Mercure Saint Nectaire Spa & Bien-être Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,680 reviews

Mercure Saint Nectaire Spa & Bien-être Hotel - Image 1
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Hotel extras

Gym, outdoor swimming pool (open until 10/15), a 1.5 acre (6000 m²) park, 6 naturally-lit, air-conditioned, and fully equipped meeting facilities (120 pers.), and free car park. This Mercure hotel hosts more than 50 national seminars every year.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Saint Nectaire Spa & Bien-être Hotel

26 avenue du Dr Roux
63710 Saint Nectaire

GPS:45.579166, 2.996494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,680 reviews

TripAdvisor Rating  3.5/5  472 reviews

Avoid ..not as advertised, really mediocre hotel.

TripAdvisor rating 2.0/5

David C Couples - TripAdvisor review

2 stars instead of 1 because the regular staff were really nice but this hotel was really disappointing for us. The hotel leads with pictures of the outdoor pool but that was closed for the all of our visit apart from the last few hours. Reading other reviews, the outdoor pool has been unusable due to poor maintenance for a long while. This was the main reason we booked this hotel. I asked for modest compensation of a complementary continental breakfast, this was refused by the manager through her junior staff. To add insult to injury, the restaurant was unavailable due to a private function. Again, advertised a restaurant but not available both nights we were there. This hotel could be much better down feeling, mediocre management.

Very poor facilities

Customer review rating 1.0/5

Eric Couples - Confirmed reviews ALL

On arrival we were informed that restaurant not available to guests on one night due to private party. We were not told that all other restaurants within walking distance would also be closed that night so there was no food available to us. If we had been told that before arrival we would have gone elsewhere. 'Heated' swimming pool was cold and so small that even with just 2 of us in there we could not swim properly. When a third person turned up he had to just stand at the end until we finished. Not what I would expect at a 'spa hotel'. Very disappointing.

No better than a standard hotel . Not a Spa.

Customer review rating 1.5/5

Philip S. Couples - Confirmed reviews ALL

Spa treatments unavailable. Restaurant and bar closed one night because of seminar group.

Super hotel

Customer review rating 5.0/5

Sylvette W. Couples - Confirmed reviews ALL

Beautiful room , quiet with all commodities for a perfect stay, lovely walks around the hotel, Saint Nectaire is a lovely place where to stay. The diner dishes were delicious, the waiter was charming and efficient. Breakfast was perfect also

It was my mistake to make this choice...

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Usually staying at 5 star places, I made the mistake to listen to friends who thought we could get to Cognac by staying in an inexpensive place for a night on the way there... I was surprised by the establishment and somewhat shocked by the other guests (tattooed etc.)...

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Other web-users rate our hotel

  • 269 reviews 7.7/10 Location
  • 899 reviews 4.5/10 Room
  • 932 reviews 8.4/10 Service
  • 7 reviews 2/10 WiFi
  • 530 reviews 4.1/10 Comfort
  • 432 reviews 8.9/10 Breakfast
  • 289 reviews 7.2/10 Wellness Area
  • 259 reviews 4.1/10 Cleanliness

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