Novotel Clermont Ferrand 4 stars

Customer review rating (ALL Rating) 4.5/5 2,772 reviews

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Novotel Clermont Ferrand - Image 1
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32-34 rue Georges Besse, Le Brezet, 63100 CLERMONT FERRAND, France

Description

Hotel extras

  • Restaurant with fresh seasonal products; homemade dishes on menu board.

  • Play area and numerous activities for children

  • 8 meeting rooms renovated in 2019, video conference, ClickShare, fiber WiFi

  • Pool, solarium, Jacuzzis, hammam and fitness center. Petanque/Ping-Pong.

  • Hotel rooms renovated in 2021 with fiber WiFi and Chromecast with TV.

Our accommodation(s)

Hotel location

Novotel Clermont Ferrand

32-34 rue Georges Besse, Le Brezet
63100 CLERMONT FERRAND
France

GPS:45.786567, 3.14186

Telephone
Fax +33 4 73 41 14 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ERNEST

Chef provides cuisine with fresh, seasonal and local products. Wine, beer and cheese from Auvergne. Restaurant opens onto the terrace and pool. Summer terrace service. Daily homemade dishes, set menus

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,772 reviews

TripAdvisor Rating  4.0/5  1,688 reviews

Certificate of excellence 2023

Great Overnight Stay

TripAdvisor rating 5.0/5

Global811652 Families - TripAdvisor review

We always choose Novotel when traveling in France. Lovely welcome after a long drive and as expected a clean and modern room. Good Food and service in the Restaurant. We have found all Novotel pools are freezing but half the fun is watching those who don't know this jump in 😄 Would definitely visit again if our travels take us that way.

Excellent hôtel, amazing staff

Customer review rating 4.5/5

Seb Families - Confirmed reviews ALL

I was amazed by the care of the staff and all the team; best I ever experienced - very polite, caring about us, supportive… Few points for improvements: - restaurant service: not all waiters/waitresses are at the same level; our waitress was not the best for sure - fitness: I’ve seen a lot of kids going and playing in the fitness room - their parents bringing and letting them doing this - fitness: will be great to add a water tank in the room

Very well appointed interior. Good breakfast. Helpful staff

Customer review rating 4.5/5

Jw U. Families - Confirmed reviews ALL

I was impressed with the quality of the interior - perhaps recently upgraded. It was great to have a kids room with lots of toys available. Good extra beds for kids in the bedroom (substantial beds not just foam mattresses!)

Don’t bank on the car charger!!!

TripAdvisor rating 2.0/5

Mrdwalton Families - TripAdvisor review

The hotel is ok, but I was not happy with the customer service at all. I booked the hotel specifically because it was a Tesla Destination charger location. I called ahead to make sure it was operational 2 months beforehand and informed reception I would need to use a charger on arrival. When we got here we were informed the chargers are at the back of the car park and so we unloaded the car first. Then went back to plug in and the reception had put another customer in it, after telling me it was ok to unload first, I understand they have other customers but come on, that is really bad customer service. I won’t stay again!!!

Well located very near motorway. Lovely grounds for walking the dog.

Customer review rating 4.0/5

Vicki Couples - Confirmed reviews ALL

Everything was fine, friendly helpful staff. Room comfortable and quiet. It was impossible to book the restaurant via the Accor app or by emailing the hotel. Never had trouble booking a hotel restaurant before! As a result we felt disinclined to eat in the restaurant.

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Other web-users rate our hotel

  • 499 reviews 9.3/10 Location
  • 1,006 reviews 7.6/10 Room
  • 1,251 reviews 8.5/10 Service
  • 11 reviews 7/10 WiFi
  • 693 reviews 6.6/10 Food
  • 418 reviews 8.2/10 Breakfast
  • 331 reviews 8.7/10 Cleanliness
  • 290 reviews 8.6/10 Amenities

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All our hotels in Clermont Ferrand

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.