrand - Image 2
Novotel Clermont Ferrand - Image 3
Novotel Clermont Ferrand - Image 4
32-34 rue Georges Besse, Le Brezet, 63100 CLERMONT FERRAND, France

Description

Hotel extras

  • Our restaurant offers daily homemade specials prepared with fresh, seasonal ingredients.

  • Play areas and a range of activities for children

  • 8 meeting rooms renovated in 2019, with video conferencing, ClickShare, and fiber-optic WIFI.

  • Pool, solarium, jacuzzis, hammam and fitness center. Petanque + Ping-Pong.

  • Hotel rooms fully renovated in 2021, featuring fiber-optic WIFI and Chromecast on the TV.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 1 double bed and 2 trundle beds.

Photo out of - Classic room with 1 double bed and 2 trundle beds.

Combine work and relaxation calmly. Classic room combines modern décor, ergonomics and high-tech equipment incl. air conditioning, WIFI, mini-bar, safe, tray/kettle. Up to 2 adults and 2 children

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
See availabilities

Mix work & relaxation. Superior room combines ergonomics, comfort & hi-tech features: flat screen TV, chromecast, safe, mini-bar, free WIFI. Max. 3 adults. Suitable for people with reduced mobility.

Max. number of persons
3
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Doorways provide 32” clear width
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With its unique features, the Executive Room offers VIP treatment: free WIFI and minibar, Nespresso coffee and wellness kit with bathrobe and slippers. For up to 2 adults and 2 children.

  • Views:

    Pool side

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Combine work and relaxation in complete peace. The standard room blends modern decor and ergonomic design with modern amenities: A/C, WiFi, minibar, courtesy tray and safe. Can accommodate up to 2 adults.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With its unique features, the Executive Room offers VIP treatment: free WIFI and minibar, Nespresso coffee, wellness kit with bathrobe and slippers. For up to 2 adults.

  • Views:

    Pool side

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Clermont Ferrand

32-34 rue Georges Besse, Le Brezet
63100 CLERMONT FERRAND
France

GPS:45.786567, 3.14186

Telephone
Fax +33 4 73 41 14 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • AULNAT Additional charge
  • CFE

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 133 rooms
  • 4 rooms for people with reduced mobility
  • 110 family rooms
  • 8 connecting rooms
  • 133 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Japanese
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

12 Meeting rooms

Family

Services for children

  • Children''s library
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

PISCINE DU NOVOTEL

  • Outside
  • On site

Fitness center

  • On site
  • Jacuzzi/Whirlpool bath

Sports and leisure

Karting Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Gym Additional charge

  • Nearby

Bodybuilding equipment/Gym Additional charge

  • Nearby

Boules/petanque

  • On site

Skating rink Additional charge

  • Nearby

Table tennis

  • On site

Athletics stadium

  • Nearby

Squash court Additional charge

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes
  • On site
  • Enclosed outdoor parking
  • Private
  • 160 parking spaces

ERNEST

Photo out of - ERNEST

The Novotel Brézet restaurant captivates with its menu by a chef who is creative, passionate and dedicated to using high-quality, local and seasonal ingredients.

Cooking style
French
Chef name
Olivier KAUFFMANN
Capacity
100
Accessibility
Accessible service
34 rue Georges Besse, 63100 Clermont-Ferrand, 63100 Clermont Ferrand, France
Telephone +33 4 73 41 14 50
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

The Novotel Brézet restaurant captivates with its menu by a chef who is creative, passionate and dedicated to using high-quality, local and seasonal ingredients.

Book

Located right in the heart of the hotel, the bar is the perfect meeting place for work or relaxation: piano, board games, cocktails, service on the terrace.

