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Novotel Clermont Ferrand Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 8,670 reviews

ALLSAFE approved hotel

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Novotel Clermont Ferrand
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+ 21 Services

Hotel extras

  • Restaurant with fresh seasonal products; homemade dishes on menu board.

  • Play area and numerous activities for children

  • 8 meeting rooms renovated in 2019, video conference, ClickShare, fiber WiFi

  • Pool, solarium, Jacuzzis, hammam and fitness center. Petanque/Ping-Pong.

  • Hotel rooms renovated in 2021 with fiber WiFi and Chromecast with TV.

Hotel location

Novotel Clermont Ferrand

32-34 rue Georges Besse
Le Brezet
63100 clermont ferrand
france

Tel: +33473411414

Fax: (+33)4/73411400

Check-in from 12h00

Check out up to 12h00

  • By plane

    AULNAT At 1km / 0.63 miles - Shuttle paying

  • By helicopter

    CLERMONT-FERRAND AUVERGNE AULNAT At 1km / 0.63 miles

  • By helicopter

    ISSOIRE AVIATION At 30km / 18.75 miles

  • By car

    LE BREZET-AULMAT N°16 At 0.1km / 0.06 miles

  • By train

    GARE DE CLERMONT FERRAND At 4km / 2.49 miles

GPS:45.786567, 3.14186

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE RESTAURANT NOVOTEL CAFE

Chef provides cuisine with fresh, seasonal and local products. Wine, beer and cheese from Auvergne. Restaurant opens onto the terrace and pool. Summer terrace service. Daily homemade dishes, set menus

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The hotel's 133 rooms are fully furnished, allowing families and businesspeople to enjoy the best welcome: WIFI (free), minibar, courtesy tray with tea/coffee, safe, flat screen TV, air conditioning, etc.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 200 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 105 people

Find out more

Our guest reviews for
Novotel Clermont Ferrand

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,670 reviews

TripAdvisor Rating 4.0/5

1,584 reviews

Good stay but 1 important problem

Customer review rating 3.5/5

An Couples - 21/10/2021 Confirmed reviews ALL

Check-in and check-out perfect, room clean and convenient as usual, food OK, service very friendly, for diner COVIDpass was asked and only few tables were taken very comfortable but…. For breakfast however, nobody had to show the COVID pass, we were early and the number of people was low, but by the time we had finished the restaurant was full. So a fully packed restaurant and no COVID check, this left us with a very bad feeling when leaving.

great hotel

TripAdvisor rating 5.0/5

yachtpaintinspector Business - 21/10/2021 TripAdvisor review

Everything about my stay here was great. I would say the bar is slightly overpriced but that's all. Food was fine in the restaurant, staff were very friendly and the quality of the room I thought was great, good beds and quiet

Dear Customer, We are happy to read that your entire stay in our Clermont-Ferrand Novotel met your expectations from the reception, then at the bar, through the restaurant during your dinner and finally the comfort and design of your room. Regards

Great hotel ideally located

Customer review rating 4.5/5

Malcolm Families - 13/10/2021 Confirmed reviews ALL

Good staff and room.The evening meal was the only disappointment.staff again were excellent but the food was very average.

Great location for a stopover & supercharger

Customer review rating 5.0/5

S. Families - 10/10/2021 Confirmed reviews ALL

Friendly staff, easy check-in &out, good bar & breakfast. Room was clean comfortable and very quiet, despite proximity to main road. Stopped here overnight en-route from UK to Spain & to use the supercharger. Faultless.

Nice reception excellent ",,better" rooms,good handycspped parking

Customer review rating 4.5/5

Van D. Couples - 18/09/2021 Confirmed reviews ALL

Very good food excellent

Ok stay

Customer review rating 3.0/5

Anonymous Families - 09/09/2021 Confirmed reviews ALL

Hotel clean, modern with friendly and professional staff but visit spoilt by poor dinner.

Dear CHRIS B., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44
Customer review rating 3.0/5

Dutchman Families - 26/08/2021 Confirmed reviews ALL

Receptionist told us it was close to city center. Clearly he has no idea what the ‘close to’ means. Evening meals was absolutely tasteless and not worth the money. Room was good and breakfast ok.

Dear MARK V., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

Very nice stay

Customer review rating 4.5/5

Hb Couples - 23/08/2021 Confirmed reviews ALL

Good service Smiling Staff Nice room Easy access location

Well located

Customer review rating 5.0/5

J R. Couples - 23/08/2021 Confirmed reviews ALL

Friendly staff

It was a good stay

Customer review rating 4.5/5

Johnathon P. Couples - 20/08/2021 Confirmed reviews ALL

The hotel and staff were very nice. The only room available was a disabled room, which of course we didn't mind but the toilet seat was broken and very unstable and water from the shower flooded the whole room which was very inconvenient.

Quiet place to rest

Customer review rating 3.5/5

Oliver T. Solo - 17/08/2021 Confirmed reviews ALL

Confort is ok and the executive room is nice too. The restaurant is ok and the COVID measures are respected.

