Novotel Clermont Ferrand 4 stars

Customer review rating (ALL Rating) 4.5/5 2,805 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Restaurant with fresh seasonal products; homemade dishes on menu board.

  • Play area and numerous activities for children

  • 8 meeting rooms renovated in 2019, video conference, ClickShare, fiber WiFi

  • Pool, solarium, Jacuzzis, hammam and fitness center. Petanque/Ping-Pong.

  • Hotel rooms renovated in 2021 with fiber WiFi and Chromecast with TV.

Our accommodation(s)

Hotel location

Novotel Clermont Ferrand

32-34 rue Georges Besse, Le Brezet
63100 CLERMONT FERRAND
France

GPS:45.786567, 3.14186

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RESTAURANT NOVOTEL CAFE

Chef provides cuisine with fresh, seasonal and local products. Wine, beer and cheese from Auvergne. Restaurant opens onto the terrace and pool. Summer terrace service. Daily homemade dishes, set menus

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,805 reviews

TripAdvisor Rating  4.0/5  1,671 reviews

Certificate of excellence 2023

Pleasant

Customer review rating 4.5/5

Al Solo - Confirmed reviews ALL

Nice team. Quiet room. I had a restful stay.

Good stay

Customer review rating 5.0/5

Huw C. Couples - Confirmed reviews ALL

Well located and easy to find just off the Autoroute. Very friendly and helpful staff and an extremely comfortable bed. Excellent restaurant.

Dear HUW C., We very much appreciate your comments regarding your stay at the Novotel Clermont-Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Dhivers Front desk manager

Well located and friendly

Customer review rating 4.5/5

Chan Solo - Confirmed reviews ALL

Am used to go to this Novotel and it is very convenient if you have an early flight.

Dear CHANTAL S., We very much appreciate your comments regarding your stay at the Novotel Clermont-Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Dhivers Front desk manager

It was ok.

Customer review rating 3.0/5

Katie Couples - Confirmed reviews ALL

Hotel is clean, staff is good. Bed and linens were terrible.

Dear KATHERINE H., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Location and nice room

Customer review rating 4.0/5

John S. Couples - Confirmed reviews ALL

Nicely refurbished and easy to find. Clean and comfortable.

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Clermont-Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Dhivers Front desk manager

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Other web-users rate our hotel

  • 481 reviews 9.2/10 Location
  • 983 reviews 7.7/10 Room
  • 1,237 reviews 8.7/10 Service
  • 16 reviews 5.1/10 WiFi
  • 662 reviews 6.2/10 Food
  • 408 reviews 8/10 Breakfast
  • 326 reviews 8.2/10 Cleanliness

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