4 options to suit your needs: Early Bird at the reception desk from 4am to 6am; City Breakfast at the bar, with hot beverage, pastries, yogurt, and orange juice; Morning Buffet in the restaurant; or the Breakfast Box - a full breakfast to take away.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,114 reviews

Customer review rating 4.5/5

Erwin D. Couples - Confirmed reviews ALL

Dear ERWIN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Customer review rating 4.5/5

Sara D. Couples - Confirmed reviews ALL

Hi MRS D., We would like to thank you very much for your loyalty and for this lovely review of your stays at the Novotel Clermont-Ferrand. We are delighted to hear that, once again this year, you enjoyed the hotel’s comfort and the warm welcome from our staff. We have also taken note of your suggestion regarding the selection of teas on the courtesy tray. As for our restaurant, we are pleased that you enjoyed your meal despite the name change. We can also confirm that a children’s menu is indeed available in the restaurant, so that families can enjoy their meal to the full. We look forward to welcoming you back very soon. Simon Assistant chef de réception

Customer review rating 4.5/5

Theresa W. Solo - Confirmed reviews ALL

Dear THERESA Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for the loyalty. Sincerely, Simon Assistant chef de réception

Customer review rating 5.0/5

Dean G. Couples - Confirmed reviews ALL

Dear Mr G., Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious room, our pool area and the warm welcome from our team. We are also pleased that you appreciated having water fountains available in the corridors. We have taken note of your comment regarding the sparkling water and will certainly share it with the relevant team. It is wonderful to know that you found our hotel to be good value for an overnight stay and that you enjoyed the convenient choice of restaurants within walking distance. We hope to have the pleasure of welcoming you again on your next visit to the area. Warm Regards, Mélodie SCHMITT Front Office Manager

Customer review rating 4.5/5

Juan C. J. M. Couples - Confirmed reviews ALL

Dear JUAN Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Dear ERWIN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Customer review rating 4.5/5

Sara D. Couples - Confirmed reviews ALL

We do like staying at the Novotel in Clermont Ferrand and have done so for many years, with and without our children. It was always a great stop for families. It is very comfortable and the staff are extremely pleasant. This year it was also very good as usual. We have a small observation that the tea and coffee facilities in the rooms could be enhanced by the supply of a few sachets of milk and black tea, particularly for guests from the UK! We noticed that the restaurant has been re-branded this year. It was good, but not particularly better than our previous experience at the hotel. (We hope there is a children's menu too, otherwise it would be very awkward for some parents, but we didn't have children with us so didn't need to ask).

Hi MRS D., We would like to thank you very much for your loyalty and for this lovely review of your stays at the Novotel Clermont-Ferrand. We are delighted to hear that, once again this year, you enjoyed the hotel’s comfort and the warm welcome from our staff. We have also taken note of your suggestion regarding the selection of teas on the courtesy tray. As for our restaurant, we are pleased that you enjoyed your meal despite the name change. We can also confirm that a children’s menu is indeed available in the restaurant, so that families can enjoy their meal to the full. We look forward to welcoming you back very soon. Simon Assistant chef de réception

Customer review rating 4.5/5

Theresa W. Solo - Confirmed reviews ALL

I stay mainly because of the superchargers but it is definitely an above average Novotel in terms of facilites. This is my 4th stay.

Dear THERESA Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for the loyalty. Sincerely, Simon Assistant chef de réception

Customer review rating 5.0/5

Dean G. Couples - Confirmed reviews ALL

The room was large. The pool area was great. The staff were welcoming and having the water fountains in the corridors was a real bonus although it would be great if the sparkling water works as well. Very good value for an overnight stay and restaurants easily to walk to. We ate at del Arte around the corner that was good value.

Dear Mr G., Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious room, our pool area and the warm welcome from our team. We are also pleased that you appreciated having water fountains available in the corridors. We have taken note of your comment regarding the sparkling water and will certainly share it with the relevant team. It is wonderful to know that you found our hotel to be good value for an overnight stay and that you enjoyed the convenient choice of restaurants within walking distance. We hope to have the pleasure of welcoming you again on your next visit to the area. Warm Regards, Mélodie SCHMITT Front Office Manager

Customer review rating 4.5/5

Juan C. J. M. Couples - Confirmed reviews ALL

Very good expérience, staff very friendly, hôtel conveniently located

Dear JUAN Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Customer review rating 4.5/5

Mary E. D. C. Families - Confirmed reviews ALL

Check in went smoothly, the room was clean and comfortable.we especially appreciated the famuly activities for children, such as the pool and foosball.