Convenient stop on the road to the south

Customer review rating 4.5/5

Cedric Families - 13/08/2021 Confirmed reviews ALL

Arrival swift. Room was available, clean and dinner could be taken 45 minutes later. Family was happy with the stay.

Dear CEDRIC C., We very much appreciate your comments regarding your stay at the Novotel Clermont-Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44
Customer review rating 4.0/5

Olga Z. Families - 11/08/2021 Confirmed reviews ALL

We did like the hotel and our room. the swimming pool was also good. Hammam was closed unfortunately. My only problem and this is very disappointing is that we had to pay €150 as deposit and after one week this money hasn’t yet been unblocked. If it’s not unblock today I will contact someone to make a claim

Novotel Clermont-Ferrand

TripAdvisor rating 4.0/5

marinecarlier Family - 03/01/2020 TripAdvisor review

The hotel is very nice and quiet. The bedroom was very comfortable. The dinner at the restaurant was really not good ! The breakfast is verry good but you have to make an effort for the dinner in the evening. It is so sad...

A perfect Oasis at the Meridien !

TripAdvisor rating 4.0/5

Curious631704 Family - 17/07/2019 TripAdvisor review

On our way to the south of France we chose after a good Novotel experience in Paris, this hotel. It is situated allmost directly at the highway but when you're there, you only notice the beautiful garden and the swimming pool. A perfect hideaway, the kids and us loved it. ++ friendly staf, good breakfast and enough (secured) parking space, also for our folding trailer. - alltough diner/wine was good, menu card could go more 'local' French.

Beste Curious, Bedankt voor je reactie achtergelaten op TripAdvisor. Uw tevredenheid is onze prioriteit. Ik zal niet aarzelen om het met mijn team te delen. Heel hartelijk

Very nice as usual....

TripAdvisor rating 4.0/5

Hansgerd M Couples - 15/07/2019 TripAdvisor review

We stop and stay at the Novotel 3 to 4 times a year when travelling from the Paris region to the South of France and vice versa. Always nicely received, rooms and beds are good, breakfast is always with a variety of choices, the outside sitting area with the park invites for a nice rest, my wife enjoys the swimming pool, we can only recommend this hotel.

Dear guest, It is with great pleasure that I read your comment that you left on Trip Advisor following your stay at the Novotel Clermont-Ferrand. The quality of our services is our priority. Your satisfaction is our reward. I will not hesitate to share it with my team because it is a real source of motivation for them. Thank you again for your loyalty and see you soon!

Novotel C F

TripAdvisor rating 5.0/5

peter l Couples - 14/06/2019 TripAdvisor review

Nice hotel good service great food stopped one night on way to ardeche very handy for motorway secure parking and efficient booking in by polite receptionist who was a fluent English speaker nice bar area and outside seating area

Dear Peter, Thank you for taking the time to write your 5 star comment! We attach great importance to the welcome and quality of our services. I would not hesitate to be part of my team. You will always be welcome at Novotel Clermont Ferrand. See you soon. Very warmly,

Not a good experience

TripAdvisor rating 2.0/5

keith624 Couples - 06/09/2018 TripAdvisor review

Have stayed here quite often and it has been good but our latest stay was not a happy experience.Room smelled of smoke. Small fridge and kettle in room were unplugged and when we moved fridge to plug it in the alcove was very dusty.Rang bell in bar a couple of times but no one appeared even though the receptionists could see i was waiting. I tried using the "Fast Checkout" as normally do but receptionist ran after us in the car park saying we hadn't paid for extras even though she acknowledged she had our credit card details on my account

Dear Customer, I thank you for having the time to write your comment on Tripadvisor following your stay at Novotel Clermont Ferrand. I am sincerely sorry that your stay was not up to your expectations. I hope to have the pleasure of welcoming you soon to regain your trust. Sincerely,

Always very good

TripAdvisor rating 4.0/5

Hansgerd M Couples - 19/08/2018 TripAdvisor review

We are staying at the Novotel Clermont-Ferrand several times per year when we travel to the south and also coming back, good rooms,, very good outdoor facilities swimming pool and park to relax, we will continue to return on our next travels

Dear Guest, A big thank you for all your praise for your stay at our Novotel hotel in Clermont. Our team works every day to offer you an excellent stay in a pleasant environment with a quality service. Your satisfaction is our greatest reward and we are happy to have given you a great time. Looking forward to welcoming you again. Very sincerely

Clermont Ferrand

TripAdvisor rating 5.0/5

Gill D Couples - 13/08/2018 TripAdvisor review

Excellent hotel,friendly welcoming staff at check in, room service and breakfast. Very clean room with a fully stocked fridge.Comfortable bed in nice quiet hotel.Good variety of choice for breakfast and room service.

Dear Gill I am delighted to read that your stay at the Novotel Clermont Ferrand has lived up to your expectations. We attach great importance to the impressions of our customers and we wanted to thank you for taking the time to tell us yours. We hope to welcome you again very soon for I hope a new stay deserves a 20/20. Sincerely,

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