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Mercure Saint Lo Centre hotel 4 stars

TripAdvisor rating 3.5/5 256 reviews
Mercure Saint Lo Centre hotel
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+ 16 Services
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Room 1

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Hotel extras

  • Free Wifi

  • 2045 sq. ft (190 m²) of seminar rooms

  • City-center location

  • Right next to the SNCF train station

  • Free public car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
Leisure and activities
  • Other sports activities
Business services
  • 2 meeting room(s)

Hotel location

Mercure Saint Lo Centre hotel

1, avenue de Briovere
50000
saint lo
france

Tel: +33233051084

Fax: (+33)2/33564692

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

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    RENNES ST JACQUES At 130km / 80 miles

  • By boat

    CHERBOURG At 80km / 49 miles

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    OUISTREHAM At 75km / 46 miles

  • By helicopter

    CAEN CARPIQUET At 60km / 37 miles

  • By helicopter

    CHERBOURG At 80km / 49 miles

  • By car

    A84 SAINT LO At 22km / 13 miles

  • By train

    ST LO At 0km / 0 miles

GPS :49.1157, -1.099816

Our accommodations

Choose from various room categories: fully renovated Standard Room or Superior Room.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 11m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LE TOCQUEVILLE

Type of cuisine: French

Our restaurant "Le Tocqueville" proposes traditional cuisine, with a menu that offers a range of home-made dishes that change each week. When the good weather arrives, enjoy our terrace with fantastic views over the ramparts.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE P'TIT TROT

Photo non contractuelle / Strictly non binding

Our bar "Le P'tit Trot" is a friendly and welcoming space to enjoy a drink, or to check your emails. A menu of light dishes is provided on days when the restaurant is closed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 103 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Saint Lo Centre hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,383 reviews

tripadvisor

TripAdvisor Rating 3.5/5

256 reviews

excellent as usual

Customer review rating 4.1/5

Anne P. Families - 28/12/2019 Confirmed reviews ALL

great

Madame M., Nous vous remercions pour votre avis concernant votre séjour dans notre hôtel. Nous ne manquerons pas de le partager à toute l'équipe. C'est toujours un plaisir de vous accueillir. En espérant vous revoir bientôt, Madame M., veuillez agréer nos salutations distinguées. La Reception.

Excellent

Customer review rating 4.1/5

Anne P. Families - 23/10/2019 Confirmed reviews ALL

Excellent service

Comfortable stay in nice hotel

Customer review rating 4.1/5

Sarah H. Couples - 18/09/2019 Confirmed reviews ALL

Very comfortable with clean and spacious room. Good food at dinner and breakfast. Space to store our bicycles in the garage

Dear SARAH H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lô Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Desk.

Over priced and late breakfast

Customer review rating 4.1/5

Anita T. Friends - 17/09/2019 Confirmed reviews ALL

We only stayed for night which was ok. The breakfast room wasn’t ready when we went down at 8am, hot food was only just being put out at 8,15ish. We come every year and was disappointed that the hotel prices have increased largely and to only have the option of booking a privilege room which cost approx £126 and then not getting it, we were not happy but the girls on reception were great to eventually get it sorted.

Dear ANITA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lô Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anita FONTAINE Manager

regular stay

Customer review rating 4.1/5

J.h. Families - 04/09/2019 Confirmed reviews ALL

reception just fine but the foodwas open to question and not a very high as previously found at eatlier stays

No airconditioning

TripAdvisor rating 3.5/5

ann255074 Family - 09/08/2019 TripAdvisor review

We booked and payed for 2 rooms with airconditioning and minibar, both clearly stated on the Accor-website. On arrival, we found that there was no airconditioning in the hotel and no minibar in our rooms. The only reaction we got from the staff was : " c'est une erreur " and " c'est bizarre ". At first, no solution at all was offered. Only reluctantly, they finally agreed to an upgrade. This solved the problem of the minibar, but of course not the airconditioning. The temperature in the rooms was very uncomfortable.