Chère Madame D. C., Merci beaucoup pour votre retour ! Nous sommes ravis que votre arrivée se soit déroulée sans encombre et que vous ayez apprécié la propreté et le confort de votre chambre. Nous sommes également heureux que les activités familiales, notamment la piscine et le baby-foot, aient plu aux enfants ! Au plaisir de vous accueillir à nouveau pour un prochain séjour en famille. Bien chaleureusement, Mélodie SCHMITT Cheffe de Réception

Customer review rating 1.5/5

Guillaume M. Families - Confirmed reviews ALL

How is it possible to loose so much quality in the hotel restaurant compared to the past? It used to be real good, perfect price/quality balance, nice service. We have gone there many years in a row and always happy. Now, this is real SHIT! Nothing on the menu, insanely expensive (35 euro main course!!!) and we were still starving despite we had starters, main course and dessert! For the price of a gastronomic restaurant while it was not !!! And our teenager who wanted pasta were refused to have some because we were told pasta are only served at the bar, impossible to get at the restaurant terrasse because it is not expensive enough for to value the space we were using in that area. Insane. We will not come back in this hotel (while having come 10 years in a row).

Customer review rating 5.0/5

Debra W. Couples - Confirmed reviews ALL

A great welcome from everyone at the Novotel Clermont Ferrand for an overnight stay on our way back to the UK. Friendly, professional staff who took trouble to look after us and make our stay a pleasure. Delicious dinner on the patio.

Chère Madame W., Un grand merci pour ce très beau retour ! Nous sommes ravis que votre étape au Novotel Clermont-Ferrand sur la route du Royaume-Uni ait été à la hauteur de vos attentes. Toute l’équipe vous remercie pour vos compliments sur l’accueil et le service, et nous sommes particulièrement heureux que vous ayez apprécié votre dîner en terrasse. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage ! Au plaisir Bien chaleureusement, Mélodie SCHMITT Cheffe de Réception

Customer review rating 5.0/5

Robert D. Families - Confirmed reviews ALL

Great hotel in a good stop over location. Lovely outdoor area and a good restraunt

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Customer review rating 4.0/5

Christopher W. Families - Confirmed reviews ALL

Overnight stay en route to Southern France. Hotel is clean, easily accessible and family friendly. Pool is an added bonus for summer months

Monsieur W., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Clermont Ferrand. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Simon Assistant chef de réception

Customer review rating 4.0/5

Olga W. Families - Confirmed reviews ALL

Nice hotel to rest for a day or two. It was great having the pool and parking available. There are a few restaurants in the vicinity. The playground for kids is a great addition.

Chère Madame W., Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié le calme de l’hôtel, ainsi que la piscine et le parking à votre disposition. Nous sommes également heureux que la proximité des restaurants et l’aire de jeux pour enfants aient contribué à rendre votre séjour agréable. Au plaisir de vous accueillir à nouveau pour une prochaine pause reposante ! Bien chaleureusement, Mélodie SCHMITT Cheffe de Réception

Customer review rating 3.0/5

Pieter P. Families - Confirmed reviews ALL

The people ver friendly , but the food not very well , not even a slice off cucumber or tomato , carrot for this over cooked smash shit burger for the kids , a shame ! The caeser salad was really shit !! It’s says chicken on the menu , it was served on some kind off salad some old fried looking nuggets , left over bacon from break fast , egg . Tell you chef to review the principals off a caeser salad , Thank you

Dear Mr P., Thank you for taking the time to share your feedback. We are sorry to hear that your dining experience did not meet your expectations. We take comments regarding the quality and presentation of our dishes seriously, and your remarks about the children’s burger and the Caesar salad will be shared with our kitchen team for review. That said, while we fully respect constructive criticism and understand that you may have been disappointed, we would kindly point out that some of the language used in your review is unnecessarily harsh and disrespectful towards our team. We believe that feedback can be expressed firmly while still remaining courteous towards the people working hard to serve our guests. We are pleased, however, that you found our team friendly, and we hope that you will give us another opportunity to provide you with a dining experience more in line with your expectations. Best Regards, Mélodie SCHMITT Front Office Manager

Customer review rating 5.0/5

Elizabeth R. Couples - Confirmed reviews ALL

We had a very comfortable one-night stay here. The hotel restaurant, where we had dinner, was a pleasant surprise—we weren’t expecting this level of quality and service at a chain hotel and it rivaled any of the best restaurants we’ve eaten at in France.

