Mercure Saint Lo Centre hotel 4 stars

Great staff, with warm welcome!

Upon arrival, covid measures ok. Was given wrong room type which was swiftly changed when we went back to reception. Room design was truly sad old fashioned and in urgent need of a remake. Worst however was the zero soundproofing from outside as windows did not close properly anymore. Party in bar outside downstais till earlt morning kept us awake. But it also resulted a cold room in the morning as windows let in cold drafts of air. Breakfast ok. Check-out poor, when we advised on bad conditions, just an “ok that happens” not even a sorry. Once but never again

great

Excellent service

Very comfortable with clean and spacious room. Good food at dinner and breakfast. Space to store our bicycles in the garage

We only stayed for night which was ok. The breakfast room wasn’t ready when we went down at 8am, hot food was only just being put out at 8,15ish. We come every year and was disappointed that the hotel prices have increased largely and to only have the option of booking a privilege room which cost approx £126 and then not getting it, we were not happy but the girls on reception were great to eventually get it sorted.

reception just fine but the foodwas open to question and not a very high as previously found at eatlier stays

We booked and payed for 2 rooms with airconditioning and minibar, both clearly stated on the Accor-website. On arrival, we found that there was no airconditioning in the hotel and no minibar in our rooms. The only reaction we got from the staff was : " c'est une erreur " and " c'est bizarre ". At first, no solution at all was offered. Only reluctantly, they finally agreed to an upgrade. This solved the problem of the minibar, but of course not the airconditioning. The temperature in the rooms was very uncomfortable.

hotel agreable personnel tres bien

with more than 40° outside and the same inside we couldn't sleep. Instead of A/C we had a plastic ventilator which didn't help much. We would have appreciated some extra complimentary water.

Ideal position for things we wanted/needed to do. Nice hotel, great location in a nice town. Good service all round. Decent breakfast. Good position for visit to Bayeaux and Normandy beaches and handy for visiting friends

ideal point top stop over after a ferry trip and get a good start the next day ,the hotel is well situated and very easy to find with plenty of parking space .There is parking at the front and rear ,the rear has easy access

We chose this hotel because it is an Accor. It was close to our destination. Although a little tired it is a good hotel. The staff were lovely and the rooms big enough for our dogs. Convenient for Mont St Michel and Bayeaux. Would stay there again.

I was really happy with the room we got as we had 3 adults and were not cramped at all. The room was very clean, spacious and beautiful. The price was good compared to other hotels with less space for 3 adults.

We enjoy St Lo, it is comfortable and have been visiting the area each September for a good number of years. The Mercure is undoubtedly the best situated Hotel to enjoy the town as it sits alongside the river and looks out on the "old town" walls. Most of the town is within easy walking distance & the Saturday market is a must visit.