Mercure Saint Nectaire Spa & Bien-être Hotel 3 stars

Customer review rating 4.0/5 4,080 reviews

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Mercure Saint Nectaire Spa & Bien-être Hotel
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Hotel extras

Gym, outdoor swimming pool (open until 10/15), a 1.5 acre (6000 m²) park, 6 naturally-lit, air-conditioned, and fully equipped meeting facilities (120 pers.), and free car park. This Mercure hotel hosts more than 50 national seminars every year.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
  • Snow Skiing (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Saint Nectaire Spa & Bien-être Hotel

Les Bains Romains
63710 saint nectaire
france

Tel: +33473885700

Fax: (+33)4/73885702

Check-in from 15h00

Check out up to 12h00

  • By plane

    AULNAT At 40.7km / 25.29 miles

  • By car

    A75 N°14 ISSOIRE At 24km / 15 miles

  • By car

    A75 N°6 CHAMPEIX - ST NECTAIRE At 19km / 11.88 miles

  • By train

    CLERMONT FERRAND At 42km / 26.1 miles

GPS :45.579166, 2.996494

Our accommodation(s)

Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.

Our restaurants and bars

LE JARDIN ROMAIN

Type of cuisine: Regional

This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.

LA SOURCE BLEUE

The piano-bar has a terrace by the swimming pool.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 96

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Saint Nectaire Spa & Bien-être Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,080 reviews

TripAdvisor Rating 3.5/5

359 reviews

No restaurant service and old carpet int the room

Customer review rating 3.5/5

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

Please replace the carpet by parket or any modern floor finishing. It is unacceptable to to provide a restaurant service in a hotel.

Not Mercure standard

Customer review rating 1.5/5

Lyolon Friends - 28/07/2021 Confirmed reviews ALL

Although the hotel is perfectly situated and the front of house staff give you a warm, caring and efficient welcome the hotel itself looks very tired and sad. Even the approach outside the main door has empty planters so it looks like the hotel is closed. The main issue is that the privilege room was not cleaned, the shower barely accessible ( only 40 cm between the wall and the door of the shower ), the loos are old and dirty. The floor needs a good clean too. There is no ventilation ans there is a heavy smell of mould and damp coming from the bathroom. When you wake up in the morning the windows are covered with condensation. The water and coffee pods were not replaced. You can hear people im the corridor , the insonorisation is very poor. The Spa changing room were full of debris left from previous work. Workers boots in the shower. Definitely not Mercure Standard. Sadly I will hesitate from now on to book again a Mercure Hotel.

Old

Customer review rating 2.0/5

F. Couples - 25/07/2021 Confirmed reviews ALL

Disapointed Room are old Restaurant is not Good Pool is small

Dear Mr. F., Thank you for taking the time to tell us about your experience at Mercure de Saint-Nectaire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nolwenn Piovarci Chef de Réception

Perfect location to explore the area

Customer review rating 4.5/5

Jean B. Couples - 10/07/2021 Confirmed reviews ALL

The hotel and staff were very helpful. This was the first time away for 18 months due to COVID. I felt very safe at the hotel it was exceptionally clean, plus I loved the idea of using a "PIC" to gather your food at the buffet breakfast.

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Nectaire - Spa & Bien-Être. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nolwenn Piovarci Chef de Réception

Good accomodation with a very nice spa.

Customer review rating 4.5/5

Anonymous Families - 28/02/2020 Confirmed reviews ALL

- Nice spa. - Room is cleaned and bed is excellent. - Breakfast is fine with more or less all you need for a continental or english breakfast (except the beans). - The hotel is well renovated.

Dear Mr T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Nectaire - Spa & Bien-Être. It is always a pleasure to receive positive feedback. We are delighted to see that you enjoyed our bedding as well as our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Caye Chef de Réception

great staff, great food.

Customer review rating 5.0/5

Mr. M. L. Solo - 31/12/2019 Confirmed reviews ALL

staff are very helpful (I am disabled) and the room was very nice. I would have liked the bed to have been a little higher say by about 6 to 8 cms. The food was very good.

Dear MICHAEL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Nectaire - Spa & Bien-Être. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Caye Chef de Réception

Disappointing this time round

Customer review rating 3.0/5

Oscar F. Families - 22/12/2019 Confirmed reviews ALL

My fault and I have stayed at this hotel on many occasions but this trip was a little disappointing. The room was a little too cool. The swimming pool was cooler than usual, though the sauna was excellent as always. Finally the breakfast was disappointing. The scrambled egg was a bit wet and the bacon was massively undercooked. The cheese was wonderful, however. All in ... It was not had but didn't seem to live up to the price which is disappointing because it always has previously!

Moment de detente

Customer review rating 4.5/5

B. Couples - 27/11/2019 Confirmed reviews ALL

Calme & convivial

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

RJE

Customer review rating 5.0/5

Rje Couples - 25/09/2019 Confirmed reviews ALL

Our second village to this lovely hotel. Spacious comfortable rooms. Well appointed. Charming receptionist at check-in (and out). Elegant dining room, although this tie we were eating out. Plenty of flat hardstanding car parking

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

we selected the hotel for its restaurant but we could not get access.

Customer review rating 1.0/5

C. Families - 17/09/2019 Confirmed reviews ALL

very disappointing. we arrived around 6:30pm after a long 800 km journey and were expecting to have a quick dinner at the hotel before we go on the road again the day after for a 500 km final journey. At arrival time, we have been advised the restaurant was full as there was a special event and no additional guests were allowed. We have not even been offered the opportunity to wait and have dinner later: no places left, full stop ! A shame ! We have been given contacts for a restaurant which was still on annual closure and finally ended up in a Pizzeria, together with a couple of other people who booked their room night at the same hotel and, like us, expected to have dinner at the hotel. On top of that, we found out the trundle bed was actually not a trundle bed but a folding bed, despite I called the hotel to double check it as I wanted to avoid the bed to be too small for my kids: hopefully, it was large enough for my 6 year old kid but my 10 year old daughter would never have slept in there...

Lovely place to stay

TripAdvisor rating 3.0/5

peternY4405DF Family - 14/08/2019 TripAdvisor review

The Breakfast was particular bad. No one changed the products then eventually when the egg came out it was stone cold. Very disappointing breakfast. The concierge staff had been very helpful indeed as the bar staff

A RELAXING STAY AT MERCURE SAINT NECTAIRE

TripAdvisor rating 5.0/5

779jeanphilippeb Solo travel - 08/08/2019 TripAdvisor review

THE PLACE TO FIND CALM AND WELNESS AND TO HAVE A BREAK AND TAKE A DEEP BREATH DON4T MISS TO TASTE THE LOCAL AWESOME CHEESE France's central Auvergne represents almost a quarter of the country's cheese production. Cheese lovers there are spoiled for choice. Out of all of Auvergne's delicious cheeses, King Louis XIV had a soft spot for the Saint-Nectaire.

To avoid absolutely

TripAdvisor rating 1.0/5

Sherpa449983 Couples - 27/07/2019 TripAdvisor review

Poor quallity of rooms (no air, onditionning, old bathroom) and poor service. There was only one server present at the breakfast buffet, while there was a crowd and many items were missing. In addition, some products such as tea came from a cheap brand, incompatible with the status of the Mercure brand !

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