Dear Ms R., Thank you very much for your wonderful feedback! We are delighted to hear that you had a comfortable stay with us and, above all, that you were pleasantly surprised by the quality and service in our restaurant. Your comparison with some of the best restaurants you have experienced in France is an incredible compliment to our restaurant team. We will be sure to share your kind words with them, as this kind of feedback is a great source of motivation. We hope to have the pleasure of welcoming you again, perhaps for a longer stay next time, and to delight you once again with our hospitality and cuisine. Warm regards, Mélodie SCHMITT Front Office Manager

Customer review rating 3.5/5

Alex T. Families - Confirmed reviews ALL

Hotel clean and well set up for overnight stay. Pool a welcome cool off after long drive. Outdoor grounds and seating lovely and well maintained. Restaurant choices limited but tasty. Good choice of wines and drinks. Breakfast pricey but lots of choice. Room had everything required. Sofa bed for child was VERY creaky. Only issue we had. Plenty of parking. Helpful staff.

Dear Mr T., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness and facilities of the hotel, as well as our swimming pool after a long journey. It is also great to know that you enjoyed our outdoor areas, the choice of wines and drinks, and the breakfast selection. We are pleased that you found your room well equipped and our team helpful. We are, however, sorry to hear that the sofa bed was particularly creaky and caused some discomfort. We will certainly share your comment with our maintenance team so that this can be checked. Thank you again for your kind review and for highlighting both the positive aspects of your stay and the area where we can improve. We hope to have the pleasure of welcoming you and your family again on your next journey. Kind regards, Mélodie SCHMITT Front Office Manager

Customer review rating 4.5/5

Matthew H. Families - Confirmed reviews ALL

Great stop over on our way to the Mediterranean Sea

Dear Mr H., Thank you for the review you left about our hotel following your stay with us. We are delighted that you enjoyed your stay with us and we hope to welcome you back very soon! We look forward to seeing you again, Kind regards, Mélodie SCHMITT Front Office Manager

Customer review rating 5.0/5

Szilvia B. Business - Confirmed reviews ALL

Wonderful and friendly staff as always, nice, clean room.

Dear Mrs B., Thank you so much for your kind words and for your continued trust in us. We’re delighted to hear that you enjoyed our friendly staff and your clean, comfortable room. We truly appreciate your loyalty and look forward to welcoming you back again soon! Best Regards, Mélodie SCHMITT Front Office Manager

Customer review rating 3.0/5

Theresa W. Solo - Confirmed reviews ALL

A very disappointing dinner, which was inedible. The next morning I had housekeeping repeatedly trying to enter my room despite shouting out that I was inside. He entered once, saw I was inside, closed the door and then 1 minute later entered again. Inexplicable behaviour.

Customer review rating 5.0/5

Gavin R. Families - Confirmed reviews ALL

Nice clean and Convenient hotel with a good selection for breakfast ideal stop for our onward travel.

Customer review rating 4.5/5

Juan C. J. M. Couples - Confirmed reviews ALL

Very good experience as usual with Novotel

Dear MR JUAN C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Assistant chef de réception

Customer review rating 5.0/5

Philippe P. Families - Confirmed reviews ALL

Excellent on all accounts -- great staff.

Other web-users rate our hotel

  • 378 reviews 9.1/10 Location
  • 696 reviews 7.7/10 Room
  • 939 reviews 9.1/10 Service
  • 6 reviews 8.5/10 WiFi
  • 509 reviews 7.1/10 Food
  • 308 reviews 8.4/10 Breakfast
  • 251 reviews 8/10 Cleanliness
  • 221 reviews 8.6/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Clermont Ferrand Hotels