Mercure Saint Lo Centre hotel 4 stars

Upon arrival, covid measures ok. Was given wrong room type which was swiftly changed when we went back to reception. Room design was truly sad old fashioned and in urgent need of a remake. Worst however was the zero soundproofing from outside as windows did not close properly anymore. Party in bar outside downstais till earlt morning kept us awake. But it also resulted a cold room in the morning as windows let in cold drafts of air. Breakfast ok. Check-out poor, when we advised on bad conditions, just an “ok that happens” not even a sorry. Once but never again

great

Excellent service

Very comfortable with clean and spacious room. Good food at dinner and breakfast. Space to store our bicycles in the garage

We only stayed for night which was ok. The breakfast room wasn’t ready when we went down at 8am, hot food was only just being put out at 8,15ish. We come every year and was disappointed that the hotel prices have increased largely and to only have the option of booking a privilege room which cost approx £126 and then not getting it, we were not happy but the girls on reception were great to eventually get it sorted.

reception just fine but the foodwas open to question and not a very high as previously found at eatlier stays

We booked and payed for 2 rooms with airconditioning and minibar, both clearly stated on the Accor-website. On arrival, we found that there was no airconditioning in the hotel and no minibar in our rooms. The only reaction we got from the staff was : " c'est une erreur " and " c'est bizarre ". At first, no solution at all was offered. Only reluctantly, they finally agreed to an upgrade. This solved the problem of the minibar, but of course not the airconditioning. The temperature in the rooms was very uncomfortable.

hotel agreable personnel tres bien

with more than 40° outside and the same inside we couldn't sleep. Instead of A/C we had a plastic ventilator which didn't help much. We would have appreciated some extra complimentary water.

I am a regular customer and this time, was badly inconvenienced by the lack of air conditioning in the bedrooms

Ideal position for things we wanted/needed to do. Nice hotel, great location in a nice town. Good service all round. Decent breakfast. Good position for visit to Bayeaux and Normandy beaches and handy for visiting friends

We arrived on the afternoon of the Festival de Musique. The hotel had sent a map of the closed roads. We know St Lo well, so had no difficulty in parking at the bottom of the steep steps. It was a very hot day and it would have been nice to have been offered assistance with our luggage. The room facing the hotel front was extremely hot with only a fan to move the air around.

The room was comfortable, no noise and all of the staff members were very polite and professional. We look forward to staying there again in the near future!

Hotel conveniently situated next to cycle route into St Lo. Overnight stay in comfortable room and we used busy restaurant in evening for very good dinner. The restaurant was extremely busy and noisy on the evening we where there. The breakfast next morning was excellent.

ideal point top stop over after a ferry trip and get a good start the next day ,the hotel is well situated and very easy to find with plenty of parking space .There is parking at the front and rear ,the rear has easy access