ibis budget Issoire 2 stars

Customer review rating (ALL Rating) 4.5/5 1,197 reviews

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LE GRAND MAS, 4 AVENUE DU DOCTEUR BIENFAIT, 63500 ISSOIRE, France

Description

Hotel extras

  • Friendliness of the teams

  • Contact us during opening hours at our toll-free number: 04.73.89.07.72

  • Large free private parking, with EV charging stations

  • 328 yards (300 m) from Mas lake: fishing, jogging, walking, picnic.

  • Pets are welcome at the hotel except for breakfast! A surcharge will apply.

Our accommodation(s)

Hotel location

ibis budget Issoire

LE GRAND MAS, 4 AVENUE DU DOCTEUR BIENFAIT
63500 ISSOIRE
France

GPS:45.550899, 3.270424

Telephone
Fax +33 4 73 55 96 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

2 breakfasts

You can have breakfast in the cafeteria or on the terrace. All-you-can-eat buffet prepared with our local products: honey, spreads, jam and yogurts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,197 reviews

TripAdvisor Rating  4.0/5  642 reviews

Disappointng

Customer review rating 1.5/5

Paul P. Couples - Confirmed reviews ALL

We got there to an automated check-in and no staff (without any warning) and then rooms were just about basic (although clean). We would avoid Ibis Budget hotels in the future as too basic for us.

Dear Mr. P., We are truly sorry for the inconveniences you experienced during your stay. However, we would like to clarify that you made your reservation through an international booking platform, rather than directly with the hotel reception. Had we received your reservation, we would have been happy to provide you with all the necessary information. Despite the reception being closed, we do have an emergency contact number displayed at the reception counter and in the entrance area of the hotel, available to assist you in case of any issues. Please note that Ibis Budget is the economy brand of the Ibis family, offering 2-star accommodations, whereas Ibis and Ibis Styles are 3-star hotels, which we are more than happy to recommend if you are looking for more amenities and services. We wish you many more wonderful nights in the hotels of the Ibis family. Best regards, Marie Mary Directrice

I had to the my kids bed late at night after a long drive. Difficulty to find how to access the hotel

Customer review rating 1.5/5

Pac Families - Confirmed reviews ALL

First and last time

Dear Pac, We are sincerely sorry that your experience did not meet your expectations. We understand your disappointment regarding the hotel's access and the bed preparation. For your information, these details are clearly indicated online on our booking platforms, and we regret that they might have been overlooked. To meet higher expectations, such as 24/7 reception or better-appointed rooms, we encourage you to consider our higher-range establishments. They are designed to provide optimal comfort and services tailored to every traveler’s needs. Best regards, Marie Mary Directrice

Beside the motorway, but I couldn't hear it.

Customer review rating 4.0/5

Cosborn Solo - Confirmed reviews ALL

I wanted somewhere to stay near the motorway, so I pulled into the hotel car park, used the hotel wifi to access the AccorAll website to check for a vacancy and booked a room for the night. The room was clean, warm and very well insulated against noise. The staff were welcoming and friendly.

Dear COLIN O., We very much appreciate your comments regarding your stay at the ibis budget Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Mary Directrice

Convenient location

Customer review rating 4.5/5

Chris J. Couples - Confirmed reviews ALL

Just off m/way driving from Spain through France and not far from Clermont Ferrand. Hotel simple but clean and tidy and more than sufficient breakfast for the money. Really charming and hrlpful staff. Only niggle was not being able to adjust heating.

Thank you, Chris, for your kind review! We're delighted to hear that our location was convenient for your journey and that you found our hotel clean, tidy, and offering great value for money, especially with our breakfast. We're also glad that our staff made your stay enjoyable. We apologize for the issue with the heating and appreciate your feedback, which will help us improve. We hope to welcome you again on your next trip! Best regards, Marie Mary Directrice

Convenient location

Customer review rating 4.0/5

Krosia Solo - Confirmed reviews ALL

Friendly, welcoming and efficient. Pleasant location for walking round and winding down.

Dear Krosia, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our convenient location and found it a pleasant spot for a relaxing walk. It’s wonderful to know that our team’s friendly and efficient service made a positive impression on your stay. We look forward to welcoming you back for another enjoyable visit! Warm regards, Marie Mary Directrice

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Other web-users rate our hotel

  • 397 reviews 9/10 Location
  • 684 reviews 6.4/10 Room
  • 690 reviews 9.6/10 Service
  • 5 reviews 4.6/10 WiFi
  • 387 reviews 7.3/10 Breakfast
  • 294 reviews 9.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.