Well located and great staff

Extremely hot room without Airco... just next elevator so noisy...

Well cleaned and fully equipped even if the room was small

Nice hotel, beautiful location and commodities, but they forgot my breakfast

As I expected, with a minor for the restaurant room service.

Clean, great service, nice food considering the limitation due to restriction, no issues to speak off

I was very well welcomed despite late arrival.

We booked and payed for 2 rooms with airconditioning and minibar, both clearly stated on the Accor-website. On arrival, we found that there was no airconditioning in the hotel and no minibar in our rooms. The only reaction we got from the staff was : " c'est une erreur " and " c'est bizarre ". At first, no solution at all was offered. Only reluctantly, they finally agreed to an upgrade. This solved the problem of the minibar, but of course not the airconditioning. The temperature in the rooms was very uncomfortable.

Ideal position for things we wanted/needed to do. Nice hotel, great location in a nice town. Good service all round. Decent breakfast. Good position for visit to Bayeaux and Normandy beaches and handy for visiting friends

ideal point top stop over after a ferry trip and get a good start the next day ,the hotel is well situated and very easy to find with plenty of parking space .There is parking at the front and rear ,the rear has easy access

We chose this hotel because it is an Accor. It was close to our destination. Although a little tired it is a good hotel. The staff were lovely and the rooms big enough for our dogs. Convenient for Mont St Michel and Bayeaux. Would stay there again.

I was really happy with the room we got as we had 3 adults and were not cramped at all. The room was very clean, spacious and beautiful. The price was good compared to other hotels with less space for 3 adults.

We enjoy St Lo, it is comfortable and have been visiting the area each September for a good number of years. The Mercure is undoubtedly the best situated Hotel to enjoy the town as it sits alongside the river and looks out on the "old town" walls. Most of the town is within easy walking distance & the Saturday market is a must visit.

We have been coming to Saint Lo since 1990 but have only stayed at the Mercure three times. Because we are staying for Sporting event we often have to fit in with other team members but for the last few years we have put our comfort first. So having tried many of the Hotels in the area the Mercure scores for us, it is in the town, a view of the Ramparts and river. The hotel offers comfort and the staff are friendlyand cater well for sports persons and their oddities!

We booked a premier room which was very clean and nicely furnished. However, it was very warm in Normandy and the temperature in the room was too hot. It was on a very busy road so very noisy when windows opened. We ate in the restaurant one night and was not impressed at all with the food - would not recommend. Chipped crockery and dirty cutlery at breakfast. Restaurant needs improving greatly.