Customer review rating 4.1/5

Hervieux Couples - 07/08/2019 Confirmed reviews ALL

hotel agreable personnel tres bien

Sauna

Customer review rating 4.1/5

Anonymous Friends - 31/07/2019 Confirmed reviews ALL

with more than 40° outside and the same inside we couldn't sleep. Instead of A/C we had a plastic ventilator which didn't help much. We would have appreciated some extra complimentary water.

Air conditioning is badly needed in the bedrooms.

Customer review rating 4.1/5

Anne P. Families - 14/07/2019 Confirmed reviews ALL

I am a regular customer and this time, was badly inconvenienced by the lack of air conditioning in the bedrooms

A pleasant couple of nights

TripAdvisor rating 3.5/5

Peter M Couples - 09/07/2019 TripAdvisor review

Ideal position for things we wanted/needed to do. Nice hotel, great location in a nice town. Good service all round. Decent breakfast. Good position for visit to Bayeaux and Normandy beaches and handy for visiting friends

Dear Peter, Further to your stay in our hotel the Mercure Saint-Lô Centre, we thank you for your comment. We are please to see that our hotel responded to almost all your needs. We hope to see you soon again in our hotel. Sincerly yours. Best regards,

Mr

Customer review rating 4.1/5

M N. Couples - 05/07/2019 Confirmed reviews ALL

We arrived on the afternoon of the Festival de Musique. The hotel had sent a map of the closed roads. We know St Lo well, so had no difficulty in parking at the bottom of the steep steps. It was a very hot day and it would have been nice to have been offered assistance with our luggage. The room facing the hotel front was extremely hot with only a fan to move the air around.

Outstanding!

Customer review rating 4.1/5

Gary L. B. C. S. M. U. A. R. Couples - 05/07/2019 Confirmed reviews ALL

The room was comfortable, no noise and all of the staff members were very polite and professional. We look forward to staying there again in the near future!

Pleasant stay in large chain hotel.

Customer review rating 4.1/5

Paul G. Families - 26/06/2019 Confirmed reviews ALL

Hotel conveniently situated next to cycle route into St Lo. Overnight stay in comfortable room and we used busy restaurant in evening for very good dinner. The restaurant was extremely busy and noisy on the evening we where there. The breakfast next morning was excellent.

Excellent Hotel, very comfortable

Customer review rating 4.1/5

Jean-pierre(j.p) F. Families - 17/06/2019 Confirmed reviews ALL

Needed a place to stay, while attending Omaha Beach D-Day celebration and Sainte-Mère-Église

Satisfactory hotel with some issues:

Customer review rating 4.1/5

Paul. Couples - 16/05/2019 Confirmed reviews ALL

The room key system was out of action for most of our stay. The concrete 'pavers' in front of the hotel from one end to the other are very uneven, the worst being at the top of the stairs at the main door. Our room, 111, was noisy, we could hear our neighbours talking during the night.

Good location

Customer review rating 4.1/5

Anonymous Couples - 11/05/2019 Confirmed reviews ALL

Good location and with parking.

a veyy good stopover

TripAdvisor rating 3.5/5

confit22 Couples - 16/04/2019 TripAdvisor review

ideal point top stop over after a ferry trip and get a good start the next day ,the hotel is well situated and very easy to find with plenty of parking space .There is parking at the front and rear ,the rear has easy access

Dear guest, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline, Receptionnist.

an excellent stopover

Customer review rating 4.1/5

John Couples - 15/04/2019 Confirmed reviews ALL

pleasant and well cared for food was fine but the dwcor is now a little dated

Comfortable stay on our bicycle tour of Normandy

Customer review rating 4.1/5

Mark Friends - 13/04/2019 Confirmed reviews ALL

Comfortable beds with spacious and well equipped shower room. Very happy with the facilities to safely store our bikes overnight.

Très bel hotel & superbe situation

Customer review rating 4.1/5

Dominique C. Couples - 13/03/2019 Confirmed reviews ALL

,,..............,..................................................................................,,................

Monsieur c., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Saint-Lô Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. Anita FONTAINE, Directrice.
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