ibis budget Coutances 2 stars

Customer review rating (ALL Rating) 4.7/5 744 reviews

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4 Allée du Château de la Mare, 50200 COUTANCES, France

Description

Hotel extras

  • Certified ALLSAFE

  • Communicating rooms

Our accommodation(s)

Hotel location

ibis budget Coutances

4 Allée du Château de la Mare
50200 COUTANCES
France

GPS:49.070042, -1.424425

Telephone
Fax +33 2 33 76 74 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  744 reviews

TripAdvisor Rating  4.0/5  56 reviews

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Very friendly reception.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Coutances. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. Margot, receptionist.

Friendly efficient staff enhanced our visit to Coutance

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Everything was as expected with the exception of the shower, good power and temperature but could only be used in a hand held mode

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie, Réceptionnist

Ideal one night stop,very clean and tidy, professional staff

Customer review rating 3.5/5

John W. Couples - Confirmed reviews ALL

Very helpful staff, very obligingly phoned ahead to our next overnight stay where we needed a room. Would definitely use Ibis for our next trip around France.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie, Réceptionnit

Very happy with the service

Customer review rating 5.0/5

Mr M. Couples - Confirmed reviews ALL

Very warm friendly welcome by staff. Clean room. Place to exercise dogs, that are not littered with dog poo. Peaceful, quiet night. Nice breakfast. We arrived after dark and we're pleased that the car park was well lit, also adds to security. Being able to check in late is very convenient too. Thanks

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Coutances. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. Margot, receptionist.

Very basic and very small,it should be described as such

TripAdvisor rating 3.0/5

Suzi197 TripAdvisor review

The hotel is at the back of an industrial estate and close to the road network,it was quiet with plenty of parking even though it was busy. The room we had was on the ground floor and was tiny,not enough space for two people with luggage. One side of the bed was very close to the wall and didn't have any sockets to charge devices. The bed was okay,but not good for reading. The bathroom was just odd,a shower cubicle with a fixed shower head at the height for a giraffe,water went all over the walls. This shower room opened straight onto the bedroom where there was a dirty looking curtain hanging right next to the narrow bedside. It just doesn't work with the sink open to the bedroom and just one towel each,it was disappointing. The toilet had a cubicle without any sink,it wasn't good. We had to squeeze past the bed to access the toilet etc,it wa very tight. It was VERY basic and with just one pillow each was like a hostel. The AC wasn't working and blew cold air constantly,it wouldn't change temperature. The TV was tiny along with a tiny table and stool,it wasn't comfortable. One four separate occasions our key card failed and each time we got a different excuse! Breakfast was provided in a small room with some sharing tables and a few other tables. We tried to manage this by going early but it wasn't anything like we expected and received in other Ibis hotels. It was a few cold items ony, with only a few put out at a time Some contractors were staying at the same time and they quickly decimated this. Staff were slow to refill,and the next morning a coach party were in at 7am and the same problem occured. Its okay as a pit stop nothing more, there seemed to be a shortage of accommodation in the area and i believe they took advantage of this.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Coutances. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you that our rooms comply with the size imposed by the Accor charter for Ibis Budget hotels. Consequently, our rooms are not small but are called "normal" sizes for an economical stay. We are an Ibis BUDGET and not an Ibis CLASSIC-RED. Our reception is open 24 hours a day, during your next stay, if you find the pillows too small, we can lend you others. Regarding air conditioning, we have two modes for the entire hotel, either heating mode (where you can adjust the temperature) or air conditioning mode, which gives cold air. We believe that at certain times of the year, heating is not necessary. However, if it is too cold, you can simply turn off the air conditioning. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Margot, receptionist.

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Other web-users rate our hotel

  • 116 reviews 8.5/10 Location
  • 348 reviews 7.3/10 Room
  • 411 reviews 9.7/10 Service
  • 176 reviews 9.5/10 Cleanliness
  • 174 reviews 7.6/10 Breakfast
  • 59 reviews 9.6/10 Value
  • 40 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.